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  • Archived

Certain webpages are being redirected to Plusnet

The following two pages www.hartley-kent.org.uk www.hextablegardenweather.co.uk redirect to this page, which I have visited before https://www.plus.net/member-centre/… (read more)

The following two pages

www.hartley-kent.org.uk www.hextablegardenweather.co.uk

redirect to this page, which I have visited before

https://www.plus.net/member-centre/login

I know the first page has no redirect at webhost so I don't know why this happens. Same problem in Chrome and Edge. Malware is unlikely as Plusnet have thousands if not millions of customers.

Hope you can help!

Asked by pmayer5 2 years ago

Last reply by jonzn4SUSE 2 years ago

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How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (read more)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Videos Will Not Play

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going arou… (read more)

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going around and nothing happens. I tested the same on Microsoft Edge and it works. I do not like Edge and hopefully, you can solve this issue because it is important. I have looked at all the solutions online but they do not fix the problem. I use Windows 11 and everything is up to date.

Asked by lance24 2 years ago

Answered by lance24 2 years ago

  • Archived

Session Restore is once again greyed-out/unclickable, and I had a huge amount of tabs open. It will take forever to figure out what even a fraction of them were, is it possible to try to restore them some other way.

Any way to try to restore or at least get a list of what my suddenly unrestorable tabs were? I mean, aside from looking through every single item in my entire history and… (read more)

Any way to try to restore or at least get a list of what my suddenly unrestorable tabs were? I mean, aside from looking through every single item in my entire history and then trying to figure out whether I had already finished that project or not?

(I'll get old and die before I complete that.)

I had many many tabs open, in many many windows, and I discovered long ago (this is not necessarily a good thing:) that if you have the internet on your device shut off while you start firefox up, and while you session restore, though all the urls and the tabs and the windows reappear, none of the are actually loaded, they are just sitting there, and you need to reload each page/tab before the computer seems to use any ram (if that's the word) to run the page. This unfortunately allows a distractable procrastinator like me to accumulate literally thousands of unfinished tabs, which I was of course going through one by one and closing, but I had tons and tons of them open still.

When session restore suddenly no longer is an option, (it is greyed out, and not for the first time,) are there any other options?

I hear mumblings from the web that imply there may be.

such as this?

https://www.jeffersonscher.com/ffu/scrounger.html?fbclid=IwAR172UESrZ1OHwugYV0KB-4lP0etZG7IyIx1IUCNn3kFLTWgN6EuL8RWLOc

anything else? or do I have to just give up and start over? (and ON that note, how can I avoid this in the future, there must be some way in lieu of me actually finishing one thing before starting 100 more,) to avoid this?

p.s. getting them back, somehow, would be what I desire, first.

Asked by Robbins_in_California 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox automatic spell check function funny

I want to ask for advice. Firefox automatic spell check function funny. I've searched a lot, but I'm in trouble because I can't find a solution. In the firefox settings p… (read more)

I want to ask for advice. Firefox automatic spell check function funny. I've searched a lot, but I'm in trouble because I can't find a solution. In the firefox settings panel, I unchecked "Use automatic spell check function" and used it. I understand that the check is entered by inputting characters in English, but it is strange that the spell check is entered in other languages (Japanese input). I don't know the solution.

Asked by sweet0670 2 years ago

Last reply by sweet0670 2 years ago

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  • Archived

Special character option for "generate strong passwords"?

I use/like the randomly-generated 'strong' password feature, but is there a setting/option to have it include one or more special character(s)? So many sites nowadays re… (read more)

I use/like the randomly-generated 'strong' password feature, but is there a setting/option to have it include one or more special character(s)? So many sites nowadays require one, and VERY few *prohibit* them. I know I can 'substitute' one in there, but I'm VERY lazy! Thanks.

Asked by Conrad 2 years ago

Last reply by Paul 2 years ago

  • Solved
  • Archived

How can I stop Firefox from saving all downloads to my download folder?

I have used Firefox for years. I am computer literate and do not like the newer approach Firefox has taken to save all downloads to my downloads folder. I have to conti… (read more)

I have used Firefox for years. I am computer literate and do not like the newer approach Firefox has taken to save all downloads to my downloads folder. I have to continually go in and manually delete the files.

For instance, I have a lot of pdf forms that I have to open directly in Acrobat, those files are then duplicated and saved in my downloads. This is causing a mess for me.

This was NOT an improvement in my opinion. Is there a way to stop this???

Asked by ddb6081 2 years ago

Answered by AliceWyman 2 years ago

  • Solved
  • Archived

Restoring All Firefox WIndows 10

I installed a plug in and have now lost all my Firefox configuration, stored pages etc. I backup my entire PC everyday and can restore individual files. What Windows 10 f… (read more)

I installed a plug in and have now lost all my Firefox configuration, stored pages etc. I backup my entire PC everyday and can restore individual files. What Windows 10 files need to be restored in order to return my Firefox before the crash?

thank you, Robert

Asked by rkruz3 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offli… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 2 years ago

Answered by p12om3th3us 2 years ago

  • Solved
  • Archived

Cannot set cookie preferences when using Firefox

Hi: I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection… (read more)

Hi:

I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection for the websites, but nothing changed. I tried the same with Safari using the same computer and mouse, and I had no problems.

Is this a known bug?

I attached a screen capture. Thanks.

