No sound on Youtube only with Firefox browser - problem started today. Other browsers are working.

I logged onto firefox today to watch some youtube, but the audio won't work, and when I proceeded to other websites, the audio worked. Is there a way to fix audio on fire… (read more)

I logged onto firefox today to watch some youtube, but the audio won't work, and when I proceeded to other websites, the audio worked. Is there a way to fix audio on firefox?

Asked by lzhaozhun 34 minutes ago

Firefox 92 on Mac broke some things

When the BBC news https://www.bbc.com/news website initially loads it looks fine but then after two seconds it resizes and enlarges graphics and messes up the page. Also,… (read more)

When the BBC news https://www.bbc.com/news website initially loads it looks fine but then after two seconds it resizes and enlarges graphics and messes up the page.

Also, Prime Video no longer plays anything without getting an error message (We're experiencing a problem playing this video. For assistance, please go to www.primevideo.com/help.)

I have turned off all script and adblocking and it still happens. It all started with Firefox 92.

Neither of these things happen in Safari and the update to FF 92.0.1 did not fix it.

Asked by slim2none 38 minutes ago

address of senders is missing completely

Now I am not able to send a new email. It always assumes an ongoing conversation, I do not want that at all. My email provider is WOW, they seem to be changed also. What … (read more)

Now I am not able to send a new email. It always assumes an ongoing conversation, I do not want that at all. My email provider is WOW, they seem to be changed also. What I miss most is that when I enter a name the email address no longer appears. That ruins it totally. That is/was the very best email function but now it is gone.

I use that address to start a new conversation with a friend, and now that function is no longer found.. When I open an email the sender address is not shown, I need that address always. The sender address is vital, it is how I report scams, but more important it is how I can send a new email to the sender, I do not always want to do a reply. The size of the email is not shown, that is how I detect spam and hidden malware.

Has Mozilla been taken over by microsoft? That is what this change looks like. (Sorry, I know that sounds rather nasty, but it looks that way)

I use several different computers but I am the only user, I have not yet tried the other computers to see if the old version is still available. So far this computer is the only one updated. I need to assure that no automatic updates ever are done, EVER!!!

Asked by wketel2 56 minutes ago

What is the Scope of Data Science in python?

i'm new biew in python but quite intrested to learn python right now i'm reading a book to master python named as Python data science handbook PDF , senior please share… (read more)

i'm new biew in python but quite intrested to learn python right now i'm reading a book to master python named as Python data science handbook PDF , senior please share your sugggestion.

Asked by myworldwidenews 1 hour ago

bookmark creation is broken

My bookmark creation is broken. I'm using Ubuntu, also cleared the cache, uninstalled/reinstalled. My existing bookmarks are still there. "Bookmark This Page" in the sear… (read more)

My bookmark creation is broken. I'm using Ubuntu, also cleared the cache, uninstalled/reinstalled. My existing bookmarks are still there. "Bookmark This Page" in the search bar does not work. Troubleshoot had the same broken bookmark prob.

The Home page row of shortcuts are all blank.

Another weird thing is FF doesn't show up in my apps. I just added another FF, which had the same problem and deleted it.

Asked by ouaisaussi 2 hours ago

Error on every page

I keep getting errors on pages like Secure Connection Failed An error occurred during a connection to www.amazon.com. SSL received a malformed Alert record. Error code: S… (read more)

I keep getting errors on pages like Secure Connection Failed

An error occurred during a connection to www.amazon.com. SSL received a malformed Alert record.

Error code: SSL_ERROR_RX_MALFORMED_ALERT

I have HTTPS only mode turned off but it keeps setting everything to https.

{

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0 19043",
   "version": "92.0.1",
   "buildID": "20210922161155",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:92.0) Gecko/20100101 Firefox/92.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/92.0.1/WINNT/en-US/",
   "osTheme": "",
   "numTotalWindows": 1,
   "numFissionWindows": 0,
   "numRemoteWindows": 1,
   "launcherProcessState": 0,
   "fissionAutoStart": false,
   "fissionDecisionStatus": "disabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 1,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "Avast Antivirus",
   "registeredAntiSpyware": "",
   "registeredFirewall": "Avast Antivirus"
 },
 "processes": {
   "remoteTypes": {
     "web": 5,
     "extension": 1,
     "privilegedabout": 1,
     "prealloc": 1,
     "gpu": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart.session": false,
   "security.enterprise_roots.enabled": true
 },
 "media": {
   "currentAudioBackend": "wasapi",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
     
