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When I play a YouTube video on a web page, the playback box has a big white colour.

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the we… (read more)

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the web side, the playback box will have a large white colour, as shown in the red box below. I would like to know what is causing this, my current version is 123.0

Asked by feifang feng 4 months ago

Answered by zeroknight 4 months ago

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Profiles and Rally

So I wanted to join Rally, but I am concerned about granting access to my passwords and logins to the Rally clients. If I create a new profile and sign in with my only Fi… (read more)

So I wanted to join Rally, but I am concerned about granting access to my passwords and logins to the Rally clients. If I create a new profile and sign in with my only Firefox account will Rally clients have access to my passwords and logins from other profiles?

Thx.

Asked by JB 2 years ago

Answered by JB 2 years ago

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Cannot log into Twitter [fixed]

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregiste… (read more)

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregistered Twitter from about:serviceworkers but still nothing, I also cannot upload the screenshot here it just says uploading and nothing else. Images are not uploading even from other devices.

Here is one of the errors showing on the console: Cross-Origin Request Blocked

Update: this issue was because of a filter from uBlock's list. Fixed now. I am not sure how to close my question.

Asked by Amay 1 year ago

Answered by Amay 1 year ago

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Updating Firefox failed

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the ti… (read more)

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the time when using Firefox). It will recommend me to download the newest version from the website, but then the CDN will and I will be presented with the "connection was reset" error. This happens both on my Windows 10 and Windows 11 machines. Both are running Firefox 116.0.3.

Funnily enough I tried to see if I could download the newest version on Edge (Chromium), which it could but the version I got from the website was the same version I have now. I wonder if this is something to do with my region as I'm based in China and I'm aware that some software can have...problems.

Also, when trying to download version 122.0, it is fantastically slow and will often fail to complete.

Is there anything that could be suggested as I really don't want to use Edge.

Asked by 小白龙1313 4 months ago

Answered by 小白龙1313 4 months ago

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Overlapping text

I've read the forums, i've tried adjustments for days on Win 11 and firefox. Zoomed in zoomed out, adjust font sizes Either it's way too tiny to read or the page is fine… (read more)

I've read the forums, i've tried adjustments for days on Win 11 and firefox. Zoomed in zoomed out, adjust font sizes Either it's way too tiny to read or the page is fine but text over laps i've tried the zoom in on text only as well Basically tried everything. enclosing a youtube page for reference

Asked by cyntaur 1 year ago

Answered by cor-el 1 year ago

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saved passwords.

My Firefox account and associated passwords were left open on another notebook. I have now changed my Firefox sync login password from a different PC and signed out of ot… (read more)

My Firefox account and associated passwords were left open on another notebook. I have now changed my Firefox sync login password from a different PC and signed out of other devices. Can a user on the previous PC sign in with a password that is saved in Firefox?

Asked by mccg.cetin 6 months ago

Answered by cor-el 6 months ago

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Synchronization

I was signed in with FF and synced all data. I needed to re-install Windows, after installing FF on fresh windows and logging into FF account - nothing is synced. What ha… (read more)

I was signed in with FF and synced all data. I needed to re-install Windows, after installing FF on fresh windows and logging into FF account - nothing is synced. What have i've done wrongly?

Asked by BorHblK 1 year ago

Answered by jonzn4SUSE 1 year ago

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Can't adjust or dismiss sidebar -

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website. After the… (read more)

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website.

After the most recent firefox update 107.0 (20221110173214) there is now a large bar that i can't remove!

I have a CSS file for appearance, which i have included below.

any idea how to shrink this dead zone? I would really like to keep using my fun tabs.

****
#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {
  opacity: 0;
  pointer-events: none;
}


#main-window:not([tabsintitlebar="true"]) #TabsToolbar {
    visibility: collapse !important;
}
 
#nav-bar {
    margin-right:140px;
}
 
/* Some space on top to allow window dragging */
#titlebar {
    appearance: none !important;
    height: 20px;
}
 
/* Fix for main menu calling by Alt button */
#titlebar > #toolbar-menubar {
    margin-top: 10px;
}
 
.titlebar-buttonbox-container {
  display: block;
  height: 35px;
  margin-top: 0px;
}

:root {
  --sidebar-min-width: 50px;
  --sidebar-visible-width: 160px;
}

#sidebar-header {
  overflow: hidden !important;
}

#sidebar-box #sidebar-header {
  display: none !important;
}

#sidebar,
#sidebar-header {
  min-width: var(--sidebar-min-width) !important;
  max-width: var(--sidebar-min-width) !important;
  transition: .1s ease .05s;
  z-index:1;
}
.titlebar-buttonbox-container .titlebar-button {
  display: block;
  height: 45px;
}

#sidebar-box:hover :-moz-any(#sidebar,#sidebar-header) {
  background-color: var(--toolbar-bgcolor) !important;
  min-width: var(--sidebar-visible-width) !important;
  max-width: var(--sidebar-visible-width) !important;
  margin-right: calc((var(--sidebar-visible-width) - var(--sidebar-min-width)) * -1) !important;
  z-index:1;
  position: relative !important;
  transition: .1s ease .05s;
}

Asked by warmbloodedreptile 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved

pop ups

I have a new windows 11 install and since adding firefox I get these pop up messages in threes. Please see attached screenshots. I have Eset antivirus and have run malwar… (read more)

I have a new windows 11 install and since adding firefox I get these pop up messages in threes. Please see attached screenshots. I have Eset antivirus and have run malwarebytes too but still they appear! I do not use Mcafee and it is not installed on my pc.

Has anyone got any suggestions please?

