Showing questions tagged: Show all questions
  • Solved
  • Archived

firefox tabs crash on kernel 6.0 (and following)

I have Firefox 107.0b5 (64-bits) Snap for Ubuntu canonical-002 - 1.0 I use Ubuntu Mainline to update to newer kernels. Never had any problem doing that. I am now on 5.19.… (read more)

I have Firefox 107.0b5 (64-bits) Snap for Ubuntu canonical-002 - 1.0 I use Ubuntu Mainline to update to newer kernels. Never had any problem doing that. I am now on 5.19.15. But when I upgrade to kernel 6 (which is now at 6.0.5) Firefox tabs crash. Reloading doesn't help. Each new tab I open gives the same crash message. I have to restart to get Firefox going again. So I removed kernel 6 and reverted back to kernel 5.19 and have no problems any more. But question, what is the problem between kernel 6 and firefox? Does anybody else experience this problem?

I have no other problems with kernel 6 with other programs or hardware or whatever, only firefox tabs crash...

Asked by peterpov 1 year ago

Answered by peterpov 1 year ago

  • Archived

Firefox 115.0 Freezes Unpredictably Ubuntu 23.04

When browning some site will cause a Firefox to freeze, all UI stops working, if I try and reload the page nothing will load and if I try and close and reopen Firefox I g… (read more)

