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Cannot download any attachment on my AOL email as of today

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change… (read more)

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change any settings. What is happening???

Asked by bjoyner143 9 months ago

Answered by cor-el 9 months ago

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Lost All My Bookmarks

Hi, I downloaded the new Firefox browser a couple of days ago and now I have lost all my bookmarks. Does Firefox have a recent backup that I can import? I clicked on 'Bo… (read more)

Hi,

I downloaded the new Firefox browser a couple of days ago and now I have lost all my bookmarks.

Does Firefox have a recent backup that I can import?

I clicked on 'Bookmarks', then 'Manage Bookmarks', select restore, but the bookmarks are from months ago.

Where are my current bookmarks?

Also, where is the bookmarks icon which was in the top right-hand corner, how do I access the bookmarks in this new version?


Kind regards,

Maria

Asked by Maria 5 months ago

Answered by cor-el 5 months ago

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The mic and webcam popup doesn't go away even after the tab is closed. How to solve it? A bug?

When I go to a website that requests access to my webcam and/or my microphone (and I grant it), a tiny popup comes up over the tab bar. That's fine. But when I close the … (read more)

When I go to a website that requests access to my webcam and/or my microphone (and I grant it), a tiny popup comes up over the tab bar. That's fine. But when I close the tab using either or both, the popup doesn't go away. It doesn't contain the mic and/or cam icon(s) anymore, just the Firefox logo, but it doesn't go away and, oh my, it is so annoying.

The attached images are (1) the popup when I am using my mic in a tab, and (2) the popup when I am no longer using neither mic nor cam anywhere but the popup is still visible.

I can only remove the Firefox-icon-only popup by restarting Firefox!

How do I solve this? Is this a bug?

Asked by cloudchasingfun 1 year ago

Answered by cloudchasingfun 1 year ago

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BLOCKING FILE SYSTEM ACCESS -- DANGEROUS ALLOWANCE -- IDEAS & SUGGESTIONS

Hello to all, I was searching on Google how to block file:///C:/ or file:///D:/ because this is dangerous to allow!!! Shocking! And this is still not fixed after years… (read more)

Hello to all,

I was searching on Google how to block file:///C:/ or file:///D:/ because this is dangerous to allow!!! Shocking! And this is still not fixed after years of developments... Why? To keep this allowed makes it too easy for hackers, especially with multiple screens and a shadow/background screens available which can be running in the background, not seen, when hackers do that.. Kind of the way TeamViewer allows help to be provided remotely. Kind of screen sharing. Oh well...

Maybe need lots of complaints from you all to get this changed?..


Try yourselves to use file://C:/ with 2 // and file:///C:/ with 3 // and both are allowing access to the whole file system and any data file. BONKERS??? But why to use 3 /// if 2 // still works? Insider's job or programming conflict? Why would Firefox programmers allow that? I do not understand...

I tried to use selective website blocker, but for file:/// that addon says that the page is not supported... Maybe another type of addon could be developed for this to be blocked and secured once and for all, but not sure if Firefox would allow such an access or such a blocking. May cause issues with Downloads and accessing download folder from within Firefox. HOWEVER, they could block any system or file access from the ADDRESS BAR and SEARCH BAR and then do a work-around solution by developing a special warning 'dialog message' each time when any user (owner or remote user) tries to access forlder to see or use any file. That would be a lot like a guest account requiring password to access special folder or file, or wants to perform an action usually not allowed for a guest user. Password is required for that each time, or at leats a visual confirmation. That would help, I hope...

Would need to re-educate users after this! TOO DANGEROUS TO KEEP THIS IN SUCH A WAY AS IT IS NOW!!!!

DOES FIREFOX TEAM UNDERSTAND THIS? Maybe they forgot about this, maybe they did not figure out how to solve this, or maybe someone from an inside is helping hackers to have a very easy access? Not sure, but this "open doors to all system and data files for anyone" is shocking!


