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What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (read more)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Asked by Anan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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SSL_ERROR_BAD_MAC_ALERT

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows… (read more)

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows 10 computers. When the issue occurs, users can navigate to other websites without issues. Navigating to Google in a different browser works no problem. Restarting the browser will resolve the issue. Clearing cookies and site data has no effect. Users can also refresh the page after some time and the issue will go away.

Any idea as to why this is happening?

Asked by krisa15 3 months ago

Answered by cor-el 3 months ago

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Where have my logins gone?

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cl… (read more)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I am now faced with the arduous task of resetting many many login credential. Poor advice from Mozilla.

Asked by jon.pearce26 2 years ago

Answered by cor-el 2 years ago

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Firefox crashes and can't use the existing profile when relaunching

Over the past week I've had this error popup a few times when Firefox is launched: "You've launched an older version of Firefox. Using an older version of Firefox can cor… (read more)

Over the past week I've had this error popup a few times when Firefox is launched:

"You've launched an older version of Firefox. Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox."

I haven't yet spotted a pattern, but the most recent time it happened, I had the browser already open and either opened a new window or clicked Firefox in my start menu. The new window showed my homepage (blank tab) but was unresponsive: I couldn't type into the address bar, click a bookmark, or even close the window. The existing window was fine, so I closed that but had to kill Firefox in Task Manager.

When I relaunched Firefox, I got the above error message. Luckily I use Sync, so my many bookmarks are backed up. But of course all cookies have been deleted, so I have to login to websites again.

Firefox is up-to-date (84.0.1, 64-bit) and running on Windows 10 Enterprise. I even uninstalled, cleared out the data in AppData\Roaming\Mozilla (plus Local and LocalLow), and reinstalled.

As I said, this has happened a few times over the last week (3 or 4?) and is starting to get annoying now!

Any ideas? Thanks!

Asked by gbull 1 year ago

Answered by gbull 1 year ago

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Memory Use Very High With 1 Tab Open

While playing one of those free poker games there seems to be excessive RAM memory usage. Nothing else running which can account for it. Also, it shows several Firefox pr… (read more)

While playing one of those free poker games there seems to be excessive RAM memory usage. Nothing else running which can account for it. Also, it shows several Firefox processes while, again, there's only one tab open.

The reason I noticed is that the game which usually runs smoothly began to be choppy/jerky, so I opened Task Manager to have a look. Note: Didn't investigate internet connection speed.

Why is Firefox using so much memory and slowing things down?

Asked by andrewbaggins 1 year ago

Answered by andrewbaggins 1 year ago

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Backspace keyboard button no longer emulates "Back" browser button

I think the title covers it. Until recently, pressing the <Backspace> key on the keyboard would take me back to the previous webpage. Now it doesn't. Using FF v87 i… (read more)

I think the title covers it. Until recently, pressing the <Backspace> key on the keyboard would take me back to the previous webpage. Now it doesn't.

Using FF v87 in Win10 Home.

Asked by MyUsernameHere 1 year ago

Answered by TyDraniu 1 year ago

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Unable to connect to reCAPTCHA

Hi, since today I've been unable to connect to reCAPTCHA. At first the reCAPTCHA boxes didn't show up at all and Firefox prevented me from connecting with Google because … (read more)

Hi, since today I've been unable to connect to reCAPTCHA. At first the reCAPTCHA boxes didn't show up at all and Firefox prevented me from connecting with Google because of an error with the certificate. I was able to fix that by allowing Firefox to trust root authorities (solution #6 on this list: https://sectigostore.com/page/fix-the-warning-potential-security-risk-ahead-error-in-firefox/ )

While the reCAPTCHA boxes are showing up again, I still can't connect with it. When checking the box, it starts loading for a while and I get an error message saying that there's no contact with reCAPTCHA and that I should check my connection and try again. I included a screenshot.

I went to topics of people who had the same problem and tried everything. Disabling protection against tracking, disabling Adblock, starting Firefox in safe mode, refreshing Firefox, loading another Firefox profile, restarting Firefox, uninstalling and reinstalling Firefox, restarting my pc. I'm desperate.

I'm only having this problem in Firefox, not in any other browser.

Asked by glennstakkestad 1 year ago

Answered by cor-el 1 year ago

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bookmark sidebar disappeared and no option to restore

This morning I closed my bookmarks sidebar to frame open windows better. Now there is no option to restore it. Help please, as this is my best organization for web brow… (read more)

This morning I closed my bookmarks sidebar to frame open windows better. Now there is no option to restore it. Help please, as this is my best organization for web browsing. Thank you!

Asked by MotherM 1 year ago

Answered by cor-el 1 year ago

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How to locate and change Firefox Cache storage location

1) Because the built in options are ambiguous I want to flush the temporary Cache storage directory myself, but I can't find it. Where is it? 2) Then I want to relocat… (read more)

1) Because the built in options are ambiguous I want to flush the temporary Cache storage directory myself, but I can't find it. Where is it? 2) Then I want to relocate it, but here are Mozilla's instructions for how to reset it:

==

To set Firefox's cache folder, first type “about:config” (omit quotes throughout) into the program's address bar and then hit “Enter.” Right-click on any of the displayed properties, select “New” and then select “String” to display the New String dialog box. Enter “browser.cache.disk.parent_directory” into the box and then click “OK” to display the New Value dialog box. Enter the full filepath to the folder you wish to use as the cache folder, and then click “OK.”

==

Doesn't work.

So, after finding the current location and flushing it how do I change it?

Asked by i_am_jim1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Why have my STG backup files started to appear on my desktop?

I have noticed a new folder has appeared on my desktop - out of the blue - labelled "STG-backups-FF-81.0.1" If I delete it, it is simply replaced by another one at some p… (read more)

I have noticed a new folder has appeared on my desktop - out of the blue - labelled "STG-backups-FF-81.0.1" If I delete it, it is simply replaced by another one at some point, later on. I assume this folder is created by Firefox and the back-up file information is saved in it automatically. Surely the folder should be in a different location? Has anyone any ideas on where this is supposed to be, and how to get Firefox to revert to saving the files in it in the correct place?

Asked by Onebrow 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Switched browser cache from disk (SSD) to RAM, about:cache still displaying in disk too

Hi, Talking briefly about the size of games nowadays and SSD, i checked some stuff and saw Firefox writing 4.5 Mo/s (= MB/s). I wanted to see what that was, and saw it's … (read more)

Hi,

Talking briefly about the size of games nowadays and SSD, i checked some stuff and saw Firefox writing 4.5 Mo/s (= MB/s). I wanted to see what that was, and saw it's mainly firefox cache. From there i searched and found a few sites suggesting and showing the settings to change to switch from disk cache to RAM cache. I did so since i've enough free RAM from a little while now. Changed settings (in about:config):

  • browser.cache.disk.enable from true to false
  • browser.cache.disk_cache_ssl from true to false

browser.cache.memory.enable was already on true and browser.cache.memory.capacity on -1 (not sure it's the best setting, only displaying 32768 KiB in about:cache... Any insight appreciated).

The concern: Cf. title, about:cache is still displaying the cache is also on disk, while i don't see writings being done related to the cache on the SSD. Is it just a display error in this configuration, or is there something else? If it's an error, i guess i should report it if it's not already done on the appropriate platform after.

Also, i hope the 4.5 Mo/s was just a peak, because if it's constantly like that if you've Twitch opened for instance, that's a major issue. On a SSD like the Samsung 850 EVO 250GB with its small TBW of 75, that's slightly less than 193 full days.

Asked by Harest 1 year ago

Answered by Harest 1 year ago

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Moving webite tabs below bookmarks

Last time Firefox updated, I managed to find information online about moving the website tabs so they were below the bookmarks instead of at the top of the screen. It was… (read more)

Last time Firefox updated, I managed to find information online about moving the website tabs so they were below the bookmarks instead of at the top of the screen. It was a huge pain-in-the-butt to do.

After a recent re-install, the tabs have moved themselves back to the top of the screen and nothing I do seems to be able to move them back below the bookmarks.

Is there a way I can move the tabs that doesn't involve spending hours hunting through posts on the web, changing hidden Firefox settings, and recoding .css files?

If not, why do you not give the option to move the tabs wherever the user wants? Especially when it makes far more sense to have the website tabs directly above the website being viewed, at least in my opinion?

I'm currently using Firefox 85.0.2 (64-bit).

Asked by sparrowfox 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to block automatic loading and opening pdf files in browser

It seems like something has changed recently, I don't remember having such problem before. As you can see on one of my pictures I have browser settings changed to always … (read more)

It seems like something has changed recently, I don't remember having such problem before. As you can see on one of my pictures I have browser settings changed to always ask what to do with every file extension, yet encountering link to pdf file it loaded automaticly in special frame instead of showing just link to it. I included pictures of this frame, settings and another screenshot of the same website in Opera browser with similar settings where nothing loads itself.

Link to the problematic comment with auto-loading pdf: https://kodluch.wordpress.com/2021/09/30/30-09-2021-syria-2187-dzien-sprzatania-swiata/#comment-115906

Is there any way to block such pdf-frames in current version of Firefox?

Martin

Asked by nabaC 10 months ago

Answered by Terry 10 months ago

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XML Parsing Error: no element found

Hi, I've just installed the latest Firefox update (84.0) and now I get the following message where my bookmarks sidebar should be: XML Parsing Error: no element found Loc… (read more)

Hi,

I've just installed the latest Firefox update (84.0) and now I get the following message where my bookmarks sidebar should be:

XML Parsing Error: no element found Location: chrome://browser/content/places/bookmarksSidebar.xhtml Line Number 1, Column 1:

The history sidebar works, just not the bookmarks one.

Does anyone have any idea how to fix it?

Debbie

Asked by ffsync.sw 1 year ago

Answered by ffsync.sw 1 year ago

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Embedded youtube videos not playing, An error occurred. Please try again later. Youtube layout issues

Hi, first of thanks for reading and possibly responding. The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try a… (read more)

Hi, first of thanks for reading and possibly responding.

The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try and play the video on the said site it will load and display an error message An error occurred. Please try again later. If I visit the video on youtube, link provided in the video itself, then it plays just fine. Error is not restricted to one site but anything that embeds youtube videos.

I have also come across some strange youtube.com issues, when I am on the main website you get the thumbnails of video's but no time duration are displayed in the thumbnail, neither are the 3 dots where you can have one of the videos removed (not a big deal and maybe this was implemented a while ago I don't know tbh). When I play a video, as in visit the video page on youtube the side bar videos sometimes do and sometimes don't display time duration.

Please check attached image to see what I mean. Left is without said timecodes, right is what it almost should be.

What addons do I use: Ublock Origin is the only one worth noting but even without it the weird thing still occurs. I don't use any plug ins that correspond with youtube.

I am using the latest Firefox on Windows 10.

Things I have tried thus far to resolve it: - make sure Firefox is up to date - try with and without addblocker (Ublock) - remove Adobe flash entirely - refresh Firefox and clear all data and cookies 9tried this I think 3 times now, no change) - looked through older posts with similar issues but most links regarding html5 on youtube were 404 and sometimes the solution stated things like 'cause by some video helped addon' which I do not use or updating Flash

Am I the only one with this issue?

Asked by WaffleToaster 1 year ago

Answered by WaffleToaster 1 year ago