Firefox Community Forum

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the photos from that day to appear as a new tab on Firefox. Perfect. Until a couple of weeks ago.

At that time, clicking on it caused the new tab to appear but no photos are displayed. The screen looks as if it's trying to load the pics, but nothing shows up. When I open up the OneDrive website directly, I can click on "Photos" and see ALL photos in my cloud account, and there is also a row at the top under the title "For You" which shows several clickable buttons titled "September <XXX>", "A new trip", "Revisiting <month XXX>", "Last week", etc. Clicking on each of those separately yields the same result as when I clicked on "View all memories" from the original email, which is that nothing is displayed but it appears to be trying.

Below the "For You" row is "All Photos" sections which has everything, but not organized like the "For You" row. It simply is the entire set of my pictures from which the "For You" buttons do their selection from.

I exchanged emails with the MS OneDrive support over several days, who made numerous suggestions, but none worked. We did determine, though, that the photos do appear seamlessly if I switch to Edge as the default browser, but I want Firefox as my default.

Because the photos did appear under a different browser, they suggested I contact Firefox, which I'm doing. And this is after I've tried all the suggestions contained in a google search I entered as: "firefox setting to allow microsoft onedrive photos of the day".

Understandably, I'm very frustrated and appreciate any suggestions anyone can provide. Thank you.

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTube or other videos. It's just the graphics of some webpages such as looking at an Apple product on their site. I have not had this issue using Chrome under the same conditions. It's like I have a corrupted Codec or something. Does anyone have any suggestions? Thanks.

Hello,

This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com. If I go to OneDrive, then select today's date the issue is the same.

I've tried the same actions in Chrome and the photos are shown without issues.

Can someone help with this?

Regards, Petar

My copy of Firefox updated about 1600 local time yesterday. At this same time Facebook could not be accessed, just get a blank page. Tried clearing history, but still not working. Windows 11.

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

Hello,

For few days, it's impossible to connect to FACEBOOK. I have the latest version of FIREFOX, but I have to use another web browser (EDGE) to connect to FACEBOOK. The problem is the same with my two computers with the latest WINDOWS.

Thank you for your help to solve my problem

I am using Firefox 149.0 (64-bit) with Yahoo.Com as my home page. All of a sudden, when I use the search bar at the top of the Yahoo Home Page, Firefox opens up a blank tab in response. Doesn't matter what I search for, same thing happens. Then, if I close that blank/empty tab and reattempt the same exact search again, it works fine.

This has been happening only for the past few days - was fine before. Is this Firefox? Or is this Yahoo? And how can I resolve the issue?

Thanks in advance.

Google has added some AI 'ads' to their title page? This just appeared a day or so ago on my system. How did I remove it, block it? Attached is an image of what I am asking about. What is interesting is in Chrome I can explicitly turn this junk off. But when using the Google search title page with Firefox, there appears to absolutely no way to disable it... very nasty way of forcing you to use Chrome?

Moderator note: Edited per OP's request.

I have contacted Microsoft. After testing the link/page loads in Edge, Chome (with and without addins same in ff) and Brave. But does not load in FF (with addon's disabled) nor in Private browsing FF (no addins obviously) they said to reach out to FireFox for support. See below for email exchange: FROM MS (most recent reply):

Thank you for your response. We hope you are doing well. We sincerely apologize for the inconvenience and frustration this issue has caused, especially with the unexpected autoplay of music and the inability to exit the slideshow in Firefox. We completely understand how disruptive this can be, particularly in quiet environments or when you're on the go. Based on your detailed testing across browsers, it does appear that this issue is isolated to Firefox. Since the same content works as expected in Chrome (even with ad blockers enabled), the problem may be related to a recent Firefox. As the issue appears to be specific to Firefox, while the same functionality works as expected in other browsers like Chrome (even with ad blockers enabled). We genuinely want to help resolve this, but since the issue is browser-specific and not reproducible outside of Firefox, we kindly recommend reaching out to the Firefox Support Team for further assistance. They may be able to identify any recent updates, settings, or compatibility concerns that could be affecting the page behavior. We are truly sorry for the inconvenience and are grateful for your understanding.

MY EMAIL TO THEM (in response to them saying try in edge private etc): Apparently this is a FIREFOX only issue?

