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Context menu missing items

I'm having this exact problem from here , but browser.taskbar.lists.tasks.enabled has always been set to true. Toggling it does nothing in itself in between restarting my… (read more)

I'm having this exact problem from here , but browser.taskbar.lists.tasks.enabled has always been set to true. Toggling it does nothing in itself in between restarting my machine. I am certain it's not a jump menu thing because this isn't about shortcuts (and besides the point, enabling the jump shortcuts from my OS side of things does not display it either way). I just want the stuff that the user in the above link listed.

Coincidentally, I had this exact problem a short while before, and I think it may have had to do with an update, because I remember Firefox updating at least twice fairly recently and it is in this time I've noticed this issue. The first time around it resolved itself, but this time it has not and I do not know the cause.

Unpinning/pinning the icon on the task bar does not resolve this either. It seems none of the conventional solutions in the past work, so unless I am missing something, something broke.

Asked by Kosal 21 hours ago

Last reply by Kosal 19 hours ago

Firefox hangs after switching between virtual terminals (Linux)

Hi, I like to use separate user accounts / X sessions for work and personal stuff. Whenever I switch from one session to another (ctrl+alt+Fx), it usually takes a few mi… (read more)

Hi,

I like to use separate user accounts / X sessions for work and personal stuff. Whenever I switch from one session to another (ctrl+alt+Fx), it usually takes a few minutes for Firefox to get responsive again. Sometimes it never does (typically on Mondays, after working in my "personal" session all week end, and switching back to my "work" session). Other applications (xterm, qpdfviewer, etc...) don't seem to be affected at all. Is there something I can do to fix that ?

Thanks,

 -Olivier.

Asked by oprs 8 hours ago

Last reply by oprs 1 hour ago

Different passwords across synced devices - safe way to resolve?

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' … (read more)

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' details there that I had deleted from FF. Strange! Anyway, I finished the tidy up and went to my Android phone (set up to sync) and did the sync there and it looked OK. I then had the idea to look here for the 'extra' one I had seen in Edge and sure enough it was there! I also noticed lots of others I had deleted from the 'Master'. Changes to passwords had been replicated successfully though. What is the logic for syncing in these instances? I then signed out of FF on the phone to stop the sync and deleted one that was common to both and then signed back in and synced - it did delete it from the PC when I synced that. This makes me nervous to delete them all from the phone when signed out and syncing upon re-connect. So, what is the safe way to make the password details from the PC be an exact copy on the phone - no extras?! My thoughts were to disconnect the phone (but hoped it would remove things), delete the details manually if required, sign back in and re-sync. But I don't want to risk the sync actually wiping out the contents of the PC! Thanks! TL;DR - how can I safely remove the synced contents from one device and then resync it. Currently, the contents across devices is different after a sync.

Asked by SJW211 6 days ago

Last reply by SJW211 3 days ago

Firefox closes immediately upon opening and then reopens

Running Firefox 124.0.1 (64bit) on my Windows 10 Version 10.0.19045 Build 19045. Every time I open Firefox, it closes within a couple of seconds and then reopens by itsel… (read more)

Running Firefox 124.0.1 (64bit) on my Windows 10 Version 10.0.19045 Build 19045. Every time I open Firefox, it closes within a couple of seconds and then reopens by itself and keeps working. How can I fix this glitch?

Asked by Malik 5 days ago

Last reply by Malik 5 days ago

logging in to USAA.com

All of a sudden, I can no longer logon to my USAA account via Firefox on my desktop computer. The USAA logon page opens with no problem, but after entering my credential… (read more)

All of a sudden, I can no longer logon to my USAA account via Firefox on my desktop computer. The USAA logon page opens with no problem, but after entering my credentials I get the following pop-up: "We are unable to complete your request. Our system is currently unavailable. Please try again later." It works fine on my laptop

Asked by timingiseverything1963 6 days ago

Last reply by timingiseverything1963 4 days ago

I can't delete and replace Roaming>Mozilla>Firefox with a backup copy in Windows 11--other program using error.

I can't delete and replace Roaming>Mozilla>Firefox folder with a backup copy in Windows 11-- I get an other-program-using error. I have done this many times before… (read more)

I can't delete and replace Roaming>Mozilla>Firefox folder with a backup copy in Windows 11-- I get an other-program-using error.

