Showing questions tagged: Show all questions
  • Solved
  • Archived

My Firefox says: "your system administrator deactivated updates", but he (myself) didn´t. How to fix that?

Dear community, for some days my Firefox 80 on Windows 10 has shown the message "your system administrator has deactivated updates", when I look under "Help" -> "about… (read more)

Dear community, for some days my Firefox 80 on Windows 10 has shown the message "your system administrator has deactivated updates", when I look under "Help" -> "about Firefox". This is strange, because the admin is me myself, and I didn´t change anything in Firefox or in the Win 10 registry. Has anyone of you had this experience, and how can I possibly fix it? Thanks in advance! Pete

Asked by canaima-pete 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

"Firefox Color" extension cannot be imported

Installed "Firefox Color" from Mozilla, selected a predefined theme, made some changes and saved it for backup. After refreshing Firefox, I tried opening this .xpi file b… (read more)

Installed "Firefox Color" from Mozilla, selected a predefined theme, made some changes and saved it for backup. After refreshing Firefox, I tried opening this .xpi file but Firefox rejects it as being corrupt. I tried this process several times. What am I doing wrong?

Asked by ineuw 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Unwanted tabs keep opening up, especially on Facebook.

Unwanted tabs (as many as 10 last time) keep opening when I'm on Facebook (and sometimes Amazon) even though I don't click on anything. It's driving me nuts. How do I s… (read more)

Unwanted tabs (as many as 10 last time) keep opening when I'm on Facebook (and sometimes Amazon) even though I don't click on anything. It's driving me nuts. How do I stop it? Thanks.

Asked by barbara.stein1 2 years ago

Answered by barbara.stein11 1 year ago

  • Solved
  • Archived

Styling the <meter> tag

Hi! I have a problem with styling the meter tag. Read this article but there is no mention of this. Styling the <meter> tag I want the meter to have round edges s… (read more)

Hi!

I have a problem with styling the meter tag. Read this article but there is no mention of this. Styling the <meter> tag

I want the meter to have round edges so I tried putting border-radius on meter::-webkit-meter-optimum-value but it didn't work. Putting it on the meter::-moz-meter-bar gave me round edges on the filling (see the photo) but the background still has 90° edges.

Does anyone know how can those background edges be styled?

Asked by Admin 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Update login info prompt fills in a bogus password

I use the save login info feature in Firefox. I have a saved login for a frequently used website. Firefox reliably fills out the username and password correctly for me. R… (read more)

I use the save login info feature in Firefox. I have a saved login for a frequently used website. Firefox reliably fills out the username and password correctly for me. Recently it started asking me every time I log in to "Would you like to update this login?" prompt but with a bogus password. If I press "Update" it changes my password to this bogus password, so I have to press "Don't Update" every time I login just to keep my good password. If I do accidentally press "Update" I have to go to the "Saved Logins and Passwords" and manually fix my password for that website.

My question is, what would cause Firefox to think I have changed my password and give me this prompt when I have not?

And, by the way, the bogus password is always the word: "test" (my correct password is very strong and has over 20 characters).

Asked by cgrobertson 1 year ago

Answered by cgrobertson 1 year ago

  • Solved
  • Archived

Firefox fails to display eBay site correctly

It may be after a recent update, but Firefox no longer displays eBay pages correctly. The site appears as raw text, quite unformatted, with no images, and is useless for … (read more)

It may be after a recent update, but Firefox no longer displays eBay pages correctly. The site appears as raw text, quite unformatted, with no images, and is useless for navigation or use. in fact, it looks very similar to the very old-styles "text only" displays that used to be alomst standard last century.

I have already deleted cookies and history.

I have little time to spend dealing with Firefox problems, and so have reluctantly stopped using it. I am now using a competitor's browser. However, if anyone has a quick simple solution I will take it. But Firefox's configurations menus are uselessly designed and one must scan the entire menu system quite often to find (and fail to find) whet one needs, so please (try to) make it quick & simple.

In hope, and possible thanks.

Asked by FFox_breaches 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

MAIL ICON

The icon for MAIL is no longer available at the right end of the search bar - should be to left of the history/bookmarks/pocket list icon. Please help me restore this. … (read more)

The icon for MAIL is no longer available at the right end of the search bar - should be to left of the history/bookmarks/pocket list icon. Please help me restore this. I use it to place news headlines etc. into e-mail for sending!!!!

Asked by maggiem14 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Firefox Account 2FA not working

Hi, I am trying to enable "Two-step Authentication" under the Manage Account page for my Firefox Account. I've tried many authenticator / otp app on my android phone and… (read more)

Hi,

I am trying to enable "Two-step Authentication" under the Manage Account page for my Firefox Account.

I've tried many authenticator / otp app on my android phone and my friend's android phone just to see, but none of them would work. It always says "Invalid two-step authentication code".

Has anyone been experiencing this? Does anyone have a lead on how to fix this?

Thank you!

Asked by rachot 1 year ago

Answered by rachot 1 year ago

  • Solved
  • Archived

New Problem - No Yahoo Mail Contacts Showing

Suddenly, when I access Yahoo Mail through Firefox, I no longer have any contacts when I click on the Contacts button (shows "No Contacts"). This issue just started and … (read more)

Suddenly, when I access Yahoo Mail through Firefox, I no longer have any contacts when I click on the Contacts button (shows "No Contacts"). This issue just started and is unique to Firefox because if I access Yahoo Mail through Microsoft Edge or Google Chrome browsers, all of my contacts are there. I have tried clearing the cache and clearing cookies to no avail. All other email functions still work properly in Firefox. Any suggestions?

Asked by e424932 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Google search

I have designated that opening a new tab opens Google. I would like the cursor to be in the search box on the page not in the address box. I'm sure this is new behavior… (read more)

I have designated that opening a new tab opens Google. I would like the cursor to be in the search box on the page not in the address box. I'm sure this is new behavior for Firefox. It's annoying to start typing and then realize i'm in the address box typing in the middle of the address. How can I change it?

Asked by meonly 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Deploying Firefox Enterprise on Linux

I use Firefox Enterprise on both Windows and macOS, this alone is the single reason why I gravitate towards Firefox the most, it might be even my main browser, I really d… (read more)

I use Firefox Enterprise on both Windows and macOS, this alone is the single reason why I gravitate towards Firefox the most, it might be even my main browser, I really don't know which is since I have at least 2 opened at any given time, normally 3 or 4. The best part of it is that I don't have to set it up, it's all done. I use Firefox Sync just in case I use Firefox somewhere else, like a phone or Linux, or to push a page to another device (really, it's pulling the history bc push has never worked) but I can live without it.

When I use Firefox on Linux though, it's a night and day experience, it feels like I have to setup Firefox from scratch even after logging into Firefox Sync, it's only synced selectively mostly cares about useless stuff or stuff that I wouldn't let the browser save, like passwords, partly (but very little) because of privacy but mostly because I use a ton of browsers, I can't micromanage each. I even disable all of this via policy and that's what I'm looking to do, find how to deploy policies on Linux clients. I assume is just a config file like the preference list on Macs, even if it's not automated it should be easy to make available centrally a pull it on demand and drop it in the right place with some script but I have to find how's it done first and what settings will there be supported, none of that available in the documentation of Firefox Enterprise.

Fedora Server 32 now comes with an easy GUI for 389 DS (not FreeIPA for some reason) and a deployment tool for desktops both as Cockpit modules, which is also the GUI used by Red Hat in a lot of their products, OpenShift for instance. I wonder if I could use this to deploy Firefox settings. It even connects to Active Directory out of the box, if it could only process Windows policies... anyway. Is there some obscure documentation, maybe in beta, that goes over any of this?

Thanks.

Asked by senseivita 2 years ago

Answered by Wesley Branton 2 years ago

  • Solved
  • Archived

Firefox crashes, search engine changes after that

Hello! I have the following issue - At some point firefox crashes and the default search engine is changed to "Browser Default" yahoo search engine "https://uk.search.ya… (read more)

Hello! I have the following issue - At some point firefox crashes and the default search engine is changed to "Browser Default" yahoo search engine "https://uk.search.yahoo.com/".

Firefox 80.0 (64 bit), OSx - Catalina I guess this is some malware so I disabled/remove all extensions and add ons, but it does not help. This must be some 3rd party app. Any suggestions how can I trace it down?

Asked by kamen1 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Crash Reporter not working anymore

Recent versions of Firefox have started crashing more and more often for me. As of version 80.0, it happens around 1–2 times a day on average, usually when the session ha… (read more)

Recent versions of Firefox have started crashing more and more often for me. As of version 80.0, it happens around 1–2 times a day on average, usually when the session has been running for a while. In the middle of work, Firefox window(s) will just disappear and the process is no longer running. This will happen both on my Windows 10 and my Windows 7 system.