What about business or government people? What about online bullying and harrassment? What about privacy about which Firefox writes so much? Need more complaints to make this a serious issue. So, everyone, please write your own comments or complaints to Firefox and Chrome directly and maybe they will listen. This may take more work than we think, but my ideas may help. What about your ideas? Express them below and maybe they will help as well.


You all can ask them for this to be blocked or solved, so ask. Maybe my ideas will help to get this moving. Write your own to them as well. And Microsoft may need to get involved as well because Firefox, and from what I read, Chrome allows this too... Other browsers may be doing that as well...!!!!!! There are loads of various browsers available!!!! I read something about Windows Policies, but I do not understand what that is...


(( !!! )) If any of you will try any system changes in an attempt to try solving this issue, make sure you are okay to risk with crashed system requiring reinstall or recovery to be used, and then, write down all the changes you do in detail before carrying any further and applying them because that may ruin the system without a way to recover it.

Thank you in advance.

Asked by XERRAX 1 year ago

Answered by XERRAX 1 year ago

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(ProtonMail) How do I get a new page to load in the same page, not a new tab?

Hi; hope all is well in your world! I have a ProtonMail account. (It works fine, I recommend it!) Had it for years, but have not used it much. Looking into VPN and proton… (read more)

Hi; hope all is well in your world!

I have a ProtonMail account. (It works fine, I recommend it!) Had it for years, but have not used it much. Looking into VPN and proton offers one, so trying to find out more, and so am now exploring the proton site quite a bit.

I can log into ProtonMail itself very easily; I get directed to my ProtonMail inbox. Cool so far. But clicking on 'help' takes me to ProtonMail Support, in a new tab. Not so cool, because I'm now not logged in. If I hit the 'LOG IN' button at the top of that page, I can log in (again) very easily. But it takes me back to my ProtonMail inbox! Same problem if I try to log in to the Protonmail Blog.

I've tried everything I can think of. I've checked through all the ProtonMail support articles (that claim they are 'step by step guide to find easily your answer'); I've investigated 'Common Login Problems', and none of the offered solutions apply (I'm not having a problem logging in; I'm having a problem logging in to something other than the inbox.) I've tried disabling browser extensions; checked the settings of Javascript, Session Storage, and Cookies; even tried using a different browser.

I think the answer to this conundrum is to configure Firefox -- just for proton -- so that instead of opening a new tab it opens the content in the same tab. But I've searched Firefox help, and have not been able to discover how to do that.

I fear I am slowly but surely going insane.

Please help!

Asked by pendantry 1 year ago

Answered by pendantry 1 year ago

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firefox is running out of space / win 8 / loads of free disk space

Hi friends, I am receiving an error that firefox is out of disk space. "firefox is running out of space" Despite following the instructions the error still appears. I al… (read more)

Hi friends,

I am receiving an error that firefox is out of disk space.

"firefox is running out of space"

Despite following the instructions the error still appears. I also clicked the "Got it" button in hopes that this would make the error go away, but it keeps coming back. My system has over 20gb free and I really can't see why this error is occuring.

Does anyone have any advice? (besides switching browsers)

Thanks.

Asked by dougstackhouse 1 year ago

Answered by dougstackhouse 1 year ago

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Bookmarks Menu - why does the 'Manage Bookmarks' entry appears twice?

Thanks to Proton expanding my Bookmarks Menu off the bottom of the screen, I was re-arranging my bookmarks folders. While wondering which of my folders I had to prune, I… (read more)

Thanks to Proton expanding my Bookmarks Menu off the bottom of the screen, I was re-arranging my bookmarks folders. While wondering which of my folders I had to prune, I noticed another in-built redundancy. The entry "Manage Bookmarks Ctrl+Shift+O" appears twice, at the top and the bottom of the menu. Incidentally the bottom entry is misaligned (Firefox v89 on Windows).

Is there a particular reasons for this duplication? Can I remove either of these entries?

