Firefox Community Forum

This is from User: Paul C. I have posted about this issue before. Last week!

This problem has returned after the clean installation of Firefox again and Firefox did more auto-updates. See attached files from the search bar "Information con(circle with the letter i inside) says I do not have a secure connection! I am not choosing to have an insecure connection. I rely on my ISP, Firefox, Windows Defender, and my VPN to make sure I have a connection that is safe!

Windows 10(64) Edition Windows 10 Pro Version 22H2 Installed on ‎12/‎21/‎2020 OS build 19045.5737 Experience Windows Feature Experience Pack 1000.19061.1000.0

Firefox 137.0.1 64-bit

Hello there!

I have an issue that even in settings page, here, in Firefox - i have around 50 fps. I have 240hz monitor and 4070 gpu and 14900hx cpu. In Chrome - i have noticeable 240 fps. What should i do to have same 240 here, in Firefox?

I try to connect to gpx.studio and I get the message

"WebGL 2 is required to display the map."

then "Hmm. While your browser seems to support WebGL2, it is disabled or unavailable"

However, when I connect to the same site with Chrome everything works and the map is displayed.

What can I do ? Is it a problem of graphic card blocked by Firefox ?

Ordi Packard Bell EasyNote LJ75, Intel core I3, Window 7, Firefox 115 carte graphique : Intel(R) Graphics Media Accelerator HD

Dear ,

Please help me when my file downloaded it seems extention is added to my file.

Ex: i downloaded a file name questionare.xlsx the output for the file is UTF-8questionare.xlsx

Please give me feedback and resolution for this issue. This just happend in April 17,2025.

Good afternoon. I now have all my firefox push site notifications set to come through on the desktop even if the browser is closed. However only when I open the browser do the notifications come across as banners and show in the action center on the desktop. How do I have them show without accessing Firefox? Thank you.

I get random crashes while streaming video (for example youtube). I am using a laptop with 2 GPUs (integrated AMD and dedicated Nvidia) and a secondary monitor. If the Firefox windows is on the laptop display I never get crashes but on the secondary display I get around 1-2/hour. Also, this only happens with hardware acceleration enabled in Firefox settings, if I deactivate it then the issue is gone. I think it runs on the AMD integrated graphics, based on what I see in task manager. I also have uBlock origin, haven't tried deactivating it yet. The crashses consist in a black screen from which I can only recorver by doing a hard reset.

Any suggestions on what to try?

When I open a website in Firefox, the page opens OK but there Wikipedia website also opens in the background. The icon appears on the top row to the left of the name of the website I opened. When I close Firefox, the Wikipedia site opens and I have to close that too. Every time. What is going on? How can I get rid of it? Thanks. Windows 11.

Is there a way to remove the thumbtacks and rounded edges off the shortcuts in the newest version?

I love Firefox otherwise, but the thumbtacks look terrible and are distracting. I use the shortcuts dozens of times daily to open my most frequent sites.

Please remove the thumbtacks and overly rounded edges in the new version.

Is there a way to hide the thumbtacks?

Bonjour, Voilà, depuis une mise à jour de Windows 11 la kb 5054979 et la kb 5055523 fêtent ensemble j'arrive à accéder à Firefox à l'aide de la souris mais dès que je tape au clavier Firefox plante. J'ai essayer la mise à jour des pilotes du clavier croyant à un problème de drivers mais il est à jour. J'ai désinstallé les mises à jour mais rien n'y fait J'aimerai savoir d’où peu provenir le problème ?. Firefox envoie bien des infos sur le plantage et essaye de remettre les onglets mais le problème reste le même. merci pour votre aide ? Je n'ai rien trouvé correspondant à mon problème dans les articles d'aide

This issue came up in early April 2025.

Programs other than Firefox (e.g. Edge, Media Player) behave normally: when playing sound, if nothing is plugged into the 3.5 mm jack, the sound comes from the desktop's external speakers; and when an audio device (speakers or headphones) is plugged into the 3.5 mm jack, the sound instead comes from that device.

Where as Firefox will play using the internal speakers as expected, but when a device is plugged into the 3.5 mm jack, no sound signal goes to that device.

It seems then that the hardware is okay, and the problem must lie within Firefox, or within a Windows setting that is very specific to Firefox.

The sudden onset earlier this month may point to either a Firefox update, or (less likely) a Windows update.

I have been using Firefox for 20 years, it always works perfectly until the 2 last update and these problems are driving me crazy!

Since the last 2 updates (137.0.1 (aarch64) on MacOS Sequoia 15.4), sometimes when I click on a tab, it just automatically moves all the way to the right...

How can I fix this?

Why without updating the browser I have a problem where the browser no longer shows the window with the suggested password

Why does your browser break without anyone's intervention, why does it stop showing the password insertion menu as before, and there is no way to fix it. Every time you screw up, I just have to reinstall the browser?

Basically title.

Every time I close the browser and re-open it, the favicons disappear. I use the favicons to navigate to websites on my bookmark toolbar, but they're missing from my regular bookmarks, too.

I found an old thread that appeared similar, and the solution was to take a working copy of the favicons.db file and re-import it if it breaks (while the browser application is closed). However, this did not work.

Any help would be greatly appreciated.

Please see enclosed screenshot, it happens when I set a video full screen. It doesn't happen all the time but randomly. The screenshot shows the video before it starts hence the black screen. Refreshing the page gets rid of it but I'd like to know what's causing it in the first place. Using latest Firefox 137.0.2, Windows 10.

Hello there! I have Firefox on both my (Windows) laptop and (IOS) mobile device. Several months ago (January or February, maybe?) I had to delete Firefox from my laptop and reinstall it to fix an issue. No big deal. However, whenever I check my synced tabs on my mobile device, it still shows the tabs from before I uninstalled it on my laptop as well as the taps currently opened on my laptop. It appears as if they're two separate devices. I already checked the "Connected Services" section of my account settings, and my laptop does not appear twice. I was hoping someone could point me in the right direction of how to remove the previous version of Firefox from appearing on sync on my mobile device. TIA for any help!