Firefox very slow (vs Edge)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search … (read more)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser.

Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times:

bbc.co.uk/news Firefox: 14s Edge: 2s chess.com Firefox: 19s Edge: 4s chess.com play vs computer Firefox 38s Edge 2s

https://youtu.be/er9jBysL0vEFirefox vs Edge (YouTube)

So it's not my profile settings or extensions.

BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast!

Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)?

Thanks in advance.

Asked by Rhys 2 months ago

Last reply by Rhys 6 days ago

SHA256 checksum for Firefox downloads

In order to mitigate supply chain attacks it would be useful to have a checksum published so that we can verify the file has downloaded appropriately. This should be inc… (read more)

In order to mitigate supply chain attacks it would be useful to have a checksum published so that we can verify the file has downloaded appropriately. This should be included within the release notes.

Asked by linden1 1 week ago

Last reply by linden1 5 days ago

Firefox freezes every few minutes for 10-15 seconds, even in Safe Mode. Task Manager shows one or two of firefox's sub-tasks as "Not responding" and CPU at 100%.

Pretty much title. Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all ext… (read more)

Pretty much title.

Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all extensions didn't help. When I open Task Manager during freezes it shows that Firefox is "Not responding" and when I open sub-tasks it's usually one or two causing the problem. When I close those either firefox closes completely or youtube or reddit crashes, leading me to believe it's something with those sites? Refreshing or reinstalling firefox hasn't helped. I'm on Windows 10 (all updates installed) and Firefox 84.0.1 (x64) as of the time writing this.

I hope someone can help and suggest something. I would hate to switch to another browser, but the problem has become unbearable.

Asked by Paul 2 months ago

Last reply by Paul 5 days ago

Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 1 week ago

Last reply by Ellis Eff 2 days ago

Bookmarks & Other Bookmarks

Greetings, Today, I went to access my Bookmarks, & found them "Empty", other wise "Missing"! I found the "How to recover missing Bookmarks" topics, & that did b… (read more)

Greetings,

Today, I went to access my Bookmarks, & found them "Empty", other wise "Missing"!

I found the "How to recover missing Bookmarks" topics, & that did bring back,what I consider to be My "Permanent Books", bu the section called "Other Bookmarks" will not come back, no matter how many times I go through the "Restore Bookmarks".

I Absolutely need that section to be restored, for I had many files in that section that I updated daily, that I planned to move to the "Bookmarks Section".

How can I get get this section restored?

Asked by David DeBord 1 day ago

Last reply by David DeBord 20 hours ago

title bar checkbox dissapeared

i updated firefox and my titlebar appeared (ive previously had no titlebar) how to i remove it now? there isnt a checkbox that used to be in customize could anyone help … (read more)

i updated firefox and my titlebar appeared (ive previously had no titlebar) how to i remove it now?

there isnt a checkbox that used to be in customize

could anyone help me remove the titlebar? im on Linux

Asked by mcdnvs 1 week ago

Last reply by mcdnvs 5 days ago

BarTender Software No Longer Shows Printer Status

I know this is a longshot. I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc. Now my PC was wiped out and Wind… (read more)

I know this is a longshot. I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc. Now my PC was wiped out and Windows 10 as part of my company's initiative to get everyone up to Windows 10. BarTender uses a driver to talk to your print drivers and provide a status back to the BarTender server and webpage that we use. After the move to Windows 10 Firefox will not work with BarTender. It works in MS Edge and Chrome.

 I've got a ticket into Seagull Scientific and I can foresee how this will go.  They will point me back to Firefox and then I'll get pointed back to the vendor.   I know it will be hard to find someone with a similar issue.  But maybe someone had some issue with another driver, etc that stopped talking to Firefox.   
I've tried to turn off all of Firefox's protection stuff that might be interfering and still not working. 
I have used Firefox and prefer it over any others.   But I also don't like the idea of having to change browsers depending on what I'm doing.   Besides, this software I have to regularly use.   So if I can't find a solution I may have to abandon use of Firefox.

Asked by Michael 2 weeks ago

Last reply by Michael 1 day ago

Multiple Issues

New laptop. I believe there are major issues with Windows 10. I've posted them on MS message boards but no one is experiencing them (don't notice? Don't care?). I u… (read more)

New laptop. I believe there are major issues with Windows 10. I've posted them on MS message boards but no one is experiencing them (don't notice? Don't care?). I use Firefox, and while I don't believe Firefox is the problem, I thought I'd post some of them here (the short version).

