Showing questions tagged:

Firefox is not using my location

Firefox is my default browser, but often shows my location wrong in my home location. Google chrome and maps shows it correctly. Please tell me where firefox thinks I a… (read more)

Firefox is my default browser, but often shows my location wrong in my home location. Google chrome and maps shows it correctly. Please tell me where firefox thinks I am and how I might correct it.

Open 3 325

Third-party Password Managers

I am running Firefox 147 on a Windows 10 desktop PC. I am using DualSafe Password Manager. However, the 'Ask to save passwords' option is ticked in my Settings (see attac… (read more)

I am running Firefox 147 on a Windows 10 desktop PC. I am using DualSafe Password Manager. However, the 'Ask to save passwords' option is ticked in my Settings (see attached screenshot), and also greyed out so I can't alter it. Firefox keeps asking to save passwords for sites that I sign into. Can anyone suggest how I can fix this. To my way of thinking, if a thrid-party password manager is installed, Firefox should see this (it does) and automatically set itself to not ask.

Open 3 171

This profile was last used with a newer version of this application. Please create a new profile.

Mozilla made an update of my Firefox installation on my Win11 laptop. all my password disappeared as well as my history and bookmarks. I have now a virgin installation a… (read more)

Mozilla made an update of my Firefox installation on my Win11 laptop. all my password disappeared as well as my history and bookmarks.

I have now a virgin installation and is starting from scratch.

Now I get this error message: "This profile was last used with a newer version of this application. Please create a new profile." I deleted met shortcut and I opened Firefox by using Windows search. Now I see 4 profiles! I think I do not need to create a new profile. Maybe delete 3 of them ? What to do ? And, how?

Open 3 252

Firefox long time loading some pages

Recently I’ve had a few Firefox problems on my W11 desktop. Sometimes when I try to load a website, nothing appears until several seconds (30 or more) have passed. During… (read more)

Recently I’ve had a few Firefox problems on my W11 desktop. Sometimes when I try to load a website, nothing appears until several seconds (30 or more) have passed. During that time, the bottom of the screen shows the message Transferring data. Then, after that long wait, very often only a top piece (1/3 to ½) of the page appears. If I wait long enough (a minute or two), the rest of the page appears. Another problem is illustrated in the two images. When I go to AARP, I get the first image. T then press the Reload button and the second image appears. This problem is fairly recent. Previously, the first image always loaded with not problem. Any ideas of what’s happening and, even more importantly, how it can be fixed? Thanks.

Solved 2 252

Wrong text on autofill

I accidentally typed my protonmail password into the field of my username/mail address. I don't remember what more I did (propably answered yes to save) but now there is … (read more)

I accidentally typed my protonmail password into the field of my username/mail address. I don't remember what more I did (propably answered yes to save) but now there is as autofilled my password for username always I open my Protonmail account. I am using Firefox as browser (should be the newest version) while Emailing.

I tried to delete autofill of Firefox according to the next advise: "go to Settings > Privacy & Security, scroll to "Forms and Autofill," and uncheck "Autofill addresses" to stop saving them"

Then I was astonished. There is no "Forms and Autofill" setting on my Firefox at all!

Protonmail settings didn't help either nor Windows 11 - neither FAQ.

Ilkka

Solved 2 370

right click print

I like Firefox with one exception. The right-click print feature is missing in the drop-down menu. I can print from the Application Menu but the 'print' feature is missin… (read more)

I like Firefox with one exception. The right-click print feature is missing in the drop-down menu. I can print from the Application Menu but the 'print' feature is missing using the mouse right-click menu. The right-click feature does work using other browsers. A picture of my right-click menu using Firefox is attached. THANKS

Solved 2 279

Cancel yearly subscription to Mozilla Monitor Plus

Hello, I was trying to remove my credit card information and cancel my yearly subscription to Mozilla Monitor Plus that is due to Renew February 21, 2026 for the amount o… (read more)

Hello,

I was trying to remove my credit card information and cancel my yearly subscription to Mozilla Monitor Plus that is due to Renew February 21, 2026 for the amount of $107.88. I could not find a way to delete my payment method and/or cancel my subscription.

Can you please assist me with this?


Thank you,

Moderator note: This question has been edited to correct the formatting.

Locked 2 171

The part displayed in the Firefox address bar is annoying

Hello. I have some questions. I want to delete the image, but I don't know how. How can I do this? I've looked into it, but I couldn't find a solution, so I came to ask f… (read more)

Hello. I have some questions. I want to delete the image, but I don't know how. How can I do this? I've looked into it, but I couldn't find a solution, so I came to ask for advice.

Solved 2 108

WHY!!! is firefox blocking the paypal popup?

Why is firefox blocking the paypal popup??? I've tried all the solutions to get it to work, but it still does not work. Went into Settings/Privacy & Security/Permissi… (read more)

Why is firefox blocking the paypal popup??? I've tried all the solutions to get it to work, but it still does not work.

Went into Settings/Privacy & Security/Permissions, Block pop-ups and third-party redirects is selected, but I've added http://paypal.com and https://paypal.com to the exceptions

Version 147.0.3 (64-bit) Windows 11, current version No adblocks installed in firefox

Open 2 405

Have an additional bookmark toolbar along the top of my screen.... how to get rid of it. have deleted each bookmark individually but they're all there again when I open firefox

'I have an additional bookmark toolbar along top of my screen... how to delete this bookmark bar. When I delete each of them it's all still there next time I open my fir… (read more)

'I have an additional bookmark toolbar along top of my screen... how to delete this bookmark bar. When I delete each of them it's all still there next time I open my firefox

Solved 2 144

Firefox not able to access a site

The problem that is occurring with Firefox is one website American Airlines, I can not log in to my account with Firefox, however Chrome has no problem logging in. Runni… (read more)

The problem that is occurring with Firefox is one website American Airlines, I can not log in to my account with Firefox, however Chrome has no problem logging in. Running Windows 11 up to date Firefox 147.03 64 bit. below is the error message I get Access Denied You don't have permission to access "http://www.aa.com/homePage.do" on this server.

Reference #18.450c3417.1770423478.9f1ea295

https://errors.edgesuite.net/18.450c3417.1770423478.9f1ea295

Thanks for any help. Rick

Solved 2 226

Why are you dlocking me for my [edited from public] @deamer.org address I have used for 25 plus years with no problems

Up until today I have never had trouble accessing My [edited from community support forum] @deamer.org address for the Deamer.org website But to day I am completely bl… (read more)

Up until today I have never had trouble accessing My [edited from community support forum] @deamer.org address for the Deamer.org website But to day I am completely block our by Fire fox for even getting to Deamer.org and I get this message Did Not Connect: Potential Security Issue

Firefox detected an issue and did not continue to 408916.svc.e1m.net. The website is either misconfigured or your computer clock is set to the wrong time.

It’s likely the website’s certificate is expired, which prevents Firefox from connecting securely.

What can you do about it?

408916.svc.e1m.net has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Learn more…

Open 2 153

Middle search bar not working on firefox screen

hi i am unable to use the middle search bar on the firefox screen , i understand that this search bar is a dummy bar, i have been told that to make this bar work you have… (read more)

hi i am unable to use the middle search bar on the firefox screen , i understand that this search bar is a dummy bar, i have been told that to make this bar work you have to alter the settings using about:config process, and changing the handoff from ture to false , to which I have done in the past and it has worked , but for a reason I cannot understand this seems not to work now , i am completely lost now and i am reaching out to the community for help and advise thank you . K.

Solved 2 45