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How can I delete places.sqlite? Privacy concern.

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiou… (read more)

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiously collects such personal info. Why record every site I visit, date-timestamps, frequency, etc.?

moz_historyvisits_dateindex ON moz_historyvisits (visit_date) moz_places_lastvisitdateindex

As test, I changed the name to places-sqlite.old to see if FF will create a new one It didn't make a new table; re-created the old one.

I need to update FF because of the expired certificates, but would like to clear these out first. Similarly, can I get rid of the icon database? My bookmarks are backed up as JSON and HTML files. I just wished they didn't contain extraneous info

Asked by plew29881 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Passwords are no longer syncing between devices in Mozilla sync account.

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords fo… (read more)

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.

Asked by snowwcat 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Barclays Bank sign in fails

I use Edge relucantly and Firefox by default. i am struggleing to use firefox to access barclays bank which is telling me to update my browser because some checks/facili… (read more)

I use Edge relucantly and Firefox by default. i am struggleing to use firefox to access barclays bank which is telling me to update my browser because some checks/facilities are not enabled in my version (sorry not exact phrasing). Firefox tells me it is up to date. Win 11 64bit stable update from Win 10

Thanks Mike C

Asked by mike30 1 month ago

Last reply by Denys 1 month ago

Firefox 135.0 conflict with Outlook

Why does Firefox 135.0l not allow sending emails via Outlook? Repeating redirects detected. clientIPAddress 68.13.174.72 X-ClientId: 76D35CD4C3AA4891AB2A5745F0ED325B X… (read more)

Why does Firefox 135.0l not allow sending emails via Outlook?

Repeating redirects detected.


clientIPAddress 68.13.174.72 X-ClientId: 76D35CD4C3AA4891AB2A5745F0ED325B X-Redir-Error AsMgcsYBzMnOKJZI3Qg|AsMgcsYBKQUkJ5ZI3Qg|AsMgcsYBjLWOJZZI3Qg|AsMgcsYBpo7hI5ZI3Qg|AsMgcsYBBlnEIZZI3Qg|AsMgcsYBIsGkH5ZI3Qg|AsMgcsYB6IjFHZZI3Qg|AsMgcsYBaHQrHJZI3Qg|AsMgcsYBnoh5GpZI3Qg|AsMgcsYBCsEMGZZI3Qg|AsMgcsYB7_qAF5ZI3Qg X-FEServer CH3P220CA0008 Date:2/8/2025 11:13:12 PM

Asked by jkwood307 5 months ago

Last reply by LC 5 months ago

Cannot change my email address

I cannot change my email address to my new email address. When I try to follow the primary email change procedure, after entering my new address, I receive a message: "t… (read more)

I cannot change my email address to my new email address.

When I try to follow the primary email change procedure, after entering my new address, I receive a message: "that account already exists."

My new email address is: [edited] @gmail.com My old email address is [edited] @aol.com

I no longer have access to my old email address [edited] @aol.com which changed years ago.

I have never had any identity confusion with my current gmail address, [edited] @gmail.com

This situation may have happened from my previous attempts to update my primary email address. Could you send me a verification code to [edited] @gmail.com so that I can resolve this situation?

Thank you.

David Durand cell [edited phone# and email from public community support forum]

Asked by davedurand 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Account

Hallo Mozilla-Team, mir ist aufgefallen, dass im Passwortbereich meines Mozilla-Kontos ein Text erscheint, den ich selbst nicht eingetragen habe: „Beerdigung 25.6.2025“. … (read more)

Hallo Mozilla-Team, mir ist aufgefallen, dass im Passwortbereich meines Mozilla-Kontos ein Text erscheint, den ich selbst nicht eingetragen habe: „Beerdigung 25.6.2025“. Ich bin mir unsicher, wie dieser Eintrag dorthin gelangt ist und ob dies ein technischer Fehler oder ein Hinweis auf ein Sicherheitsproblem sein könnte. Ich bitte um eine Überprüfung und Rückmeldung, ob mein Konto betroffen ist oder ob weitere Schritte notwendig sind. Vielen Dank im Voraus und freundliche Grüße

Asked by B. Nauendorff 3 weeks ago

Last reply by Kiki 3 weeks ago

Question about picture in picture mode

I loved the picture-in-picture mode. However, when I closed the picture in picture mode, the video automatically stopped. Is there any ways where the video still plays ev… (read more)

I loved the picture-in-picture mode. However, when I closed the picture in picture mode, the video automatically stopped. Is there any ways where the video still plays even after I closed the picture in picture mode?

Asked by Lox 4 months ago

Last reply by markwarner22 4 months ago

Latest update always asking for PW

What the heck is going on? Update 136.0.1 I wants me to log in with the primary PW EVERY time I open it. Every time. I don't need that, and don't need the PW. Is t… (read more)

What the heck is going on? Update 136.0.1

I wants me to log in with the primary PW EVERY time I open it. Every time. I don't need that, and don't need the PW.

Is there a way to turn that off? It's a royal pain.

Asked by finepoint 4 months ago

Last reply by TyDraniu 4 months ago

Lost My Data Please Help

Hi I installed a new Windows but forgot my Firefox password. Please help me get my information back. I had multiple passwords and a long history in my account. I have bee… (read more)

Hi I installed a new Windows but forgot my Firefox password. Please help me get my information back. I had multiple passwords and a long history in my account. I have been using Firefox for years. I can authenticate however you want. Please I need my information.

Asked by Ali 3 months ago

Last reply by markwarner22 3 months ago

My laptop is a windows 11 and it looks like I got windows 10, I used a password I had from my old computer.

I think I have wrong version of FireFox on computer, because I signed in with old password I think I used on old windows 8 computer. I have a windows 11 laptop.bold text … (read more)

I think I have wrong version of FireFox on computer, because I signed in with old password I think I used on old windows 8 computer. I have a windows 11 laptop.bold text

Asked by priaulxdavid781 3 months ago

Last reply by James (On Leave) 3 months ago

changing primary email address

In attempts to continue reading New York Times, I have faced a problem of not being able to change the primary email which has changed to be [email hidden]@gmail.com (in… (read more)

In attempts to continue reading New York Times, I have faced a problem of not being able to change the primary email which has changed to be [email hidden]@gmail.com (instead of having the end as jyu.fi)

Asked by Heikki Lyytinen 2 months ago

Last reply by Mark 2 months ago

Firefox Duplicates

When opening Firefox, Duplicates open but are unseen. I may have 2 tabs open but my task manager tells me there are 14, sometimes 31. What can I do to stop or get rid of … (read more)

When opening Firefox, Duplicates open but are unseen. I may have 2 tabs open but my task manager tells me there are 14, sometimes 31. What can I do to stop or get rid of the duplicates pages. if I can't I will have to remove Firefox.

Asked by PrincessChris 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

I am new to silver sneakers. I’m told that I am now a member but there is nowhere to create a password. The app will not send me a reset password email

I’ve repeatedly tried to ask via email for a password reset since I don’t have a password Further more while the ai phone bot says I’m in the records when I try to estab… (read more)

I’ve repeatedly tried to ask via email for a password reset since I don’t have a password Further more while the ai phone bot says I’m in the records when I try to establish eligibility I am denied. Please help me get out of this endless loop Peter Jessen. [edited email]. 03/22/1955. ID [edited]

Asked by Pfjessen 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago