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When I open a new window, an additional blank tab opens in the new window.

The problem started when I reset my new page. Because two tabs were open, it set the second tab as part of the home page. When I noticed this, I reset it (selecting throu… (read more)

The problem started when I reset my new page. Because two tabs were open, it set the second tab as part of the home page. When I noticed this, I reset it (selecting through bookmarks) with a single tab. Unfortunately, it persists in opening two tabs whenever a new window is open, either when starting Firefox or through a link. Hitting "Home" does NOT open a new tab.

One of your FAQs advised removing pipe characters in the home page setting, but this does not apply in this case.

Can you help?

Thanks,

Mark.

Asked by MarkGracey63 7 years ago

Answered by cor-el 7 years ago

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Why doesn't OpenH264 get installed?

Hi Mozilla Community, I recently deleted Firefox and reinstalled it for some troubleshooting, and now I am facing an issue with the Add-ons. It now says "Will be installe… (read more)

Hi Mozilla Community,

I recently deleted Firefox and reinstalled it for some troubleshooting, and now I am facing an issue with the Add-ons. It now says "Will be installed shortly" for about 2 days already for the add-on "OpenH264 Video Codec provided by Cisco Systems, Inc." (See screenshot). Why doesn't it get installed? And do I need this add-on or is it unnecessary anyway?

Regards, Adrian

Asked by GSicKz 6 years ago

Answered by ideato 6 years ago

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Copy/cut doesn't work on Windows 8.1

I upgraded from Windows 7 (where FF worked fine) to Windows 8.1 a few months ago. After the upgrade FF stopped functioning well enough for me to use. I switched over to C… (read more)

I upgraded from Windows 7 (where FF worked fine) to Windows 8.1 a few months ago. After the upgrade FF stopped functioning well enough for me to use. I switched over to Chrome/Opera but I'm tired of those and want to come back to FF but am finding it very hard. The issues are

- I can't copy/cut anything via either Ctrl+C or the context menu. The context menu rarely will show Copy/Cut/Paste and if they are shown they do nothing. One time I pressed crtl+C a lot ina row and Copy worked for that session but when I restarted the browser it stopped working again. 

These may or may not be related the copy/cut issue but certainly are not working as well.

-  Sometimes the context menu will show every possible menu item ever available in the OS. I'll right click and I need to scroll and scroll to find copy/paste. They still don't work when I find them.
- I can't highlight text and have the context menu show the "search google" button. Nor can I take that highlighted text and drag it to the URL bar/search bar.
- If a video is playing (youtube/comedy central...) and I drag that tab out to make a new window this creates a blank "New Tab" in the original window and make it look like the video tab is moved to a new window but the video won't play any more. Nor can I stop it. and I can't close that tab by right clicking. But I can Ctrl+W it but that doesn't stop the audio. The audio will continue until I close FF entirely.
- Middle click used to not work but now usually works. i.e I used to not be able to close tabs or open links in new windows with middle click. But FF 28 seemed to fix that. Again mayeb/maybe not related.

I'm currently running FF 29 but these issues were all present for the past ~4 versions at least (whatever was out last fall). I use FF sync and everything works fine on all my synced devices which run W7. This is the only computer i have W8.1 on so I can't test another 8.1 setup. I've uninstalled and reinstalled a few times but I don't think I've removed all my personal setting from the computer. I have some extensions (Adblock plus 2.5.1, All-in-one genstures 0.26, Rainbow 1.6, Smartest Bookmarks bar 1.11, Stumbleupon and TiddlyWiki 1.0alpha18). These are all also synced on my other computers.

Any ideas?

Asked by bhandziuk 7 years ago

Answered by Varun Kaushik 7 years ago

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my forward slash key shows an E, how do I get my forward slash back again.

I was typing and hit a key I didnèt mean to and now my symbols are not the right ones as you can see by the comma, in didnèt and my forward slash looks like this € … (read more)

I was typing and hit a key I didnèt mean to and now my symbols are not the right ones as you can see by the comma, in didnèt and my forward slash looks like this €

Asked by jordy123 6 years ago

Answered by cor-el 6 years ago

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My default size for printing is Letter, but it keeps printing as though some setting is set to 8X6.75. How do I fix this?