Asked by hutcheonke 1 year ago

Answered by cor-el 10 months ago

  • Solved

Add Add-on Icon to toolbar

according to the add-on page in Settings, the AdBlock Plus add-on is enabled in my browser, but it doesn't appear to be working. so I am trying to access the menu options… (read more)

according to the add-on page in Settings, the AdBlock Plus add-on is enabled in my browser, but it doesn't appear to be working. so I am trying to access the menu options to control it. to do that, I need to add the icon to my toolbar.

this article: https://support.mozilla.org/bm/questions/955157

explains two methods:

1. go to Settings --> Customize Toolbars, and drag the icon to the toolbar. this doesn't work, because the icon is not there to be dragged (even after I restore defaults).

2. go to the View Menu --> Toolbars --> Add-on Bar and move the icon from one toolbar to another.

quite apart from the fact that it took me two days to figure out how to get the View Menu to appear, that procedure doesn't work either because after View Menu --> Toolbars --> the Add-on Bar is not listed.

can someone please tell me what I'm doing wrong.


thank you,

Asked by martin264 5 months ago

Answered by martin264 5 months ago

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suddenly unable to log into wells fargo .com from pc 8.1

Is any one else experiencing an inability to log in to wellsfargo.com. I have latest version of firefox and have no new add-ons or changes in security/anti-virus or malw… (read more)

Is any one else experiencing an inability to log in to wellsfargo.com. I have latest version of firefox and have no new add-ons or changes in security/anti-virus or malware programs.

Their tech support said "sounds like a browser issue" . I switched to ie and logged right in. I use to log in a dozen times a week and have not ever been denied. When I try to log in the screen re-freshens and is blank. No bad log in script or any other prompts, just a waiting log in screen.

Thanks for any thoughts or similar experiences.

Tyree W.

Asked by etyree 1 year ago

Answered by cor-el 1 year ago

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firefox awesome bar

In the latest versions of firefox I can't delete single items from the address bar drop down list. As it says here https://support.mozilla.org/en-US/kb/remove-websites-ad… (read more)

In the latest versions of firefox I can't delete single items from the address bar drop down list. As it says here https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions#w_clearing-a-single-item-from-the-address-bar-history I should press Shift+Delete, but it DOESN'T work anymore.

Asked by bidenkoanton 1 year ago

Answered by TyDraniu 1 year ago

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After v78 update I have two FFs, one with no passwords. What to do?

This morning FF advised me to update to a newer version. I did and got 78.0.1 (64-bit) for Windows 7. Later I was deleting a program - winpdfeditor - in the Windows contr… (read more)

This morning FF advised me to update to a newer version. I did and got 78.0.1 (64-bit) for Windows 7. Later I was deleting a program - winpdfeditor - in the Windows control panel and, at completion, suddenly got a message that Firefox was updating (again), but this time with a big bold warning - as I recall - that this version was not synched with anything. This new Firefox opened. My regular version, the one I'd updated this morning -- let's call it FF-1 -- was also open. In the second version (FF-2) I immediately checked under Tools > Options > Logins and Passwords, and the passwords section was empty. I closed FF-2. FF-1 is still open and still has all my passwords. I checked my Mozilla > Firefox > Profiles folder and now have two profiles - one called jn******.default, where I can see all my regular FF files, including logins.json, and one called i6******.default-release, with all files created today and no logins.json. Windows control panel also tells me I have two FFs, but identifies them as v78.01 and v72.02, and says both were installed today. I just checked about:profiles and get this: "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes." What to do now? Obviously, I want to save the one with the passwords and delete the other one. But, as this situation is new to me, I want to do it the right way.

