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Hmm. We’re having trouble finding that site.

Keep getting this on a number of websites. Most of them I have used for years. Can't give the websites as there are too many but some are pitchsidemanager.com, hattrick.o… (read more)

Keep getting this on a number of websites. Most of them I have used for years. Can't give the websites as there are too many but some are pitchsidemanager.com, hattrick.org, skysports.com and sportinglife.com . Just four of at least 14 give the Hmm. We’re having trouble finding that site message. I use No Proxy and have my anti-virus turned off when I get the message. I have tried various other proxy settings but the same thing happens. The thing is that I have to keep refreshing the page until it does actually connect and that can take a good few minutes. Sometimes I have to restart the browser. Why is this happening since the last few updates?

Asked by pete_scott2 5 months ago

Last reply by zeroknight 4 months ago

All my extensions on the toolbar are grayed out except for Ublock

Good morning. My Firefox version is 117.0 and I am running Windows 11 Home. Currently except for Ublock all my other addon icons are grayed out on my toolbar. My webad… (read more)

Good morning. My Firefox version is 117.0 and I am running Windows 11 Home. Currently except for Ublock all my other addon icons are grayed out on my toolbar. My webadvisor, Capital One, just gray. This is a new behavior and I'm not sure what happened. I am also curious why just Ublock is colored in. Thanks in advance for any help you can give.

Asked by Figureguy 5 months ago

Last reply by zeroknight 4 months ago

CSS theme keeps resetting on Firefox 117

There was no such problem before, after the 117 update, the CSS theme I use is constantly reset and the browser returns to its default theme. The screen goes black for a … (read more)

There was no such problem before, after the 117 update, the CSS theme I use is constantly reset and the browser returns to its default theme. The screen goes black for a moment and then the theme resets or the browser crashes. Is there anyone who has experienced the same problem? Any possible solutions?

Using this theme: https://github.com/Neikon/Fox11

I'll add 2 pictures of what my browser looks like when normal and crashed.

Asked by PabloBr 5 months ago

Last reply by zeroknight 5 months ago

Browser crashing since latest update

My Firefox browser automatically updated a few days ago. Since the update, the browser now crashes repeatedly during basic browsing, making Firefox essentially unusable.… (read more)

My Firefox browser automatically updated a few days ago. Since the update, the browser now crashes repeatedly during basic browsing, making Firefox essentially unusable. For instance, retrieving Yahoo mail, reading articles, accessing login pages -- the page will enter some type of refresh/reload cycle and crash the browser.

I opened the browser in troubleshoot mode and the problem did not occur. Following the Mozilla instructions, I disabled extensions and reopened the browser normally, and the crashes continued. I have not taken any additional actions.

This problem began immediately after the latest browser update on 9/13.

Asked by pjgooch 5 months ago

Last reply by zeroknight 5 months ago

restore session failure

Today when I closed Firefox and reopened it the option to restore previous session was not shown, as a result I have lost half my pinned tabs (I managed to redo the rest … (read more)

Today when I closed Firefox and reopened it the option to restore previous session was not shown, as a result I have lost half my pinned tabs (I managed to redo the rest from bookmarks) which were vital. I tried going into history but the option was greyed out.

This happened yesterday too but after redoing half my tabs I went to open gmail and it restored all my tabs, I tried the sane today but it failed so am stuck with half my tabs.

Please do not suggest I use synch as I only use one device.

Asked by a.frayed.knot.mate 5 months ago

Last reply by cor-el 5 months ago

DNS over HTTPS MaxProtection slows down authenticating Firefox account for 30+seconds

Under about:preferences#privacy choosing "Max Protection", choosing Max Protection, be it NextDNS or Cloudflare means my synced profile takes 30+ seconds to load/authenti… (read more)

Under about:preferences#privacy choosing "Max Protection", choosing Max Protection, be it NextDNS or Cloudflare means my synced profile takes 30+ seconds to load/authenticate.

Windows 10 22H2 Pro on a domain.

On MacOS, near-zero delay.

Both go through same router.

This seems...wrong.

