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Not able to scroll down for Internal Menu on website

For one site I go to there is an internal menu where I should be able to scroll down. In Firefox, there is no option on the right side for me to scroll down...but in Chr… (read more)

For one site I go to there is an internal menu where I should be able to scroll down. In Firefox, there is no option on the right side for me to scroll down...but in Chrome I have no problem. The owner of the website said it should work in Firefox but it's not. I have attached images from the 2 browsers. I have attached 2 screenshots. For Chrome you can see to the right of the numbers under the Acct # column that I can scroll down. But in Firefox I don't have that option to scroll down to see entries at the bottom of the list.

Help! How can I fix this so I can scroll down in Firefox for this sub-menu item?

Thanks, Steve

Asked by mbpros 1 week ago

Last reply by cor-el 6 days ago

How do I add the new bookmarks at top of the list in their folder?

When you add a new bookmark to a folder it's added at the end of the existing list. Is there a way to make Firefox add it at the top of the list, instead? I found an ol… (read more)

When you add a new bookmark to a folder it's added at the end of the existing list.

Is there a way to make Firefox add it at the top of the list, instead?

I found an old answer, but, sadly, the extension granting my wish is no longer.

Also, I already know about sorting, but it's not what I need, because I'm doing a lot of manual bookmarks reordering and sorting will nullify it.

Thank you :)

Asked by G 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox Unable to Update Automatically

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (read more)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 3 weeks ago

Last reply by NoahSUMO 1 day ago

adblocker

I frequently attempt to open news articles or other pages requiring form fill-in but instead get a page that advises me to disable an adblocker. I have no idea what Firef… (read more)

I frequently attempt to open news articles or other pages requiring form fill-in but instead get a page that advises me to disable an adblocker. I have no idea what Firefox (yes, up-to-date) uses or how I could set it to allow pop-ups for a particular site. Help!

Asked by dennis_crowe 4 days ago

Last reply by zeroknight 3 days ago

Google Maps 3D stopped working

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months. Windows 10 … (read more)

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months.

Windows 10 Pro version 22H2 Firefox version 124.0 (64-bit) Hardware Acceleration is turned ON webgl.enable-renderer-query=TRUE webgl.enable-webgl2=TRUE webGL.disable=FALSE WebGL 2 Driver Renderer=Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11-10.18.10.5059)

Google Maps shows the Global View as greyed out so I'm unable to use 3D. Did a test on https://get.webgl.org/. I see the spinning cube.

Any suggestions?

Asked by lisach 4 weeks ago

Last reply by zeroknight 4 weeks ago

rar file allways being opened with winrar

every time whe I download a rar file it is opened with winrar even the setting for the rar file extension is set to save and not open the file. Also some about:config set… (read more)

every time whe I download a rar file it is opened with winrar even the setting for the rar file extension is set to save and not open the file. Also some about:config settings I learned from some forums on the web do not help. I think this missbehaviour took place in the past after updating FF but I cannot remember which update it was. How can I configure FF to not open downloaded rar files with winrar (I want FF only to save the file)?

Asked by w.seifert 3 weeks ago

Last reply by cor-el 3 weeks ago

What programs or extensions are known to change "browser.startup.couldRestoreSession.count" to "2"?

Almost every week I get Firefox "browser.startup.couldRestoreSession.count" set to "2" (Firefox keeps restoring tabs and windows an indefinite number of times after a cra… (read more)

Almost every week I get Firefox "browser.startup.couldRestoreSession.count" set to "2" (Firefox keeps restoring tabs and windows an indefinite number of times after a crash in this case). I reset it to default, and then the situation repeats.

It has been so for at least a year.

Please let me know if there is a program or Firefox extension responsible for this annoying behavior.

Thank you!

Asked by DVS75 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

EXCEPTION_ACCESS_VIOLATION_READ

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why… (read more)

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why my firefox keeps crashing. I have link to the page so I am not sure what info is needed to help me. I can give screenshots or link info. I'm not sure if it's safe to post everything on report or what is necessary.

Asked by Shelly Bell 6 days ago

Last reply by zeroknight 3 days ago

Firefox too big to catch the top bar after using bigger screen

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to mo… (read more)

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to move it to resize the firefox window. Using Fn and F11 to go into maximize mode doesnt help me at all cuz I end up in full screen on the FHD screen but cant grab and drag the window to resize it again - and please NO comments about using FN and F11 again. This is an issue thats been since years - cant figure out why ppl who are tryin to help think others dont know the difference between maximization and the window being bigger than the laptop screen and being lost. So FIREFOX key-shortcut for window size reset URGENT PLEASEEEE - Im having this issue couple times a week. To fix it I gotta go again to the bigger screen reduce the size of the window and then disconnect - which is soooo horrible.