I have done this many times before in Windows 10 and it always works beautifully. In Windows 11, however, I get an error about another program using a file in the folder. If I try to delete the folder I get a message about needing permissions from user (for clarity, the user account is an administrator). Now I am also very familiar with Windows permissions. I checked and administrators already have full privileges on the folder. Even if I explicitly add my particular user, nothing changes. I have done some other sleuthing but nothing helps identify the problem.

A bit of context – I just bought a new Dell, rather high-end and expensive laptop so I am really not amused at the fact that I can't just port in all of the stuff in the Firefox folder so I don't have to lose everything related to Firefox from my previous laptop. I do nightly Acronis backups so I have the folder and files but somehow Windows 11 is not letting me do my usual substitute backup copy of Firefox folder for new fresh-install Firefox folder.

Please — help — I had hoped that I could use the Acronis Universal Restore feature to move everything over from my old system to my new hardware — I've done that before. Unfortunately that wasn't an option given that the new machine comes with Windows 11.

I see other people have been having problems related to this folder with Windows 11 but I don't see any solution — again, please help!

Thanks for any help resolving this!

Asked by Jerry Paquette 6 days ago

Last reply by Jerry Paquette 3 days ago

I can't log into my regions online bank account.

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate… (read more)

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate using Google for anything!

Regards, Chris

Asked by glidercj 2 days ago

Last reply by glidercj 1 hour ago

Youtube videos (especially in playlist) do not (always) play automatically.

Hello, I recently moved from Chromium based browsers to Firefox and, as my title indicates, I've been facing issues with youtube playlists on two different computers so … (read more)

Hello,

I recently moved from Chromium based browsers to Firefox and, as my title indicates, I've been facing issues with youtube playlists on two different computers so far, may it be in normal windows or in private ones (where the only addon left running would be ublock origin).

The autoplay does not work in a predictable way. While the browser does reach the next video in the playlist once the previous one ended, more often that not, the video won't play. As I said, the behavior is unpredictable. There are times when it'll work right of the bat, but stop working after a few videos, and there are times when it won't be working at all from the very beginning.

I did enable FF's autoplay setting (or so it would seem from what I can see), for it says:"Autoplay: Allow audio and video" when I click on the icon next to URL bar.

I have not yet tested with my addblocker disabled, for ublock origin being fairly widely used I assumed I would have ran into far more issues akin to mine when I googled my issue.

Thanks in advance for your help.

Cordially,

Asked by facorreg 6 days ago

Last reply by facorreg 5 days ago

Causes lag

When I open firefox it is fine, then ads, buttons, means of surfing then net opens new windows (according to task master) and never closes a window. So once I'm into a ga… (read more)

When I open firefox it is fine, then ads, buttons, means of surfing then net opens new windows (according to task master) and never closes a window. So once I'm into a game or web site, it's taking over half of my memory (showing like 11 firefox windows open). I can't play any of my games, even minecraft (which is odd). This didn't happen til this last update. Right now I'm stuck at home mending a broken hand, so I kinda need my browser games where I only use my mouse. If there's an easy fix, I'd really like some help in fixing this issue please. Thank you, Lisa Pearson

Asked by Lisa Pearson 3 days ago

Last reply by Lisa Pearson 2 days ago

Firefox Unable to Update Automatcially

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (read more)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 5 days ago

Last reply by exo82 4 days ago

Wrong Country and Language

Starting about a week ago, when I use Firefox 124.01 on my Windows 10 PC to visit Ebay, the pages show in Portuguese, and the country shows as Brazil. I'm in the USA. Thi… (read more)

Starting about a week ago, when I use Firefox 124.01 on my Windows 10 PC to visit Ebay, the pages show in Portuguese, and the country shows as Brazil. I'm in the USA. This problem does not occur when I use Chrome, Opera or Edge. Any idea about why this has happened and what I can do to fix it. On Ebay, I can manually change the language and location, but if I close Firefox, the problem returns. I'm using the version of FF that keeps no cookies or history. Thanks

Asked by rmrav48 6 days ago

Last reply by rmrav48 5 days ago

Start of Firefox is slow. Startup-Time between 35 seconds and 2 Minutes

Hello, the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after… (read more)

Hello,

the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after 35 - 120 seconds.

What we did to determine the Problem so far:

  • disabled Anti-Vir
  • Disabled VPN-Client and tried connection via LTE-Hotspot to bypass company Network and Firewall
  • Changed DNS to 8.8.8.8 and 9.9.9.9
  • Deleted Cache
  • Changed Startup-Page
  • Disabled Secure DNS in Firefox Settings
  • Disabled all GPOs on Workstation and deleted policies.json so no Policies got applyed
  • deleted Startup-Cache and enabled secure-start in about:support
  • reinstalled Firefox
  • changed from up to date ESR to latest Release
  • Users Temp and Windwos-Temp deleted

No Problems on another similar Workstation with same Firefox Release.

