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My Firefox is broken.

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked f… (read more)

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked fine earlier than all of a sudden It stopped working today. Web pages don't load. Nothing works

I seen a post earlier that had a link to a supposed fix but I couldn't figure it out. So if anybody is able to help me it would be much appreciated. I am not an advanced user when it comes to Firefox

Asked by extraordinarycj 1 year ago

Answered by extraordinarycj 1 year ago

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How to Change Tool Bar Colour

Two weeks ago the my Firefox was updated and with that update the header and toolbar changed to colors which was really nice. At that time my 2nd computer was out for se… (read more)

Two weeks ago the my Firefox was updated and with that update the header and toolbar changed to colors which was really nice. At that time my 2nd computer was out for servicing and when I received back (yesterday) I tried to change the Firefox colors to match the other computer. I see that the colorway option was only available till January 16th. Now only the white background is available. Is there anyway I can still the colors on this computer. The white is so boring compared with the color. Same as black and white picture compared to color.

Asked by john868 1 year ago

Last reply by cor-el 1 year ago

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UNREMOVABLE "More Tools" and "Extensions" Icons

The latest update added persistent "More Tools" and "Extensions" icons on the top right of Firefox. Usually, by clicking "Customize Toolbar" I could remove any annoying i… (read more)

The latest update added persistent "More Tools" and "Extensions" icons on the top right of Firefox. Usually, by clicking "Customize Toolbar" I could remove any annoying icon that I don't want to persistently see, but it would seem that Firefox DISABLED the ability to remove these annoying icons. Please let us continue to customize our own toolbars and allow us to remove unwanted icons.

Asked by sawifi5774 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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"Firefox Updates" missing from Settings / General (v109)

Hello, The controls in Settings to choose how Firefox updates have disappeared from Settings / General? The "Firefox Updates" section is supposed to appear there, based … (read more)

Hello, The controls in Settings to choose how Firefox updates have disappeared from Settings / General? The "Firefox Updates" section is supposed to appear there, based on:

https://support.mozilla.org/en-US/kb/enable-background-updates-firefox-windows https://support.mozilla.org/en-US/kb/firefox-options-preferences-and-settings?as=u&utm_source=inproduct#search

This is on V109. I really need to be able to choose when an update goes in, Python / Jupyter applications I have running on Firefox can cost me hours of time to re-run if Firefox goes in and restarts itself when it wants to. I used to be able to control this. Has it really been removed, or is somewhere else and the docs not updated yet? Thanks Neil

Asked by neilcotie 1 year ago

Answered by AliceWyman 1 year ago

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Firefox Browser

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for… (read more)

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for this?

Asked by tony232 1 year ago

Last reply by Terry 1 year ago

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Displaying Bookmarks on left side of screen in WINDOWS 10

How do I get the Bookmarks to appear on the left side on this WINDOWS 10 PC? It appears on the left side of my WINDOWS 7 PC. I can't find a setting in the FIREFOX Setti… (read more)

How do I get the Bookmarks to appear on the left side on this WINDOWS 10 PC? It appears on the left side of my WINDOWS 7 PC. I can't find a setting in the FIREFOX Settings list?

Thank you.

Asked by karl 1 year ago

Last reply by cor-el 1 year ago

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firefox ask for primary password on some web page

Visiting some web page firefox prompt for my primary password , i imagine to access the login data of the site, but in principle the site may ask for anyone of the saved … (read more)

Visiting some web page firefox prompt for my primary password , i imagine to access the login data of the site, but in principle the site may ask for anyone of the saved login data (or not?), so in lack of a clear login page i wonder how to know which private data are requested by the page.

is there any way to see what data are accessed? This is especially relevant if i've already input the master password, in this case there is no evidence to the user that private data are requested and accessed.

Asked by emxfer 1 year ago

Last reply by cor-el 1 year ago

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Recover account (bookmarks and saved logins) with lost password after computer crash

Dear, I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used… (read more)

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

Asked by n.terseleer.lillo 1 year ago

Answered by n.terseleer.lillo 1 year ago

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profile

I'm primary account with Firefox at email, [edited] @cogeco.ca PROFILE SHOWS: secondary email [edited] @cogeco.ca as 'make primary' please CORRECT BY PUTTING 'make … (read more)

I'm primary account with Firefox at email, [edited] @cogeco.ca

PROFILE SHOWS: secondary email [edited] @cogeco.ca as 'make primary'

please CORRECT BY PUTTING 'make primary' beside beside my email address, thank you Claire O'Gorman

Asked by Claire 1 year ago

Last reply by Dropa 1 year ago

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HOW CAN I HAVE MY ADDON INCO IN MY TOOLBAR ???????

