Firefox Community Forum

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email was deleted. This upset me greatly because I lost important data and saved websites. Please restore the deleted data. Thank you.

Respectable, I’m having trouble with Firefox Sync, particularly related to backing up and recovering my bookmarks, history, and saved data. I want to ensure that my data is properly backed up and can be recovered on a new device or after reinstalling Firefox. Please help me understand how to verify if my sync is working and how to recover synced data.

Hi I have used two computers for different purposes and places, but have had the same account with passwords synchronized on both machines. I would like to synchronize everything - especially bookmarks and payment methods - on the machines. My question is: what happens if I 'just' set synchronization active in all sections on both machines? Is one of the machines considered the 'master' machine, so its 'content' is synchronized to the other, so that content that was not on the 'master' machine is deleted? Or is everything preserved, so I have all content from both machines on both machines? Where can I possibly find more detailed information about this? Thanks in advance.

Hi everyone, I have looked through previous answers and the one suggested changing my mozilla account password, will this still delete data synced to the server? I tried signing out my account but that doesn't delete synced data. I want to keep the data on the computer, just remove it from the data from the server.

How can I get my "Bookmarks" and "Extension" loaded on my new computer. I've loaded Firefox, signed-in, and completed the "Finish Setup"; but they haven't appeared.

You used to be able to right-click a device in the sync tabs sidebar, and choose 'open all in tabs', but since the last update this has gone. So where's that option now? Thanks

Hello, I was wondering if there is a way that I can only sync certain things from my firefox browser to my firefox developer browser? Everytime I log in to my firefox acount on the developer browser it changes things that I don't want changed. For instance it will change the dark theme from the developer to the regular, and if I turn it off then it also turns off the dark theme on my developer addition, then I have to log out and fix everything on both of them. But it is nice to have my passwords on the developer addition, that is really the only thing I have found so far that I need.

New to Zen, love it. I installed in Ubuntu 22.04 and MacOS Sequoia. I set both to sync everything. Yet, even though the workspaces were synced, they came empty in the second device. Am I missing something?

我有两台设备，Mac Studio是（Apple M2 Maxsequoia15.4.1） 、iMac （Intel corei5 sequoia15.3.2）。 Mac Studio一直无法同步最新数据，重置密码后，iMac使用新密码可登录，iPhone可登录，Mac Studio无法登陆显示密码错误（用最早设置的密码反而可以登录）； 登录后书签无法同步，连账号头像都是不一样的..... 书签不同步！ 以及这个论坛也特别难用。

Hi Y'all,

I have Firefox syncing to about 6 different systems (Windows, Mac, iOS) and have run into a situation where Firefox is wiping years of my synced data when I quit and restart Firefox. I sync all of items that can be synced and this has served me well for many years. What happened:

1. I logged on the admin account of a Mac where I previously logged in before and used Firefox with sync enabled. The machine had the initial Firefox short cuts: AP, Amazon, etc.
2. I enabled sync and did a 2FA but the my normal Firefox home page did not appear. So pressed the Sync now button to no effect.
3. When Firefox started, I did see the usual message that "It looks like you haven't started Firefox in a while. Would you like to refresh Firefox." I think that I closed that message but I could have accidentally refreshed Firefox for that account on that system.
4. I gave up and did what I needed to, closed Firefox, and logged out.
5. That evening when I was using Firefox on a Windows machine I could see that the sync information reduced to almost nothing from before the last day. The day I saw the saw the same and started to worry.
6. However, the Firefox on my main two Macs still had all the data. As a test, I deliberately closed Firefox on one of those two Macs. When I restarted, the synced data was wiped. This leads me to believe that somehow Mozilla's servers are holding the data based for the almost empty content of Firefox that I had on the administrative account that I synced.

So in other words rather than importing my data from Firefox when I connected sync, sync exported the settings of the Firefox account I was using in the admin account. I am writing this from my other main Mac which still has full information and I would like to force the synced information on this Mac to override or at least merge with what is on the Mozilla servers. Can this be done? I am 99% sure that if I close Firefox on this machine all my settings will be wiped. For now a I believe that I still have the correct sync data on at least this Mac, my iPhone, and few other Windows and Linux machines. I am in particular worried about losing the hundreds of passwords that I have saved. I forgot to check if the passwords were overwritten when I restarted the first Mac but I'll bet they were.

Thanks for any help...

Fred

HI,

My HDD crashed and replaced with a new SSD. I would like to transfer my saved passwords to my new SSD. I logged in to my Firefox account and tried to sync the data, but no results. Please guide me if I'm doing it wrong.

Thanks in advance Kaubon