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List of suggested sites positioned too high.

Concurrent with updating to Firefox 126.0, when typing into the address bar, the list of suggested sites covers-up the address bar. In fact, the top of the list is off t… (read more)

Concurrent with updating to Firefox 126.0, when typing into the address bar, the list of suggested sites covers-up the address bar. In fact, the top of the list is off the screen. I don't see any other posts relative to this, am I the only one with this problem... and how do I fix it?

Asked by Electrojim 12 months ago

Answered by TyDraniu 12 months ago

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Language Pack didn't apply properly

After applied Chinese Language Pack, the menu didn't change ,even after restart firefox or the system. I tried refresh firefox and re-install the language pack, the same … (read more)

After applied Chinese Language Pack, the menu didn't change ,even after restart firefox or the system. I tried refresh firefox and re-install the language pack, the same situation appeared.

Asked by Copyerder 11 months ago

Answered by Paul 11 months ago

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Firefox opens "off screen"

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day af… (read more)

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day after opening the browser I noticed that it didn't launch(there was no window). After opening it again I saw that all of my previously opened tabs were gone. After that I closed Firefox and went to check the task manager. I found that Firefox was still running after closing it. I couldn't wrap my head around it and killed the programm. Then I opened it again and got the same results: first launch: no Firefox window(nothing on the taskbar either), secound launch: one empty tab. After that I opened a new tab in Firefox through task manager and my screen "swiped right", I got access to Firefox window with all of my previous tabs, but all the other programms I had opened on the taskbar were gone. Somehow Firefox opens outside my screen on a "separate one" every first time I launch the app, and the only way to switch between "screens" is to open a new tab through task manager or launch a program that was previously active to switch back to previous "screen". It is also impossible to switch between opened windows on different "screens" using gestures on the touchpad or "Alt" + "Tab". I use a laptop and never even tried to attach/connect a second monitor. I don't have another monitor attached via bluetooth or any other means in device manager. I have the latest verion of windows 10 installed and updated. I have another PC, where I use the same Firefox with the same addons on the same Mozilla account, which has no such issues. I have tried renaming the file called "xulstore.json" to "xulstore.old" or deleting it entirely, this didn't resolve the issue.

Asked by nab.layk 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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I can't open uwyo.edu website on mac firefox

Hello, I cannot open the uwyo.edu website on my Firefox browser. I have no problems with other browsers. I tried and checked the solutions people shared, but none of the… (read more)

Hello,

I cannot open the uwyo.edu website on my Firefox browser. I have no problems with other browsers. I tried and checked the solutions people shared, but none of them worked for me. I checked the DNS and different networks, and I also checked the link below:

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

I would appreciate it if you could help.

Thank you and best regards, Farshad

Asked by Farshad Ghorbani 11 months ago

Answered by jonzn4SUSE 11 months ago

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Fifefox does not save a new payment method, clicking on save does nothing

Hi, it seems that my Firefox browser does not want to save a new payment method. I'm trying to access "Settings -> Privacy & Security -> Autofill" and then clic… (read more)

Hi, it seems that my Firefox browser does not want to save a new payment method. I'm trying to access "Settings -> Privacy & Security -> Autofill" and then click on "Saved payment methods", which opens a dialog with the existing payment methods and options to remove/add/edit. I'm clicking on Add, filling-in the card details and then clicking Save, nothing happens....

I previously had a working saved payment method, but it stopped working (I think more than 6 months ago). I tried to re-enable the credit cards by setting the following configs on about:config page:

- extensions.formautofill.creditCards.available: true
- extensions.formautofill.creditCards.supportedCountries: '...,RO' -> (I was adding my country to the existing list)

After the browser restart with those new settings when I'm on a payment page, clicking on a credit card field will show the saved credit card but if I click on it, it will not fill the details. And also trying to save a new card, manually as described previously in this message, or by the automatically prompt to save a new card after a successful payment was done. Both methods failed on me but with no error (I cannot see the saved payment on the list).

I tried removing the existing saved card, it worked removing it, but the add is still not working.

I also tried restarting in save mode, launching Firefox in a separate profile and added my country on the creditCards config for supportedCountries to show the "Saved payment methods" button on new profile, and it did not change anything.

I'm thinking there is a missing permission somewhere on the disk but I don't know where is the payment data stored on disk.

I would really appreciate any help on this.

