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Add-on Icons have not shown up on toolbar on last 2 updates.

Any clue why the add-ons like Adblocker and frankly all the others no longer show on the toolbar? Makes them useless when the icons are missing. Anyone have the answer? I… (read more)

Any clue why the add-ons like Adblocker and frankly all the others no longer show on the toolbar? Makes them useless when the icons are missing. Anyone have the answer? I've refreshed. I've re-installed. I've stood on my head - nothing seems to help!

Asked by Gary Watson 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Memory Use Very High With 1 Tab Open

While playing one of those free poker games there seems to be excessive RAM memory usage. Nothing else running which can account for it. Also, it shows several Firefox pr… (read more)

While playing one of those free poker games there seems to be excessive RAM memory usage. Nothing else running which can account for it. Also, it shows several Firefox processes while, again, there's only one tab open.

The reason I noticed is that the game which usually runs smoothly began to be choppy/jerky, so I opened Task Manager to have a look. Note: Didn't investigate internet connection speed.

Why is Firefox using so much memory and slowing things down?

Asked by andrewbaggins 1 year ago

Answered by andrewbaggins 1 year ago

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Backspace keyboard button no longer emulates "Back" browser button

I think the title covers it. Until recently, pressing the <Backspace> key on the keyboard would take me back to the previous webpage. Now it doesn't. Using FF v87 i… (read more)

I think the title covers it. Until recently, pressing the <Backspace> key on the keyboard would take me back to the previous webpage. Now it doesn't.

Using FF v87 in Win10 Home.

Asked by MyUsernameHere 1 year ago

Answered by TyDraniu 1 year ago

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Toolbar size

Ok so it's been a long time that i left chrome and joined the firefox community but there was always something which felt left out, so i downloaded chrome again and found… (read more)

Ok so it's been a long time that i left chrome and joined the firefox community but there was always something which felt left out, so i downloaded chrome again and found what that was. It was the size of toolbar.. In chrome toolbar is smaller but in firefox it takes some space. So i want smaller toolbar here in firefox because i love every other thing here. So is there any way to do this? Thanks,.

Asked by okhereiam 1 year ago

Answered by Paul 1 year ago

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Where have my logins gone?

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cl… (read more)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I am now faced with the arduous task of resetting many many login credential. Poor advice from Mozilla.

Asked by jon.pearce26 2 years ago

Answered by cor-el 2 years ago

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can't get torrent files to open in my torrent client

Hi I don't know what's happened to cause this, but for the last few days if I grab a torrent file online, I only get the option to save the file, no option to automatical… (read more)

Hi

I don't know what's happened to cause this, but for the last few days if I grab a torrent file online, I only get the option to save the file, no option to automatically open in my torrent client.

I have been to Firefox general settings, and Applications - "Choose how Firefox handles the files you download from the web or the applications you use while browsing" but .torrent is not listed. When I search "torrent" in the Applications search box, I get only "magnet" as a result, nothing for "torrent" files (see image).

Any advice on how to automatically open .torrent files from the web in my torrent client would be appreciated.

Asked by dave54321ac 9 months ago

Answered by AliceWyman 8 months ago

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Bookmarks have disappeared after Firefox update

Firefox prompted me to update. I did. Then I only had two choices: exit or create a new profile, and since exit did nothing but close the program, I did the second thin… (read more)

Firefox prompted me to update. I did. Then I only had two choices: exit or create a new profile, and since exit did nothing but close the program, I did the second thing. Now all of my bookmarks are gone - that I rely on for work. I need specific step-by-step instructions on how to get those back. I looked through several of the FAQs on this and none where helpful. I did not have a Firefox folder put on my desktop. Losing these bookmarks will be a major issue. Please help!

Asked by ctfox001 1 year ago

Answered by cor-el 1 year ago

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Firefox crashes and can't use the existing profile when relaunching

Over the past week I've had this error popup a few times when Firefox is launched: "You've launched an older version of Firefox. Using an older version of Firefox can cor… (read more)

Over the past week I've had this error popup a few times when Firefox is launched:

"You've launched an older version of Firefox. Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox."

I haven't yet spotted a pattern, but the most recent time it happened, I had the browser already open and either opened a new window or clicked Firefox in my start menu. The new window showed my homepage (blank tab) but was unresponsive: I couldn't type into the address bar, click a bookmark, or even close the window. The existing window was fine, so I closed that but had to kill Firefox in Task Manager.

When I relaunched Firefox, I got the above error message. Luckily I use Sync, so my many bookmarks are backed up. But of course all cookies have been deleted, so I have to login to websites again.

Firefox is up-to-date (84.0.1, 64-bit) and running on Windows 10 Enterprise. I even uninstalled, cleared out the data in AppData\Roaming\Mozilla (plus Local and LocalLow), and reinstalled.

As I said, this has happened a few times over the last week (3 or 4?) and is starting to get annoying now!

Any ideas? Thanks!

Asked by gbull 1 year ago

Answered by gbull 1 year ago

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Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 8 months ago

Answered by Terry 8 months ago

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How to make tab bar thinner (height)

I've searched this topic since last week and I haven't come up with a proper solution. The "density" solution is still too big for me. I tried doing css, but I don't know… (read more)

I've searched this topic since last week and I haven't come up with a proper solution. The "density" solution is still too big for me. I tried doing css, but I don't know what I'm doing wrong because there's no effect.

If you know anything how to make the tab bar thinner to make it less intrusive to the websites I always visit, please let me know. And btw, I'm not that smart in changing settings, and especially in coding like css so please do a step by step of everything I need to do if you know a solution. Thank you so much

Asked by Barry 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (read more)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Asked by Anan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Unable to connect to reCAPTCHA

Hi, since today I've been unable to connect to reCAPTCHA. At first the reCAPTCHA boxes didn't show up at all and Firefox prevented me from connecting with Google because … (read more)

Hi, since today I've been unable to connect to reCAPTCHA. At first the reCAPTCHA boxes didn't show up at all and Firefox prevented me from connecting with Google because of an error with the certificate. I was able to fix that by allowing Firefox to trust root authorities (solution #6 on this list: https://sectigostore.com/page/fix-the-warning-potential-security-risk-ahead-error-in-firefox/ )

While the reCAPTCHA boxes are showing up again, I still can't connect with it. When checking the box, it starts loading for a while and I get an error message saying that there's no contact with reCAPTCHA and that I should check my connection and try again. I included a screenshot.

I went to topics of people who had the same problem and tried everything. Disabling protection against tracking, disabling Adblock, starting Firefox in safe mode, refreshing Firefox, loading another Firefox profile, restarting Firefox, uninstalling and reinstalling Firefox, restarting my pc. I'm desperate.

I'm only having this problem in Firefox, not in any other browser.

Asked by glennstakkestad 1 year ago

Answered by cor-el 1 year ago

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how to transfer firefox from an old harddrive to a new harddrive on the same computer

I recently installed an SSD with a new install of Windows and Firefox. I still have the old hard drive with Windows and Firefox installed on it in the same computer. I am… (read more)

I recently installed an SSD with a new install of Windows and Firefox. I still have the old hard drive with Windows and Firefox installed on it in the same computer. I am trying to transfer the data (like passwords, bookmarks and other stuff like that) from the old versions to the new versions, but am having troubles finding how.

How do I get the new Firefox to look at the old hard drive to find the data?

Asked by dede21 1 year ago

Answered by cor-el 1 year ago

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Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to www.nextechclassifieds.com because this website requires a … (read more)

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.nextechclassifieds.com because this website requires a secure connection. www.nextechclassifieds.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. www.nextechclassifieds.com uses an invalid security certificate.

The certificate is not trusted because it is self-signed.
Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT

This is a trusted website, been using it for years without issue. Used it a few hours ago to check my account. Only problem is on my pc, all other devices including people I've asked, do not have this issue. Seems to be a problem with the firefox browser only.

Asked by TundraWolf42 1 year ago

Answered by cor-el 1 year ago