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Sync trouble

Hello, I installed Firefox on a new imac. It requested I set up sync with another device. Said device already has Firefox. The only option is to link to ios app store and… (read more)

Hello, I installed Firefox on a new imac. It requested I set up sync with another device. Said device already has Firefox. The only option is to link to ios app store and it opens the Firefox already on my iPhone. What am I missing? It's a very frustrating loop of ridiculousness... Thx Pierce.

Asked by Mark 2 days ago

Last reply by cor-el 1 day ago

Sync - data lost - strategy to restore data wanted

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of th… (read more)

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of the toolbars with Bookmarks. It worked fine up to today. Today I opened Firefox and found my bookmarks as they were about two years ago. Oops... so I tried to synchronize but failed. No changes were applied to my bookmarks. I assume, my bookmarks are also being stored on several other devices I used for Firefox. However the newest sinchronization on the mozilla server does not contain the accurate valuable data. How can I manage to save sync data from a destinct device to the sync server and determine that as the current data set to be valid for synchronization with all my other devices? In other words: set the direction for synchronization. I did not find this option on my current (82.0.3 (64-Bit)) installation. Could anybody help me? Thanks Juergen

Asked by Hanofahrer 4 months ago

Last reply by Kris 2 days ago

Mozilla Firefox account -- lost access to primary email and requires authentication to switch to my registered secondary address

Hello, I have lost access to the primary email on my account. I will never be able to get it back, it was a work email address from a previous employer. I had already … (read more)

Hello,

I have lost access to the primary email on my account. I will never be able to get it back, it was a work email address from a previous employer.

I had already registered a secondary email address but it won't let me switch it to primary without confirmation to the current primary address. Is there a way around this issue, or am I stuck with my account set permanently to a dead inbox?

Asked by Darrell Bunger 2 days ago

Last reply by cor-el 2 days ago

Firefox has no sync now in the menu

I have been trying to set up my Note 9 and my computer to sync. I was following instructions and I have no "sync now" menu item. I am logged in and under my email account… (read more)

I have been trying to set up my Note 9 and my computer to sync. I was following instructions and I have no "sync now" menu item. I am logged in and under my email account, I can't even take a screen shot of the menu so this is what is under my email protection dashboard new window new private window restore previous session zoom Edit library logins and passwords add-ons Option Customize Open file save page as Print find in this page more web dev help exit Help hasn't provided any help to this problem. I am also up-to-date with firefox. Has Sync been eliminated? I did notice a lot of other problems when looking for help.

Asked by OAH 3 days ago

Last reply by cor-el 2 days ago

"Send to tab" didn't work. How do I get a list of recently sent tabs?

I had no access to my computer (a Mac) for a month, and sent many tabs from Firefox on my iPhone. Today, I log onto my computer, macOS starts Firefox automatically (it wa… (read more)

I had no access to my computer (a Mac) for a month, and sent many tabs from Firefox on my iPhone.

Today, I log onto my computer, macOS starts Firefox automatically (it was open when I shut the computer down), I get a notification that 71 tabs have been sent to Firefox (yay), but then when Firefox opens, I only see one window, containing the Firefox session restore, and nothing else. When I click "restore session", I get my month-old session, but not the 71 tabs.

Where can I get a list of all the tabs I sent to my devices?

Thanks!

Asked by Joachim 1 week ago

Last reply by kiddcarolinagirl1989 1 week ago

Not Syncing passwords, logins etc from one device to another from Windows 10

Hi, I am having a bit of an issue when it comes to syncing my passwords, logins etc from my windows 10 laptop to my Samsung S21 phone, Not all my passwords, logins are th… (read more)

Hi, I am having a bit of an issue when it comes to syncing my passwords, logins etc from my windows 10 laptop to my Samsung S21 phone, Not all my passwords, logins are there on my phone, yet they are there on my laptop. I am signed in to my phone and I have synced everything. And I do it regular to make sure I have all my details etc that I need. I have the very laterest versions on all my devices, so I don't get why they aren't there on my phone?

Asked by chucklez 1 week ago

Last reply by cor-el 1 week ago

Firefox Browser won't stay logged in.

I have a Mac and every time I quit Firefox, when I reopen the program all of my bookmarks and passwords are gone and I have to re-login to my Firefox account every time I… (read more)

I have a Mac and every time I quit Firefox, when I reopen the program all of my bookmarks and passwords are gone and I have to re-login to my Firefox account every time I open the program. Once I re-login all my passwords and bookmarks come back, but I don't want to login to Firefox every time I open the program. Is there anyway I can get it to stay logged in even after I've quit Firefox?

Asked by sjdysert 2 weeks ago

Last reply by jscher2000 2 weeks ago

Update to firefox

Hello everyone, I recently just restarted and re-downloaded the new Firefox update but for some reason none of my bookmarks, passwords, tabs, history, or anything was sav… (read more)

Hello everyone, I recently just restarted and re-downloaded the new Firefox update but for some reason none of my bookmarks, passwords, tabs, history, or anything was saved. It basically wiped my Firefox clean and i don't know how to get everything back. Anyone know what I should do? Appreciate the help! Thanks.

Asked by Ace Mason 3 weeks ago

Last reply by Mamoon 2 weeks ago

Incorrect password when trying to create a new Recovery Key

I changed the email address for my Firefox Account today, which involved entering my password. The password was not recognized, despite having been used without any probl… (read more)

I changed the email address for my Firefox Account today, which involved entering my password. The password was not recognized, despite having been used without any problems in the past, and being stored unchanged in my password manager.

I managed to reset the password using my Recovery Key, logged in with it successfully, then tried to create a new Recovery Key to replace the now obsolete one. The process failed at the first step, however, claiming an incorrect password. I reset once more, again logged in with it successfully, and yet again I get an incorrect password error when trying to generate a new Recovery Key.

Obviously the password is working fine as I've successfully used it to log into this Support forum.

What could be the issue here?

Asked by Aerion 3 weeks ago

Last reply by cor-el 2 weeks ago

Very old information (such as bookmarks) is synchronized after reinstalling

Hi, Due to some problems I uninstalled Firefox and reinstalled it today. I'm pretty sure I clicked the sync button before uninstalling. However, when I reinstalled and lo… (read more)

Hi, Due to some problems I uninstalled Firefox and reinstalled it today. I'm pretty sure I clicked the sync button before uninstalling. However, when I reinstalled and logged in, the data from years ago was synchronized to my laptop instead of the latest data. Fortunately, Firefox on my iPad still has the latest data. What should I do now to sync Firefox data from the iPad to the laptop Firefox? Cheers. Martin

Asked by liujiahao1558 2 weeks ago

Last reply by cor-el 2 weeks ago