I recently realised that I hadn't been seeing the Mozilla Crash Reporter window in a long time, on either system. I just assumed my crash reports were being sent in order to help fix these bugs, but today I decided to check, and saw that crash reports are not even generated anymore. When I oben about:crashes, I see that the last crash report is from May. I'm sure I've had Firefox crash many dozens of times since then, but the crash reporting facility seems to no longer work.

I tried running Firefox in Safe Mode as well. The result is the same: it will crash usually after a few hours of work, without any error, no crash reporter window, and no crash report showing up in about:crashes afterwards.

What could have broken my Crash Reporter functionality (and on both of my systems, too)? And how can I get it back to generating and submitting these reports?

Asked by daniel139 2 years ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

I paid $28 to Firefox

I paid Firefox $28 for unmarked videos. Now the mark, the stamp in the corner of the video, is back. I would like my money back or the non-stamped videos back. Who do I s… (read more)

I paid Firefox $28 for unmarked videos. Now the mark, the stamp in the corner of the video, is back. I would like my money back or the non-stamped videos back. Who do I see about that?

Asked by miketimpiz 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Firefox running extremely slow

Hello all, I've yet to test this in great detail. But, it would appear that Firefox is running super slow. It's using about 3GB of ram out of my 16GB (Seems low imho). W… (read more)

Hello all, I've yet to test this in great detail. But, it would appear that Firefox is running super slow. It's using about 3GB of ram out of my 16GB (Seems low imho).

When opening websites like Facebook, videos, the message box etc lags. On YouTube videos can lag, and other sites that have elements that popup etc seem to lag.

I only run an AdBlock, and it's even disabled on the pages that lag. These issues aren't present in Google Chrome or Edge. In fact, Facebook is super responsive in Chrome.

I've tried various things to solve it mentioned on this forum, including entering some urls to access more advanced settings which hasn't worked.

Thanks alot.

Asked by cameron.bishop71 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Masterpassword popup steals focus

I know, this has been asked before, but either the answer did not help or the addons to solve the problem were removed. In ealier versions the popup for entering the mast… (read more)

I know, this has been asked before, but either the answer did not help or the addons to solve the problem were removed. In ealier versions the popup for entering the masterpassword did popup when a site asked for a password. Now it pops up some seconds after the start, usually when I'm typing an URL or a search. How to change that? May I either set the seconds somewhere after which it pops up or set FF to not steal the focus if I am typing (which is a very bad behavior!) or change it back to only ask if a site requests a password? I'm frustrated enough to disable the masterpassword which can't be the solution. Thanks in advance

Asked by trigital 2 years ago

Answered by cor-el 2 years ago

  • Archived

How can I stop pdf files associations continually changing to Firefox?

Since the latest versions of Firefox--say, the last month or so--Firefox continues to override and change my preferred file association for pdf files. I have gone in thr… (read more)

Since the latest versions of Firefox--say, the last month or so--Firefox continues to override and change my preferred file association for pdf files. I have gone in through the Windows 10 Start/Settings/Apps to change the file association for pdf files to my Adobe Acrobat Pro, but within a few hours Firefox automatically changes it back, system-wide, to Firefox. This is quite frustrating, to say the least. I have tried the Options within Firefox, and choose (as I do for most files) to "Ask Me First" upon opening, but don't find any further file association info there. Nevertheless, even when viewing my files within Windows Explorer (File Explorer), I cannot keep my chosen files association of Adobe Acrobat Pro, as it continually reverts to Firefox.

How can I disable this behavior of Firefox 80.0.1 that is overriding my preference? Or is it a bug that can be fixed?

Thank you for your assistance.... Enten

Asked by enten 2 years ago

Last reply by enten 1 year ago

  • Solved
  • Archived

firefox always crash when visiting website with media content.

firefox always crash when visiting website with media content (youtube, and w3 html5 video test page) i started firefox with --safe-mode and i got this error - [Child 211… (read more)

firefox always crash when visiting website with media content (youtube, and w3 html5 video test page) i started firefox with --safe-mode and i got this error - [Child 2113, MediaDecoderStateMachine #1] WARNING: Decoder=ffff5d305c00 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<MediaSourceTrackDemuxer::SamplesPromise> mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /home/gitlab-runner/builds/DVuPV_et/0/manjaro-arm/packages/extra/firefox/src/firefox-80.0.1/dom/media/MediaDecoderStateMachine.cpp, line 3470 - then firefox become unresponsive and i have to kill it.

Asked by boku 1 year ago

Answered by boku 1 year ago