Asked by Alex 5 months ago

Last reply by zeroknight 5 months ago

Latest version 117.0.1 (64-bit) https://webmail1.earthlink.net/login won't populate email address

Since the latest version of firefox installed when I go to this site for my mail Firefox won't auto fill the email address. It won't display any of the users When you ta… (read more)

Since the latest version of firefox installed when I go to this site for my mail Firefox won't auto fill the email address. It won't display any of the users When you tab to the password field, the list appears but only populates the password field.

Asked by Tim Scholl 5 months ago

Last reply by zeroknight 4 months ago

pages dont fully load-now crashes

hello tried to fix this by using trouble shoot mode and then refreshed now can't load anything and crashes what do i do? some web pages not fully loading without refres… (read more)

hello

tried to fix this by using trouble shoot mode and then refreshed now can't load anything and crashes what do i do?

some web pages not fully loading without refreshing or go back 1 page and forward again Firefox 117.0.1 [20230912013654] installed 9/12/23 also running adguard adblocker 4.1.57 disabled it to test did not solve

not sure if related but hiccups on pages that auto refresh (happened over weekend) just manually refreshed

thank u m

Asked by Michelese 5 months ago

Last reply by cor-el 5 months ago

Getting ads FROM Mozilla Firefox

I just got a new laptop and downloaded Firefox for it. But I am getting pop up ads which say they're coming FROM Mozilla Firefox. I have to click them away, as small pop … (read more)

I just got a new laptop and downloaded Firefox for it. But I am getting pop up ads which say they're coming FROM Mozilla Firefox. I have to click them away, as small pop ups in the bottom right corner of the screen. They're typical of any spam. But some also create their own tabs!

Asked by skymind1440 5 months ago

Last reply by TyDraniu 5 months ago

Firefox does not allow the display of the Windows Taskbar

When Firefox is launched to maximized, the Windows Taskbar does not display when the Taskbar is set to Hide. Firefox takes over the entire screen. When I use two monitors… (read more)

When Firefox is launched to maximized, the Windows Taskbar does not display when the Taskbar is set to Hide. Firefox takes over the entire screen. When I use two monitors and Firefox is on the second monitor it the toolbar is visible.

How can I stop this from occurring?

Asked by johnbeuke 5 months ago

Last reply by zeroknight 4 months ago

Login not working in Normal Mode, does work in Incognito or Troubleshoot Mode

Dear Firefox Support, as an Manager Service Provider I use Firefox on a daily basis to access our management platforms. Just recently one of our providers launched an ne… (read more)

Dear Firefox Support,

as an Manager Service Provider I use Firefox on a daily basis to access our management platforms. Just recently one of our providers launched an new platform to submit supporttickets, get information and sorts.

The issue I am facing is the following:

  • start Firefox in Normal Mode
  • login URL is https://me.n-able.com/s/sso-login
  • upon entering my credentials and 2FA (which are 100% correct) I am presented with an error from SalesForce stating 'We can’t log you in because of an authentication error.'

When I start Firefox in either Incognito Mode or Troubleshoot Mode and following exactly the same process there is no issue all.

Of course I checked add-ons and extensions:

  • between Normal and Incognito there is no difference
  • between Normal and Troubleshoot I so no differences also

Please advise

Best regards Bart Haarman HaarmanB ICT The Netherlands +31 592 580170

Asked by gsmbart 5 months ago

Last reply by cor-el 5 months ago

Remove Blue Line Above Tabs v117.0 MAC

i want to remove this blue line on top of the current tab with css im on v117.0, and using a mac i removed it with help with css years ago, but whatever it was no long… (read more)

i want to remove this blue line on top of the current tab with css

im on v117.0, and using a mac

i removed it with help with css years ago, but whatever it was no longer works. and ive been patiently waiting noone on any other site can help

or it maybe possibly some animation that could be removed in about:config

Asked by tunescool 5 months ago

Last reply by cor-el 5 months ago

Firefoox not showing PHP Errors

Hi, I am a long time Firefox users and promoter. Due to laptop theft I had to move to a new laptop WIN 11 and Firefox is v 117.0 When developing php pages the errors wo… (read more)

Hi,

I am a long time Firefox users and promoter. Due to laptop theft I had to move to a new laptop WIN 11 and Firefox is v 117.0

When developing php pages the errors won't display. The same pages display the errors in Chrome (I know that's a bad word :)).