 "addons": [
   {
     "name": "AdBlocker for YouTube™",
     "type": "extension",
     "version": "0.3.4",
     "isActive": true,
     "id": "jid1-q4sG8pYhq8KGHs@jetpack"
   },
   {
     "name": "AdBlocker Ultimate",
     "type": "extension",
     "version": "3.7.11",
     "isActive": true,
     "id": "adblockultimate@adblockultimate.net"
   },
   {
     "name": "Amazon.com",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "amazondotcom@search.mozilla.org"
   },
   {
     "name": "Avast AntiTrack Premium",
     "type": "extension",
     "version": "1.6",
     "isActive": true,
     "id": "antitrack@avast.com"
   },
   {
     "name": "Bing",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "bing@search.mozilla.org"
   },
   {
     "name": "DuckDuckGo",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "ddg@search.mozilla.org"
   },
   {
     "name": "eBay",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "ebay@search.mozilla.org"
   },
   {
     "name": "Google",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "google@search.mozilla.org"
   },
   {
     "name": "Hoxx VPN Proxy",
     "type": "extension",
     "version": "3.11.0",
     "isActive": true,
     "id": "@hoxx-vpn"
   },
   {
     "name": "Touch VPN - Secure and unlimited VPN proxy",
     "type": "extension",
     "version": "4.2.1",
     "isActive": true,
     "id": "touch-vpn@anchorfree.com"
   },
   {
     "name": "Video Downloader Prime",
     "type": "extension",
     "version": "0.2.5",
     "isActive": true,
     "id": "jid1-i6dUGvCrz2WZu8@jetpack"
   },
   {
     "name": "Video DownloadHelper",
     "type": "extension",
     "version": "7.6.0",
     "isActive": true,
     "id": "{b9db16a4-6edc-47ec-a1f4-b86292ed211d}"
   },
   {
     "name": "Watch2Gether",
     "type": "extension",
     "version": "8.1",
     "isActive": true,
     "id": "{6ea0a676-b3ef-48aa-b23d-24c8876945fb}"
   },
   {
     "name": "Wikipedia (en)",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "wikipedia@search.mozilla.org"
   }
 ],
 "features": [
   {
     "name": "DoH Roll-Out",
     "version": "2.0.0",
     "id": "doh-rollout@mozilla.org"
   },
   {
     "name": "Firefox Screenshots",
     "version": "39.0.1",
     "id": "screenshots@mozilla.org"
   },
   {
     "name": "Form Autofill",
     "version": "1.0.1",
     "id": "formautofill@mozilla.org"
   },
   {
     "name": "Picture-In-Picture",
     "version": "1.0.0",
     "id": "pictureinpicture@mozilla.org"
   },
   {
     "name": "Web Compatibility Interventions",
     "version": "25.4.0",
     "id": "webcompat@mozilla.org"
   },
   {
     "name": "WebCompat Reporter",
     "version": "1.4.2",
     "id": "webcompat-reporter@mozilla.org"
   }
 ],
 "normandy": {
   "addonStudies": [],
   "prefRollouts": [],
   "prefStudies": [],
   "nimbusExperiments": [],
   "remoteConfigs": []
 },
 "modifiedPreferences": {}

}

Asked by ijones_fall12 1 day ago

Last reply by ijones_fall12 2 hours ago

Firefox account has got locked

After a fresh windows installation when I tried to sync my firefox account, I have been getting " We have locked your account". I have waited 24 hrs but still getting the… (read more)

After a fresh windows installation when I tried to sync my firefox account, I have been getting " We have locked your account". I have waited 24 hrs but still getting the same issue. If I lost this account, all my other accounts will be lost Please, help. Thanks & Regards.

Asked by Rakib 2 hours ago

  • Solved

Firefox Crash on Program Startup - WIndows 7

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would l… (read more)

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would launch and before any tabs could load it would crash again. I attempted to open in troubleshoot mode with the identical result. I gave it a break and used Chrome but in returning to this issue today the same has occurred. This time after the troubleshoot mode crash, I uninstalled Firefox and re-installed fresh (this was an upgrade from v89 to v92). Upon opening post update the browser crashed again. Each time this happens I have received a crash report screen which I accepted and it was reported as successfully submitted. However, when I open the crash report folder only two appear to have been saved - one old from the first occurrence (6/2021) and one from today(8/10/21). Both of these are linked below for review.

This is on an older Windows 7 machine that honestly I know should be updated but this is only used for light gaming and web surfing and I am not interested in an OS upgrade as I disagree with with the business practices of Microsoft - I find their policies are rather intrusive as a consumer.

I hope I've given enough information about the issue here and my system, thanks in advance for any help!

-J

System Info Intel I7 4770K 16gb RAM Geforce GT1060 Gigabyte Z97 Motherboard

Early instance of crash report in June 2021: Crash ID: bp-1fce2514-da15-4ff1-9e4c-7d0510210622 Most recent crash report from earlier today (8/10/21): Crash ID: bp-e888ef81-491c-42ae-9878-124970210810

Asked by jalbyx 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Solved

website being redirected

Hi I type in amazon.smile.com/ and get redirected to https://chat.poo.com/?images=off&name=smile, If I use google search to get to it no issue. I have used MS browse… (read more)

Hi I type in amazon.smile.com/ and get redirected to https://chat.poo.com/?images=off&name=smile, If I use google search to get to it no issue. I have used MS browser and get there no issue. I have emptied all of my cookies and ran a scan with bit defender still nothing.