When browning some site will cause a Firefox to freeze, all UI stops working, if I try and reload the page nothing will load and if I try and close and reopen Firefox I get a zombie process that last for about a minute. Obviously this is with no ad dons or hardware acceleration and nothing is listed at about:crashes. The only useful tip I have comes from the command prompt. First when the freeze is first triggered I get the errors ``` MESA: error: Failed to query drm device. libEGL warning: egl: failed to create dri2 screen MESA: error: Failed to query drm device. libEGL warning: egl: failed to create dri2 screen ``` and when I try and open it after a freeze and there is still a zombie Processes ``` [Parent 111218, IPC I/O Parent] WARNING: process 111455 exited on signal 15: file /build/firefox-RH6krf/firefox-115.0+build2/ipc/chromium/src/base/process_util_posix.cc:264

``` and finally when it kills the zombie processes ``` RunWatchdog: Mainthread nested event loops during hang:

--- CanvasManagerParent::Shutdown

ExceptionHandler::GenerateDump cloned child 111871 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... ``` the included images are what pops up when trying to open Firefox when it still has a zombie processes and when it kills the process

Asked by Charles_Clarke_mk2 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Solved
  • Archived

very small cursor on Firefox via snap after upgrading to ubuntu 22.04.1 LTS

HELLO very small cursor on Firefox windows (on all other windows the cursor size is normal) via snap after upgrading to ubuntu 22.04.1 LTS. how can i change it? Thank yo… (read more)

HELLO very small cursor on Firefox windows (on all other windows the cursor size is normal) via snap after upgrading to ubuntu 22.04.1 LTS. how can i change it? Thank you

Asked by haimco2022 1 year ago

Answered by haimco2022 1 year ago

  • Archived

File Chooser Issue Under Linux (Ubuntu)

Using either the SNAP or .deb versions of Firefox on Ubuntu 22.04 I am running into issues attaching files on remote systems. I can browse to mounted network drives and s… (read more)

Using either the SNAP or .deb versions of Firefox on Ubuntu 22.04 I am running into issues attaching files on remote systems. I can browse to mounted network drives and select files but when clicking open nothing is attached in any of my online email accounts. This also applies to the open dialog box. I have tried using the KDE File Picker as well as the GTK one but they both fail. This is not an issue for LibreOffice or other programs and greatly impacts the usefulness of Firefox.

Asked by superseth 9 months ago

Last reply by superseth 9 months ago

  • Solved
  • Archived

Linux Firefox not accepted by online sales websites in Zorin OS and Linux Mint

Zorin16-Linux version 99.0 Ubuntu Canonical 1.0, -found in Help/About. Firefox recognition of version below says 91.0. Also have Linux Mint 19.3 (Tricia). Computer 15Y… (read more)

Zorin16-Linux version 99.0 Ubuntu Canonical 1.0, -found in Help/About. Firefox recognition of version below says 91.0. Also have Linux Mint 19.3 (Tricia). Computer 15YO Dell Dimension 900.

I've had no problems with Linux Firefox for many years. I do not use any other Non-Linux OSes. Linux Mint updates Firefox regularly and so do I in that OS. I'm currently in a free version of Zorin which doesn't seem to push out updates, so my Zorin Firefox may be sadly out of date.

At any rate, today in Zorin, when I went to several of the bigger online sales platforms, they refused to accept my Firefox and suggested Chrome, Opera, and Safari; Target suggested Firefox.

Went to Mozilla to try and upgrade, but it didn't offer the Linux browser automatically when it read my computer. I was only offered the Windows browser. This may be because the computer is an old Dell Windows machine that I converted to Linux or it may not. I've never had this happen before.

Yesterday in Linux Mint, in which Firefox is upgraded at least weekly, the same thing happened once with a big online retailer. They said my browser was outdated and unsafe.

What's going on? I'm wondering if Linux OSes are simply not being accepted when the big retailers are doing software upgrades, or is something going on with Firefox?

Asked by vineyridge 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

What is Firefox WikiSpecies Storage Limit?

I use Firefox to download, copy, and store WikiSpecies pictures. Currently, my .../Documents/WikiSpecies/Animalia_Plantae_8 directory holds what it says are 90,876 items… (read more)

I use Firefox to download, copy, and store WikiSpecies pictures.

Currently, my .../Documents/WikiSpecies/Animalia_Plantae_8 directory holds what it says are 90,876 items, totalling 11.5 GB. I have plenty of unused space in that directory (over 91 GB), so space is not an issue.

Lately, when I try to install a new picture, I keep getting a warning that the picture is already stored. This MAY be because I am running out of new pictures, but I can't tell.

Is there any capacity limit to a WikiSpecies directory?

Asked by jwill 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Can't import data from Chrome on Ubuntu

When I use the import feature on the bookmarks bar Firefox doesn't detect the Chrome browser. I get the following message: "No programs that contain bookmarks, history or… (read more)

When I use the import feature on the bookmarks bar Firefox doesn't detect the Chrome browser. I get the following message: "No programs that contain bookmarks, history or password data could be found."

Asked by tomasantunes 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Arabic font not looking good on facebook after reinstalling snap version of firefox on ubuntu 22.044

Hi The Arabic font broken on Facebook after reinstalling snap version of Firefox 107 on Ubuntu 22.04 given that the font on YouTube search look fine (but not on Facebook… (read more)

Hi

The Arabic font broken on Facebook after reinstalling snap version of Firefox 107 on Ubuntu 22.04 given that the font on YouTube search look fine (but not on Facebook). I tried to reinstall Firefox in multiple ways like using the deb version reinstalling the snap one removing the .cache folder and logging out of the session and even rebooting my PC.

Why is my firefox is broken?

what is the solution ? it would be really appreciated

Asked by capacity213 1 year ago

Last reply by capacity213 1 year ago

  • Solved
  • Archived

I can't Download any photo from by firefox

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out… (read more)

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out any action.

I use Ubuntu "Ubuntu 22.04.1 LTS" Firefox version 107.0.1

I need help please...

Asked by KUJI8 1 year ago

Answered by KUJI8 1 year ago

  • Solved
  • Archived

Ubuntu crashes while moving a Firefox tab with mouse

Hello Volunteers, Ubuntu crashes while moving around a Firefox tab with a mouse, IF the mouse cursor goes thru the top bar of the laptop screen. I am using Firefox V 113… (read more)

Hello Volunteers,

Ubuntu crashes while moving around a Firefox tab with a mouse, IF the mouse cursor goes thru the top bar of the laptop screen. I am using Firefox V 113.0.2, Build ID: 20230522193126 on Ubuntu 23.04. This could be an Ubuntu problem or a Firefox problem.

Thanks Dilip Deodhar

Asked by DD 10 months ago

Answered by jonzn4SUSE 10 months ago

  • Archived

The recent download item open button does not trigger the opening of the folder and if I download a file for a second time it opens/run/user/1000/...

Hello, I was trying to fix this issue on my browser but I was not able to do it. The OS is Ubuntu 20.04.3 LTS 64-bit. Currently, I'm using Firefox version 99.0a1 but I ha… (read more)