Asked by maple22 1 week ago

Last reply by cor-el 1 week ago

can not play live streams at 1080p60

Only in Firefox freeze the live streams in YouTube , Twitch , etc if I set 1080p60 , however if a select 720p60 then the live stream play smoothly . ple… (read more)

Only in Firefox freeze the live streams in YouTube , Twitch , etc if I set 1080p60 , however if a select 720p60 then the live stream play smoothly .

please someone can help me ?

I already try to change somethings in about:config , but nothing change. same issue .

Asked by Ed C:\ 1 month ago

Last reply by zeroknight 1 month ago

Loosing Open Tabs

Why am I losing my open tabs. I have it set to open where left off. This has happened about 3 times recently. It is a huge inconvenience as I have multiple windows w… (read more)

Why am I losing my open tabs. I have it set to open where left off.

This has happened about 3 times recently. It is a huge inconvenience as I have multiple windows with a lot of tabs open in each. It is too active and difficult to save them all as bookmarks. I thought if you were signed into your account, that would automatically remember what your open tabs were.

I think it has something to do with clearing history. A couple times that function seemed to stall. Like this time. This doesn't happen all the time though. I can clear data & history, have all my tabs sitting there, and they are restored when I go back in, as usual.

I am going to have to change browsers if this continues because I need all my working tabs, many which I will not even remember, to get back to manually.

I just turned sync on (was reluctant to do that as I don't know all the specifics how it works). My mobile phone open tabs did not wipe out as I feared probably because looks like I'm not signed in there. Might have lost everything there also. But does having sync turned on keep things stored in your account so it can't get wiped out?

Asked by m267 2 weeks ago

Last reply by zeroknight 1 week ago

After Cookies etc. deleted, WashingtonPost.com does not ask for permission for cookies, but does in Opera.

Could you kindly advise? WashingtonPost.com does NOT ask to accept cookies even after I deleted all cookies, website data and cache (but in Opera it does ask for cookies)… (read more)

Could you kindly advise? WashingtonPost.com does NOT ask to accept cookies even after I deleted all cookies, website data and cache (but in Opera it does ask for cookies), after Firefox automatically deleting cookies and website data after closing Firefox, and after cleaning cookies, website data and cache with Ccleaner — WHY? Which mechanism of Firefox is exploited by WashingtonPost.com? And what should I do? Thank you!

Asked by peter.sebregondi 3 weeks ago

Last reply by TyDraniu 3 weeks ago

Firefox on Linux- Forward mouse button works, but back button does not

I'm running firefox 124.0.2 on Linux Mint and am having the most bizarre issue. I've got a logitech M560 mouse, and when I press the mouse button for Forward it functions… (read more)

I'm running firefox 124.0.2 on Linux Mint and am having the most bizarre issue. I've got a logitech M560 mouse, and when I press the mouse button for Forward it functions normally. However when I press the mouse button for Back, Firefox ignores it.

I've already confirmed that the OS is registering the button click as 'Back' using Input-Remapper, and the extra mouse buttons are enabled in the Firefox configuration. I've also used the mouse on another PC with no issues so this one is kind of boggling the mind.

Asked by tom_mcdermott 1 week ago

Last reply by jonzn4SUSE 1 week ago

Tabs not completely shifted over to the left.

Hello Good People, I installed Firefox a few days ago and it was looking good. I don't like that icon in the top-left hand so I right clicked it and removed it. All was … (read more)

Hello Good People,

I installed Firefox a few days ago and it was looking good. I don't like that icon in the top-left hand so I right clicked it and removed it. All was good. However, today there is a blank black space in the corner as if the icon was back (but without an actual icon). It's only a small thing but it bugs me. I want the tabs to be shifted all the way over to the left like they have been up to today. It's triggering my OCD. Anyway, any advice appreciated.

Best Wishes

Matt Hammond

Asked by m.p.hammond 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

YouTube not displaying

For about a week now YouTube doesn't display correctly. No content shows. I can open private browsing and works fine. Also works fine on other browsers just not Firefox. … (read more)

For about a week now YouTube doesn't display correctly. No content shows. I can open private browsing and works fine. Also works fine on other browsers just not Firefox.

I'm on an iMac running Firefox version 124.0.2 and I've tried disabling all add-ons but nothing has changed to the browser so shouldn't cause any issues.

Any help?

Asked by wayneyg24 1 week ago

Last reply by zeroknight 1 week ago