PS: Check the attached pic to see the payment add and clicking the save button does nothing (also there are no validation errors). And the other: FF version, OS, troubleshooting info.

Asked by Mike S 11 months ago

Answered by Mike S 11 months ago

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Firefox URL address bar suggestions window shifted upwards, covering the URL bar and bookmarks

Hello, Since a couple of weeks I'm facing a strange issue on my Firefox installed on my desktop (arch linux) where the suggestions window that appears when clicking the U… (read more)

Hello, Since a couple of weeks I'm facing a strange issue on my Firefox installed on my desktop (arch linux) where the suggestions window that appears when clicking the URL address bar, is shifted upwards and covers the address bar itself and the majority of the bookmarks. Has anyone experienced a similar issue and is able to point me towards some troubleshooting steps? Thanks!

Asked by Bryan Joshua Pedini 11 months ago

Answered by TyDraniu 11 months ago

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pages like nytimes.com and onepiecedle.net (wordle clone) break in 126

On nytimes.com some page elements are missing like pictures. the onepiecedle page just displays the background. In Pic1 you can see what the page is supposed to look lik… (read more)

On nytimes.com some page elements are missing like pictures. the onepiecedle page just displays the background.

In Pic1 you can see what the page is supposed to look like, here opened in chrome

In Pic 2 you can see what it looks like in Firefox 126

I tested troubleshoot mode, private window, etp off, private window, hardware accel. on/off, nothing seems to work.

Asked by jan237 12 months ago

Answered by jan237 12 months ago

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PDF Editor options are unusable (grayed out)

I'm trying to use the built-in PDF Editor features after finding out about it but every PDF file I open with Firefox has the options grayed out (as shown in the screensho… (read more)

I'm trying to use the built-in PDF Editor features after finding out about it but every PDF file I open with Firefox has the options grayed out (as shown in the screenshot). What should I do to re-enable the features?

Asked by RxF 12 months ago

Answered by RxF 12 months ago

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Change in Tab Behavior

It seems firefox has changed the behavior of tabs. When I go to open a closed tab, I see a list of all the tabs that have been closed from every window. I want to restore… (read more)

It seems firefox has changed the behavior of tabs. When I go to open a closed tab, I see a list of all the tabs that have been closed from every window. I want to restore the previous behavior where "recently closed tabs" only shows the tabs that were closed in the current window. I saw some about:config settings, but I'm not sure what they do and I don't want to end up losing the tab history all together.

Thanks

Asked by sugarcookie 11 months ago

Answered by cor-el 11 months ago

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Closed tabs not restoring

Hello, I closed my browser, expecting it to save my current tabs as it usually does. When I reopened it, the tabs were gone. They were important for me, and some of them … (read more)

Hello, I closed my browser, expecting it to save my current tabs as it usually does. When I reopened it, the tabs were gone. They were important for me, and some of them were pretty old so I can't find them in my history. I tried checking the "recently closed tabs" option, it didn't help. There was also no option to restore the previous session. Can you help me restore my lost tabs?

Asked by guynardia 11 months ago

Answered by cor-el 11 months ago

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Every download fails, including extensions

Hi there, On the 23. of Mai I first noticed that I am unable to download any files whatsoever. I tried downloading .exe files and also a .csv file. When I try to downloa… (read more)

Hi there,

On the 23. of Mai I first noticed that I am unable to download any files whatsoever. I tried downloading .exe files and also a .csv file. When I try to download one of these files it appears in the downloads window but immediately goes to the status "Failed". Any retry fails as well.

The same thing goes for extensions. I cannot download any extensions or plugins using my Firefox browser. Since I reinstalled Firefox I can now also not use Plex because Firefox can't install the required plugins.

I will attach screenshots of all the errors I get.

All of the above worked when I tried it on the Edge browser.

Firefox version: 126.0 Windows 11

Things I have tried to fix the issue:

  • Use the network connection from my phone instead of my home network
  • Disable firewall and windows defender
  • Reinstall Firefox
  • Refresh Firefox
  • Downgrade to version 125.0.1 and 122.0
  • Reset router to factory settings
  • Flush dns
  • Restart PC
  • Manually delete profile folder
  • Delete temp files
  • Change download destination
  • Disable "Block dangerous and deceptive content"
  • Troubleshoot Mode

Is Firefox using some other temporary folder for downloads?