Asked by Sue 2 years ago

Answered by cor-el 2 years ago

  • Archived

Firefox and Constant Contact

I do freelance work for a nonprofit that uses Constant Contact for its bulk fundraising emails. I've been doing this for at least 3 years using Firefox, but suddenly, som… (read more)

I do freelance work for a nonprofit that uses Constant Contact for its bulk fundraising emails. I've been doing this for at least 3 years using Firefox, but suddenly, something weird is happening: in any text block I insert, all the words run together as if I'm not hitting the spacebar. I'm communicating regularly with Constant Contact support, and they've even escalated the issue...but nothing seems to work. (It often looks fine on their end, but not on mine.) Unfortunately this ONLY happens with Firefox; using Edge and Chrome, the words come out fine. CC is still trying to solve the problem, but thought I'd bring it here to see if anyone else has any ideas.

Thanks in advance!

Asked by Joan Merriam 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Default Browser

I have Firefox installed and set as my default browser and yet my Registry shows the following: Open with Application Issue "C:\Program Files\Internet Explorer\iexplore.e… (read more)

I have Firefox installed and set as my default browser and yet my Registry shows the following: Open with Application Issue "C:\Program Files\Internet Explorer\iexplore.exe" %1 HKCR\ftp\shell\open Open with Application Issue "C:\Program Files\Internet Explorer\iexplore.exe" %1 HKCR\htmlfile\shell\open Open with Application Issue "%ProgramFiles%\Internet Explorer\iexplore.exe" -nohome HKCR\VisioViewer.Viewer\shell\open

Since Firefox is set as my default browser I would have expected to see Firefox here in these registry entries as my default browser in lieu of Internet Explorer. However, if I delete those Registry entries, it then breaks any embedded links in MS Programs such as Outlook mail and Excel. I have I.E as non-active (i.e. unchecked in Programs) but the system still seems to rely on I.E for opening any embedded links. Any suggestions as to how to fix this problem would be appreciated.

Asked by Sandgroper48 2 years ago

Last reply by Sandgroper48 2 years ago

  • Archived

Delete old page history per company policy (1 month)

Why can i not set history to delete after 30 days? It appears the only option is an add-on which Firefox warns might not be safe. This is a security issue and Firefox is… (read more)

Why can i not set history to delete after 30 days? It appears the only option is an add-on which Firefox warns might not be safe. This is a security issue and Firefox is supposed to be good for security, but I can find no setting that will allow me to clear page history older than X days (30 days is my company document control policy). Even IE has this feature.

Asked by mak229 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Merge titlebar with Menu Bar

I upgraded my laptop to Ubuntu 22.04 and am running FireFox 102.01 (64-bit) now. I noticed that (by default, at least) the FireFox titlebar has disappeared. What would h… (read more)

I upgraded my laptop to Ubuntu 22.04 and am running FireFox 102.01 (64-bit) now.

I noticed that (by default, at least) the FireFox titlebar has disappeared. What would have been its contents are shown on the tab-label, though I usually have enough tabs open that only a few letters of the title are visible.

That being said, about 75% of the space is empty on the Menu Bar, which only lists File Edit View History Bookmarks Tools Help Why not show the page title in a pane on the right-end (or middle) of the Menu Bar?

Asked by Carl 2 years ago

Last reply by Carl 1 year ago

  • Archived

Only 3 of 4 closed firefox windows do open

Hello, yesterday i closed my firefox with 4 open windows. Altough firefox is set to open all tabs and windows at startup, only 3 of 4 reopened again. I can not find the… (read more)

Hello,

yesterday i closed my firefox with 4 open windows. Altough firefox is set to open all tabs and windows at startup, only 3 of 4 reopened again. I can not find the fourth one in "recently closed windows" and nowhere else.

Are there options? For example scrolling through the "window-history" in the Sync-Account?

Thanks in advance.

Best regards, Pascal Stieringer

Asked by p.stieringer 2 years ago

Last reply by p.stieringer 2 years ago

  • Archived

Firefox Browser NOT Compatible with website

When logging in to https://login.amwater.com (American Water, a large Public Utility), receive the attached message. Site refuses to proceed, insisting that users switch… (read more)

When logging in to https://login.amwater.com (American Water, a large Public Utility), receive the attached message. Site refuses to proceed, insisting that users switch browsers to Chrome or Safari. Is this the beginning of the end? Thanks for any help. Running Win7, FFx 102.1

Asked by tyn2 2 years ago

Last reply by tyn2 2 years ago

  • Archived

Firefox browser allows frequent pop-ups despite installing blockers

I keep getting annoying block-ups on different websites, all of which are asking me to sign up for a newsletter e.g. - https://michaelwest.com.au/ https://theconversati… (read more)

I keep getting annoying block-ups on different websites, all of which are asking me to sign up for a newsletter e.g. - https://michaelwest.com.au/ https://theconversation.com/au https://johnmenadue.com/category/politics/

Is there a pop-up blocker that can stop these annoying intrusions?

I would be grateful for any help.

Asked by bwmorris10 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox I want to change the color of unvisited and visited sites

Even if you change the color of the link from the firefox settings, color scheme management, it will not be reflected. I used Stylus to change the color, but suddenly it … (read more)

Even if you change the color of the link from the firefox settings, color scheme management, it will not be reflected. I used Stylus to change the color, but suddenly it stopped working. I think the firefox settings themselves are fine, but I can't find a solution.

Asked by sweet0670 2 years ago

Last reply by Paul 2 years ago

  • Archived

I can open 4 or 5 web pages and no more.

After opening 4 or 5 web pages I can open no more and I have to restart to continue. I have tried clearing the cache and that didn't work. I also set it to clear the ca… (read more)

After opening 4 or 5 web pages I can open no more and I have to restart to continue. I have tried clearing the cache and that didn't work. I also set it to clear the cache when I close the program. That didn't help either. I have used Firefox for years without problems. How can I go back to normal function?

Asked by gomurchu 2 years ago

Last reply by gomurchu 2 years ago