Links open by themselves without me clicking or tapping on them. When I'm in a Hotmail email or message board compose screen, or a web page with fields to enter personal information, very often when I click to a spot, the screen scrolls up by itself (happens in Chrome too). Sometimes, writing an email, when I click to a spot, the cursor will instead appear a few lines up (not where I clicked). Even if I don't click, the cursor might, all of a sudden, jump somewhere else while I'm typing, or paused typing (even in a Google search field). At times, when I hit the backspace - to remove characters, text - I'm taken back to the previous web page instead. I have seen this complaint when I searched it. But I don't want an Add On that disables the backspace. I just want it to work as it should, not take me back a page.

And no, it's not malware. And I didn't have these issues with my old Windows 8 and 8.1 laptop.

Asked by Steve09 2 days ago

Last reply by Steve09 19 hours ago

Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (read more)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Asked by insomniacno1 2 weeks ago

Last reply by insomniacno1 3 days ago

History of synced devices

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firef… (read more)

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firefox with theirs without me knowing it or being aware that happening. In this specific case I know it happened 100% and I just need somehow to prove it ... Thank you!

Asked by Anne_Polster 3 weeks ago

Last reply by Anne_Polster 2 days ago

My Older Account _ _ And ...

I am afraid that I am very confused about the changes to this site. Are the FAQs the only way to learn about the changes, or is there some documentation I am not present… (read more)

I am afraid that I am very confused about the changes to this site. Are the FAQs the only way to learn about the changes, or is there some documentation I am not presently seeing?

In addition, what happened to my older account on this site?

And where exactly are all the other posts, like I would expect to be seeing as if it were a regular forum platform?

Maybe I am more than confused. Maybe I am completely lost. Yes, my own stupidity might be a major factor for this confusion I am guilty of!

Asked by Confianza 2 weeks ago

Last reply by Confianza 6 days ago

Firefox not working after update.

I recently updated Firefox, and it has stopped working completely. The address bar seems to be disconnected, and no bookmarks will open either. Not even settings will loa… (read more)

I recently updated Firefox, and it has stopped working completely. The address bar seems to be disconnected, and no bookmarks will open either. Not even settings will load. I had a second browser, and even after removing and reloading firefox, the problem remained.

Asked by carship 5 days ago

Last reply by carship 4 days ago

Firefox is throttling speed

Hello, I had a 300mpbs connection for download, but was never able to get past 200mbps. But now today, on installing a 1gig connection, I still cannot get past 200mbps. T… (read more)

Hello,

I had a 300mpbs connection for download, but was never able to get past 200mbps. But now today, on installing a 1gig connection, I still cannot get past 200mbps. The installer blamed it on my PC's network card. But I just ran the same speed test with Microsoft Edge 64-bit, and I was able to get past 600mbps. So clearly, this problem is isolated to Firefox.

I am using the latest Firefox 32-bit. I have no addons installed. I am running Firefox on Windows 7.

After typing this post, I thought the 32-bit Firefox was probably causing the issue, so I installed the Firefox 64-bit, and the speed increased by 50mbps to 250mbps.

Thank you.

Asked by thirdyellow 1 week ago

Last reply by thirdyellow 6 days ago

"86" Firefox to give us options about address bar or ability to replace it with add-on

I'm really beginning to wonder why I use Firefox. For years I've felt violently abused (it's not an exaggeration in my head) by the UI team who lord over it in a totalita… (read more)

I'm really beginning to wonder why I use Firefox. For years I've felt violently abused (it's not an exaggeration in my head) by the UI team who lord over it in a totalitarian way instead of just giving us options to not be constantly humiliated every day we use it.

The address bar has become my worst enemy lately. I keep staving off "86ing" Firefox from my life by editing the CSS this and that, when it worked just fine for years, but it changes and every time for the worse. How can we effectively get Firefox to give us options? Why are options so bad? Why do we not deserve options? I want to know how we can apply pressure on the institution to make FF usable again.

Here are a few examples, the last is the worst of them:

1) I want to have an X button on tabs, I just want to be able to delete a tab? Why can't I have an option for this? (I have to use crazy CSS script. Normal people don't go to that length. I would not adopt FF out of the box today.)

2) Many complain about the address bar that freaks out whenever you touch it. I want an option to disable that. (Again I have a CSS script that makes it act like normal productivity software. That's insane. Why can't we have an option to make the address bar behave like a normal HTML form element? I just want an option.)

3) As of FF 86 I can no longer use the address bar to perform searches. I've added the Search bar to my UI so I can do searches, but the browser still defaults to the address bar, so I have to click over to the Search bar. And if I use the address bar by accident, it laughs at me and refuses to process my search. I just want to be able to search with an address bar. I remember years ago having to remove the search bar because it would no longer search, but the address bar would search. My radical solution was to amputate the search bar. Now I'm in the complete opposite situation where the search bar searches but the address bar doesn't search. Again, I just want an option to be able to apply searches with my browser.

