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how do i get firefox to ALLOW sites to auto-relode a web page

More and more sites are starting to "hide" behind cloudfare and such like which means it wants to re-load the web page automatically. Firefox is preventing this and I hav… (read more)

More and more sites are starting to "hide" behind cloudfare and such like which means it wants to re-load the web page automatically. Firefox is preventing this and I have to click allow every time, in some cases I can't access the sight due to this. I want to either turn OFF this annoyance permanently or to be able to "white list" certain sites to allow it

Asked by mortimer.hobart 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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firefox keeps blocking 3rd party cookies their settings do not work

A website I use to move money - getting message telling me cookies is blocking 3rd party cookies. and I need to enable 3rd party cookies. I go to settings in firefox and … (read more)

A website I use to move money - getting message telling me cookies is blocking 3rd party cookies. and I need to enable 3rd party cookies. I go to settings in firefox and for the information to set settings to enable cookies 3rd party they do not work. They tell me to check and uncheck boxes that I do not even have for setttings. I never had this problem before until Jan. of 2022. I have to use a different browser to get to the website and complete my task. There is something in the Firefox browser or they made changes/updates. Need step by step instructions. NEED TO TALK TO SOMEONE.

Asked by marschall3 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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After v78 update I have two FFs, one with no passwords. What to do?

This morning FF advised me to update to a newer version. I did and got 78.0.1 (64-bit) for Windows 7. Later I was deleting a program - winpdfeditor - in the Windows contr… (read more)

This morning FF advised me to update to a newer version. I did and got 78.0.1 (64-bit) for Windows 7. Later I was deleting a program - winpdfeditor - in the Windows control panel and, at completion, suddenly got a message that Firefox was updating (again), but this time with a big bold warning - as I recall - that this version was not synched with anything. This new Firefox opened. My regular version, the one I'd updated this morning -- let's call it FF-1 -- was also open. In the second version (FF-2) I immediately checked under Tools > Options > Logins and Passwords, and the passwords section was empty. I closed FF-2. FF-1 is still open and still has all my passwords. I checked my Mozilla > Firefox > Profiles folder and now have two profiles - one called jn******.default, where I can see all my regular FF files, including logins.json, and one called i6******.default-release, with all files created today and no logins.json. Windows control panel also tells me I have two FFs, but identifies them as v78.01 and v72.02, and says both were installed today. I just checked about:profiles and get this: "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes." What to do now? Obviously, I want to save the one with the passwords and delete the other one. But, as this situation is new to me, I want to do it the right way.

Asked by roberto32 2 years ago

Answered by cor-el 2 years ago

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Cannot access web page: The URL was rejected

When attempting to access https://signup.gmx.com I get the following error; The requested URL was rejected. Please consult with your administrator. Your support ID is: &… (read more)

When attempting to access https://signup.gmx.com I get the following error;

The requested URL was rejected. Please consult with your administrator. Your support ID is: < 3522328377538005653>

I contacted GMX and they have been unable to tell me why I can't access their signup page. I had my brother do a test from his home. He's on a different ISP. He is using a VPN, but this worked off VPN too. He is using the same ESR version of Firefox that I am, and he's on the same Windows 10 version I am. Also, he's using the same router I am with the same firmware. He can access the page without issue.

What I've tried;

I do not get this error for any other site. I've been trying to access this page on and off for about 6 months. It doesn't appear to be a temporary error.

Any ideas what might be causing this? thanks

Asked by TanyaC 1 year ago

Answered by TanyaC 1 year ago

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(ProtonMail) How do I get a new page to load in the same page, not a new tab?

Hi; hope all is well in your world! I have a ProtonMail account. (It works fine, I recommend it!) Had it for years, but have not used it much. Looking into VPN and proton… (read more)

Hi; hope all is well in your world!

I have a ProtonMail account. (It works fine, I recommend it!) Had it for years, but have not used it much. Looking into VPN and proton offers one, so trying to find out more, and so am now exploring the proton site quite a bit.

I can log into ProtonMail itself very easily; I get directed to my ProtonMail inbox. Cool so far. But clicking on 'help' takes me to ProtonMail Support, in a new tab. Not so cool, because I'm now not logged in. If I hit the 'LOG IN' button at the top of that page, I can log in (again) very easily. But it takes me back to my ProtonMail inbox! Same problem if I try to log in to the Protonmail Blog.

I've tried everything I can think of. I've checked through all the ProtonMail support articles (that claim they are 'step by step guide to find easily your answer'); I've investigated 'Common Login Problems', and none of the offered solutions apply (I'm not having a problem logging in; I'm having a problem logging in to something other than the inbox.) I've tried disabling browser extensions; checked the settings of Javascript, Session Storage, and Cookies; even tried using a different browser.

