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Click on links

When I click a link I always want it to open in a new tab. How do I do this without doing a right-click and selecting "Open in new tab"? I want it to open in a new tab w… (read more)

When I click a link I always want it to open in a new tab. How do I do this without doing a right-click and selecting "Open in new tab"?

I want it to open in a new tab when I simply click the left mouse button.

Asked by Eric Quéré 4 months ago

Last reply by jonzn4SUSE 4 months ago

Strange, disruptive notices that arise

I have been receiving several similar emails that disrupt my email use. How do I remove from my computer? Here's an example: An error occurred during a connection to 6yv5… (read more)

I have been receiving several similar emails that disrupt my email use. How do I remove from my computer? Here's an example: An error occurred during a connection to 6yv5qzb7f8.boats. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

Asked by sheilakogan 4 months ago

Last reply by jeff-g 4 months ago

Unable to Use Microphone in Google Meet Despite Permissions – Works Fine in Chrome

Hello, I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is speci… (read more)

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.

Asked by shreekarab5 4 months ago

Last reply by mozilla757 1 month ago

Firefox refusing to open after pc being on for a while

After my pc has been on for a while, seemingly random duration, Im not able to open firefox anymore. For example if clicking on a link in discord, or if I close the brows… (read more)

After my pc has been on for a while, seemingly random duration, Im not able to open firefox anymore. For example if clicking on a link in discord, or if I close the browser and want to open it again. I've tried refreshing and reinstalling but that didn't help.

Asked by Alex.ahl 3 months ago

Last reply by Bradforth 3 months ago

Tab automatically opens and then closes within 1 second. REASON & FIX?

With FF 140.0 on both WIn10 and WIn11, new tabs opened automatically then closed after less than a second. Initially I thought this was due to malware, but on inspecting … (read more)

With FF 140.0 on both WIn10 and WIn11, new tabs opened automatically then closed after less than a second. Initially I thought this was due to malware, but on inspecting the History, I found the source of this annoying behavior:

// SidebarUtil.tab.js

// This is just a placeholder file to be loaded in a temporary tab to check if a sidebar is open and how wide it is.

Is there a way to STOP this sidebar checking with its tab opening/closing without disabling Java entirely ? Is this annoying behavior really necessary in FF ?

Asked by MicahStone 2 months ago

Last reply by Paul 1 month ago

Firefox updated on its own and all my data...bookmarks...etc are GONE! WTF????.

I quit Firefox and when I restarted it it said it was a new version! It said something about restoring but I assumed it was just restoring my prior pages! DAMN! I can't … (read more)

I quit Firefox and when I restarted it it said it was a new version! It said something about restoring but I assumed it was just restoring my prior pages! DAMN! I can't even find a place to import bookmarks!

I am so angry I could chew nails!

iMac 2013 Catalina 10.16.7

Asked by Michael Arnold 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

crashhelper.exe gets run and its making firefox slack

I have Firefox running on 3 machines, only one of them is synced to my Firefox account, so that means that I am not running the same addons on all of them. I have Firefox… (read more)

I have Firefox running on 3 machines, only one of them is synced to my Firefox account, so that means that I am not running the same addons on all of them. I have Firefox running on Windows 10 and the two other are running on Windows 11. From time to time, I notice that Firefox is running slow and its unable to open normal websites like facebook, instagram, youtube, or any other website that I normally browse, and when I check the Task Manager I can notice one unusual exe running named "crashhelper.exe" which is located in the Firefox installation directory and its signed by Mozilla. Once I kill this task Firefox continues working as nothing happened. This is happening since the last update which was few weeks ago (if I remember correctly). What is this app doing and why it is making Firefox stop opening websites?

Asked by svarcko 3 months ago

Last reply by TyDraniu 3 months ago

NO PDF PREVIEW

Hi Firefox Team, Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots Please assist. R… (read more)

Hi Firefox Team,

Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots

Please assist.

Regards, Novie

Asked by Novie Yahya 4 months ago

Last reply by jonzn4SUSE 3 months ago

Honey add on---STOP IT

need to stop 'HONEY' app.!!!...no changes result to do so when ASKED MULTIPLE TIMES-followed suggestions you provided...will need to stop using of FIREFOX ( used for Year… (read more)

need to stop 'HONEY' app.!!!...no changes result to do so when ASKED MULTIPLE TIMES-followed suggestions you provided...will need to stop using of FIREFOX ( used for Years+++) if not successful...

