Showing questions tagged: Show all questions
  • Solved
  • Archived

Problem with Google pictures (google photos as i'm french)

Hi, Since 1 week i can't use all the fonctionalities of Google photos. I can't download albums, i can't share, i don't have infos about pics of album, etc... All the icon… (read more)

Hi, Since 1 week i can't use all the fonctionalities of Google photos. I can't download albums, i can't share, i don't have infos about pics of album, etc... All the icons at top right are inoperatives. I've tried another browser (Google chrome) and all is fine. I use Windows 8.1 and Firefox 73.0.1 64 bits Regards

Asked by phil-53 1 year ago

Answered by phil-53 1 year ago

  • Solved
  • Archived

Default Search Engine Problem

I have Bing set up as my default search engine and it has worked fine for years. Now all of the sudden, any search I request, whether in the address bar or search window… (read more)

I have Bing set up as my default search engine and it has worked fine for years. Now all of the sudden, any search I request, whether in the address bar or search window is completed by Yahoo. I have tried everything I know to try to fix this but to no avail. Also, when I click the Add-ons button to check for add -ons that I perhaps placed in error, a new blank tab opens up. I'm wondering if I should just delete Firefox and then re-install it. Any help would be greatly appreciated.

Asked by pfburdett 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

BLOCKING FILE SYSTEM ACCESS -- DANGEROUS ALLOWANCE -- IDEAS & SUGGESTIONS

Hello to all, I was searching on Google how to block file:///C:/ or file:///D:/ because this is dangerous to allow!!! Shocking! And this is still not fixed after years… (read more)

Hello to all,

I was searching on Google how to block file:///C:/ or file:///D:/ because this is dangerous to allow!!! Shocking! And this is still not fixed after years of developments... Why? To keep this allowed makes it too easy for hackers, especially with multiple screens and a shadow/background screens available which can be running in the background, not seen, when hackers do that.. Kind of the way TeamViewer allows help to be provided remotely. Kind of screen sharing. Oh well...

Maybe need lots of complaints from you all to get this changed?..


Try yourselves to use file://C:/ with 2 // and file:///C:/ with 3 // and both are allowing access to the whole file system and any data file. BONKERS??? But why to use 3 /// if 2 // still works? Insider's job or programming conflict? Why would Firefox programmers allow that? I do not understand...

I tried to use selective website blocker, but for file:/// that addon says that the page is not supported... Maybe another type of addon could be developed for this to be blocked and secured once and for all, but not sure if Firefox would allow such an access or such a blocking. May cause issues with Downloads and accessing download folder from within Firefox. HOWEVER, they could block any system or file access from the ADDRESS BAR and SEARCH BAR and then do a work-around solution by developing a special warning 'dialog message' each time when any user (owner or remote user) tries to access forlder to see or use any file. That would be a lot like a guest account requiring password to access special folder or file, or wants to perform an action usually not allowed for a guest user. Password is required for that each time, or at leats a visual confirmation. That would help, I hope...

Would need to re-educate users after this! TOO DANGEROUS TO KEEP THIS IN SUCH A WAY AS IT IS NOW!!!!

DOES FIREFOX TEAM UNDERSTAND THIS? Maybe they forgot about this, maybe they did not figure out how to solve this, or maybe someone from an inside is helping hackers to have a very easy access? Not sure, but this "open doors to all system and data files for anyone" is shocking!


What about business or government people? What about online bullying and harrassment? What about privacy about which Firefox writes so much? Need more complaints to make this a serious issue. So, everyone, please write your own comments or complaints to Firefox and Chrome directly and maybe they will listen. This may take more work than we think, but my ideas may help. What about your ideas? Express them below and maybe they will help as well.


You all can ask them for this to be blocked or solved, so ask. Maybe my ideas will help to get this moving. Write your own to them as well. And Microsoft may need to get involved as well because Firefox, and from what I read, Chrome allows this too... Other browsers may be doing that as well...!!!!!! There are loads of various browsers available!!!! I read something about Windows Policies, but I do not understand what that is...


(( !!! )) If any of you will try any system changes in an attempt to try solving this issue, make sure you are okay to risk with crashed system requiring reinstall or recovery to be used, and then, write down all the changes you do in detail before carrying any further and applying them because that may ruin the system without a way to recover it.

Thank you in advance.