Used to be very practical with add-ons in the toolbar (cf 1st screen), but with the update they are not here anymore (cf 2nd screen). I don't want to click on the extensi… (read more)

Used to be very practical with add-ons in the toolbar (cf 1st screen), but with the update they are not here anymore (cf 2nd screen). I don't want to click on the extension button for those addons I'm always using, I want to revert to having the buttons in my toolbar !!!!!!!!


PLEASE DO NOT COMMENT TO GO TO CUSTOMIZE TOOLBAR WITHOUT TESTING IT YOUSELF AND INCLUDING A SCREENSHOT !! This does not work, there are no buttons to drag and drop for the addons.

Asked by AAA 1 year ago

Last reply by TyDraniu 1 year ago

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Extension button

I totally appreciate Firefox! but the new "extension puzzle button" really isn´t implemented well, I can´t move any extension around, customize or remove anything, very… (read more)

I totally appreciate Firefox!

but the new "extension puzzle button" really isn´t implemented well, I can´t move any extension around, customize or remove anything, very infuriating!

I like to only have a set amount of extension shown in that menu, so I don´t have them cluttering up my toolbar.

The extension icons are also massive in the drop down menu, which I would appreciate if I were on a device with touch, which I am NOT... So I am simply asking for more customization, since this button is a deal breaker for me! I presume this is also the case for a lot of other users.

And please also let us remove this button if we don´t want it. Firefox users really like being able to customize their lovely browser :)

Asked by Izumikek 1 year ago

Last reply by cor-el 1 year ago

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Firefox is using a very old geolocation

Whenever any website asks to access my location, and I allow it, Firefox tells that website that I am in a faraway place that I last visited over a year ago. What's worse… (read more)

Whenever any website asks to access my location, and I allow it, Firefox tells that website that I am in a faraway place that I last visited over a year ago. What's worse, this place happens to be a very niche medical facility, which is upsetting as I don't expect to be revealing my medical history just by allowing access to my location.

I am not using a VPN or proxy or anything of that sort. If I look up my IP address in GeoIP2 or iplocation.net, it shows the correct city that I am actually in. How can I force Firefox to update my location (or at least, get it to uncache this old location)?

I'm using Firefox 109.0.1 on Ubuntu 22.04.1 LTS.

Asked by Hayden Schiff 1 year ago

Last reply by cor-el 1 year ago

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Firefox issue with downloads still not working correcly.

This issue needs to be corrected as it is causing problems. As you will see from the attached acreenshots, when a file wants to be downloaded, I get the expected Ask opt… (read more)

This issue needs to be corrected as it is causing problems.

As you will see from the attached acreenshots, when a file wants to be downloaded, I get the expected Ask options and even though I selected Open with Adobe it still downloads the file.

Picture 1 shows the options, picture 2 shows the file open in Adobe, picture 3 shows it downloaded to my PC and picture 4 shows that I selected Always ask you where to save files so why is the file still downloading.

It creates a nuisance as I only want to open most files and if I decide to save them, I can do that so why is Firefox still saving files whether I want to or not !?!

Now I have to go to the file, delete it and empty the recycle bin for security reasons so this issue needs to be resolved as it used to work fine in previous version of Firefox.

Maybe there is a setting that I need to change so any suggestions on how to fix this would be appreciated.

I am currently running Firefox 109.0 (64-bit) on Windows 10, Version 22H2 (OS Build 19045.2486).


Thanks.

Asked by Hawkeye58 1 year ago

Answered by Terry 1 year ago

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"Send tab to device" only shows 4 most recent devices

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way … (read more)

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way to access the other ones. Is this broken or is it a recent change? If so, can I revert the behavior with a preference?

Under "manage devices", I still see all of my synced devices, they just don't show up in the "send to device" submenu.

Asked by Darren 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

yahoo mail

My question is the yahoo mail systems does not let me do anything but read the email, no delete, no move, no open attachments, can not see past a couple of days. Nothing … (read more)

My question is the yahoo mail systems does not let me do anything but read the email, no delete, no move, no open attachments, can not see past a couple of days. Nothing works. So confused. If I open edge and yahoo mail works great. Help please.

Asked by lillithtormentir 1 year ago

Last reply by Dropa 1 year ago

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Jump down more than 1 findbar hit (e.g. 10 hits down)

I realize that the page I am using findbar to search from reloads and scrolls to the top using some Javascript so that when I return to the searched page from a popup, th… (read more)

I realize that the page I am using findbar to search from reloads and scrolls to the top using some Javascript so that when I return to the searched page from a popup, the last search item is no longer focused when I come back so (or press F3 or Ctrl G) e.g. if I found the 29th hit, then I have to click down 30 times to get to the next search hit.

I tried using add-in Luminous to disable the reload/scroll to top of the page that I am searching but failed. It is a complicated add-in.

Is there any way to jump say 10 hits down at once?

Asked by Timtak 1 year ago

Answered by cor-el 1 year ago