Showing questions tagged: Show all questions
  • Archived

need an update on our mozilla firefox system

please advise how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that ins… (read more)

please advise how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that instacart system were upgraded, our system should al also be upgraded, Unfortunately, we are not computer "savy". PLease help. We don/t know who to go for help. Thank you and appreciate any help you can give us. Respectully, Susan Melliza

Asked by susan.melliza 1 year ago

Last reply by cor-el 1 year ago

YouTube videos

I need support by phone!!! All your support answers on the web page do not help. Many of the answers suggest going to options. FIREFOX DOESN'T HAVE AN OPTIONS BUTTON. I h… (read more)

I need support by phone!!!

All your support answers on the web page do not help.

Many of the answers suggest going to options. FIREFOX DOESN'T HAVE AN OPTIONS BUTTON.

I have donated to Mozilla. If you can't help me, I certainly won't be donating ever again.

Asked by petefine 5 months ago

Last reply by James 5 months ago

  • Archived

Trying to install, Firefox.

Trying to install Firefox, asked to install "app" on one more device. I do not have another device. I do not know what an "app" is. Please help me get this working. … (read more)

Trying to install Firefox, asked to install "app" on one more device. I do not have another device. I do not know what an "app" is. Please help me get this working.

Asked by orjan2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Just downloaded FF with all prompts and other copy in some unknown language how do I get back to English?

When I downloaded FF all prompts and pull down menus are in some other what appears to be a Polynessian language, how do I get them back to English? When I do searches th… (read more)

When I downloaded FF all prompts and pull down menus are in some other what appears to be a Polynessian language, how do I get them back to English? When I do searches they are in English but anything to do with FF operation are in this very foreign, undesipherable language. Help!

Asked by crummerjim 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Log In

I just loaded your new Alias email into my Windows computer and now I the email to log into my Gmail will not show or open. How do I turn off my current email from being … (read more)

I just loaded your new Alias email into my Windows computer and now I the email to log into my Gmail will not show or open. How do I turn off my current email from being taken over by your software?

Should I delete the program all together?

Is there a way to tell the software which sites to keep?

This software has not been thoroughly tested out. Take it off and go back to the drawing board.

Thanks,

Bill ... (I don't think I will actually be able to read your response. So, send a text to ...)


edited email and phone# from public and search/spam bots view as this is a public community support forum. You should get a email notifying of replies to thread.

Asked by Bill Weiss 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Archived

My former Firefox browser has gone away & now it is Yahoo. I desperately need my old Firefox back. PLEASE help. Thanks!

My former Firefox browser has been replaced by Yahoo (I think my granddaughter "accidentally# Numbered list item" did this)....I desperately want my old Firefox back. Pl… (read more)

My former Firefox browser has been replaced by Yahoo (I think my granddaughter "accidentally# Numbered list item" did this)....I desperately want my old Firefox back. Please help me. Thanks!

Asked by appalachain_trail 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

incoplete download

Two downloads were involved (1)your Mozilla Firefox App. (2)The choice to download google play app. or apple app. I chose former but it failed to download. Also I lack (1… (read more)

Two downloads were involved (1)your Mozilla Firefox App. (2)The choice to download google play app. or apple app. I chose former but it failed to download. Also I lack (1) name your I.S.P gave you (2)password your I.S.P. gave you (3)connection name. ~christopher bleszynski

Asked by christopherbleszynski 9 months ago

Last reply by Paul 9 months ago