Firefox has just recently updated to 40.0.2. I came back from a week off of work to find out it has been printing incorrectly. On the printer is says to add 8X6.75 size p… (read more)

Firefox has just recently updated to 40.0.2. I came back from a week off of work to find out it has been printing incorrectly. On the printer is says to add 8X6.75 size paper to print. The settings in Firefox are set to 11X8.5 and all other browsers are printing fine.

Asked by mjeddry 6 years ago

Answered by jscher2000 6 years ago

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How to remove close-button on every firefox tab?

I want to do not see this small button on each tab in Firefox. Is it possible without addons? I remember that in the past there was an option in about:config for that pur… (read more)

I want to do not see this small button on each tab in Firefox. Is it possible without addons? I remember that in the past there was an option in about:config for that purpose but I failed to find it now and do not remember how it is called. I don't need this close-button because I managed to close my tabs using various other ways: by Escape, by double left mouse click to a tab, by double right click on web page (everything using AutoHotkey).

Asked by Jeremy 1 year ago

Answered by jscher2000 1 year ago

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pop up adds

I have a new HP pc with firefox 27.0.1 installed. all popup blockers that are installed by default are active. i have my virus scanner, avast, installed and up to date as… (read more)

I have a new HP pc with firefox 27.0.1 installed. all popup blockers that are installed by default are active. i have my virus scanner, avast, installed and up to date as well as spybot search and destroy. I have win 8.1 and all newest updates.

what is going on is no pop up adds are being blocked at all. at allll. haha. it is very frustrating to have this happen. i need to get a handle on this because it is anoying and causing avast to freak out haha.

thank you very much.

Asked by LT72884 7 years ago

Answered by jscher2000 7 years ago

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Access Denied You don't have permission to access "http://www.santanderbank.com/us/" on this server. Reference #18.27a1c017.1419349717.1a5e5aa7

I have been going on this website for months and today this happened - Access Denied You don't have permission to access "http://www.santanderbank.com/us/" on this server… (read more)

I have been going on this website for months and today this happened - Access Denied You don't have permission to access "http://www.santanderbank.com/us/" on this server. Reference #18.27a1c017.1419349717.1a5e5aa7

I tried clearing cache and that did not help...???

Asked by ponygt2000 6 years ago

Answered by FredMcD 6 years ago

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How do I fix slow scrolling, it is getting really annoying!

I cannot seem to find a solution. Answers I found online were to go to options > advanced > general and disable hardware acceleration and/or smooth scrolling. I tri… (read more)

I cannot seem to find a solution. Answers I found online were to go to options > advanced > general and disable hardware acceleration and/or smooth scrolling. I tried any combination and my scroll is still I assume one line per rotation which is really annoying! Please help me! Thank you in advance.

Asked by WebGen 7 years ago

Answered by iamjayakumars 7 years ago

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How to remove Mcafee Secure Search from the default Firefox search engines?

I think the question is self explanatory. But, When I installed Mcafee Total Protection a long while ago, I think it put a secure search thing into my search engine list,… (read more)

I think the question is self explanatory. But, When I installed Mcafee Total Protection a long while ago, I think it put a secure search thing into my search engine list, and when I remove it, the option to "Restore Defaults" becomes clickable and if I click it, Mcafee's Secure Search is brought back??? How can I fix this? Please help it's pretty annoying, as I don't like Mcafee.

P.S. "Resetting Firefox" didn't work.

Here is a screenshot of the issue: http://gyazo.com/441b6a4b24bdd156ca0229fe28451cb6

Asked by Sutieday 7 years ago

Answered by Sutieday 7 years ago

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FF42 - View Page Info - Media tab is missing

I used right-click and View Page Info - Media tab in it - to see images, backgrounds and other media on a certain page. Now after upgrade to FF42 this tab is missing, onl… (read more)

I used right-click and View Page Info - Media tab in it - to see images, backgrounds and other media on a certain page. Now after upgrade to FF42 this tab is missing, only other three tabs are still available.

