Showing questions tagged:

Videos on Canvas not appearing

For my Canvas courses, where there should be embedded videos, nothing shows up. However, the videos do appear on both chrome and microsoft edge. I have tried disabling UB… (read more)

For my Canvas courses, where there should be embedded videos, nothing shows up. However, the videos do appear on both chrome and microsoft edge. I have tried disabling UBlock origin on Canvas and it makes no difference. Attached are screenshots of what I see in Firefox (no video) vs Edge (video).

Solved Archived 3 150

No longer able to sign into Apple iCloud.com

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday,… (read more)

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

Solved Archived 2 405

search Engines

When I use the search engine it will not open and says "Hmm we're having trouble finding that site". My Bookmarks all work and open fine but i cannot search anything? … (read more)

When I use the search engine it will not open and says "Hmm we're having trouble finding that site". My Bookmarks all work and open fine but i cannot search anything?

Solved Archived 1 116

Oversize screen on my monitor

I can't find the adjustment for my screen size. It's overrunning all the edges of my monitor making it impossible to see my panel on top and bottom. Is it in my computer … (read more)

I can't find the adjustment for my screen size. It's overrunning all the edges of my monitor making it impossible to see my panel on top and bottom. Is it in my computer or is it firefox?

Solved Archived 1 120

Creating a Firefox CSV File of My Passwords ??

Hello: I am trying to create a csv file of my passwords to import to Microsoft Edge from FF. I went through these steps in Firefox: Settings>General>Import>Sele… (read more)

Hello:

I am trying to create a csv file of my passwords to import to Microsoft Edge from FF. I went through these steps in Firefox:

Settings>General>Import>Select Passwords from CSV...

...and then it takes me to browse my computer for a CSV file that I have YET to create. I don't think this is how you create such a file.

I'm not sure how to import my passwords to create a CSV file so I can put them into MS Edge. When I tried importing my password (and all my other data) inside of Edge via Edge, it only brought in 235 passwords from Firefox where I have 422. So I would assume if I used and imported my passwords to Edge via a CSV file instead that all my passwords would populate in Edge not roughly half of them.

Could you please tell me how to create a password CSV file in Firefox to use in Edge?

Many thanks in adabce

Solved Archived 3 305

How do i remove these suggestions that pop up before I search?

When inserting text into the Firefox search bar, I am not able to dismiss the suggestions that pop up. I've tried disabling search suggestions (no luck). These are things… (read more)

When inserting text into the Firefox search bar, I am not able to dismiss the suggestions that pop up. I've tried disabling search suggestions (no luck).

These are things I don't want on my bar. Is there any way to remove them?

Solved Archived 1 73

Extension Issue

I did a new Windows 10 install yesterday. I then added my favourite apps. When I got Firefox installed, adjusted the settings and added my extensions (most of which I've … (read more)

I did a new Windows 10 install yesterday. I then added my favourite apps.

When I got Firefox installed, adjusted the settings and added my extensions (most of which I've used for years), I found a glitch.

The icons for AdBlocker Ultimate and LastPass do not show up in the Customize Toolbar menu. I keep both of these on my toolbar in the past.

I've tried restarting Firefox several times and, finally, tried running it in Troubleshoot Mode. The last, it seems, doesn't allow the use of extension.

So ... please help!

Solved Archived 1 191

firefox help why can't I open money saving expert links on website (UK)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the … (read more)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the email, or on the website main page, it just returns me to the main web page. I am not having issues with any other websites and I have turned some ad blockers in case it was them but I still have the problem. No one else has reported this problem on the website so I am guessing it must be something to do with my settings....

Windows 11 Firefox 142.0.1

Solved Archived 2 61

browser.search.openintab doesn't work for me

When I search a subject from Google, I want the search tab to remain, and for a new tab to open when I click on a link. I don't want to open the link through the same se… (read more)

When I search a subject from Google, I want the search tab to remain, and for a new tab to open when I click on a link. I don't want to open the link through the same search tab.

After researching, I tried to go through about:config and I changed the browser.search.openintab to 'true' but when I search it opens through the existing search tab.

I hope I am explaining this coherently. Can someone please help me?

Solved Archived 2 152

Can not read mail

When I try to open my mail in Yahoo I'm getting the following message" We couldn't load this message. There are no contacts on my list as well. I tried to read my mail on… (read more)

When I try to open my mail in Yahoo I'm getting the following message" We couldn't load this message. There are no contacts on my list as well. I tried to read my mail on Google and it worked.

Solved Archived 1 122

website loads in private window not in regular window

This is a weird one for me. Firefox 142.0.1 Windows 10 Pro 22H2 AdBlock Plus and NoScript as add-ons https://tvlistings.gracenote.com/grid-affiliates.html?aid=tribnyc2dl… (read more)

This is a weird one for me. Firefox 142.0.1 Windows 10 Pro 22H2 AdBlock Plus and NoScript as add-ons

https://tvlistings.gracenote.com/grid-affiliates.html?aid=tribnyc2dl

shows me as automatically logged into the site but will not load the TV listings for me in a normal window.

But if I use the same link in a private window it asks for my user name and password then shows the TV listings and continues to work as it always has.

What could possibly cause this? Has only happened for the last 4 days.

Sue

Solved Archived 4 63

Firefox - macOS - reddit problems again

Firefox: 142.0.1 (64-bit) macOS: Sequoia 15.6.1 (24G90) A repeat of a problem I was having a couple of months ago. I go to the reddit website and login with no problems b… (read more)

Firefox: 142.0.1 (64-bit) macOS: Sequoia 15.6.1 (24G90)

A repeat of a problem I was having a couple of months ago. I go to the reddit website and login with no problems but when I try to comment or load specific threads I get the attached warning come up:

"! Your request has been blocked by network security. Please try to login with your Redit account."

Which doesn't make sense as I'm already logged in. Last time it seemed to clear after 24 hours or so although not because of anything I did as far as I'm aware.

1. Started Firefox in Troubleshoot Mode - problem remains … 2. Cleared Firefox Cache/Cookies and restarted Firefox - problem remains … 3. Shutdown and restarted iMac - problem remains … 4. Problem not happening with Safari or DuckDuckGo browsers … 5. Checked macOS Local Network security. Firefox has access but turned off access and turned back on, restarted iMac - problem remains …

Solved Archived 3 196

Bookmark icons

Good afternoon, After an update in recent weeks, all bookmark icons look like a globe. A few change back to the original icon after clicking on an address, but revert to … (read more)

Good afternoon, After an update in recent weeks, all bookmark icons look like a globe. A few change back to the original icon after clicking on an address, but revert to the globe after restarting. Previously, I could find the address very quickly based on the icon, but now it's very difficult because I have to read and select each individual address. Kind regards, Johann Kowalski

Solved Archived 1 120