Showing questions tagged:

module error

'i am trying to play my games on facebook and they keep coming up module error and i can't play any of them please help me i'm 78 housebound on oxygen 24/7 this is all i … (read more)

'i am trying to play my games on facebook and they keep coming up module error and i can't play any of them please help me i'm 78 housebound on oxygen 24/7 this is all i have thank you clara lariviere

Open 1 81

Firefox signs me out of social media sites constantly

Windows 11 Home 64-bit For the last couple of days, FF has been signing me out of all social media sites and some other sites that are open in tabs also. I'll go back to … (read more)

Windows 11 Home 64-bit

For the last couple of days, FF has been signing me out of all social media sites and some other sites that are open in tabs also. I'll go back to the tab, and be signed out when I was signed in 5 minutes ago. Google, FB, Reddit all have this problem and some streaming sites. I had changed my settings to clear all data when it was closed, so I thought that might be it, but I changed it back and restarted FF and the computer and it's still doing it. Haven't tried another browser yet.

Open 99

handoffToAwesomebar

Hi, I'm trying to stop search from jumping to the address bar. browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar is not working. Nor is keyword.enable… (read more)

Hi, I'm trying to stop search from jumping to the address bar.

browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar is not working.

Nor is keyword.enabled.

Cleared the cache etc. Odd time it works but goes back once restarted.

It has worked in the past. Could you help please Thanks Guy

Open 2 117

why can't i change my password

Why can't I change my password and/or the way I sign in? This has caused me a lot of trouble and if it isn't changed I will discontinue using Firefox do to privacy issues… (read more)

Why can't I change my password and/or the way I sign in? This has caused me a lot of trouble and if it isn't changed I will discontinue using Firefox do to privacy issues.

Open 108

Editing shortcut keys not possible for the extension- Read Aloud: A Text to Speech Voice Reader

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ? When trying to assign a new shortcut of my choice, it gets deleted automatically.… (read more)

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ?

When trying to assign a new shortcut of my choice, it gets deleted automatically.

I was able to do so in Chrome and Edge browsers.

Please help me to assign the same shortcut keys in Firefox also..

Moderator note: This question has been edited to correct the formatting.

Solved 1 81

Urgent Complaint: Complete loss of passwords following browser update – Priority: High

Subject: Urgent Complaint: Complete loss of passwords following browser update – Priority: High Dear Support Team, I am writing to you today to file an urgent complaint a… (read more)

Subject: Urgent Complaint: Complete loss of passwords following browser update – Priority: High

Dear Support Team,

I am writing to you today to file an urgent complaint and to request immediate technical assistance.

Following today's update of your browser, I discovered that all passwords stored in my account have been deleted. As I strictly depend on this account and the stored credentials for my daily work, this loss of data constitutes a significant disruption.

My previous attempts to recover the data via standard recovery functions have unfortunately been unsuccessful.

I therefore request your immediate assistance in restoring my data. Ideally, a rollback of my profile to a backup state from this morning, February 25, 2026, at approximately 08:30 AM, is required to restore the state prior to the faulty update.

Please inform me immediately of the steps you are taking to resolve this issue. Due to the urgency of this matter, I look forward to your response within the next few hours.

Sincerely,

Open 1 90

Firefox unresponsive after wake up from overnight sleep on Mac mini

When I wake up Firefox from sleep overnight, it is unresponsive until I force quit. I am on v147.0.4 on my M4 Mac Mini. It doesn't happen in shorter sleep periods. I can … (read more)

When I wake up Firefox from sleep overnight, it is unresponsive until I force quit. I am on v147.0.4 on my M4 Mac Mini. It doesn't happen in shorter sleep periods. I can click something in it and then when I switch to another app, it responds. But the browser on normal interactions won't respond at all.

Open 154

Every time I try to open Firefox it wants me to download it, why?

I have Firefox installed and pinned to the taskbar. When I click it, it immediately goes to a download Firefox page instead of opening. I then open another tab to get int… (read more)

I have Firefox installed and pinned to the taskbar. When I click it, it immediately goes to a download Firefox page instead of opening. I then open another tab to get into g mail or anything else. I can then close the download tab and continue. This is most annoying. I tried uninstalling and reinstalling which works but then lost all bookmarks and the answer there was to go to old Firefox and restore, which I did and that worked , however, the download page came with as well and this time in a different more colorful version that is quite long.

Open 72

search text rather than opening external link

I'm struggling to disable this behavior of firefox. When I type "something: text", it's opening a pop-up asking "Open link with System Handler?". I would rather just sear… (read more)

I'm struggling to disable this behavior of firefox. When I type "something: text", it's opening a pop-up asking "Open link with System Handler?".

I would rather just search the internet for "something: text".

How can I do that?

I've tried to play with parameters like network.protocol-handler.expose.something network.protocol-handler.app.something network.protocol-handler.external.something network.protocol-handler.warn-external.something

but didn't manage to do it

Open 4 90

Cannot find firefox custom installation installer

I am currently using Windows 11 (64 bit). I have installed Firefox in a separate drive instead of Local C to save space. Now that I have done so, the automatic update fai… (read more)

I am currently using Windows 11 (64 bit). I have installed Firefox in a separate drive instead of Local C to save space. Now that I have done so, the automatic update fails often which causes me to try and find the custom installation on the Firefox download page. I use https://support.mozilla.org/en-US/kb/custom-installation-firefox-on-windo... page to try to find the correct installer.

Unfortunately, the download page that I was directed to, I can't seem to find the custom installation setup. When I click download, it keeps giving me the automatic Firefox Installer and proceeds to add Firefox on my C drive rather than the Mozilla Firefox Setup Wizard.

Can someone kindly direct me to where I can download the Mozilla Firefox Setup Wizard to update Firefox?

Solved 2 181

sight that use to work I can't get into any more

all the sights I've used for years will not open and will not work I can't even use them any more they work fine in other browsers don't know what you did but it is al… (read more)

all the sights I've used for years will not open and will not work I can't even use them any more they work fine in other browsers don't know what you did but it is almost unusable

Open 1 99

cannot connect a website with firefox bu can with edge

When i try to connect to some websites, firefàx prompts "error 502 bad gateway" the same websites work on EDge ! Unable to connect Firefox can't establish a connection t… (read more)

When i try to connect to some websites, firefàx prompts "error 502 bad gateway" the same websites work on EDge !


Unable to connect

Firefox can't establish a connection to the server atxxxxxxxxx

Error code: 502 Bad Gateway

. The site could be temporarily unavailable or too busy. Try again in a few moments. . If you are unable to load any pages, check your computer's network connection. . If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Try Again

Open 4 243