Any ideas on how to fix this issue would be appreciated.

Thank you.

Asked by hawkes.j 11 months ago

Answered by hawkes.j 11 months ago

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Animation CSS on my web site doesn't work on firefox

Hello, I made animations CSS on my web site and everything was working great on all browsers. I just see that it doesn't work anymore only in firefox... here is my code:… (read more)

Hello, I made animations CSS on my web site and everything was working great on all browsers. I just see that it doesn't work anymore only in firefox...

here is my code:


/* -------------------------------------- */ /* ANIMATION ANE */ @keyframes mouvement-uniforme {

   0% 		{ animation-timing-function: linear; transform: translateX(-500px); }
   100% 	{ animation-timing-function: linear; transform: translateX(30px); }

}

@-webkit-keyframes webkit-mouvement-uniforme { 0% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(30px ) translateY(-2px ) rotate(-2deg); } 2% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(60px ) translateY(2px ) rotate(2deg); } 4% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(90px ) translateY(-2px ) rotate(-2deg); } 6% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(120px ) translateY(2px ) rotate(2deg); } 8% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(150px ) translateY(-2px ) rotate(-2deg); } 10% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(180px ) translateY(2px ) rotate(2deg); } 12% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(210px ) translateY(0px ) rotate(-1deg); } 14% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(240px ) translateY(1px ) rotate(1deg); } 18% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(240px) translateY(2px ); } 24% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(1deg) translateX(240px) translateY(-2px ); } 28% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(240px) translateY(3px ); } 32% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(240px) translateY(-1px ); } 34% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(1deg) translateX(245px); } 36% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(-2px); } 38% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-2px) translateY(2px ); } 40% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-245px); } 42% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-245px) rotate(1deg) translateY(-2px ); } 43% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-245px) rotate(-3deg); } 100% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(0px); } }


@-moz-keyframes moz-mouvement-uniforme { 0% { -moz-transform: translateX(30px ) translateY(-2px ) rotate(-2deg); } 2% { -moz-transform: translateX(60px ) translateY(2px ) rotate(2deg); } 4% { -moz-transform: translateX(90px ) translateY(-2px ) rotate(-2deg); } 6% { -moz-transform: translateX(120px ) translateY(2px ) rotate(2deg); } 8% { -moz-transform: translateX(150px ) translateY(-2px ) rotate(-2deg); } 10% { -moz-transform: translateX(180px ) translateY(2px ) rotate(2deg); } 12% { -moz-transform: translateX(210px ) translateY(0px ) rotate(-1deg); } 14% { -moz-transform: translateX(240px ) translateY(1px ) rotate(1deg); } 18% { -moz-transform: rotate(0deg) translateX(240px) translateY(2px ); } 24% { -moz-transform: rotate(1deg) translateX(240px) translateY(-2px ); } 28% { -moz-transform: rotate(0deg) translateX(240px) translateY(3px ); } 32% { -moz-transform: rotate(0deg) translateX(240px) translateY(-1px ); } 34% { -moz-transform: rotate(1deg) translateX(245px); } 36% { -moz-transform: rotate(0deg) translateX(-2px); } 38% { -moz-transform: translateX(-2px) translateY(2px ); } 40% { -moz-transform: translateX(-245px); } 42% { -moz-transform: translateX(-245px) rotate(1deg) translateY(-2px ); } 43% { -moz-transform: translateX(-245px) rotate(-3deg); } 100% { -moz-transform: translateX(0px); } }



@-ms-keyframes ms-mouvement-uniforme {

   0% 		{ -ms-animation-timing-function: linear; -ms-transform: translateX(-500px); }
   100% 	{ -ms-animation-timing-function: linear; -ms-transform: translateX(0px); }

} @-o-keyframes o-mouvement-uniforme {

   0% 		{ -o-animation-timing-function: linear; -o-transform: translateX(-500px); }
   100% 	{ -o-animation-timing-function: linear; -o-transform: translateX(0px); }

}


.position { position: relative; top: -200px; left: -280px; float:left; }

.bouge { animation: mouvement-uniforme 60s ; -webkit-animation: webkit-mouvement-uniforme 20s ; -webkit-animation-iteration-count: infinite; -webkit-animation-fill-mode: forwards; -webkit-animation-duration: 15s; -webkit-animation-delay: 0s; -webkit-overflow-scrolling: auto!important;

-moz-animation: moz-mouvement-uniforme 20s; -moz-animation-iteration-count: infinite; -moz-animation-fill-mode: forwards; -moz-animation-duration: 15s; -moz-animation-delay: 0s;

-ms-animation: ms-mouvement-uniforme 10s ;

-o-animation: o-mouvement-uniforme 10s ; }



It was working fine before on firefox. it works on other browsers (opera, Edge,..) Do something changed? it's a long time that i didn't chek it so...

this is the page where a donkey should appear at the bottom of the page:

https://www.campingnoroc.com/en/our-campsite/


Thanks a lot for your help!!