Hello, I was trying to fix this issue on my browser but I was not able to do it. The OS is Ubuntu 20.04.3 LTS 64-bit. Currently, I'm using Firefox version 99.0a1 but I had the same issue on version 97. Also, I have this issue on only one of my PCs. As I said in the subject: - The browser freezes the whole PC and I have to force reboot it. (I already disabled the hardware acceleration) - the recent download item open button does not trigger the opening of the folder. - If I try to download a file, the browser ask me where to save it. But if I try to download another one the browser shows me the directory with path /run/usr/1000/... I tried to delete places.sqlite but I received the same result. ... I'm attaching two screenshots also. Thanks a lot!

Asked by Boyan Bozhidarov 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Debugging crashes in complex environment with no crash report

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day. I most often see crashes in the middle of a Webex video conferen… (read more)

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

Asked by jlquinn 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Firefox Developer edition 109-b9 breaks focusing in and out of app on Ubuntu 22.10

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is mini… (read more)

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

Asked by Oliver Wilkes 1 year ago

Answered by Oliver Wilkes 1 year ago

  • Archived

Ubuntu Mate 22.04.1 LTS, FF 108.0.2. config:sync says "Your browser is being managed by your organization."

The Subject says it. I have this line "Your browser is being managed by your organization." in Config under Sync. I am a private user so there is no organization. I wa… (read more)

The Subject says it. I have this line "Your browser is being managed by your organization." in Config under Sync. I am a private user so there is no organization. I want to get rid of this.

I'm trying to troubleshoot why Google Chat will not sound an audible alert while Google Mail does. I can't find any settings that would affect this so naturally I suspect this organization line.

I'm using the Mozilla .deb and not the Ubuntu snap.

Thanks, John

Asked by neonjohn 1 year ago

Last reply by James 1 year ago

  • Archived

Remember Download lastDir (real file system directory)

Hi, Downloading files to a system directory (Linux) such as /home/me/doc/here /home/me/doc/there Have Ask me where to save files checked. But lastDir is not a real dire… (read more)

Hi, Downloading files to a system directory (Linux) such as /home/me/doc/here /home/me/doc/there Have Ask me where to save files checked.

But lastDir is not a real directory I can navigate, such as /run/user/1000/doc/3dcccd48

This causes the user needs to navigate sometimes very long system directory tree for each successive file download.

In about:config I set:

 browser.download.lastDir 
 browser.download.lastDir.savePerSite	false	
 browser.open.lastDir

But every time these are obfuscated to something like: /run/user/1000/doc/3dcccd48

This introduces about 10 user interactions with mouse/keyboard for each file I download in succession.

How do I get FF to stop obfuscating real system directories for "lastDir"

Really really appreciate the help :)

Asked by tribhuvanji 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Syncing destroys my homepage every time

On my main laptop I built a nice homepage with shortcuts that I use regularly. I would like this exact homepage on all the devices where I sign in with my Firefox account… (read more)

On my main laptop I built a nice homepage with shortcuts that I use regularly. I would like this exact homepage on all the devices where I sign in with my Firefox account. Instead, every time I sign into a new device and sync, my homepage is completely destroyed and scrambled on all devices, including my main laptop and I have to painstakingly recreate the homepage I want. What is going wrong here? How can I set up one homepage on one device that will be synced to all other devices?

Asked by JJ 1 year ago

Last reply by JJ 1 year ago

  • Archived

Can't access profile after snap update on Ubuntu

Hi, So, it looks like snapd went ahead and updated my Firefox.... Grrrrr Now I'm unable to access my profile information. (passwords, tabs, extensions, history, etc) W… (read more)

Hi,

So, it looks like snapd went ahead and updated my Firefox.... Grrrrr

Now I'm unable to access my profile information. (passwords, tabs, extensions, history, etc)

When I try, I get a pop-up telling me that using an older version if Firefox can lead to profile data corruption. However, I'm trying to use FF version 109.0.1 (64-bit), which should be very new.

How can I get my profile data back?

Thanks in advance,

Mike Diehl.

Asked by mdiehl 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

File upload dialog not appearing

I'm running Firefox 99.0.1 on Ubuntu 22.04. Recently (I think since I updated to Ubuntu 22.04 about a week ago), Firefox has been refusing to show me file upload dialogs.… (read more)

I'm running Firefox 99.0.1 on Ubuntu 22.04. Recently (I think since I updated to Ubuntu 22.04 about a week ago), Firefox has been refusing to show me file upload dialogs. When I click a button that's supposed to give me one, nothing happens.

This has been happening with: - The "attach files" button in Gmail - A file upload button on Gradescope (website for managing homework assignments) - File -> Open File... and Ctrl+O.

Dragging and dropping a file onto an email in Gmail does attach the file -- it's just that the button doesn't work.

I've tried restarting, and I've tried running Firefox in Troubleshoot Mode -- so far nothing has fixed the problem. What else should I do?

Asked by allispaul 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Firefox snap permission denied

Hi, I've been struggling with this for months and can't find an easy solution or a good explanation. I'm running Ubuntu 22.04 pretty basic, I don't have many custom repos… (read more)

Hi, I've been struggling with this for months and can't find an easy solution or a good explanation. I'm running Ubuntu 22.04 pretty basic, I don't have many custom repositories enabled or anything, just a few additional packages like slack, Teams or Chrome. Ubuntu switched Firefox to snaps as well, and I can't get internet access with it. The error message is:

--- May 12 12:16:20 nuc kernel: [12948.381392] audit: type=1400 audit(1683886580.562:131): apparmor="DENIED" operation="open" profile="snap.firefox.firefox" name="/etc/fstab" pid=7731 comm="firefox" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 May 12 12:15:43 nuc rtkit-daemon[1030]: message repeated 3 times: [ Supervising 10 threads of 4 processes of 1 users.] May 12 12:16:20 nuc dbus-daemon[790]: [system] Activating via systemd: service name='org.freedesktop.hostname1' unit='dbus-org.freedesktop.hostname1.service' requested by ':1.175' (uid=1000 pid=7731 comm="/snap/firefox/2645/usr/lib/firefox/firefox " label="snap.firefox.firefox (enforce)") ---

Simply stopping (and aa-teardown) doesn't work at all, Firefox doesn't even start without apparmor running. I'm not an expert with apparmor, but I wanted to set in complain mode instead enforce, but I'm struggling with that, too. I didn't touch the /etc/hosts file, the error message is a little different on another Ubuntu 22.04 computer I use, there it complains about permission denied for the resolve.conf. So I'm asking the community, how do you deal with this? Searching the web gives me all kinds of ideas, but none of them work. Could anyone help me out here?

Thanks!

Asked by russian_roulette 11 months ago

Last reply by jonzn4SUSE 11 months ago