Showing questions tagged:

managing exceptions

I have entered in exceptions for a web page that Firefox continues to block....I have gone through your steps 4 times now...one time out of 4 you actually let the web pag… (read more)

I have entered in exceptions for a web page that Firefox continues to block....I have gone through your steps 4 times now...one time out of 4 you actually let the web page through....since then you don't again...what is wrong with your system? as I am not receiving a download link from the intended exception due to the fact you are not honoring it....

Open 4 153

{Please learn to speak to your customers in a language we understand!

Pages of text but I don't understand what the [expletive] you are doing or why! It's incoherent! Don't tell me what to do without telling me HOW to do it! We customers… (read more)

Pages of text but I don't understand what the [expletive] you are doing or why! It's incoherent! Don't tell me what to do without telling me HOW to do it! We customers are not all software engineers. Unfortunately the software engineers who write everything I've been reading haven't learned that. I constantly read stuff that use terminology that is not self-explanatory. Then I'm asked to make a decision that is so badly defined that I have no idea what I'm deciding! SPEAK PLAIN ENGLISH!!!!! Don't ask me to choose among a list of options that YOU have defined, but none of which have any relationship to what I need to know. The "which topic" box just above this one is a perfect example. It took me a long time to even find this opportunity to speak to you! Choosing between incoherent options does not advance clarity for me or knowledge for you. Just stop using computer lingo and speak in a manner that would be understood by a 9 year old, or in my case, a 79 year old retired mechanical engineer. Thank you for giving me this opportunity to actually vent my frustration at what I run into on a daily basis, not just with Mozilla. Tom Riddering, [email address]

P.S. This whole incoherent mess this evening started when I tried to authorize McAfee to protect me from trackers, just exactly what that means I'm not sure, but it sounds bad. It's not at all clear just what would be tracked, who would bother tracking me, and why I need protecting. My life is so utterly boring.

Open 3 126

I need help adjusting my adblocker settings

I'm being blocked from accessing an online publication I subscribe to unless I remove an ad blocker. When I complained, I got this response: "The service we use for login… (read more)

I'm being blocked from accessing an online publication I subscribe to unless I remove an ad blocker. When I complained, I got this response: "The service we use for logins and subscriptions, Piano, has been flagged as a tracker by a widely used open source tracking list, so to access your account information or benefits on the site, you will need to slightly loosen your browser's tracking restrictions that apply to the domain piano.io - how this is done varies quite a bit based on what browser/extension is being used to apply the restrictions." I'm using Firefox v149 on a 4.5yo MacBook Air. I have several ad blockers installed (probably redundantly: AdBlocker Plus, AdBlocker for Facebook, AdBlocker Ultimate, and Ghostery AdBlocker). I have no idea what I need to do to loosen Firefox's tracking restrictions that apply to piano.io. Can anyone help me out? Thanks in advance!

Open 3 54

Ai concerns

If you choose to start blasting ai everywhere I will look to switch away as needed. I use Firefox because it has been the only option where at the very least I can opt ou… (read more)

If you choose to start blasting ai everywhere I will look to switch away as needed.

I use Firefox because it has been the only option where at the very least I can opt out of this ai slop bullshit. Because it is the only place not feeling my data through a dipshit filter right into Microsoft and Google's ad services.

Don't make me have to drop you.

Open 1 171

do not track feature has been removed with a confusing claim about privacy

See https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature : > Many sites do not respect this indication of a person's privacy preferences and, in som… (read more)

See https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature :

> Many sites do not respect this indication of a person's privacy preferences and, in some cases, it can reduce privacy.

This really hurts to see from Mozilla.

You could have linked to Wikipedia: https://en.wikipedia.org/wiki/Do_Not_Track

Why did this policy change? I am aware of GPC: https://support.mozilla.org/en-US/kb/global-privacy-control

When I dye my hair in 5 colors, I'm aware that can reduce my privacy. I'm not trying to fit in. I'm trying to make a statement. To put a flag in the ground! Like your logo!

If you are going to make this sort of decision again, can you

  • please*

not tell me it's for my own good because of privacy?

Can you just say the policy was changed next time? No elaboration is fine.

Please!

For Valentine's Day I would love it if Mozilla could let me set the DNT bit to 1 again. I would love you so much. I still do.

<3

Open 1 207

Websites keep seeing Adblock that I have canceled. What can I do?

I've gone into Extensions and Adblock isn't there. There isn't anything to remove or cancel. Yet numerous websites seem to see something and say I have a adblocker. I di… (read more)

I've gone into Extensions and Adblock isn't there. There isn't anything to remove or cancel. Yet numerous websites seem to see something and say I have a adblocker. I did have Adblock Plus at one time, but canceled it and removed it. What else can I do. My Firefox is up to date. I have Windows 10. My computer is incapable of going to Windows 11.

Open 1 117