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Lost session by closing unintended window - query re meaning of specific point in Firefox guidance

On the page https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup , I'm flummoxed by the meaning of bullet point 10. It reads: "Copy your chosen file… (read more)

On the page https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup , I'm flummoxed by the meaning of bullet point 10. It reads: "Copy your chosen file into the main profile folder. (Not the original sessionstore-backups folder, but the one above it.)"

What does 'above' mean here? Copy it into the folder that holds the original 'sessionstore-backup' folder? Seems an odd thing to do, given that there is no file with a similar name sitting loose within the Profile.

And I have tried that and it doesn't seem to work. Just want to check I'm reading this correctly before I persist. Thanks

Asked by rogerkayes7 5 months ago

Last reply by jonzn4SUSE 5 months ago

this container garbage ???how do i remove this garbage ?

how do i remove this container garbage that just showed up on my computer did not ask for it ,do not want it, cant stand this garbage ! i never want to see it on my comp… (read more)

how do i remove this container garbage that just showed up on my computer did not ask for it ,do not want it, cant stand this garbage ! i never want to see it on my computer anywhere ever again , how do i remove this garbage and ,no i dont want it hidden ! i want it gone never to show its face on my computer ever again !!!!!!! so if someone would kindly tell me how to remove this garbage it would really make my day !

thank you ric

Asked by ric 5 months ago

Last reply by Paul 5 months ago

unwanted notifications

getting unwanted notifications from d35nd28hubcc73d4frm0.spanchaintech claims its from Mozilla Firefox telling me Trojan Virus detected! System alert! McAfee license e… (read more)

getting unwanted notifications from d35nd28hubcc73d4frm0.spanchaintech claims its from Mozilla Firefox telling me Trojan Virus detected! System alert! McAfee license expired! and tries to direct me to a site taking payment to upgrade my McAfee account My McAfee account has not expired Running a scan reveals no viruses or problems BUT - I can't find how to get rid of the notifications How do I get rid of the notifications?

Asked by kas5612188 5 months ago

Last reply by James 5 months ago

Google Not Contained by Container Tab

I am noticing what I think is a bug with Google and Firefox Container tabs. Currently: If I have a non-google site open in a particular container tab (say, LinkedIn.com o… (read more)

I am noticing what I think is a bug with Google and Firefox Container tabs.

Currently: If I have a non-google site open in a particular container tab (say, LinkedIn.com on a LinkedIn container tab that I've designated as green colored), and then I make another new tab in that same container, and I type in google.com, Firefox automatically switches the tab type from the green LinkedIn container tab type to a colorless no-container tab, and, on top of that, because I am signed in to google in my no-container tab, it signs me in to my account.

Expected: When I open a new tab in a container, and I go to google.com, that the Firefox tab remain in that green container tab type and not switch me to a different tab type where I'm signed in to Google and it's tracking me.

Note: I am not looking for workarounds -- I have already been able to work around it myself. Rather, I am trying to report this as a bug.

Asked by boldrobot 5 months ago

Last reply by TechHorse 5 months ago

Accidentally deleted my passwords from Firefox

I was using Clean My Mac and it recommended that I clean some files that Firefox was using. I did not realize that one of them was my password file. I rely heavily on Fir… (read more)

I was using Clean My Mac and it recommended that I clean some files that Firefox was using. I did not realize that one of them was my password file. I rely heavily on Firefox to fill in passwords. Is there anyway to recover the file? I do have Time Machine backups on my MacBook.

Asked by Quothraven 5 months ago

Last reply by TechHorse 5 months ago

site not secure

Secure Connection Failed The connection to www.newsmax.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the auth… (read more)

Secure Connection Failed

The connection to www.newsmax.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

How do i fix this

Asked by mike435 5 months ago

Last reply by Paul 5 months ago

Tabs overlapping and other weird stuff

I am having trouble with Firefox that's very odd: the tabs keep overlapping and I am not able to click on links. It keeps happening randomly and I have no idea why! I've … (read more)

I am having trouble with Firefox that's very odd: the tabs keep overlapping and I am not able to click on links.

It keeps happening randomly and I have no idea why!

I've attached a screen grab so you can see what I mean.

When this happens I have to close down the tabs in question and then reopen them.

Never had this issue before.

Asked by danielgbates 5 months ago

Last reply by Denys 5 months ago

Amazon not loading properly

Amazon (either UK or US) has suddenly stopped loading properly on Firefox - there's no main top menu or header, instead there's a text list down the LHS (see screenshots)… (read more)

Amazon (either UK or US) has suddenly stopped loading properly on Firefox - there's no main top menu or header, instead there's a text list down the LHS (see screenshots). This first happened yesterday (14 Sept 2025) and it's still the same today. It works OK on MS Edge, so it looks like the've changed something which Firefox no longer recognises.

Asked by m.priestley32 5 months ago

Last reply by Denys 5 months ago