Asked by XERRAX 1 year ago

Answered by XERRAX 1 year ago

  • Solved
  • Archived

bookmarks

My 'Other Bookmarks' used to open on the left of the screen. Now they appear on the right hand side. How do I get them back to the left hand side please. The toolbar is … (read more)

My 'Other Bookmarks' used to open on the left of the screen. Now they appear on the right hand side. How do I get them back to the left hand side please. The toolbar is ok and the regular drop down is ok.

Asked by digbyquigly 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Even if I register a Google domain as an exception, Google login information will be deleted

First, check "DeIete cookies and sitedata when Firefox is closed" from Privacy & Security in the settings. After that, register the Google domain as an exception with… (read more)

First, check "DeIete cookies and sitedata when Firefox is closed" from Privacy & Security in the settings.

After that, register the Google domain as an exception with "Manage Exceptions".

When I restart Firefox after logging in to Google once, the Google registration information disappears even though I registered the exception, and I have to log in again.

However, there are some sites where my login information will not disappear if I register as an exception.

How can I prevent my Google login information from disappearing even if I restart with the above settings?

Thank you.

Asked by lsdoll02 6 months ago

Answered by lsdoll02 6 months ago

  • Solved
  • Archived

Lost All My Bookmarks

Hi, I downloaded the new Firefox browser a couple of days ago and now I have lost all my bookmarks. Does Firefox have a recent backup that I can import? I clicked on 'Bo… (read more)

Hi,

I downloaded the new Firefox browser a couple of days ago and now I have lost all my bookmarks.

Does Firefox have a recent backup that I can import?

I clicked on 'Bookmarks', then 'Manage Bookmarks', select restore, but the bookmarks are from months ago.

Where are my current bookmarks?

Also, where is the bookmarks icon which was in the top right-hand corner, how do I access the bookmarks in this new version?


Kind regards,

Maria

Asked by Maria 7 months ago

Answered by cor-el 7 months ago

  • Solved
  • Archived

After v78 update I have two FFs, one with no passwords. What to do?

This morning FF advised me to update to a newer version. I did and got 78.0.1 (64-bit) for Windows 7. Later I was deleting a program - winpdfeditor - in the Windows contr… (read more)

This morning FF advised me to update to a newer version. I did and got 78.0.1 (64-bit) for Windows 7. Later I was deleting a program - winpdfeditor - in the Windows control panel and, at completion, suddenly got a message that Firefox was updating (again), but this time with a big bold warning - as I recall - that this version was not synched with anything. This new Firefox opened. My regular version, the one I'd updated this morning -- let's call it FF-1 -- was also open. In the second version (FF-2) I immediately checked under Tools > Options > Logins and Passwords, and the passwords section was empty. I closed FF-2. FF-1 is still open and still has all my passwords. I checked my Mozilla > Firefox > Profiles folder and now have two profiles - one called jn******.default, where I can see all my regular FF files, including logins.json, and one called i6******.default-release, with all files created today and no logins.json. Windows control panel also tells me I have two FFs, but identifies them as v78.01 and v72.02, and says both were installed today. I just checked about:profiles and get this: "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes." What to do now? Obviously, I want to save the one with the passwords and delete the other one. But, as this situation is new to me, I want to do it the right way.

Asked by roberto32 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Certificate Issuer?

Hi. Probably the biggest savings and loan institution in the UK is the Nationwide Building society. 16 million customers and holds £6 Billion in deposits. Their https … (read more)

Hi. Probably the biggest savings and loan institution in the UK is the Nationwide Building society. 16 million customers and holds £6 Billion in deposits. Their https certificate is issued by ESET. But the information box under the padlock says: 'Connection verified by a certificate issuer that is not recognised by Mozilla'. Why doesn't Mozilla recognised ESET? There are no issues when using MS Edge or Opera. https://www.nationwide.co.uk/

Kind regards - Andrew

Asked by Andrew 1 year ago

Answered by johnwess 1 year ago

  • Solved
  • Archived

Mozilla firefox gets disconnected intermittently

Hello My firefox is getting disconnected that lasts for a couple of minutes and then the connection gets restored. It is frequent and has been taking place since a few da… (read more)

Hello

My firefox is getting disconnected that lasts for a couple of minutes and then the connection gets restored. It is frequent and has been taking place since a few days ago. The problem is only in Mozilla Firefox and all the other software tools are well connected to the internet. I tried to fix the problem by refreshing the firefox and then uninstalled it and re-installed it but the issue remains.

I would appreciate any help.