I wonder if there is any startup-debugging capability.

Asked by Crofex 3 days ago

Last reply by Crofex 2 days ago

Restoring bookmarks and Add-ins to new computer

I changed computers. I installed Firefox. I followed these directions: Back up and restore information in Firefox profiles https://support.mozilla.org/en-US/kb/back-and-… (read more)

I changed computers. I installed Firefox. I followed these directions:

Back up and restore information in Firefox profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

I copy the contents of the profile folder from the old computer to the new profile folder on the new computer. I opened Firefox and my bookmarks and Add-Ins were not restored. I manually imported my bookmarks from a backup and got them restored. How do I restore my Add-ins and all their settings and configuration files?

Why did that profile files restoration restore my bookmarks and Add-Ins?

Thanks to anybody who can help me.

Asked by bkoopers 1 day ago

Last reply by bkoopers 1 day ago

Win.Virus.Zard-10023240-0 within Firefox Setup .msi

ClamAV was triggering on several MSI and EXEs for Firefox Setup versions; 124.0.1.msi, 115.9.1esr.msi, 124.0.1.exe, 115.9.1esr.exe, 115.9.1esr.msi. The flag was on a file… (read more)

ClamAV was triggering on several MSI and EXEs for Firefox Setup versions; 124.0.1.msi, 115.9.1esr.msi, 124.0.1.exe, 115.9.1esr.exe, 115.9.1esr.msi. The flag was on a file Win.Virus.Zard-10023240-0. We believe this is a false positive, but was wondering if you could provide more insight into what Win.Virus.Zard is within the build?

Asked by william.swartz 3 days ago

Last reply by william.swartz 2 days ago

old passwords showing up saved logins AFTER 124.0.1 was installed

I've become VERY diligent about replacing my old, simple passwords. I no longer repeat passwords, have long complex logins, everything (not to mention 2-factor notificat… (read more)

I've become VERY diligent about replacing my old, simple passwords.

I no longer repeat passwords, have long complex logins, everything (not to mention 2-factor notification on sites that have it)

I was shocked that after I updated to 124.0.1 that alot of my old passwords showed back up in my saved logins

Fortunately that doesn't mean that those are still active passwords on there respective sites.

However, how do I get my "saved logins" back to it's form BEFORE I updated to 124.0.1.....it seems that the update is what did it

the only solution I can come up with is just manually delete all the old ones that showed back up...I really don't want to do that

For what it's worth- I do have a "Old Firefox Data" file on my desktop

I'm currently running MacOS Sonoma 14.2.1

Thank you I hope you can help

Asked by salvatorewrx 2 days ago

Last reply by salvatorewrx 2 days ago

Kaspersky Plus is loading a three-year-old Firefox profile

Since I upgraded from Kaspersky Internet Security to Kaspersky Plus, my Protected Browser version of Firefox has lost track of my current Protected bookmarks and stored p… (read more)

Since I upgraded from Kaspersky Internet Security to Kaspersky Plus, my Protected Browser version of Firefox has lost track of my current Protected bookmarks and stored passwords - but the bookmarks and passwords in the standard (i.e. not Protected Browser) Firefox remain the current set. Unfortunately this is a different set, so I no longer have access to the Protected passwords etc. Although Firefox has just updated to 124.0.1 the About display in Protected Browser insists "Firefox is being updated by another instance". Kaspersky have studied the GetSystemInfo report and cannot find anything amiss, so is Firefox causing the problem? e.g. where in Firefox did Kaspersky manage to find a three-years-out-of-date set of bookmarks and passwords?

Asked by Bill Welland 4 days ago

Last reply by Bill Welland 4 days ago

stderr from native app

The web page https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Native_messaging#troubleshooting says: if the native application sends any output t… (read more)

The web page

https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Native_messaging#troubleshooting

says: if the native application sends any output to stderr, the browser will redirect it to the browser console.

Is that still supposed to work? I'm asking because it seems that in recent versions of firefox that no longer works. I do not see any output that my native app emits to stderr. I tried multiple systems (all Windows based) and multiple versions of Firefox (including "115.9.1esr (64-Bit)" and "116.0.3 (64-bit)")

Asked by martin.hajduch 1 day ago

Last reply by martin.hajduch 14 hours ago