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I'm getting "The connection has timed out" when I try to connect to one specific website. I can connect to the site using Internet Explorer. Help?

As suggested by Firefox, I cleared my history and cache. I also downloaded and ran one of the Firefox recommended malware applications. I also removed Firefox from my f… (read more)

As suggested by Firefox, I cleared my history and cache. I also downloaded and ran one of the Firefox recommended malware applications. I also removed Firefox from my firewall and then added it back as suggested by Firefox. I have no problem accessing the site using Internet Explorer.

Asked by 1dancinjoe 8 years ago

Answered by jscher2000 8 years ago

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How do I disable or get rid of the plugin Supreme Savings? It is not listed as a plugin yet it still appears. Please help.

Somehow a plugin with the name of Ads by Supreme Savings plugin has gotten on my computer. It slows everything down and I do not want it. It does not show up on the lis… (read more)

Somehow a plugin with the name of Ads by Supreme Savings plugin has gotten on my computer. It slows everything down and I do not want it. It does not show up on the list of plugin's so I can not disable it. I have gone through regedit to take out all references to Supreme. I even uninstalled Firefox and downloaded the newest version to no avail. I did leave my bookmarks, etc. - could that be why this plugin is still there? Has anyone else had this issue? Can/will anyone help? Thank you for trying. Craig

Asked by Craige 8 years ago

Answered by Craige 8 years ago

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Can NOT get rid of AVG Safe Search

I've read most of the questions and fixes here for getting rid of AVG Safe Search. Can not get rid of it. I have no idea how I got it in the first place. Can someone giv… (read more)

I've read most of the questions and fixes here for getting rid of AVG Safe Search. Can not get rid of it.

I have no idea how I got it in the first place.

Can someone give me simple steps to get rid of it?

Every time I open a new tab it's no longer blank but has the AVG Safe Search, but I do NOT want.

I've checked my Add-0ns and edited the About:config . Still can't get rid of it.

Asked by vegaspatt 7 years ago

Answered by cor-el 7 years ago

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how do I remove thumbnails from new tabs? This feature appeared on latest update and I don't want it.

After a new update this morning all new tabs that I open appear with thumbnails of previously visited website. I do NOT want this feature. Please advise how to turn it of… (read more)

After a new update this morning all new tabs that I open appear with thumbnails of previously visited website. I do NOT want this feature. Please advise how to turn it off. Thank you

Asked by jancregan 9 years ago

Answered by cor-el 9 years ago

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How do I DISABLE CERTIFICATE checks?

How might I disable Fire Fox from checking web site certificates? WHY: I get too many "Secure Connection Failed" when there is really no problem. BING.COM doesn't have a… (read more)

How might I disable Fire Fox from checking web site certificates?

WHY: I get too many "Secure Connection Failed" when there is really no problem. BING.COM doesn't have a bad cert according to other browsers - but FF seems to have a problem it. I would like to disable any Fire Fox checking any web site certificate. How?

Cert error is: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

Thanks o

Asked by Outernaut 4 years ago

Answered by Seburo 4 years ago

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My toolbars disappeared and I can't find where to add them.

My FF just updated itself today. I only have my address bar and have gotten my Roboform toolbar back. I can open them from the bookmark icon but I want to add the too… (read more)

My FF just updated itself today. I only have my address bar and have gotten my Roboform toolbar back. I can open them from the bookmark icon but I want to add the toolbar that lets me open my bookmarks from there and I can't even find the dropdown that lets me see what toolbars are active. Whew this 30.0 has caused me headaches today! Thanks in advance.

Asked by majnuns 7 years ago

Answered by jscher2000 7 years ago

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2 firefox.exe running in the background whenever I open Firefox

Whenever I open Firefox, there are two firefox.exe running the background whenever I open the browser. Whenever I try to close the second one, it crashes all of the tabs … (read more)

Whenever I open Firefox, there are two firefox.exe running the background whenever I open the browser. Whenever I try to close the second one, it crashes all of the tabs that are on the browser, and whenever I reload the tabs, it pops up again.

