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firefox showing playing media next to windows volume meter

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys.… (read more)

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys. spotify used to do this when i used to use it and it was a pain to disable it. how do i disable it in firefox

Asked by muskratwaltz 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

accessing my mail account on mail.com

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything wo… (read more)

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything works the first time and then reverts . This all started happening 1 week ago after years of no problems. has anybody any ideas?

Asked by jan109 3 days ago

Answered by cor-el 3 days ago

  • Solved

Signing in to Firefox requires an authentication app that I don't have

Hello, My problem is this: Whenever I try to sign in to my Firefox account, it asks me to enter a security code from "your authentication app" in order to finish signing … (read more)

Hello, My problem is this: Whenever I try to sign in to my Firefox account, it asks me to enter a security code from "your authentication app" in order to finish signing in.

I don't know what app this is referring to. I checked Google authenticator and Microsoft authenticator apps and neither of them have Firefox on them. These are the only two authenticator apps I've ever used. Is there a special Mozilla authentication app that I'm supposed to be aware of?

In order to successfully log in, 3 times I had to use a recovery code from the list of codes on a pdf I was initially given. I don't want to eventually get locked out of my account.

Thank you for any help.

Asked by Lauren M 5 months ago

Answered by Wesley Branton 5 months ago

  • Solved

Unable to access some of the pdfs in latest version of firefox in windows10

I am currently using Firefox version 77.0 in windows 10. I noticed few things that when I try to open some of the PDFs it shows "This PDF document might not be displayed … (read more)

I am currently using Firefox version 77.0 in windows 10. I noticed few things that when I try to open some of the PDFs it shows "This PDF document might not be displayed correctly" and just blank white page shows up (image included).

I use few extensions which I disabled them completely when I read PDF but still I am unable to access PDF. While same PDFs are easily readable by other browsers like Chrome or Edge.

Please let me know is it a bug or there is some settings to tweak. Thanks in advance.

Asked by Ishan Pandey 4 months ago

Answered by ARMAN KHAN 4 months ago

  • Solved

Firefox minimum tls version is still 1.0, while TLS 1.0 and 1.1 are no longer supported

As you all might know, TLS 1.0 and TLS 1.1 have reached their End Of Life, and are no longer supported. I have looked inside the latest firefox (77.0.1 (64-bit)) configu… (read more)

As you all might know, TLS 1.0 and TLS 1.1 have reached their End Of Life, and are no longer supported. I have looked inside the latest firefox (77.0.1 (64-bit)) configuration, and found the following configuration set by default (included in the first image).

I attached a picture of my firefox about page, hope to receive an answer soon.

Thank you, Guy

Asked by sudaiguy1 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

I can not remove websites from Browser dropdown menu

My Foxfire Browser's drop down menu has a mind of it's own. I use current Foxfire Browser (77.0.1) with Windows 10 and have been trying to clear useless items from the d… (read more)

My Foxfire Browser's drop down menu has a mind of it's own.

I use current Foxfire Browser (77.0.1) with Windows 10 and have been trying to clear useless items from the drop down menu for months. I have tried all the standard, 'highlight and delete' options on YOUTUBE and right here.

I must be asking the wrong questions, because the answers I am finding do not clear the items from Foxfire's drop down menu. None of the prescribed techniques cleared the sites from Foxfire's drop down menu.. Hard to understand what I am missing but my browser' is clearly NOT responding the way explained in answers I have found.

Example: There is a Search with Amazon.com site listed. I have NEVER used and it will not be cleared. No Matter what. Top item on FoxFire's drop down menu.

In desperation, I just tried clearing "all browsing history" 'and the annoying drop down sites are still there. 'In fact, now there are additional annoying sites from Facebook (have not been in 10 years) and twitter (I have Never been on twiter).

What is wrong with this browser ?

Can anyone help ? Please.

