Showing questions tagged:

As of today, Firefox gets an "Access Denied" when accessing goddady.com. Chrome works.

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server. Reference #18.acf7d517.1771548295.4f66cee0 https://errors.edgesuite.net/18.acf… (read more)

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server.

Reference #18.acf7d517.1771548295.4f66cee0

https://errors.edgesuite.net/18.acf7d517.1771548295.4f66cee0 is what I get when going to https:\goddady.com as of today. Running on Windows7 (no, I won't upgrade). Tried a variety of changes. But Chrome works fine. Any suggestions?

Open 22 515

Access Denied on Website - https://www.kohls.com

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://… (read more)

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.cc1c2117.1772495056.333a13f3

https://errors.edgesuite.net/18.cc1c2117.1772495056.333a13f3

Note that the site listed in the error message does not contain the S in https. I manually typed the address with the S and received the same message. I found your correspondence with aprilbrown77 on 8/15/23 and tried all the solutions suggested with no success. I believe Kohls change something on their website 3 weeks ago. My operating system is Windows 7 - 32bit and my Firefox version is 115.33.0esr. I have contacted others using Windows 7 and they all have the same problem. Please update Firefox to resolve the Kohls website issue for the millions of us using Windows 7. Thanks.

Open 16 1 262

Issues navigating nbcnews.com web site

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. Howev… (read more)

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. However when I now double-clcik to open a specific article, that article page opens for about one second and is then immediately replaced with a page that says "Something Went Wrong. Access to NBC News is temporarily unavailable. The problem will be resolved as soon as possible." This happens on whatever article I select. It also happens on 2 separate computers.

I e-mailed support at NBC News. Their response was "we cannot duplicate this behavior." They suggested I try another browser. I do not use anything other than Firefox, but I found an old installed copy of Internet Explorer from... 2015. IE opened the NBC News main page and all of the sub-pages just fine.

My Firefox just updated to version 115.30.0esr X64 within the past several days. I am not certain if the NBC News issue happened as a result of that update or not. Has anyone else experienced similar difficulties with this web site or as a result of this latest update?

Open 10 207

Google AI Studio is not displayed correctly (Firefox 115.30.0esr 64-bit, Windows 7x64)

Dear colleagues, please tell me what could be the reason why the Google AI Studio is not displaying correctly. The buttons are invisible, the fonts are stretched, and it'… (read more)

Dear colleagues, please tell me what could be the reason why the Google AI Studio is not displaying correctly. The buttons are invisible, the fonts are stretched, and it's generally impossible to work (see the attached screenshot). Please refrain from giving advice like "update Windows to a newer version," as this is an old computer (its motherboard was manufactured in 2007), but it still opens most websites fine. I don't currently have access to a newer computer with Windows 10.

Open 8 181

ebay search results' thumbnails are small (about 1/4 regular size) ff115.33esr

-ebay search results' thumbnails are small (about 1/4 regular size) -i cleared cache in settings and ff-profile-cache folder, flushed dns, used private mode, and used di… (read more)

-ebay search results' thumbnails are small (about 1/4 regular size) -i cleared cache in settings and ff-profile-cache folder, flushed dns, used private mode, and used different ms accounts. no success, -issue happened in earlier ff version , upgrading to latest 115.33esr did not fix it. --issue not in chrome

Open 6 117

Firefox support ended for Win7 2026

I've been a long time supporter of Firefox and it's taken me a few years get all the bugs out of Win 7 so I'm not going to repeat that on Win X. My Win7_64 water cooled p… (read more)

I've been a long time supporter of Firefox and it's taken me a few years get all the bugs out of Win 7 so I'm not going to repeat that on Win X. My Win7_64 water cooled platform is overclocked, stable, and just as fast as most affordable new chipsets from Intel. I have third party security apps and firewall. I'm not downgrading to Windows X whatever later version that is and I'm considering other browser options, if anybody has ideas?

Although I'm on the ESR channel, I've been using User Agent Switcher for a while, which seems to work well on most sites. I also notice DuckDuckgo browser claims to support Win 7. I will miss Firefox, but switching to a Win7 supported browser would be my first option, then Linux if I have to dump Windows 7 for something else.

Developers will moan and say switch to Win X with the favorite phrase 'Upgrade' when my experience has been the opposite, but what do others feel who are using older versions of Windows?

Open 6 290

What's up with not able to access some pages lately?

Lately when following links from google searches to some sites I get a "can't find" or "access not allowed". These sites tend to be hardware stores - specifically Home D… (read more)

Lately when following links from google searches to some sites I get a "can't find" or "access not allowed". These sites tend to be hardware stores - specifically Home Depot or Lowes and some times Walmart. It is NOT my OS!! Because I copy the URL and paste it into Chrome and it works just fine.

Obviously switching to Chrome would solve this issue - but I've used Firefox for years and prefer to stick with it.

What's changing out there that is causing these incompatibilities?

Open 5 99

SSL_ERROR_RX_RECORD_TOO_LONG

For the past few days almost every site I try to visit gets the error: Secure Connection Failed An error occurred during a connection to.... SSL received a record that e… (read more)

For the past few days almost every site I try to visit gets the error:

Secure Connection Failed An error occurred during a connection to.... SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

this has happened on and off in the past for one or two sites but usually fixes itself within a day or less but this time it's been days. I tried everything I've seen online: -Try without add ons, - I am using 'system settings' proxy, -Followed an 8-yr-old suggestion of switching security.tls.version.max from 4 to 3 -My AV doesn't have HTTPS scanning that I can disable -It doesn't allow me to toggle the 'enhanced tracking is on' in the address bar -I've tried adding a site as an exception to DNS over HTTPS and turning Enable DNS over HTTPS off

Nothing has helped. These are all sites I've used in the past. I am using Nightly v150 at the moment but obviously same situation with FF or R3dfox.

If anyone can suggest how to bypass this so I don't have to use Edge/Chrome/Supermium (which all display these sites without issue) I'd appreciate it so much!

(*I'm looking for help with THIS issue on a W7 laptop, not about whether I should upgrade the OS.)

Thanks.

Open 5

certain sites ( like FedEx tracking ) say that I can't visit because my browser needs an update. but I checked and Mozilla says that I AM up to date . last update April 28

certain sites ( like FedEx tracking ) say that I can't visit because my browser needs an update. but I checked and Mozilla says that I AM up to date . last update Ap… (read more)

certain sites ( like FedEx tracking ) say that I can't visit because my browser needs an update. but I checked and Mozilla says that I AM up to date . last update April 28 What can I do to fix this?

Open 5 27

Why does my Windows 7 computer lose ability to access secure websites?

Why does my older computer running Windows 7 keep losing the ability to access "https:// sites"? To resolve, I have to reset the network adapter (sometimes successful) or… (read more)

Why does my older computer running Windows 7 keep losing the ability to access "https:// sites"?

To resolve, I have to reset the network adapter (sometimes successful) or restart the computer to access these sites.

Open 3 9