I've scanned my computer multiple times with multiple anti-viruses, but there was no viruses to be found. I've also disabled the plugins that I thought were the issue, and refreshed Firefox, but it was still there. I restarted my computer, no luck in doing that. Uninstalling and reinstalling Firefox didn't even do the trick either.

The double processes sky-rockets my RAM and CPU, and it's starting to get annoying. Please help! I appreciate any cooperation!

Asked by TheCameraEye97 4 years ago

Answered by jscher2000 4 years ago

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I can't open a new tab

I've tried clicking the the plus button, pressing ctrl + t, and right clicking the tab bar and p ressing new tab. BUT NOTHING WORKS. To get tabs I have to right click lin… (read more)

I've tried clicking the the plus button, pressing ctrl + t, and right clicking the tab bar and p ressing new tab. BUT NOTHING WORKS. To get tabs I have to right click links and click open in a new tab. But that's really annoying. What do I do?

Asked by shemybabey 10 years ago

Answered by the-edmeister 10 years ago

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Recently started having redirection problems with Amazon

I have recently started having the redirection issue with Amazon. I click on a product link on the Amazon website and now I get the message that this page is not properl… (read more)

I have recently started having the redirection issue with Amazon. I click on a product link on the Amazon website and now I get the message that this page is not properly redirecting. I try Chrome and it works fine. I have cleared my cache, insured that cookies are accepted and I have searched for solutions. I did find several others reporting this problem, but none of their solutions worked for me. The odd thing is that some links on Amazon still work properly. But others don't. Here is a link that is not working for me: https://www.amazon.com/ChickenFuel-OMRI-Listed-Organic-Compost-Fertilizer/dp/B0102PAT9O?ie=UTF8&fpl=fresh&redirect=true&ref_=s9_cartx_gw_g86_i3_r

Here is another link that works fine: https://www.amazon.com/gp/product/B00VOLHKHA/ref=br_asw_pdt-2?pf_rd_m=ATVPDKIKX0DER&pf_rd_s=desktop-4&pf_rd_r=57NDHMP0ADH9BCSMAPX8&pf_rd_t=36701&pf_rd_p=4ccd27f1-4604-40d9-92c7-3318b57f8ba8&pf_rd_i=desktop

And, as I wrote above, all these links work in other browsers, i.e. Chrome. But I hate switching to Chrome so I can use Amazon. As far as I can tell, Amazon is the only website that has this issue. I browse a lot, so that seems strange to me.

Asked by pawnslinger 5 years ago

Answered by jscher2000 5 years ago

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how do i get rid of strongvault?

I heard they were gone because they didn't re-register the name. No matter. All I get from them are ads, one after another, interrupting my online work. There is no lo… (read more)

I heard they were gone because they didn't re-register the name. No matter. All I get from them are ads, one after another, interrupting my online work. There is no longer an icon on my desktop, so how do I delete?

Asked by nataan 8 years ago

Answered by Andrew 8 years ago

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I have no "Tools"available under Firefox/options.

I need to activate "cookies" but I have no menu item named "Tools" when I go to the Firefox button and select "Options". So how do I get the tools menu? Version is 18.1 … (read more)

I need to activate "cookies" but I have no menu item named "Tools" when I go to the Firefox button and select "Options". So how do I get the tools menu? Version is 18.1

Asked by ptcoker56 8 years ago

Answered by ptcoker56 8 years ago

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After uploading Firefox 18 the AOL Home Page has replaced my Firefox Home Page and I want to remove AOL Home Page

AOL has muscled in and replaced my Firefox home page as above with theirs without permission. How do I permanently remove the AOL home page to the trash can? And, if poss… (read more)

AOL has muscled in and replaced my Firefox home page as above with theirs without permission. How do I permanently remove the AOL home page to the trash can? And, if possible, give AOL a "rasberry" for their rudeness?

Thanks <<<< Peter Barrett

Asked by pbarrett 8 years ago

Answered by lobo_man 8 years ago

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Why, after updating plug-ins thru firefox's system [specifically adobe acrobat 10.1.4.38] it doesn't recognize it and says I need to update ?