I tried in edge (regular, not private) and it plays the stupid slideshow with music just fine, and I can get out of it and view the regular memory page that I want (Music really!? What if you’re viewing while someone around you is asleep? Or otp in public??? Smh) Chrome – WITH Adblockplus and Ublock Origin ON it works (not in private) > weblink gyazo video of it working with ublock and abp enabled…. https://gyazo.com/2afbdf7e27357a375ca7613b197f17ce Firefox – with adblock plus off, ublock off, and ghostery OFF does not work > weblink gyazo video of it just refreshing grey, black grey black and goes nowhere forever https://gyazo.com/8da9258f36457901df66f99e87fe7560 Firefox – in private browsing (no addons) – does not work > weblink gyazo video of it just refreshing grey, black forever https://gyazo.com/f9119907e5127ede48797d9eacb1fed6 Since attaching a video to an email would be very large.. hope you can click outside links 😉

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the arrow button to submit an inquiry doesn't work, and none of the other features of ChatGPT are working

A client of ours has recently raised an issue with with us stating where right-click, Paste does not work when adding text to a new LinkedIn post

After investigating, we have been able to reproduce the same behavior on our devices.

However, from our testing, we can right click to past on comments, messages and searches just fine

Troubleshooting already attempted:

Cleared Firefox cache Performed Firefox refresh Tested across multiple devices

We have confirmed this occurs on:

Clients device My work desktop My work laptop My personal desktop My Personal Macbook

This issue appears to have started after updating to Firefox version 151.0.0. I know this as i have tested this on my work laptop, appeared to work fine then stopped working after manually updating from 150.0.3 to 151.0.0.

Please let us know if there are any known issues, additional troubleshooting steps, or if further diagnostic information would help I have attached screenshots of the issue.

I have also tested this in the Google Chrome web browser and appears to be working correctly as also seen in the screenshots.

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get is a dark blank screen with a subtle pulsing wave as if it is searching.

I get the same thing when I go directly to my OneDrive Photos and try to pull up the daily photos there.

However, changing browsers and using Google Chrome--I can view the images in the memory email as well as those on my OneDrive directly

What does Chrome do that Firefox is not?

I recently had another browser related issue on a different problem trying to register online with Directv which would not complete with Firefox but when I used Google Chrome instead of Firefox, it worked.

This made me wonder if the above OneDrive image problem might be browser issue. Sure enough, it was.

I really prefer Firefox and I do not want to have to go to Chrome.

I just got a new Dell Windows 11 desktop PC to replace my old Dell Windows 10 PC. Since switching, there are three sites that will absolutely not load the homepage: Paypal, Venmo, and Common Dreams (which is a news site). The same sites continue to load instantly on my old Windows 10 PC in Firefox, and on the new Windows 11 PC on Edge. Firefox is the only browser I use, I just use Edge to test sites, I uninstalled Chrome because of Google's privacy and AI issues.

In the lower left corner of the window for these three sites are the following messages, for the three respective sites:

• Waiting for www.paypalobjects.com...

• Sending request to jssdks.mparticle.com...

• Waiting for www.commondreams.org...

What's going on here? Seems strange that Firefox continues to behave normally on Windows 11 for all sites except these three, and works perfectly for these three sites on my Windows 10 PC. How can I further troubleshoot and fix this? I don't want to have to use Edge to visit these three sites, esp. Paypal and Venmo.

I'm guessing it has something to do with cache or history but am not sure how to proceed...

Firefox 147.0.3 windows 11 Getting colorful lines when pasting images (snip attached) Getting mystery squares on google maps (snip attached)

Settings that I've tried to change so far and that didn't help: Hardware acceleration - disable dom.event.clipboardevents.enabled webgl.all-angle-options webgl.enable-privileged-extensions webgl.force-enabled

Have no any issues with pasting and maps in Edge browser

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no help. There used to be a pop-up that let you enter the code apple emailed you so you could access your icloud stuff on the web. Now there is no place to enter the code they send you. I enabled pop-ups too, but that didn't work. Help! I need my photos! And I use that site pretty much constantly-

For some strange reason, I get this response when logging in to local newspaper on Firefox..image one. When loading the same newspaper on Edge, I see this instead...image two. I've been in contact with the newspaper but the techs there can't figure what's happening. Is there a setting I have wrong on Firefox? Thanks for your time.

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says your browser does not support WebGL. it has always opened using Firefox - this is a new error message. and the computer is only 5 months old and has Windows 11 on it. I do not want to switch to Google or Edge.

Like I said - opening the app worked every day up until about a week ago. What gives?

Hello

Since couple of days i cant login to Freshservice via firefox browser, on my Windows machine, my MacBook, My Windows 365 Cloud PC. As soon as i try to login i get the and error without any explanation.

I have clear cache, cookies, reinstall Firefox from scratch but still the same issue. On any other browser i could login normally.

Please help Lukas