Asked by s woolley 5 months ago

Answered by zeroknight 5 months ago

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Firefox taking longer than a week to sync

I recently had to factory reset my computer and had to download and sync my firefox account all over again. It's been a week and firefox is still syncing, none of my boo… (read more)

I recently had to factory reset my computer and had to download and sync my firefox account all over again. It's been a week and firefox is still syncing, none of my bookmarks, add-ons, history or top sites on the new tab are showing up. Thankfully, it appears that most of my passwords have been synced.

I've read some other threads for tips and can confirm that I don't have this account logged in to other devices and I don't have a vpn or proxy running. I am able to obtain the sync logs but I have no idea how to read it.

How can I make the bookmarks, add-ons, history and top sites sync faster?

Asked by tsubasa9455 1 year ago

Answered by Paul 1 year ago

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Outlook Mail

As of this morning, Sat 8-5-23, Outlook mail loads, I see a list of new mail in my inbox, but I'm unable to read any mail, or see any of my drafts. It loads, and works on… (read more)

As of this morning, Sat 8-5-23, Outlook mail loads, I see a list of new mail in my inbox, but I'm unable to read any mail, or see any of my drafts. It loads, and works on Bing, and amazingly works ok in Firefox Private Browsing. Win 11 FF 116.0.1

Asked by tjb3653 10 months ago

Answered by Terry 10 months ago

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Videos Will Not Play

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going arou… (read more)

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going around and nothing happens. I tested the same on Microsoft Edge and it works. I do not like Edge and hopefully, you can solve this issue because it is important. I have looked at all the solutions online but they do not fix the problem. I use Windows 11 and everything is up to date.

Asked by lance24 1 year ago

Answered by lance24 1 year ago

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Typing in Google Search disappears

When I am typing in a search request in google, the type disappears frequently and I cannot even correct it because the whole line disappears. I thought this was happenin… (read more)

When I am typing in a search request in google, the type disappears frequently and I cannot even correct it because the whole line disappears. I thought this was happening when I misspelled a word but it seems to happen in other situations also. This is very annoying.

Asked by Thanzael 10 months ago

Answered by zeroknight 10 months ago

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bookmark drop-down menu icon on the address bar disappeared

There used to be an icon just to the right of the star (for creating a new bookmark) on the address bar that when clicked gave a drop-down bookmark menu. For some reason… (read more)

There used to be an icon just to the right of the star (for creating a new bookmark) on the address bar that when clicked gave a drop-down bookmark menu. For some reason it disappeared and I cannot seem to get it back. All I have been able to do is go to settings => bookmarks to get a list of bookmarks, which, however, doesn't have the bookmarks organized into the sub-categories I once had. How can I get that icon back on the address bar? I don't want to add on a bookmark bar or tool bar.

Asked by hashimoto.henri 1 year ago

Answered by cor-el 1 year ago

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Will a candidate (105.1b) update to 105.2b, or will I have to install the official release of 105.2b?

I noticed a glitch with the way my mouse was working in FF, but on Nightly 105 it was fine, so I installed the candidate for 105.1b into my FDE installation folder. Now w… (read more)

I noticed a glitch with the way my mouse was working in FF, but on Nightly 105 it was fine, so I installed the candidate for 105.1b into my FDE installation folder. Now will this candidate update to the next version of beta automatically, or will I have to install 105.2b myself?

Asked by prr 1 year ago

Answered by cor-el 1 year ago

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Page Info window

Starting, I believe, with 12/20/2023 build of FF Nightly, the "Page Info" window has a bizarre alternating highlight on the media tab, and full highlight on the Permissio… (read more)

Starting, I believe, with 12/20/2023 build of FF Nightly, the "Page Info" window has a bizarre alternating highlight on the media tab, and full highlight on the Permissions tab, but no highlight on the Security tab. Other FF windows, like the download/history box, have no issue. I could change Windows theme to dark to invert the all backgrounds to black, and the text to white, but that's just hiding the issue. Nothing in add-ons was changed, and none of them would cause this.

Asked by youwish1 6 months ago

Answered by youwish1 5 months ago

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Extensions not saving in nightly.

Hey all, I'm not too sure if this is the right place to ask, since i am on the nightly version, however recently i have tried installing some new extensions. it appears t… (read more)

Hey all, I'm not too sure if this is the right place to ask, since i am on the nightly version, however recently i have tried installing some new extensions. it appears that whenever i close and re- open firefox, the extension is just gone and disabled. when i go back to the store, i have the option to remove it as if its still installed, and my "manage extensions" page shows its installed and enabled, however there is absoloutley no sign of the extension unless i disable and enable it. the two extensions i have installed were both from the official mozilla addons store, one being "dark reader (https://addons.mozilla.org/en-GB/firefox/addon/darkreader/) and "Twitter as a Sidebar" (https://addons.mozilla.org/en-GB/firefox/addon/twitter-as-a-sidebar/). both of these extensions have the same issue, so its most likely not the extension itself. I am asking here in case its not a nightly bug, and instead something wrong with my browser specifically.

Any help would be greatly appreciated!

Asked by Mllse 10 months ago

Answered by zeroknight 10 months ago

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Sync doesn't work between Windows, Linux, and Android

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows. Next, I installed it on Linux and later on An… (read more)

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows.

Next, I installed it on Linux and later on Android. The sync is not working properly that is what I noticed. Basically I have all the data on my Windows PC Firefox. It is not syncing between other devices, that will be my notebook running Linux and my Android Phone.

I read other similar question son the forum and did a Google search as well. I already did re-install a few times to no avail.

Here is the log from "about:sync-log" : https://paste.ee/p/5e57H

How do I fix this?

Asked by sul007 1 year ago

Answered by jonzn4SUSE 1 year ago