Firefox Community Forum

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 bit which it says is up to date. But I also have an older iMac OSX 10.11.6 El Capiten running Firefox 78.15.0 ESR. I can't update the OS or Firefox on the old computer. So if I do nothing - will I still be able to sync on the newer Mac. I'm not too worried about the old one - I don't use it much for browsing - more for documents. Thank you. David Rimell

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints about this bug but it never got fixed. It has become extremely annoying to me.

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section for macOS, Windows and Linux.

Thought I should bring it to your attention. My default browser is Firefox and I use Earthlink as my email. Earthlink just informed me that Firefox no longer supports Earthlink. They have asked me to switch to Google Chrome where my email works fine. If you need to contact me , my phone is [phone# removed from public] and my name is Ken Westlund. My email is [email removed from public].

Hi there. I have a MacBook Air. It is running on 13.2.1 (22D68), which I think is Ventura. A couple of days ago I noticed that while I can still download any attachment to the browser from gmail or hotmail, I can no longer drag and drop to my desktop. I have tried the download/drag and drop to my desktop capability on Safari from both gmail and hotmail, and it works fine. This seems to be a Firefox issue. Can you please tell me what I need to do to fix this issue? Thank you so much! Firefox is the best! James H.

HI FIREFOX! Many websites are not readable. I can see these correctly in Safari. I tried getting the latest Firefox updates. It did not fix the issues. Bizarrely, I can paste into another application and read the gobblity gook. So I think it is just a font issue. I really do not want to go back to Safari. Poshmark and Fedex are the two websites I experienced issues with today. Fedex would not interact properly with Firefox but I could find my tracking information on Safari. I have had the problem previously but did not have time to look into it that day. 16" Macbook Max M1 running Monterey

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

When I updated my MacOS Sonoma to Version 14.6.1, I was unable to open the Firefox App.

When I click on the icon the dot below shows that its active, but no windows appear. I tried doing "Show all windows", but the screen just says "No Available Windows".

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this account on Firefox, since 2020, but for some mysterious reason after successfully logging on, with access to all my data, I am automatically logged out as soon as I select Pay My Bills. Advice from dollar customer service is not helpful. I don't want to erase all my cookie/cache files. (pop up windows are allowed). Are there steps I should take to be sure all cookies are allowed for this particular site? Ventura 13.2.1 is the latest Apple OS.

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

lost synced tabs on phone from old imac. goal was to move all tabs on phone to new imac desktop. is this possible? Did I do it wrong? Is this a two way process? Reason was old imac froze on ios upgrade. cannot access FF. bought new imac. Can I recover with extension to access FF account I saw? Thanks

old imac ios Mojave 10.14.6 new imac ios Monterey 12.6.3 Samsung SM-G96OU imac Retina 5K 2020

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your iMac and not the mobile iOS.

OK, I'm not a techie, so forgive my lack of accurate vernacular here, but I was a happy-go-lucky Mozilla supporter and user on all my Apple devices up until recently. I have no idea if there's a causal relationship here, but the serendipity seems to be something worth mentioning.

I signed up for the Mozilla VPN offering in October of 2022. I did not work well enough, and again, I'm a novice at such things, but I stopped using it within a week. Around the end of December, the Firefox browser has had serious problems where it would constantly crash on just about every page, sometimes multiple times. After a few days of that, I trashed the version I had and downloaded and installed the newest version just last weekend (01 JAN 2023). That lasted a few days, but now, all of a sudden, it will not open at all. I click the icon, it bobs twice, then nothing happens. The right-click "open" feature did likewise. I trashed that too and I am unwillingly to try again until I hear some feedback on this from subject-matter experts, if possible.

With my phone and iPad things are working just fine, so it must be my 5-year-old iMac that has been updated to version 12.6.2 just yesterday. Any feedback would be greatly appreciated. I was using Ghostery and every other security feature I could find with Firefox, but in this age of Surveillance Capitalism, who knows what works anymore.

Thanks in advance, and wishing you all well in every way, sincerely.

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have macOS.

Problem: "Video cannot be played on your device as it does not meet content protection standards" Message when trying to stream videos but only on Amazon Prime.

I have searched the internet for an answer only to be told the problem lies in the browser. I find this confusing because a few months ago I was always watching Amazon Prime videos on Firefox browser. What has changed? How can I correct it? I have the latest Firefox update (108.0.1 64 bit) on my mac Book Pro, MacOS Ventura 13.1.

Thanks for any help you may be able to offer,

Happy Christmas,

Pete

/edit: move thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have macOS

Firefox is wreaking havoc with my 2018 MacBook Air. It seems to have been invaded by gremlins that are eating RAM and slowing down the works, sometimes causing my laptop to shut down.

I want to delete Firefox and reinstall, but first I want to save all of my cookies and other settings. (I've already downloaded my bookmarks.)

How do I save my cookies and other settings?

thanks very much. Sandy

edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

HI, I suddenly can't get access to my long time Printify account with the Firefox browser on my Mac. One day, yes, next day, no. I have used Firefox for years and it is my go to browser. After entering my "correct" login info, I check the Verify You Are Human box and get an immediate Failure! notice. I can sign in via Firefox on my iPhone and on my Mac with the Safari browser so it seems it has something to do with Firefox Mac browser itself. I tried to go for the forgot password scenario but it also requires the checked Human box and I get the same Failure! message. Very much need access, please help. Thanks, Don Griffin

Desktop Mac with Sonoma OS, up-to-date. Not signed into Mozilla. VPN is off. Extensions off. History, Cache and Cookies deleted. Restarted computer. Returned from a 10-day vacation and now I can't access secure banking websites on Firefox 130.0.1 but Chrome works without issue. I don't access banks that often so I can't say with assurance that the problem occurred over the last 10 days.

I use the Firefox Settings, Saved passwords page and click on the website address for the specific site there to ensure the username and password will load. Twice today, different banking institutions, I was unable to login. Continue to receive an error message. One was for Secure Connection Failed ... unable to verify data received from site. Second (different) site was for Web Server Error involving Cloudfare despite my Firefox settings set to use DNS Quad9, not Cloudflare. Currently set to Maximum Protection-Custom-Quad9 which has always functioned before. Have tried to use "Default Protection"and "Increased Protection" with no change in outcome.

If I have to copy and paste my username and password from Firefox to a Chrome site each time, there's no point in continuing to use Firefox.