This has been happening on & off for awhile. I've tried updating thru firefox, uninstalling & updating in firefox, and within acrobat. It says its updating but … (read more)

This has been happening on & off for awhile. I've tried updating thru firefox, uninstalling & updating in firefox, and within acrobat. It says its updating but the version doesn't change & can't find any evidence it did. Even uninstalling it still reinstalled 10.1.4.38 - the same version I've had since started using firefox. By the way, today I updated 'Shockwave Flash' thru same place & update said it still needed to update (cant remember which version it said) but I had disabled Shockwave for Director'. When I enabled it the update stopped saying it needed Flash update. Any chance there is a link between Acrobat & something else similar to the 'Director' that will assist in update recognizing it? A distant cousin-program?

Asked by Uptown22 8 years ago

Answered by jscher2000 8 years ago

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Is there a way to disable the HSTS ( HTTP Strict Transport Security ) list built into Firefox or to allow exceptions?

HSTS is problematic in that it incorrectly assumes that all users trust the default list of CAs and makes the adding of exceptions impossible even by advanced users. For … (read more)

HSTS is problematic in that it incorrectly assumes that all users trust the default list of CAs and makes the adding of exceptions impossible even by advanced users.

For example, torproject.org is inaccessible on Firefox unless I am willing to trust DigiCert to never sign a fake certificate either by negligence or by court order of any country in witch they operate, thereby making every https: site ( not just torproject.org ) vulnerable to a MITM attack.

A user disabling CAs in the browser is not unreasonable given the ever growing list of CAs built into Firefox ( each one a potential point of failure ), the number of CAs that have been recently compromised and the very low standards required to obtain a certificate.

While I understand the desire to protect the average user who doesn't understand how certificates work and will click past warnings without reading them, this protection should not come at the expense of more security conscious users.

I would recommend an about:config setting that would allow the creation of exceptions by users who explicitly choose to do so.

So far the only kludge I have been able to come up with is to modify c:\program files\mozilla firefox\xul.dll with a hex editor and replace the sites on the list ( this is far from an ideal solution ).

Asked by strange 8 years ago

Answered by dumdidadida 8 years ago

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Video Issues

Hello. Not really an emergency, just a very annoying and weird problem. Lately, videos that use Tumblr's uploader have been playing while looking like this: http://i.i… (read more)

Hello. Not really an emergency, just a very annoying and weird problem. Lately, videos that use Tumblr's uploader have been playing while looking like this: http://i.imgur.com/sReXFa2.jpg?1. I don't know if this started with Firefox's new version, or if it's a tumblr only issue, but that's how it is.

Here's the weird part: Start Firefox in Safe Mode, and it plays just fine, without all that weird coloring issue. Play it after Firefox has been reset, however, and it still looks like the link above. As far as I know, Safe Mode is pretty much Firefox when reset (though correct me if I'm wrong), but without the hassle of re-downloading your add-ons after you exit it.

Another weird part?: If I downgrade to version 22, the video also plays just fine, even with Add-ons added in.

So... any ideas about this?

EDIT: I might also note that videos that utilize YouTube and other sources play just fine. It's just the Tumblr-uploaded videos that have issues.

Also, why am I asking this here if it's a Tumblr issue? Because this problem only seems to crop up in FF (I tried Chrome and IE, and could not replicate the issue there).

Asked by ponyparty 8 years ago

Answered by cor-el 8 years ago

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I use Firefox 16.0.2 and Flash 11.5 502 keeps crashing, what can I do tosolve the problem?

I use Firefox 16.0.2 and Flash 11.5 502 plugin keeps crashing. I switch to Chrome or IE and don't have any problems. If I uninstall Flash plugin then Firefox works fine… (read more)

I use Firefox 16.0.2 and Flash 11.5 502 plugin keeps crashing. I switch to Chrome or IE and don't have any problems. If I uninstall Flash plugin then Firefox works fine - any suggestions as to what I can do? This has been happening for approximately two weeks and I keep awaiting for an update of Firefox assuming you know of the problem. I run AVG Free anti-malware , Zone Alarm firewall and Trusteer Rapport.

Asked by Allans 8 years ago

Answered by AliceWyman 8 years ago