Asked by vessto 5 years ago

Answered by jscher2000 5 years ago

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Peer's Certificate has been revoked error with firefox

My website is showing this error "Secure Connection Failed An error occurred during a connection to paperbear.ie. Peer's Certificate has been revoked. (Error code: sec_er… (read more)

My website is showing this error

"Secure Connection Failed An error occurred during a connection to paperbear.ie. Peer's Certificate has been revoked. (Error code: sec_error_revoked_certificate)

My SSL is secure. I've checked it at: sslshopper.com/ssl-checker.html#hostname=paperbear.ie and there are no problems with it. I've talked to my host hostgator and they told they had solution.

Does anyone know what I can do? My website has been like this for 2 days now and I've been losing customers. It does work with other browsers though.

Thanks in advance,

Aaron

Asked by aarondowling 5 years ago

Answered by philipp 5 years ago

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I lost the home icon button at the top when I open Firefox. How can I restore it?

My cat ran across my keyboard a month ago and the "home" icon disappeared from the top right corner of my screen. I have not figured out how to get the icon back. As of n… (read more)

My cat ran across my keyboard a month ago and the "home" icon disappeared from the top right corner of my screen. I have not figured out how to get the icon back. As of now, I have to close Firefox and open it again instead of clicking the "home" icon to get there. How can I restore the icon?

Asked by jmfirefox 7 years ago

Answered by memccask 7 years ago

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Firefox crashes Gah. Your tab just crashed. On >1 sites having logins. 3 or 4 days. Sites work on Chrome. Been using mozilla since it was netscape

bp-2b3bd64b-e2ba-4b1a-b080-5e4291180404 4/4/2018 5:20 PM bp-1d2c1c3c-7646-46e0-8591-39b311180403 4/3/2018 3:12 PM bp-b639122a-cf75-4bc9-a8b8-8bd410180402 4/2/2018 7:57… (read more)

bp-2b3bd64b-e2ba-4b1a-b080-5e4291180404 4/4/2018 5:20 PM bp-1d2c1c3c-7646-46e0-8591-39b311180403 4/3/2018 3:12 PM bp-b639122a-cf75-4bc9-a8b8-8bd410180402 4/2/2018 7:57 PM bp-973cc02d-6a77-4e08-9b31-5e3461180402 4/2/2018 12:47 PM bp-f7dc00fc-372f-4e02-812d-3e18b1180402 4/2/2018 9:58 AM bp-ab67551a-9d9b-426b-a98e-0c2e61180402 4/2/2018 9:58 AM

Asked by rja577 3 years ago

Answered by FredMcD 3 years ago

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How do I search bookmarks?

How do I search a specific bookmark? No, not "sort" bookmarks to find it (I don't know in which of the many folders it is located). I need some kind of search field, or s… (read more)

How do I search a specific bookmark? No, not "sort" bookmarks to find it (I don't know in which of the many folders it is located). I need some kind of search field, or similar, where I type words in the name of the bookmark. This existed in FF28 but I can't find it in 29.

Thank you!

Wind 8.1, FF29

Asked by boardsmm 7 years ago

Answered by Gingerbread Man 7 years ago

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I can't seem to download anything, anymore. Firefox won't intiate the download, there's no prompt's or errors. How can I fix this?

Hi there, I tried downloading a file today, and it gave me no prompt to save, or any errors. It doesn't show up in the downloads tab no does it even initiate. I've tried … (read more)

Hi there, I tried downloading a file today, and it gave me no prompt to save, or any errors. It doesn't show up in the downloads tab no does it even initiate. I've tried downloading several other files, and the same thing. This doesn't usually happen, just the other day it worked fine.

I've tried downloading with both Chrome and iE, and they both work - i prefer using Firefox though.

I've followed all the troubleshooting advie I could find on the support pages, to no avail.

I disabled my anit-virus, I've uninstalled and reinstalled Firefox. Cleared the cache and cookies. But still no downloads.

This has never happened to me before, is there something I can do to rememdy this issue?

Kind Regards Zaakir

Asked by z1ggy151 3 years ago

Answered by user633449 3 years ago