If you have a suggestion to correct this it would be great.

Asked by furynick2000 7 hours ago

Answered by FredMcD 4 hours ago

Firefox frequently freezes/crashes with very high memory usage

Several times a day Firefox freezes and begins using a lot of memory (90-99%). After a while either the open tab or the browser will crash. I have tried troubleshooting m… (read more)

Several times a day Firefox freezes and begins using a lot of memory (90-99%). After a while either the open tab or the browser will crash. I have tried troubleshooting mode, an account refresh and a fresh install of Firefox, but the crashes still occured after/during all of these fixes. I've tested my RAM and there were no errors detected. This problem has been occuring for a month or so, but seems to be getting more frequent. I've included the report IDs of the most recent crash reports.

bp-c3632dd7-dff1-4265-90e9-f62710210926 bp-3eb0a8ac-a491-48ac-a186-997250210926 bp-c3632dd7-dff1-4265-90e9-f62710210926 bp-80bb3b1e-6a1d-4942-ac4b-c8de80210926 bp-d649e773-27d6-479e-99b2-bf5d90210926

Thanks in advance if anyone has any suggestions!

Asked by sianstables 4 hours ago

Last reply by FredMcD 4 hours ago

Version 91.0.2

How can I change back to version 91.0.2 from this last update. I do not like the way that favorite tabs are presented, too much space between, not helpful. I like to be a… (read more)

How can I change back to version 91.0.2 from this last update. I do not like the way that favorite tabs are presented, too much space between, not helpful. I like to be able to look at my entire saved entries, not scrolling thru because they are so far apart.

Asked by raj8 2 weeks ago

Last reply by FredMcD 2 weeks ago

Huge Firefox issue. I am significantly scared.

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link … (read more)

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link accounts. This is my credit card company. I removed Firefox from my Macbook and then re-downloaded Firefox and installed. Nothing has changed. My settings are correct, meaning that I should be able to have sites visited in history, yet only the one site populates, and I've been to a lot of sites today....the credit card/link accounts site is the only site that is in history. You can imagine how nervous I am right now about doing anything on line. I sure hope that someone will help out here.

Asked by chefjeff 1 day ago

Last reply by jscher2000 5 hours ago

Ubuntu Snap problem with Firejail

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? T… (read more)

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? The reason I ask is because I use Firejail to sandbox Firefox and Firejail doesn't work with Snaps and yes I know that Snaps and Flatpacks both sandbox apps but I prefer Firejail because of the Private Home profile (nothing is saved in this profile settings, bookmarks, add-ons etc) its way more secure than the sandbox offered by a Snap.

Asked by Baldape 4 days ago

Last reply by Baldape 8 hours ago

  • Solved

Wrong appearance of some web pages (as examples inserted)

As the subject shown, there are some wrong things happened on UI appearance, and hard to describe. Does anyone know to fix the problem to let pages display properly as th… (read more)

As the subject shown, there are some wrong things happened on UI appearance, and hard to describe. Does anyone know to fix the problem to let pages display properly as the Chrome shown?

Thank you!

Asked by cirrus 10 hours ago

Answered by cor-el 9 hours ago

  • Solved

Unable to log into Firefox Sync

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-… (read more)

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-digit code that is sent to my email. I am unable to login to my email because the password in stored in my Firefox Sync saved passwords.

Attempted to reset my email password (Gmail) but I need to enter the last password that I used, which I have no idea since I’ve always used Firefox Sync and all I get from Google is “we are unable to verify this account belongs to you”. So not much traction on gaining access to my email account.

In my mind, I assumed that by utilizing Firefox Sync as a form of a password manager, I wouldn’t be in this situation as long as I knew my Firefox Sync password. I have since learned otherwise. I can sign-in on accounts.firefox.com but of course making any change requires that I put in the code that was sent via email.

I attempted to download Lockwise and again prompted to enter the code sent via email.

So at this point, I’m just wondering if I’m out of luck and although I know my password to my Firefox account that I’ll be unable to regain access to it or my email because I can’t access the 6-digit code being sent to that email.

Any additional support or suggestions are appreciated but I feel like I’m unfortunately at the end of the line here on what else could be done.

Asked by Corey W 14 hours ago

Answered by jscher2000 9 hours ago

Can not see 5 star reviews for products at costco.com

A few weeks ago the product reviews at Costco.com disappeared. I spoke with Costco today and they said they could see them and that I should switch to Google Chrome for … (read more)

A few weeks ago the product reviews at Costco.com disappeared. I spoke with Costco today and they said they could see them and that I should switch to Google Chrome for better results. I tried turning off the privacy, no trackers on their site but it didn't help. Logging in or not didn't make any difference. AdGuard 7.6.1 is disabled on Costco's site. The 5 star rating system woks fine with Amizon and other sites. I am also using Norton 360 if that makes a difference. Any solutions?

Asked by byteme1946 18 hours ago

Last reply by jscher2000 9 hours ago