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  • Archived

Blank Screen

When I opened Firefox all my webpages that I visited where there. Now it is just a blank screen and I have to go to webpages manually, there is no way to add them to my s… (read more)

When I opened Firefox all my webpages that I visited where there. Now it is just a blank screen and I have to go to webpages manually, there is no way to add them to my start screen. it just stays blank and search bar stays blue.

Asked by hitechgear 7 months ago

Last reply by Mandy 7 months ago

  • Archived

Misleading Sponsored Content on Firefox Start Page

I recently clicked on a "Thought-Provoking Stories" sponsored link on the Firefox homepage, expecting an informative article. Instead, I was taken to LendingTree, where I… (read more)

I recently clicked on a "Thought-Provoking Stories" sponsored link on the Firefox homepage, expecting an informative article. Instead, I was taken to LendingTree, where I was asked increasingly personal financial questions, including my full address, email, and phone number.

I find this kind of sponsored content misleading and concerning, especially for a browser that promotes privacy and security. This process felt deceptive and overly aggressive in collecting user data.

I would like to know:

   How can I ensure that I do not see similar misleading ads in the future?
   Will Mozilla take steps to review and remove such advertisements from the Firefox homepage?

Thank you for your time.

Asked by gordonpetrides 8 months ago

Last reply by gordonpetrides 8 months ago

  • Archived

I lost all my shortcuts when I switched computers!

I switched to a new desktop PC and lost all my shortcuts. Changed my password, and not the sync reset all my shortcuts to the new PC browser! What a huge pain in the @$… (read more)

I switched to a new desktop PC and lost all my shortcuts. Changed my password, and not the sync reset all my shortcuts to the new PC browser! What a huge pain in the @$$!

The hours I am going to spend TRYING to fix this mess!

Asked by Michael 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

Need Help getting out of "Bookmark"!

When in Firefox, I have a list of ICONS I can choose from. I also have News, etc., under my ICONS that I can look at before I go on to the ICON I want to check out. In … (read more)

When in Firefox, I have a list of ICONS I can choose from. I also have News, etc., under my ICONS that I can look at before I go on to the ICON I want to check out. In one of those News items, I checked "Bookmark" so I could get back to it later. In so doing, it took me to my Bookmark page, but wouldn't let me get back to my Firefox page I have my icons on. Help Please!

Asked by judylchurch 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Solved

All of a sudden I'm constantly getting pop up ads on my home page. How do I stop them? I keep clicking that the ads are inappropriate, or I've seen them numerous times, etc.

All of a sudden I keep getting pop up ads on my Home page, even though I click on that I'm not interested or they're inappropriate, etc. How do I stop these??

Asked by Twotutor 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago