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  • Archived

Somebody has control of my browser

My address line is red, and their is an icon which say: browser is under remote control, reason: DevTools. I am not sure how to fix this, or what to do about this. I do… (read more)

My address line is red, and their is an icon which say: browser is under remote control, reason: DevTools.

I am not sure how to fix this, or what to do about this. I do not know if I caused this myself. Please let me know if anybody can help.

Asked by LadyRedLight 2 years ago

Last reply by cor-el 2 years ago

  • Archived

1370719 contained a response to my problem, but it is greek to me

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached. 1370719 had a … (read more)

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached.

1370719 had a response that made no sense to me.

Is there anyway to fix this issue?

David

Asked by d.l.briggs 2 years ago

Last reply by d.l.briggs 2 years ago

  • Archived

Firefox "remembering" deleted history and logins

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, … (read more)

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, my browser extensions, and bookmarks, including personal/secure information that I wouldn't want on a shared computer. I tried signing out and deleting the sites and login information, even going so far as to completely delete all of my browsing history and cookies and signing in with another account, but all the supposedly deleted history and logins and extensions were then transferred to this second account. I have deleted all my data, even uninstalled and reinstalled Firefox, and all the data from my personal account keeps haunting me as suggestions when I type in the task bar or suggested usernames when I log in to websites. How can I actually delete this information so it's not on a shared computer? Thank you!

Asked by uefhkl 2 years ago

Last reply by cor-el 2 years ago

  • Archived

PDFs opened using, Windows Default application, Always Ask, fails to occur

The behavior of FireFox saving PDF files has changed. I am using WIN10, FireFox 98.0.1 and have it setup to use windows default application and always ask where to save … (read more)

The behavior of FireFox saving PDF files has changed. I am using WIN10, FireFox 98.0.1 and have it setup to use windows default application and always ask where to save for PDFs.

BEFORE the problem: The PDF opens in Acrobat Pro IX. After clicking save I would be asked, where to save. I select the location to save the PDF. Then after this, subsequent PDFs downloaded would be saved to the last saved location. This process would repeat for a new website PDF load and save. This is the behavior I want now.

NOW with the problem: The PDF opens in Acrobat Pro IX. 1. Immediately, after a reboot, the save icon on Adobe is grayed out. I select save as and point to the desired directory. 2. For any subsequent PDF opened, the Adobe save icon is available. Files are saved to the desktop.

Please note I believe I once did get a popup asking where to save and I know I selected desktop.  Since that selection I am no longer asked where to save.

Please note I have looked and tried some of the suggestions at: https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_choose-a-different-download-folder

but some of this advice needs to be updated for the new FireFox version--ex no JSON file is found at the file location covered in the advice.

I believe this issue started after the last FireFox update. Please help me restore behavior listed above under “BEFORE the problem”. Thanks.

Asked by omega8 2 years ago

Last reply by maxthewildcat 2 years ago

  • Archived

Removal of Cut/Copy/Paste menu item breaks functionality on some webpages.

At some point Mozilla removed the Cut, Copy and Paste options in Firefox which breaks functionality on some web-pages. An example is for Ubiquiti's router web interface, … (read more)

At some point Mozilla removed the Cut, Copy and Paste options in Firefox which breaks functionality on some web-pages. An example is for Ubiquiti's router web interface, in their terminal, Ctrl-C is the typical Linux kill command, right click is commandeered for a terminal layout configuration menu, and the only way to past text into the webpage is to use the Paste menu item that used to be in the hamburger menu.

There are other web-pages that using the menu item is the only or best way to cut/copy/paste text.

Removal of this feature breaks those web pages.

Asked by Nabeel Rahimpour 2 years ago

Last reply by Nabeel Rahimpour 2 years ago

  • Archived

How do I get LIBREOFFICE to work in FF? D/L went fine. It's an AFTER D/L ERROR: requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE. FF won't work with JAVA though. Can't find workaround add-on.

LibreOffice error: LibreOffice requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE and restart LibreOffice. https://hub.libreoff… (read more)

LibreOffice error: LibreOffice requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE and restart LibreOffice. https://hub.libreoffice.org/InstallJava/?LOlocale=en-US

I found nothing in FF extensions add-ons to facilitate this program/app. FF won't work with JAVA files but they provided no alternative. LibreOffice is the only free Office-like program/app. that is currently up and working today that I can find on any list I've pulled via browser on the first page or two.

It is so confusing to go to Edge or Chrome to use it - and hard to move things from FF over to Edge to get to LibreOffice - can't follow what I'm doing that way. I want to use FF. I feel safer there.

I don't trust downloading from random sites. Bait and switch for files. Malware. If there are is a trust-worthing d/l workaround pls tell me. I;m not up on them - not in the loop.

I need assistive technology really - this is just a start for me to get organized. You can give me advise on what keeps you swift and organized if you can too. Appreciate that much too. Thanks for any help.

Asked by islander1 2 years ago

Last reply by islander1 2 years ago

  • Solved
  • Archived

Recover "Recently Closed Windows/Tabs" Information

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently… (read more)

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently Closed" tabs and windows is gone!

THIS IS COMPLETELY UNACCEPTABLE!

What is the reason for the existence of a SYNC feature if it isn't to MAKE SURE that a record of open tabs and windows is SECURELY maintained no matter how many times the application crashes, so that AT ALL TIMES, this information is kept INTACT, regardless of the state of the end users device? That is BY FAR the most important part of the sync feature! Are you telling me that there is no backup process of that information?

This is the kind of thing I never expected from you guys at Mozilla. I've been using Firefox for MANY years because I trust what you do. Today that trust has been SEVERELY and BRUTALLY wounded, most likely beyond repair...

I need you to fix this...

I need you to recover that information for me and I need you to make sure that what just happened could never, ever happen again unless God himself caused every digital storage unit on earth to disintegrate.

Asked by arex86 2 years ago

Answered by cor-el 2 years ago

  • Archived

Some buttons keep flashing when scrolling in Firefox on Windows 11

Just got a new laptop with Windows 11, installed Firefox, and am running FF 98.0.1. When scrolling on some pages, the buttons look like they're constantly flashing. But i… (read more)

Just got a new laptop with Windows 11, installed Firefox, and am running FF 98.0.1. When scrolling on some pages, the buttons look like they're constantly flashing. But if I scroll slowly, I can see that the button color is itself scrolling within the button boundary. Or at least, that's what it looks like. Attached a sequence of images to show what I mean. Can anyone help? It's so irritating that I might be forced to use a different browser, which I don't want to do! This didn't happen on my old laptop running Window 10.

Asked by Georgia_ 2 years ago

Last reply by Georgia_ 2 years ago

  • Archived

MyAirris modem,router is locked out for to many attempts

I have an Airris modem router combo that is locked out for to many attempts. I have done a reset and it still wont unlock. I had the same problem wit a bank lockout on y… (read more)

I have an Airris modem router combo that is locked out for to many attempts. I have done a reset and it still wont unlock. I had the same problem wit a bank lockout on your website and i got out of it by accident when I found a security site on fire fox an it was in Preferences and it was listed as do not allow and allow, clicked on allow and that whole mes cleared instantly. did I write this down, no I will remember it SURE . cold you please tell me where it is

Asked by builder 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

the downloads icon in toolbar keeps randomly opening

the downloads icon in toolbar (the one that says, "Display the progress of ongoing downloads" when hovering cursor over it) keeps randomly opening and showing me the file… (read more)

the downloads icon in toolbar (the one that says, "Display the progress of ongoing downloads" when hovering cursor over it) keeps randomly opening and showing me the files that have downloaded as if i clicked on it. my cursor is nowhere near the icon, so no accidental clicking on it. and it seems to happen when I'm not touching the keyboard, mouse or trackpad. it just pops open. and there are not current downloads--just a list of files that have already been downloaded. odd...

Asked by Angstromm 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Disable webp crap.

Image url has jpg at the end, when I save, the extension is webp. webp opens as darkened version of the original image in browser. How to disable webp and save normal fie… (read more)

Image url has jpg at the end, when I save, the extension is webp. webp opens as darkened version of the original image in browser. How to disable webp and save normal fiel that won't be dark? This olution doesn't work: https://support.mozilla.org/en-US/questions/1329624 Image saved as jpg still dark, as if it was still webp.

Asked by SF01 2 years ago

Answered by user104147805413306348376805769878442569366 2 years ago

  • Archived

Firefox 98 for Windows

How can I prevent websites from tracking my mouse cursor? I was searching for the question for a long time and couldn't find any answers. Basically. I open a site, I wan… (read more)

How can I prevent websites from tracking my mouse cursor? I was searching for the question for a long time and couldn't find any answers.

Basically. I open a site, I want to click on Back or close the tab and it sends a pop up like "wait, don't go!" etc.

Any ideas? I think about extension or option in settings/configs.

I guess like my question is very unique or was skipped by search engines.

I hope for help.

Asked by Thomas 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Place holders upside down in Google News (logged in)

The arrows for place holders, such as Page Up, on Google News are appearing as large fonts and sometimes upside down. Not sure if it's a local issue or not but I thought … (read more)

The arrows for place holders, such as Page Up, on Google News are appearing as large fonts and sometimes upside down. Not sure if it's a local issue or not but I thought I'd report in case it's global. I wouldn't know how to title the search to see the issue has been reported. Forgive me if so.

Edition Windows 10 Home Version 21H2 Installed on ‎2/‎27/‎2022 OS build 19044.1586 Experience Windows Feature Experience Pack 120.2212.4170.0 AMD Ryzen 3 3350U with Radeon Vega Mobile Gfx 2.10GHz Firefox 98.0.1 (64-bit) Chrome: Version 99.0.4844.74 (Official Build) (64-bit) Website: https://news.google.com/topstories?hl=en-US&gl=US&ceid=US:en

Asked by whocanduncan 2 years ago

Last reply by whocanduncan 2 years ago

  • Solved
  • Archived

Avast Passwords eol version?

Recently Firefox updated. It cleared all of my bookmarks and browser history isn't reloading my last session. I can get the bookmarks from Chrome. The big issue is how do… (read more)

Recently Firefox updated. It cleared all of my bookmarks and browser history isn't reloading my last session. I can get the bookmarks from Chrome. The big issue is how do I reintegrate Avast Passwords eol version? Without this I need to use Chrome which isn't my ideal choice.

Asked by dartallis 2 years ago

Answered by dartallis 2 years ago

  • Archived

Problems playing videos.

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going o… (read more)

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going on with firefox? what would be the best fix?

Asked by jameswldrn537 2 years ago

Last reply by Terry 2 years ago