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this container garbage ???how do i remove this garbage ?

how do i remove this container garbage that just showed up on my computer did not ask for it ,do not want it, cant stand this garbage ! i never want to see it on my comp… (read more)

how do i remove this container garbage that just showed up on my computer did not ask for it ,do not want it, cant stand this garbage ! i never want to see it on my computer anywhere ever again , how do i remove this garbage and ,no i dont want it hidden ! i want it gone never to show its face on my computer ever again !!!!!!! so if someone would kindly tell me how to remove this garbage it would really make my day !

thank you ric

Asked by ric 5 months ago

Last reply by Paul 5 months ago

Lost session by closing unintended window - query re meaning of specific point in Firefox guidance

On the page https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup , I'm flummoxed by the meaning of bullet point 10. It reads: "Copy your chosen file… (read more)

On the page https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup , I'm flummoxed by the meaning of bullet point 10. It reads: "Copy your chosen file into the main profile folder. (Not the original sessionstore-backups folder, but the one above it.)"

What does 'above' mean here? Copy it into the folder that holds the original 'sessionstore-backup' folder? Seems an odd thing to do, given that there is no file with a similar name sitting loose within the Profile.

And I have tried that and it doesn't seem to work. Just want to check I'm reading this correctly before I persist. Thanks

Asked by rogerkayes7 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox Disconnecting Computer From Internet

Within a minute of starting Firefox up, it loses internet connection and prevents the computer from connecting to anything else. Using Ethernet or Wifi doesn't work. The … (read more)

Within a minute of starting Firefox up, it loses internet connection and prevents the computer from connecting to anything else. Using Ethernet or Wifi doesn't work. The only thing that corrects it is restarting the computer. List of things we have tried: Troubleshooting Mode in Firefox Removing all addons Uninstalling and Reinstalling Firefox with the latest update Disabling DNS over HTTPS Clearing Firefox's DNS cache Clearing the computer's DNS cache Adding IPv6 to our standard IPv4 connection Rebooting the router Used a new Firefox profile Run a virus scan

This is on Windows 11. There are multiple other computers on the network, with W10 and W11, and none of them are having this issue. I've tried everything I can think of. After losing connection, it still pings 8.8.8.8.. Is there anything else we can try?

Asked by meganscheidel 5 months ago

Last reply by Ed 5 months ago

unable to open site

when I try to open a particular website, firefox keeps blocking it and says its an error. I cannot open this website. how do i get passed this. Secure Connection Failed … (read more)

when I try to open a particular website, firefox keeps blocking it and says its an error. I cannot open this website. how do i get passed this.


Secure Connection Failed

An error occurred during a connection to www.cowdenbeathrotary.org. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by ronnie_campbell 5 months ago

Last reply by Paul 5 months ago

Keep destroying my forum entries and/or online email entries by accidentally pressing C-W

I sometimes spend an extraordinary amount of time writing a forum entry or online email -- sometimes 5+ hours -- just to get it to say exactly what I want it to say. And… (read more)

I sometimes spend an extraordinary amount of time writing a forum entry or online email -- sometimes 5+ hours -- just to get it to say exactly what I want it to say. And all too frequently, I accidentally press C-W (the delete-word key on my editor), and my work is instantly gone. I spent several days attempting to solve this problem. Apparently I'm not the only one who has lost data this way. Entries on Reddit pointed me to https://support.mozilla.org/en-US/que.../1378404#answer-1510431. I followed the instructions carefully, and double-checked my work, but C-W still kills my current tab. The issue had been archived, but not solved.

I am a programmer (but certainly not in JavaScript), so I try to take technically complex solutions in stride. But after letting things percolate thru my mind for a few days, I realized that I'm not being fair. FireFox is marketed for public consumption. And it's not fair to my sisters, my mother, or other folks who have never programmed anything in their life, to pretend like a solution that might have worked for me (but didn't), would be even a little bit comprehensible to them. I was particularly struck, by something that the moderator said -- not by his words, per se, but by the perspective that his words revealed:

--- Only closing a window (Ctrl+Shift+W) could possibly make Firefox display a warning, closing a tab is always done without a --- warning as you can reopen a closed tab via Ctrl+Shift+T.

Who would know that? I would venture to guess that 99% of FireFox's users don't even know that you can control FireFox from your keyboard -- let alone actually want to do it. People control their browsers with their mouse. They use their keyboards only to type in forum entries and such, or to scroll up/down thru a webpage. I can see where devs might prefer to control/test FireFox from their keyboards, but I'm surprised that they would leave tens of undocumented shortcuts lying about like landmines that everyday users could stumble onto.

So I'm requesting that FireFox disable Ctrl+W and Ctrl+Shift+W (which are the most dangerous shortcuts), by default. Ideally, it would provide an about:config entry so that devs could re-enable those shortcuts if they wish to. By the way, the referenced support entry lists only 1 person with this problem, and only 6 replies. But it lists 2124 views.

Thank you

Asked by twathle 5 months ago

Last reply by Paul 5 months ago

document always opens in word

Firefox asked how i wanted to open documents and I said with Word and it is doing what I asked. I want to open it in PDF or something else because they dont open in word… (read more)

Firefox asked how i wanted to open documents and I said with Word and it is doing what I asked. I want to open it in PDF or something else because they dont open in word.

Asked by kmoran97 6 months ago

Last reply by George Kitsoukakis 6 months ago

microsoft edge has AGAIN fouled up my entire system; nothing newsworthy there. i managed to get back my 3

microsoft edge has AGAIN fouled up my entire system; nothing newsworthy there. i managed to get my 3 profiles running again, but my "tabs groups" feature is gone and i o… (read more)

microsoft edge has AGAIN fouled up my entire system; nothing newsworthy there. i managed to get my 3 profiles running again, but my "tabs groups" feature is gone and i only have the tabs i put in available.

can anyone tell me how to get my firefox tab groups working again?

i do a lot of research online and had dozens of groups and hundreds of tabs. these are now not showing up at all.

is there some way to go back to a working firefox tab groups or which file they would be in, etc.?

Thanks for any help! Wolfgang [edited email from public]

Asked by Wolfgang 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

There needs to be a way to ask for a Recommended extension to be reviewed

There are many Recommended extensions that are doing so very shady things (collecting user data that shouldn't be necessary for the task the extension is doing, storing u… (read more)

There are many Recommended extensions that are doing so very shady things (collecting user data that shouldn't be necessary for the task the extension is doing, storing user data, sharing data with less then trustworthy 3rd parties, using bullying tactics to get people to subscribe and so on). Many of these extensions change their privacy policies or their monetization practices after you've given them a Recommended badge and you then blissfully continue to suggest the extension after these changes.

Asked by Wizard Level 1 5 months ago

Last reply by Denys 5 months ago