I think the answer to this conundrum is to configure Firefox -- just for proton -- so that instead of opening a new tab it opens the content in the same tab. But I've searched Firefox help, and have not been able to discover how to do that.

I fear I am slowly but surely going insane.

Please help!

Asked by pendantry 1 year ago

Answered by pendantry 1 year ago

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Mozilla firefox gets disconnected intermittently

Hello My firefox is getting disconnected that lasts for a couple of minutes and then the connection gets restored. It is frequent and has been taking place since a few da… (read more)

Hello

My firefox is getting disconnected that lasts for a couple of minutes and then the connection gets restored. It is frequent and has been taking place since a few days ago. The problem is only in Mozilla Firefox and all the other software tools are well connected to the internet. I tried to fix the problem by refreshing the firefox and then uninstalled it and re-installed it but the issue remains.

I would appreciate any help.

Cordially

Houman

Asked by hoomangurbani 1 year ago

Answered by hoomangurbani 1 year ago

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Firefox 64 in Windows 8.1 ALWAYS crashes on shutdown

I'm running Windows 8.1 64bit, and a 64bit install of Firefox Without exception, any time I try to update Firefox or close the program, it balloons its resource usage and… (read more)

I'm running Windows 8.1 64bit, and a 64bit install of Firefox

Without exception, any time I try to update Firefox or close the program, it balloons its resource usage and then crashes.

Every. Single. Time.

I have submitted several crash reports over the years. What is happening and how do I stop it?

Also, why does it clear my clipboard? I Ctrl-C'd a url before closing it just now, and after it crashed and a restarted it, Ctrl-V was empty.

Asked by DiMono 10 months ago

Answered by FredMcD 10 months ago

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Cannot see Amazon Affiliate Adverts

Hi Guys, Recently, I found that my Amazon affiliate adverts don't show up on the PC screen when using Firefox browser. There is no problem with Chrome, Safari or Firefox … (read more)

Hi Guys,

Recently, I found that my Amazon affiliate adverts don't show up on the PC screen when using Firefox browser. There is no problem with Chrome, Safari or Firefox browsers on iPhone or iPad and no problems with Chrome browser on PC. Only Firefox browser on PC screen does not show the adverts. You can check it at https://drepeternews.com/support.php with different browsers on your PC. Also do check the source code page and you will see the advert links are there. Please let me know whether you can see the adverts on your PC Firefox as that may indicate whether it is an Amazon or a Firefox or my PC issue.

This issue is with links to images and with <iframes> and only occurs on my laptops running Windows 8.10 and Windows 10.00. I have enable 3rd party cookies

Any idea how to fix this. All help is very welcome.

Thanks, Peter

Asked by peterachutha 1 year ago

Answered by peterachutha 1 year ago

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Problem with Google pictures (google photos as i'm french)

Hi, Since 1 week i can't use all the fonctionalities of Google photos. I can't download albums, i can't share, i don't have infos about pics of album, etc... All the icon… (read more)

Hi, Since 1 week i can't use all the fonctionalities of Google photos. I can't download albums, i can't share, i don't have infos about pics of album, etc... All the icons at top right are inoperatives. I've tried another browser (Google chrome) and all is fine. I use Windows 8.1 and Firefox 73.0.1 64 bits Regards

Asked by phil-53 1 year ago

Answered by phil-53 1 year ago

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Task Manager and about:performance do not show tabs

When I access Task Manager from the Firefox menu or just type about:performance the screen comes up, but it only shows information for Task Manager itself (low impact) bu… (read more)

When I access Task Manager from the Firefox menu or just type about:performance the screen comes up, but it only shows information for Task Manager itself (low impact) but doesn't show information about open tabs / websites or add-ons. I was trying to use it to see if one of my open tabs was impacting browser performance. I have the latest version of Firefox.

Asked by gerrydl 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Tab bar (all tabs) missing in Firefox 90

I just got my upgrade from Firefox86 to Firefox90 working, but the tab bar is completely missing. I still use "old-style" FIrefox. From top to bottom: File/Edit/View menu… (read more)

I just got my upgrade from Firefox86 to Firefox90 working, but the tab bar is completely missing.

I still use "old-style" FIrefox. From top to bottom: File/Edit/View menu Search bar Bookmarks Toolbar Tab bar

(yes, I AM old. I've been using Firefox since Version 1 and this particular style works for me, developers be damned.)