Asked by Pierre MARTIN 11 months ago

Answered by Pierre MARTIN 11 months ago

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Paypal indicated Mozilla canceled my monthly donation

Just checking, can I still make a $3 monthly Paypal donation to Mozilla, or is that amount too small, or does it expire, or something to that effect? Thanks much! … (read more)

Just checking, can I still make a $3 monthly Paypal donation to Mozilla, or is that amount too small, or does it expire, or something to that effect? Thanks much!

Asked by jimmydanger 11 months ago

Answered by James 11 months ago

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Address bar jumping off screen when used

Since 2 weeks, I have been facing a UI error in the address bar. Whenever I select it to type something, the bar and search suggestions jump up off-screen. Pic attached. … (read more)

Since 2 weeks, I have been facing a UI error in the address bar. Whenever I select it to type something, the bar and search suggestions jump up off-screen. Pic attached.

Asked by rahul.epsilon09 11 months ago

Answered by cor-el 11 months ago

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Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)

A recent set of system updates appears to have made most website videos not play in Firefox. When I inspect the Developer Tools - > Console tab the most detail Firefo… (read more)

A recent set of system updates appears to have made most website videos not play in Firefox.

When I inspect the Developer Tools - > Console tab the most detail Firefox gives are an error line similar to: Media resource URL could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)

Internet searches for the error name and error hex do not appear yield any applicable troubleshooting, nor any methods of collecting additional problem data.

How can I obtain more detail on where the error is happening and how Firefox might be interacting with other packages present on my system?

Arch Linux has some older ffmpeg-compat packages, but those don't appear to match any of the web results, in that they're even older versions of ffmpeg.

yay -Ss ffmpeg-compat aur/ffmpeg-compat-55 2.3.6-4 (+24 0.00)

   Compatibility package for ffmpeg to provide versions 55 of libavcodec, libavdevice and libavformat, not anymore provided by the ffmpeg package

aur/ffmpeg-compat-54 1.2.12-4 (+87 0.00)

   Compatibility package for ffmpeg to provide versions 54 of libavcodec, libavdevice and libavformat, not anymore provided by the ffmpeg package

Asked by mjevans 11 months ago

Answered by mjevans 11 months ago

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Borderline between text bar and tab bar.

So i wanted to remove borderline between text bar and tab bar. After some googling i manege to do so by console(contl+shift+alt+i), in string "--tabs-navbar-separator-col… (read more)

So i wanted to remove borderline between text bar and tab bar. After some googling i manege to do so by console(contl+shift+alt+i), in string "--tabs-navbar-separator-color: light-dark(rgba(0,0,0,.1), rgba(0,0,0,.3));" i change 3 to 0 and borderline gone. But every time i restart browser is all back. Is there any way to make it permanent ?

Asked by Beltion 12 months ago

Answered by Beltion 11 months ago

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Unable to

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the downl… (read more)

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the download fails or gets cancelled. I never changed any settings, how can i fix this?bold text

Asked by Qtip_69 11 months ago

Last reply by Paul 11 months ago

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Bookmarks backing up in json format.

Why is Firefox backing up my bookmarks in a json file, when Firefox itself doesn't recognise the file type when trying to restore said bookmarks? I WAS able to restore my… (read more)

Why is Firefox backing up my bookmarks in a json file, when Firefox itself doesn't recognise the file type when trying to restore said bookmarks? I WAS able to restore my bookmarks by converting the json file at https://www.jeffersonscher.com/ffu/bookbackreader.html. But why can't Firefox just back up as an html file like to used to? I had to go off searching the internet for a solution, turning what should've been a 5 minute job into nearly an hour 😕

Asked by IanStar 11 months ago

Last reply by IanStar 11 months ago