Showing questions tagged:

Secure Connection Failed

For two days I have been unable to access the internet using my default Mozilla Firefox browser. I have used Mozilla as my default browser for many years with no problems… (read more)

For two days I have been unable to access the internet using my default Mozilla Firefox browser. I have used Mozilla as my default browser for many years with no problems, but have had to use alternative browsers not only to access my emails on Outlook, as well as other nominal sites, but even to sign into my Mozilla account, I had to use Microsoft Edge browser. I have made no changes to my settings or internet security. Please advise. Thankyou

Archived 1 162

Firefox crashing on launch. Clean reinstall doesn't help.

Firefox has started crashing immediately upon launch. The browser window never even opens, and all I see is the Firefox crash reporter. This problem just started today. E… (read more)

Firefox has started crashing immediately upon launch. The browser window never even opens, and all I see is the Firefox crash reporter. This problem just started today. Everything was working fine previously.

I have tried opening Firefox in troubleshoot mode, but it still crashes. I've also done two clean reinstalls, deleting all Firefox files in between. This has not helped either.

I've attached a screenshot of the detailed crash report. In case it's relevant, I'm running Windows 11 on a Microsoft Surface laptop with Snapdragon X processor. I know the Snapdragon has had some software compatibility issues, but Firefox had worked fine on it until today. I'm totally stumped, and appreciate any ideas!

Archived 1 162

Firefox Disconnecting Computer From Internet

Within a minute of starting Firefox up, it loses internet connection and prevents the computer from connecting to anything else. Using Ethernet or Wifi doesn't work. The … (read more)

Within a minute of starting Firefox up, it loses internet connection and prevents the computer from connecting to anything else. Using Ethernet or Wifi doesn't work. The only thing that corrects it is restarting the computer. List of things we have tried: Troubleshooting Mode in Firefox Removing all addons Uninstalling and Reinstalling Firefox with the latest update Disabling DNS over HTTPS Clearing Firefox's DNS cache Clearing the computer's DNS cache Adding IPv6 to our standard IPv4 connection Rebooting the router Used a new Firefox profile Run a virus scan

This is on Windows 11. There are multiple other computers on the network, with W10 and W11, and none of them are having this issue. I've tried everything I can think of. After losing connection, it still pings 8.8.8.8.. Is there anything else we can try?

Archived 1 161

firefox blocks incoming http conection to localhost:8080

why does firefox blocks incoming http conection to localhost:8080 when I try to obtain a google oauth2 token using oauth2.py ?. The Google server returns the token via ht… (read more)

why does firefox blocks incoming http conection to localhost:8080 when I try to obtain a google oauth2 token using oauth2.py ?. The Google server returns the token via http to loaclhost:8080 and the port is blocked by firefox.

Archived 10 159

Problem loading page

The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few m… (read more)

The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

What can I do to resolve this problem.....Problem loading page

Open 1 153

Internet not working through browser.

Hi. I have a Dell Inspiron, it’s a few years old, and my computer is running windows. Today I was on a website, doing my assignments as usual when randomly the internet s… (read more)

Hi. I have a Dell Inspiron, it’s a few years old, and my computer is running windows. Today I was on a website, doing my assignments as usual when randomly the internet stopped working on the browser (I was on the web for about an hour before this). There was no change to my behavior, I had been on the same site for the whole hour, and had been interacting with the site during that time. My computer still says it’s connected to the internet, and I was even able to play an online game on my computer that I had downloaded, so it looks like my computer is connected to the internet. I’ve tried to clear my cache and open private windows but that didn’t help.

Solved 1 1 150

I can't access Yahoo mail

The following is what happens when I try to logon to AT&T Yahoo mail/Currently.com "Something's gone wrong We may be having trouble with your connection. Connecting y… (read more)

The following is what happens when I try to logon to AT&T Yahoo mail/Currently.com "Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Archived 1 150

Unable to update at download.mozilla.org due to insecure connection

This has been a problem for me for a very long time, and I'm tired of having to use Chrome every time there's an update to Firefox. The issue I have is that I will get th… (read more)

This has been a problem for me for a very long time, and I'm tired of having to use Chrome every time there's an update to Firefox.

The issue I have is that I will get the notification saying there's an update. I click the button to update now, the browser opens the auto download page and I get a not secure connection warning. The only work around I've found is to use Chrome, and sometimes I can use the "Other downloads" option.

I'm not running a VPN, or any other networking software on my pc. This is for the full program, not the Windows Store app.


Secure Connection Failed

An error occurred during a connection to download.mozilla.org. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden.

Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
Archived 6 149

FF now won't access facebook or amazon websites.

FF now won't access facebook or amazon websites. FF worked yesterday but wouldn't access either site today. Both Google and MS Edge access both sites. I have cleared cash… (read more)

FF now won't access facebook or amazon websites. FF worked yesterday but wouldn't access either site today. Both Google and MS Edge access both sites. I have cleared cash and reinstalled FF with no luck. Help Please

Open 5 146

USPS links won't connect

I get the USPS informed delivery emails that show what mail is arriving daily. Whenever I click the "dashboard" link, I get: Bad Request Your browser sent a request that… (read more)

I get the USPS informed delivery emails that show what mail is arriving daily. Whenever I click the "dashboard" link, I get:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. If I go to the site, and click a link, the same thing happens. This doesn't happen with Chrome where links function normally. So, I think there must be a setting somewhere preventing me from accessing the links. I tried turning off "Block pop-up windows," but that had no effect.

Thanks, Ed

Archived 4 144

Server not found

I'm trying to access my https://mypay.dfas.mil account, but, though previously all was well, now an error message tells me that you "can't connect to the server". I hav… (read more)

I'm trying to access my https://mypay.dfas.mil account, but, though previously all was well, now an error message tells me that you "can't connect to the server".

I have a network connection, but apparently Firefox may no longer have "permission to access to the web". I'm sure this is wrong because I can still access pretty much everything in the normal way, including other government sites, such as Social Security, using the Login.gov portal, though mypay is not listed as 'connected.'

What happened, and how do I fix it? Also, the error message says that I should "Check that Firefox has permission". How do I do that?

Archived 7 142

I cannot access the internet with my VPN activated

I have Express VPN and use Firefox as my default browser. This morning I cancelled the autorenewal of Macafe and uninstalled it from my HP Laptop. Now I cannot access t… (read more)

I have Express VPN and use Firefox as my default browser. This morning I cancelled the autorenewal of Macafe and uninstalled it from my HP Laptop. Now I cannot access the internet if the VPN is activated - using Firefox or Edge. Thank you

Archived 3 141