The tab bar is completely missing. Firefox knows how many tabs I have open (it warns me when I try to exit) but doesn't show any. The area that the Tab Bar used to occupy is simply empty.

Any ideas on how to fix? (Yes, I have done the Google.)

Asked by RemySecor 10 months ago

Answered by cor-el 10 months ago

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Backup Bookmarks

I delete the path \AppData\Roaming\Mozilla\Firefox\ but I recovered and now when I try to get my bookmarks it gives this error. It means something like "it was not possib… (read more)

I delete the path \AppData\Roaming\Mozilla\Firefox\ but I recovered and now when I try to get my bookmarks it gives this error. It means something like "it was not possible to process the backup.

Asked by lapy14 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox and IE can access most web pages, but both go "unable to connect" on mozilla.org

Hello, I'm trying to update Firefox on a relative's Windows 10 computer, but none of the installed browsers can reach the Mozilla main pages. We're stuck on version 72.0.… (read more)

Hello,

I'm trying to update Firefox on a relative's Windows 10 computer, but none of the installed browsers can reach the Mozilla main pages. We're stuck on version 72.0.2

Other webpages load fine. The only way I've gotten mozilla.org to load is by using a web proxy, but then the error appears when I try to download the latest version of firefox (it's always "download was interrupted" then). Going down the recommendations on this help page https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites , I verified that windows firewall allows Firefox. Then I checked the system time and the wireless connection. Flushing the DNS cache was similarly fruitless. Other computers using the same internet provider in the same house don't have this problem, so I don't think the ISP is at fault. I even went looking for the DNS number of the website and tried inputting that into my address bar. Still no luck. I made an HTTP log file of the error through about:networking, as described here https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging, and will attach it. I really hope you can help me troubleshoot this; it's been plaguing my relative for an excruciatingly long time.

... hm. Your attachments browser window doesn't see .moz_log files, so I've uploaded them to this ge.tt address: http://ge.tt/1ocAom83 .

Regards, Silvia

Asked by catfooted 1 year ago

Answered by cor-el 1 year ago

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Certificate Issuer?

Hi. Probably the biggest savings and loan institution in the UK is the Nationwide Building society. 16 million customers and holds £6 Billion in deposits. Their https … (read more)

Hi. Probably the biggest savings and loan institution in the UK is the Nationwide Building society. 16 million customers and holds £6 Billion in deposits. Their https certificate is issued by ESET. But the information box under the padlock says: 'Connection verified by a certificate issuer that is not recognised by Mozilla'. Why doesn't Mozilla recognised ESET? There are no issues when using MS Edge or Opera. https://www.nationwide.co.uk/

Kind regards - Andrew

Asked by Andrew 1 year ago

Answered by johnwess 1 year ago

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can't open inbox

When I click on the log in button on the Telstra webmail page it just hangs with three flashing dots and the page never displays. I have cleared cache and cookies and rem… (read more)

When I click on the log in button on the Telstra webmail page it just hangs with three flashing dots and the page never displays. I have cleared cache and cookies and removed all tracker protection to try to fix this but still no joy.

Asked by davidscholes58 1 year ago

Answered by davidscholes58 1 year ago

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When was the merging of Mozilla Support login and Firefox Account login completed?

Per the attached, I've just read that users with Mozilla Support accounts must now log into Mozilla Support using their Firefox Accounts login. The article does not spec… (read more)

Per the attached, I've just read that users with Mozilla Support accounts must now log into Mozilla Support using their Firefox Accounts login. The article does not specify when the merge of the two products was complete (i.e. a specific date in 2020). While it may not seem consequential to provide the completion date once this date has passed, it would be very helpful in the interest of transparency if you would specify the date that the process was completed. Thank you in advance.

ajk1962f

Asked by ajk1962f 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Why can't I use right click menu in Alert Dialog?

Why can't I use right click menu in Alert Dialog? I select the text in an alert dialog but when I press right click the menu will not show up. I works in Chrome. Why not … (read more)

Why can't I use right click menu in Alert Dialog? I select the text in an alert dialog but when I press right click the menu will not show up. I works in Chrome. Why not in Firefox? Any way to have it work?

Asked by Chaperon 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to delete IRLS from address bar pulldown menu?

What's the current instruction for deleting IRLs from the address bar pull down menu? This is not about the history, per se, of having been to any location. All I would… (read more)

What's the current instruction for deleting IRLs from the address bar pull down menu? This is not about the history, per se, of having been to any location. All I would like to do is delete several extraneous IRLs that are in the pull down menu which I don't need or rarely use, at least from that location.

Thanks.

Asked by Txasslm 10 months ago

Answered by Txasslm 10 months ago