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BOOKMARK TOOLBAR NOT SHOWING

WHERE IS MY BOOKMARKS TOOLBAR??? Every time I update Firefox (now 109), I end up with all kinds of problems! NOW, I can't see my bookmark toolbar. All the help articles … (read more)

WHERE IS MY BOOKMARKS TOOLBAR??? Every time I update Firefox (now 109), I end up with all kinds of problems! NOW, I can't see my bookmark toolbar. All the help articles tells me how to show it or how to bookmark a page, which I already did multiple times. But this issue is never solved. If I can't get this resolved, I'm going to MS Edge.

Asked by Laura 1 day ago

Answered by Laura 2 hours ago

  • Solved

On playing online videos screen flashes, goes blank until site / video is closed

So, for awhile now when I go to some sites, the screen suddenly starts flashing, then it jitters and turns some light color (like a light green; not blue screen, not blac… (read more)

So, for awhile now when I go to some sites, the screen suddenly starts flashing, then it jitters and turns some light color (like a light green; not blue screen, not black). If I guess where the "X" is to shut down the tab that has the video, I can end this. Often, like on youtube, I find the problem is some ad video that was playing. The rest of the site is ok. But not always.

One site I wrote down a few days where it happened: https://www.nbcsports.com/philadelphia/eagles/eagles-face-giants-2022-playoff-opener?cid=sm_npd_rsn_phi_fb_mn&fbclid=IwAR3rGUEa0W8fElrzCWANSIUpti9VKlbn0iHyvcFsviajYExo5tcRSyWBJXA

scroll down to video and everything blinks, becomes unuseable

It happens in lots of places, though. It is not per se a YouTube problem or just a problem at NBCSports. I shell out to MS Edge, and it seems to handle everything fine, so I'm assuming at this point it is a browser issue.

One last point: after this happen the screen display is degraded even after I manage to shut down the offending tab or video. It takes a Log off/log back in or reboot to fix everything. The degradation takes the form of making the screen look a bit like a pointilist painting, although that's an exaggeration.

FF 109.0.1 64 bit Windows 11 NVidia GeFORCE RTX 3060 running studio driver 526.98 (I have switched periodically from / to their gaming driver, which doesn't seem to matter)

Any help, appreciated.

Asked by monsieurms 1 day ago

Answered by monsieurms 7 hours ago

  • Solved

G-ARTRAY - PROBLEM FORWARDED EMAILS WITH FIREFOX RELAY - 2023

Hello, I am meeting a problem with Firefox Relay. My e-mail mask named “qvmod***@mozmail.com” do not forward e-mails to "Main e-mail" since one or two weeks. Can you sol… (read more)

Hello,

I am meeting a problem with Firefox Relay. My e-mail mask named “qvmod***@mozmail.com” do not forward e-mails to "Main e-mail" since one or two weeks. Can you solve the problem, please? I need to receive e-mails from this mask, important for my business. Thank you.

Best regards, G-ArtRay

Asked by G_ARTRAY 2 weeks ago

Answered by Paul 2 weeks ago

  • Solved

Downloads auto-save when I don't want them to

Every time I come across a file and click the link to either open or save the file, Firefox just downloads the file -- THEN it asks me if I want to open it or save it..? … (read more)

Every time I come across a file and click the link to either open or save the file, Firefox just downloads the file -- THEN it asks me if I want to open it or save it..? It's bugged and an obscene security threat if the browser is so easily willing to download files against my intention.

Before I'm asked, I have gone through the settings multiple times to ensure 'Always ask you where to save files' and 'Ask whether to open or save files" are checked. Behavior does not change according to settings.

Example 1. Click link for a PDF with the intention to open, read, and forget 2. Firefox automatically downloads the file to my download folder 3. Firefox prompts me if I want to save the file or open it

If I click 'open', the file stays in the saved location even though I don't want it to exist.

Asked by A name 22 hours ago

Answered by jscher2000 - Support Volunteer 20 hours ago

  • Solved

Excessive GPU memory usage when visiting websites (especially watching live streams)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task… (read more)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task manager the GPU memory usage is 1GB, and the latter doesn't decrease even if I close the tab. I suspect that this is a memory leak. I searched for Bugzilla and found a similar issue that has been existing for years: https://bugzilla.mozilla.org/show_bug.cgi?id=1386177

Asked by ZeroAurora 3 weeks ago

Answered by ZeroAurora 2 weeks ago

  • Solved

Changing primary password does not rewrite logins.json?

When changing the primary password I would expect the logins.json file being rewritten with new pairs of encryptedUsername and encryptedPassword (now encrypted based on a… (read more)

When changing the primary password I would expect the logins.json file being rewritten with new pairs of encryptedUsername and encryptedPassword (now encrypted based on a new primary password). But this is obviously not the case. But maybe I just didn't understand the way this works?

Asked by thefirefox 4 days ago

Answered by cor-el 3 days ago

  • Solved

Installation aborted because the add-on appears to be corrupt.

https://addons.mozilla.org/en-US/firefox/addon/lightorange-on-black/ there seems to be a problem with this theme, cant install, cant upload or anything it says its corrup… (read more)

https://addons.mozilla.org/en-US/firefox/addon/lightorange-on-black/ there seems to be a problem with this theme, cant install, cant upload or anything it says its corrupted can someone help? please contact me under my email [email removed from public]

Asked by Farzam Maghouli 5 days ago

Answered by Farzam Maghouli 4 days ago

  • Solved

Google Drive file details error

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also … (read more)

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also the troubleshoot mode doesn't resolve the problem.