Asked by update2017 3 months ago

Last reply by Chopper Whitewolf 3 months ago

Slow page loading on Firefox, computer specs below

Chrome user returning to Firefox here; I'm experiencing an issue where most pages would take at least 4 to 6 seconds to load, especially for heavy media sites like YouTub… (read more)

Chrome user returning to Firefox here; I'm experiencing an issue where most pages would take at least 4 to 6 seconds to load, especially for heavy media sites like YouTube which could take 6 seconds for it to be barely usable, and 10 or 13 seconds for it to finish loading. My internet speed is 1gb at most and 800 Mbps at the least.

It loads sites like Reddit pretty fast, like 3-5 seconds interestingly. It's largely YouTube and other sites where the pages load infuriatingly slowly, and Chrome Mask did not helped with this.

Here are the things I did: Refreshed Firefox, started in Troubleshoot mode, installed Chrome Mask for YouTube (Did not work), disabled DNS, closed all foreground apps except Firefox, used a different profile and enabled/disabled hardware acceleration.

Specs: CPU: i5-3570k GPU: GTX 1070 Ti RAM: 16gb DDR3 OS: Windows 10 Hard Drive type: SSD

Final notes, it says I use Microsoft Defender Antivirus but I am actually using Malwarebytes. I also use uBlock Origin which is the entire reason why I permanently switched from Chrome to Firefox.

Asked by jeremy798814 4 months ago

Last reply by jonzn4SUSE 4 months ago

Old Firefox data folder

Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delet… (read more)

Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delete, uninstalling FF but am still stuck with it and my network settings are wrecked so I can't re-establish connection to the internet on that machine. Anyone with any suggestions as to how I get rid of the 'Old Firtefox data' folder ? Many thanks...

Asked by stevenpotts 4 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

I have lost all my saved sites and passwords even from Sync

I was able to use it this morning from my macbook. But the afternoon I was on sites where my passwords usually fill but now everything is empty, everything had been delet… (read more)

I was able to use it this morning from my macbook. But the afternoon I was on sites where my passwords usually fill but now everything is empty, everything had been deleted. I tried to log out and back in to mozilla and sync, but everything is gone. Over 100 sites and passwords. How this happened ? Where can i ask for help since Mozilla doesn't offer any.

Asked by JoCika_ 3 months ago

Last reply by jmcdb 1 week ago

Automatic translation pop up window

Every time I open a new site or webpage, the automatic translation window pops up. I don't need translations and I have to choose "don't translate this page" again and ag… (read more)

Every time I open a new site or webpage, the automatic translation window pops up. I don't need translations and I have to choose "don't translate this page" again and again. I've searched everywhere on Firefox and I can't find a way to stop this. It is extremely intrusive and annoying. I don't understand why Firefox should decide for me what I want and what I don't want. Has anybody solved this problem.

Asked by ninadaon3 3 months ago

Last reply by TyDraniu 3 months ago

I can close Master pw winndows & expose my data

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop P… (read more)

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop PC. WIN 11 64-bit. Please help.

Asked by sandra3048 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Automatic crash

Every time I make Firefox full-screen, it immediately crashes and shuts down. I have restarted the computer, uninstalled and reinstalled Firefox, but it still doesn't wor… (read more)

Every time I make Firefox full-screen, it immediately crashes and shuts down. I have restarted the computer, uninstalled and reinstalled Firefox, but it still doesn't work.

Asked by 2475575371 3 months ago

Last reply by Paul 3 months ago

Disable two-factor (aka two-step) authentication

To sign into my Amazon account, I'd like to enter only my email address and my password. But I have to enter my email address and my passkey. A verification code is the… (read more)

To sign into my Amazon account, I'd like to enter only my email address and my password.

But I have to enter my email address and my passkey. A verification code is then sent to my email address. I then need to enter that verification code to complete signing into Amazon.

On the Amazon's Sign in page (where I enter my passkey), it says "This request comes from the app 'firefox.exe' by "Mozilla Corporation".

How do I disable the two-factor (aka two-step) authentication for Amazon in Firefox?

Asked by gcotterl 4 months ago

Last reply by jonzn4SUSE 4 months ago