Is there a setting that I am missing in Firefox to display errors as it did on my old laptop??

Thanks,

John

Asked by john801 5 months ago

Last reply by Paul 5 months ago

Secure connection failed firefox sync effects all browsers all sites

I had a hard drive fail and needed to do an entire new install. One of the very first things I do is install firefox and sync so I have all my sites tabs and passwords. … (read more)

I had a hard drive fail and needed to do an entire new install. One of the very first things I do is install firefox and sync so I have all my sites tabs and passwords.

I did this and got the Secure connection failed errors instantly thereafter. no reboot nothing fixed it. Bing chrome opera all fail to work. refusing all secure connections. It will load microsoft but I cannot log in. It will load 1000 other sites as long as they are not the SSL pages. No other browser will load either.

This is instantly after signing in to sync.

I was left with no choice but to assume something got corrupted and wipe and redo windows AGAIN on this new drive.

This time I downloaded everything with bing and edge. Then when I was done after two days. I downloaded FF and tested it.

Worked great.

Signed into sync and BAM, all browsers and all websites refuse connections.

I have signed out of sync. I have deleted firefox. I have cleared SSL and DNS and every other setting I can think of or that chat gpt suggested. from cmd line. hard.

No remaining browsers will load. New firefox with no profile and no sync will load.

Whatever sync DID remains totally systemic and persistent and ONLY a total wipe of the drive fixed it last time.

Why will FF simply DO something like this and WTF did it do?

Asked by CB Air 5 months ago

Last reply by Paul 5 months ago

Opening links

Default browser is Firefox. When it is not already open and I click a link in email or Messages it open Google.com. It used to go directly to email link address. I am usi… (read more)

Default browser is Firefox. When it is not already open and I click a link in email or Messages it open Google.com. It used to go directly to email link address. I am using Macbook Pro. I just downloaded Firefox 117.0 Was there a change in setup or Firefox 117.0?

Asked by rebeccapenneys 5 months ago

Last reply by cor-el 5 months ago

pin to taskbar Firefox symbol

Currently my computer is defaulting to Yahoo or Google. Two symbols come up for Firefox on my desktop and both seem to open all the time. Please help me to get a secure… (read more)

Currently my computer is defaulting to Yahoo or Google. Two symbols come up for Firefox on my desktop and both seem to open all the time. Please help me to get a secure connection with Firefox as I feel my Yahoo account has been hacked. Thank you.

Asked by Roberta Beute 5 months ago

Last reply by Dropa 5 months ago

Runaway process "plugin-container.app" is usurping system resources again

My M-1 MacBook Pro has been running warm since I installed Firefox 117.0 (64-bit). EtreCheck Pro reports that "plug-in container.app" is a runaway process. When I show … (read more)

My M-1 MacBook Pro has been running warm since I installed Firefox 117.0 (64-bit).

EtreCheck Pro reports that "plug-in container.app" is a runaway process.

When I show package contents for Firefox, I can see "plug-in container.app" in the MacOS folder.

Will there be an update soon to correct this problem? Firefox is my primary browser. I work in the SaaS industry and have to run a browser 24/7.

ETA: This is the second version of Firefox with which I have had this problem recently. I posted on 08-27-2023 about the same problem with v116.0.3. At that time, I was able to downgrade to 116.0.2, which solved my problem. However, because of "downgrade protection," I no longer can roll back to 116.0.2.

Asked by nbcarroll 5 months ago

Last reply by TyDraniu 5 months ago

browser error

i need to know how to fix this The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (minecraft) isn’t asso… (read more)

i need to know how to fix this The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (minecraft) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address.


so i can get this https://www.minecraft.net/en-us/marketplace/pdp?id=9a2fb0af-8f64-434a-8a37-3ba1a3664ed2#

Asked by slaestacy 5 months ago

Last reply by Paul 5 months ago