Asked by happysurf 1 month ago

Answered by happysurf 1 week ago

  • Solved

? opened site/s bar

is it possible to make this opened site/s bar smaller,less wilde ,see my screenshot, this one by : nieuw tabblad like using fonts in about:config. the internet b… (read more)

is it possible to make this opened site/s bar smaller,less wilde ,see my screenshot, this one by : nieuw tabblad like using fonts in about:config. the internet bar i find ok.

Asked by s.a.dzwonek 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Google safesearch

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on … (read more)

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

Asked by roman94994 1 week ago

Answered by Terry 1 week ago

  • Solved

Facebook container

Very recently Facebook (META) wants me to agree to cookies before allowing me access to my personal page. There is a pop-up blocking access. (See attached screenshot) I h… (read more)

Very recently Facebook (META) wants me to agree to cookies before allowing me access to my personal page. There is a pop-up blocking access. (See attached screenshot) I have used Facebook container since it first became available. What is the risk here? At this point I have not agreed to anything.

Asked by Blue 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Stop auto importing history from other browsers

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has… (read more)

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has been a terrible headache. All of the bookmarks and everything from Chrome came with it, which I already had in firefox, since I've had it for years. But, I thought since this is a brand new computer that I needed to do that. Fast-forward a couple of weeks and now EVERY time I open up firefox, all 10 million history links are in history.

I use firefox to unwind and watch movies. I don't want 10 million links to work in front of where I left off in binge watching Seinfeld.

I've tried everything and followed instructions and STILL, all history from Chrome shows up in firefox. It is infuriating. AND uninstalling and reinstalling did nothing. The setting is already in the account to import from Chrome to firefox. I've removed addons and extensions as well. Nothing has worked.

Asked by boundlessenterprise 3 weeks ago

Answered by willjoe24421 2 weeks ago

  • Solved

UNREMOVABLE "More Tools" and "Extensions" Icons

The latest update added persistent "More Tools" and "Extensions" icons on the top right of Firefox. Usually, by clicking "Customize Toolbar" I could remove any annoying i… (read more)

The latest update added persistent "More Tools" and "Extensions" icons on the top right of Firefox. Usually, by clicking "Customize Toolbar" I could remove any annoying icon that I don't want to persistently see, but it would seem that Firefox DISABLED the ability to remove these annoying icons. Please let us continue to customize our own toolbars and allow us to remove unwanted icons.

Asked by sawifi5774 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

F6 starts search instead of default address bar behaviour?

All of a sudden when I press F6, it starts a Google search (see image) instead of just focusing the address bar. This is rather annoying because I use F6 all the time to … (read more)

All of a sudden when I press F6, it starts a Google search (see image) instead of just focusing the address bar. This is rather annoying because I use F6 all the time to go to a different page (e.g. type "mail" and then follow the autocomplete to mail.google.com) and that doesn't work if it wants search google for mail instead.

How do I revert this to its normal behaviour?

Asked by jessaius 1 week ago

Answered by jessaius 1 week ago

  • Solved

"Firefox Updates" missing from Settings / General (v109)

Hello, The controls in Settings to choose how Firefox updates have disappeared from Settings / General? The "Firefox Updates" section is supposed to appear there, based … (read more)

Hello, The controls in Settings to choose how Firefox updates have disappeared from Settings / General? The "Firefox Updates" section is supposed to appear there, based on:

https://support.mozilla.org/en-US/kb/enable-background-updates-firefox-windows https://support.mozilla.org/en-US/kb/firefox-options-preferences-and-settings?as=u&utm_source=inproduct#search

This is on V109. I really need to be able to choose when an update goes in, Python / Jupyter applications I have running on Firefox can cost me hours of time to re-run if Firefox goes in and restarts itself when it wants to. I used to be able to control this. Has it really been removed, or is somewhere else and the docs not updated yet? Thanks Neil

Asked by neilcotie 2 weeks ago

Answered by AliceWyman 2 weeks ago

  • Solved

Firefox attempting to access unwanted web site mv.outbrain.com

Firefox keeps attempting to access a web site with an unwanted application. The site is mv.outbrain.com and my virus software keeps asking to block the site. The popup is… (read more)

Firefox keeps attempting to access a web site with an unwanted application. The site is mv.outbrain.com and my virus software keeps asking to block the site. The popup is now becoming a nuisance how do I stop it or delete the reference to it

Asked by Rob 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

  • Solved

Can't answer on support.mozilla.org :x

I asked a question to add details after an answer but when I have an error when I click to the "Post a Reply" button. 400 Bad request: detail "Question creator cannot ta… (read more)

I asked a question to add details after an answer but when I have an error when I click to the "Post a Reply" button.

400 Bad request: detail "Question creator cannot take a question."

Asked by gui_@.@ 2 weeks ago

Answered by gui_@.@ 2 weeks ago