Asked by roberto32 1 year ago

Answered by cor-el 1 year ago

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default search engine

I set the default search engine as Google but it's being redirected to Yahoo. Fix I read states to use: help, troubleshooting information, refresh Firefox (in a pop up w… (read more)

I set the default search engine as Google but it's being redirected to Yahoo. Fix I read states to use: help, troubleshooting information, refresh Firefox (in a pop up window). Pop up window never shows. What's the fix? This is supposedly a virus. Not Yahoo's fault. thanks

Asked by joszyd 1 year ago

Answered by joszyd 1 year ago

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Cannot see Amazon Affiliate Adverts

Hi Guys, Recently, I found that my Amazon affiliate adverts don't show up on the PC screen when using Firefox browser. There is no problem with Chrome, Safari or Firefox … (read more)

Hi Guys,

Recently, I found that my Amazon affiliate adverts don't show up on the PC screen when using Firefox browser. There is no problem with Chrome, Safari or Firefox browsers on iPhone or iPad and no problems with Chrome browser on PC. Only Firefox browser on PC screen does not show the adverts. You can check it at https://drepeternews.com/support.php with different browsers on your PC. Also do check the source code page and you will see the advert links are there. Please let me know whether you can see the adverts on your PC Firefox as that may indicate whether it is an Amazon or a Firefox or my PC issue.

This issue is with links to images and with <iframes> and only occurs on my laptops running Windows 8.10 and Windows 10.00. I have enable 3rd party cookies

Any idea how to fix this. All help is very welcome.

Thanks, Peter

Asked by peterachutha 1 year ago

Answered by peterachutha 1 year ago

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Bug or bad design? Separated tabs

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-06-02-08-09-40-d6148c.png Is separated tab a bug or bad design? If the second, how can I revert to … (read more)

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-06-02-08-09-40-d6148c.png

Is separated tab a bug or bad design? If the second, how can I revert to logical tab, that connected to its page? (And why the hell such ugly design decision passed?)

As I can see Themes show proper design with connected tabs: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-06-02-08-11-27-3907e9.png

Asked by Hitrpr 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Bug in Latest Release 91.0.1

I just installed the latest Firefox relese (91.0.1) to my Windows 8.1 PC. I have restarted FF and also since this bug re-booted the PC, and tried FF in troubleshoot mode.… (read more)

I just installed the latest Firefox relese (91.0.1) to my Windows 8.1 PC. I have restarted FF and also since this bug re-booted the PC, and tried FF in troubleshoot mode. All same issue.

Ebay checkout is not working, when it was immediately before - you go to checkout, and it just sits on the page, without the 'pay' button appearing (just spinning disc) you click to go through to either PayPal or enter Credit card details ever coming up. The page stalls. This exact page was working fine immeditely before the FF update download and install, and it does work fine on other Browsers, because I just used Chrome and completed the transaction as normal, so this is DEFINITLY an issue with the new update. Please fix ASAP, and roll back in the mean time.

Asked by rupedoggy 10 months ago

Answered by cor-el 10 months ago

  • Solved

Firefox 96.0.2 home screen color

I saw this posted: (A) Right-click context menus, toolbar drop-down panels Starting in Firefox 89, these would flip to a dark background if the text on the inactive/backg… (read more)

I saw this posted: (A) Right-click context menus, toolbar drop-down panels Starting in Firefox 89, these would flip to a dark background if the text on the inactive/background tabs was white or light. Firefox 96 has extended this adaptation to more parts of the browser. As far as I know, the only built-in way to avoid this is to change your toolbar theme to one with dark text on the inactive/background tabs. (The other way is the not-officially-supported userChrome.css file route.)

OK, I have been using a "not-officially-supported userChrome.css file" for quite sometime. Every 4th or 5th update (sic) screws it up. Apparently the latest (96.0.2) "looks" at my toolbars, makes an (erroneous) assumption and turns the main part of the home screen to black.

Not useful!

Suggestions to override Firefox's (less than helpful) assumption?

Asked by AIVAS 5 months ago

Answered by Terry 5 months ago

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pdf-conversion into firefox html documents

When I save a pdf-file it is automatically converted into a firefox html dokument. Also all my old safed pdf-files are converted. What does happen? And how can I stop it?… (read more)

When I save a pdf-file it is automatically converted into a firefox html dokument. Also all my old safed pdf-files are converted. What does happen? And how can I stop it? I'm not able to safe my scans as pdf anymore.

Asked by thr3344 1 year ago

Answered by thr3344 1 year ago