Asked by Bulltwinkle 4 months ago

Answered by jscher2000 4 months ago

  • Solved

cannot log in to my Bank of Montreal online banking

cannot log in to my Bank of Montreal online banking!!! I've used Firefox for years, and for years I daily do my online banking. Now all of a sudden, without any warning I… (read more)

cannot log in to my Bank of Montreal online banking!!!

I've used Firefox for years, and for years I daily do my online banking.

Now all of a sudden, without any warning I cannot log into my bank account. I've tried clearing history, etc. I've tried the about:config change...

I can log in fine with Microsoft Edge.

My wife uses Firefox and she can log into the bank. I suspect that is because Firefox has not updated on her computer.

This is maddening, to put it mildly.

Asked by jedasa 3 months ago

Answered by FredMcD 3 months ago

  • Solved

What are the underlined letters in about:preferences#privacy for?

There are underlined letters in about:preferences#privacy, and I was curious about what they do/why are they underlined. This question was asked previously at https://sup… (read more)

There are underlined letters in about:preferences#privacy, and I was curious about what they do/why are they underlined. This question was asked previously at https://support.mozilla.org/en-US/questions/1177376, but the answer is no longer valid for current Firefox.

Asked by Benica 3 months ago

Answered by Wesley Branton 3 months ago

  • Solved

Recover sync data after reseting password

I've changed my personal device and currently I only have Firefox installed for the device I am using. When logging in, I've restarted the account password, expecting tha… (read more)

I've changed my personal device and currently I only have Firefox installed for the device I am using. When logging in, I've restarted the account password, expecting that sync data from previous devices will be there even after password reset.

Now I've lost all my data, so is it possible to recover Firefox sync data in this scenario?

Asked by petrovicdjordje750 3 months ago

Answered by cor-el 3 months ago

  • Solved

Where have my logins gone?

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cl… (read more)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I am now faced with the arduous task of resetting many many login credential. Poor advice from Mozilla.

Asked by jon.pearce26 2 months ago

Answered by cor-el 2 months ago

  • Solved

Unbootable computer - can I recover logins and bookmarks?

Hello I have been very stupid. I have a lot of useful Firefox logins, passwords and bookmarks, stored on a computer which now won't boot. The data were not synced to any… (read more)

Hello I have been very stupid. I have a lot of useful Firefox logins, passwords and bookmarks, stored on a computer which now won't boot. The data were not synced to any other device. I can read the C drive using a system rescue disk, and have been able to copy emails and other data to a working computer. Is there any way to copy the Firefox data from the non-working computer and import to Firefox on my working machine? Basically I need to know, in terms of directory and file names, where Firefox stores these data, and any problems in reading these files. The dead computer used Windows 10, version 2004. Firefox used automatic update, so would be the latest version as of last Wednesday. Many thanks for any help. Peter Kenny

Asked by pbkresearch 1 week ago

Answered by pbkresearch 6 days ago

  • Solved

Recent Firefox upgrade won't talk to my bank's website

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message: Secure Connection Failed An e… (read more)

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message:

Secure Connection Failed An error occurred during a connection to xx.xxxxxxx.com The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

The bank’s customer-no-service help desk politely advised that their system is working, this is a Firefox problem, check the Firefox browser settings, use another browser.

I am not a browser security settings expert and do not want to be . . . I have no clue as to how to fix this . . . so what do I do?

Can I revert to the previous version of Firefox? How? Thanks.

Asked by stevejq 6 days ago

Answered by stevejq 5 days ago

  • Solved

Firefox logs me out of sites and clears cookies every 24 hours

This is going on for the last 5 days or so days. It seems to happen on a fixed schedule. Everyday on a specific time I will get logged out of google,gmail,youtube,faceboo… (read more)

This is going on for the last 5 days or so days. It seems to happen on a fixed schedule. Everyday on a specific time I will get logged out of google,gmail,youtube,facebook,reddit and have to re-accept cookies. I am not sure why this is happening but it is very annoying.

Asked by Profat 6 days ago

Answered by jscher2000 4 days ago