Cordially

Houman

Asked by hoomangurbani 1 year ago

Answered by hoomangurbani 1 year ago

  • Solved
  • Archived

Bug in Latest Release 91.0.1

I just installed the latest Firefox relese (91.0.1) to my Windows 8.1 PC. I have restarted FF and also since this bug re-booted the PC, and tried FF in troubleshoot mode.… (read more)

I just installed the latest Firefox relese (91.0.1) to my Windows 8.1 PC. I have restarted FF and also since this bug re-booted the PC, and tried FF in troubleshoot mode. All same issue.

Ebay checkout is not working, when it was immediately before - you go to checkout, and it just sits on the page, without the 'pay' button appearing (just spinning disc) you click to go through to either PayPal or enter Credit card details ever coming up. The page stalls. This exact page was working fine immeditely before the FF update download and install, and it does work fine on other Browsers, because I just used Chrome and completed the transaction as normal, so this is DEFINITLY an issue with the new update. Please fix ASAP, and roll back in the mean time.

Asked by rupedoggy 12 months ago

Answered by cor-el 12 months ago

  • Solved
  • Archived

2FA > Aegis ?

Goodday! Will it be possible to use Aegis for 2FA, any time soon? See https://getaegis.app/ for more info (I downloaded it from F-Droid). Cheers, AbangL … (read more)

Goodday!

Will it be possible to use Aegis for 2FA, any time soon?

See https://getaegis.app/ for more info (I downloaded it from F-Droid).

Cheers, AbangL

Asked by AbangL 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Bug or bad design? Separated tabs

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-06-02-08-09-40-d6148c.png Is separated tab a bug or bad design? If the second, how can I revert to … (read more)

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-06-02-08-09-40-d6148c.png

Is separated tab a bug or bad design? If the second, how can I revert to logical tab, that connected to its page? (And why the hell such ugly design decision passed?)

As I can see Themes show proper design with connected tabs: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-06-02-08-11-27-3907e9.png

Asked by Hitrpr 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

address/location bar search

Cannot access "about.config" using location/address bar. Will only let me use as search and cannot find how to not always see the search results. Every support article sa… (read more)

Cannot access "about.config" using location/address bar. Will only let me use as search and cannot find how to not always see the search results. Every support article says the same and does not address my problem. How can I disable search in address bar and access about.config?

Asked by Don 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Firefox 96.0.2 home screen color

I saw this posted: (A) Right-click context menus, toolbar drop-down panels Starting in Firefox 89, these would flip to a dark background if the text on the inactive/backg… (read more)

I saw this posted: (A) Right-click context menus, toolbar drop-down panels Starting in Firefox 89, these would flip to a dark background if the text on the inactive/background tabs was white or light. Firefox 96 has extended this adaptation to more parts of the browser. As far as I know, the only built-in way to avoid this is to change your toolbar theme to one with dark text on the inactive/background tabs. (The other way is the not-officially-supported userChrome.css file route.)

OK, I have been using a "not-officially-supported userChrome.css file" for quite sometime. Every 4th or 5th update (sic) screws it up. Apparently the latest (96.0.2) "looks" at my toolbars, makes an (erroneous) assumption and turns the main part of the home screen to black.

Not useful!

Suggestions to override Firefox's (less than helpful) assumption?

Asked by AIVAS 6 months ago

Answered by Terry 6 months ago

  • Solved
  • Archived

pop up ads

A few days ago I started to get random popup ads. All of a sudden an ad will op up that says something like "you are at rusk, get Macafee" or "get Norton" etc. The ads p… (read more)

A few days ago I started to get random popup ads. All of a sudden an ad will op up that says something like "you are at rusk, get Macafee" or "get Norton" etc. The ads pop up in the center of my screen and are about 20% the size of my screen. I have to click the x to get them to close. Sometimes there is the "don`t show me this again" option at the bottom left but even when I click ok the ads continue to pop up.

I`ve tried a few things but can`t figure it out. I`m retired and not a geek so it can get pretty frustrating pretty quick. I`ve lost my patience to scour through help articles looking for the exact sentence I need.

A step by step tutorial would be nice, thank you. I am using a laptop with windows 8.1. I use Firefox.

Thanks David

Asked by djrobinson2008 9 months ago

Answered by FredMcD 9 months ago

  • Solved
  • Archived

RECOVERY KEY SETUP

this page: https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys#firefox:win8:fx95&mobile::m95&ios: Isn't setup for ver95 for c… (read more)

this page:

https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys#firefox:win8:fx95&mobile::m95&ios: 

Isn't setup for ver95 for creating a Recovery key!!!! HOW TO CREATE RECOVERY KEY????

Asked by Magnogreato 7 months ago

Answered by cor-el 7 months ago