I just want an option for FF to not be aggressively hostile to me. It's not so simple as to ignore it. Every time you interact with the UI it's its own humiliation. It's a constant reminder of impotence. And questioning why do I subject myself to the whims of these people who're pulling my tail like I'm some monkey.

What the hell is wrong with Mozilla? Is is it still Mozilla? Why can't add-on people effectively address these problems if Mozilla won't? Why dictate how everything is, and then make everything unusable? Why?

How can we make our voices heard? Why can't Mozilla just kill FF if its goal seems to be to do that by making it unusable? Why not just close shop? Because some one will carry it on because it's open source? It really seems like someone wants FF to be unpopular. How else can we understand that it doesn't just give options? No even options in its crazy about:config system? Why am I in this masochistic relationship with FF? What's in it for FF?

Asked by mick-p 6 days ago

Last reply by mick-p 5 days ago

Viewing google Gmail causes crash during page load

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar. I have tried resetting, using a private window, and runn… (read more)

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar.

I have tried resetting, using a private window, and running in Safe Mode

Here is the crash report Id: bp-b36c8ee9-37cb-4dec-9380-2f6320210228

I can repeat this at will. I will try disabling the conversations bar using another browser and then update to see if that helps (it's not crashing when I view my work gmail).

Thanks for your help ;-)

Asked by milohax 5 days ago

Last reply by milohax 4 days ago

Firefox keeps chrashing (Ubuntu 18.04)

Hey, I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall i… (read more)

Hey,

I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall it several times, but after the reinstallation it keeps crashing.

That's was the crash report says. I don't know what to do, can anybody help out?

AdapterDeviceID: 0x0166 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 20.0.8.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 7821504512 AvailableSwapMemory: 1027600384 AvailableVirtualMemory: 11206725632 BuildID: 20210222142601 CrashTime: 1614936641 DesktopEnvironment: gnome FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614674339 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR+ OMTP? OMTP+3 libGL.so.1? libGL.so.1+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 51498 StartupCrash: 1 StartupTime: 1614936641 TelemetrySessionId: 645bdb53-8049-4919-ab53-00995b6d316a ThreadIdNameMapping: 22039:"IPC I/O Parent",22040:"Timer",22041:"Netlink Monitor",22042:"Socket Thread",22043:"Permission",22046:"JS Watchdog",22047:"JS Helper",22049:"JS Helper",22050:"JS Helper",22048:"JS Helper",22051:"BGReadURLs",22054:"Cache2 I/O",22055:"Cookie",22056:"StreamTrans #1",22057:"Worker Launcher",22062:"GLXVsyncThread",22067:"Renderer",22069:"WRWorker#1",22071:"WRWorker#3",22074:"WRWorkerLP#2",22072:"WRWorkerLP#0",22073:"WRWorkerLP#1",22068:"WRWorker#0",22076:"Compositor",22075:"WRWorkerLP#3",22070:"WRWorker#2", Throttleable: 1 TotalPageFile: 17749499904 TotalPhysicalMemory: 16721899520 UptimeTS: .76795416 Vendor: Mozilla Version: 86.0

This report also contains technical information about the state of the application when it crashed.

Asked by boemboem 1 day ago

Last reply by boemboem 9 hours ago

colored squares on browser pages

Today i turned on firefox running the latest ubuntu platform and had colored squares and dots all over the web pages. If I move the mouse or type the squares colored bla… (read more)

Today i turned on firefox running the latest ubuntu platform and had colored squares and dots all over the web pages. If I move the mouse or type the squares colored black, blue, aqua and green move with the mouse or typing all over the display like snow. I have gone over the troubleshooting steps, I have uninstalled and reloaded mozilla firefox. The only way I can stop this is to go to safe mode. I have downloaded two other browsers today and do not have this problem with the other two browsers, or with any of the software programs on the computer. Any ideas?

Asked by mcantrel 1 week ago

Last reply by mcantrel 6 days ago

My active tab (in tab bar) displays incorrectly

The tab bar should distinguish the active tab (in part) by removing its bottom border. When I restart Firefox, the tab bar displays correctly but before long that bottom … (read more)

The tab bar should distinguish the active tab (in part) by removing its bottom border. When I restart Firefox, the tab bar displays correctly but before long that bottom border of the active tab reappears. Changing to a different theme doesn't help. All I can think of is that perhaps I have too many add-ons or bookmarks installed. (I currently have just under 50 add-ons.) What can I do to keep that bottom border off the active tab?

Asked by Odin3 1 week ago

Last reply by Odin3 5 days ago