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Confused about Mozilla Monitor: action needed vs. resolve exposures

I am signed up for Mozilla Monitor but not for Monitor Plus. I received notification that the Monitor data broker scan will end on December 17 so I want to take action b… (read more)

I am signed up for Mozilla Monitor but not for Monitor Plus. I received notification that the Monitor data broker scan will end on December 17 so I want to take action before that date on the scan results I have received.

When I browse the list of Profiles and expand the individual items (via the down arrow), sometimes I see a button labeled "resolve exposures" and most other times I do not.

Why is "resolve exposures" option so infrequent? When that option does not display, how do I remove the profile?

Asked by RJL_web 2 months ago

Last reply by Denys 2 months ago

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Be nice

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying “playing video on YouTube is always choppy” w… (read more)

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help.

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is bro ken”.

Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, the sooner they would know how to fix it.

Asked by Umar Aminu Mahe 2 months ago

Answered by Umar Aminu Mahe 2 months ago

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Need help with Chase bank online

Dear Ty: I appreciate your efforts to help me, unfortunately, it did not work. FireFox is still at 115.30.0. Any other thoughts? I thought there might be some software… (read more)

Dear Ty: I appreciate your efforts to help me, unfortunately, it did not work. FireFox is still at 115.30.0. Any other thoughts?

I thought there might be some software I could download to spoof the Chase system into thinking Firefox was a later version,

Thanks and regards,

LS

Asked by Lorraine Schlagheck 2 months ago

Last reply by Denys 2 months ago

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how do i submit a bug report for firefox?

Firefox comes up in a large window, covering most of my screen. I can resize the browser window just fine, as expected. However when I close the program, then open it lat… (read more)

Firefox comes up in a large window, covering most of my screen. I can resize the browser window just fine, as expected. However when I close the program, then open it later, the browser window is not the size and position it was in when I stopped the program last, it comes up with a large window again.

Asked by krlever 2 months ago

Answered by Scribe 2 months ago

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Unable to delete empty bookmark tsgs

You could make it a simple process to delete empty bookmark tags. Surely you have top computer people working for Mozilla Or at least get an expert from somewhere to … (read more)

You could make it a simple process to delete empty bookmark tags. Surely you have top computer people working for Mozilla

Or at least get an expert from somewhere to come up with a solution to people that are not very computer savvy. So frustrating. What is even more frustrating I have no confidence that you will not be able to come up with solution.

Moderator note: This question has been edited to correct the formatting.

Asked by T.Driscoll 3 months ago

Last reply by Denys 3 months ago

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Repeated Crashes

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla. Once such a crash occurs… (read more)

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Asked by BillTreloar 3 months ago

Last reply by Denys 3 months ago

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Email is not a valid email address

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a mes… (read more)

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a message saying that "personalDomain.co.uk" is not a valid email address. How can I log into my account which was created using this email address? The email address is valid and active, and I do have access to it.

Asked by yoanhlebarov 3 months ago

Last reply by Denys 3 months ago

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old version of firefox

I use to have a version of firefox, (not the browser) where I could have verious short cuts on the home page. I have the browser but I want the non-browser one

Asked by Robert Epp 3 months ago

Answered by Denys 3 months ago