Showing questions tagged: Show all questions
  • Solved
  • Archived

Suddenly FF no longer streams ok.ru videos ... but Chrome still does

have the same addons in Chrome and FF (Kaspersky, adblocker; turned both off in FF to test, NO difference) this just happened, screen says "Video not found" for EVERY ok.… (read more)

have the same addons in Chrome and FF (Kaspersky, adblocker; turned both off in FF to test, NO difference)

this just happened, screen says "Video not found" for EVERY ok.ru vid

just want to stream again (never download, just stream)

this has been working correctly for YEARS till a few hours ago

of course I can watch with Chrome, but prefer to using FF


only a few of DOZENS that suddenly stopped working on FF (still play with Chrome) https://ok.ru/video/3113160935936 https://ok.ru/video/2723130051072 https://ok.ru/video/291281242787 https://ok.ru/video/328756300451 https://ok.ru/video/3717381622272 https://ok.ru/video/3844312730112 page https://ok.ru/video/c3924224 https://ok.ru/video/287260740259 https://ok.ru/video/269560449699

Asked by xlcrlee 1 year ago

Answered by xlcrlee 1 year ago

  • Solved
  • Archived

SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

  • Solved
  • Archived

vanguard login quit working

been using ff to login to vg for a couple years. ~2 weeks ago it quit working-i click login & nothing happens, the login page remains unchanged. login works with chro… (read more)

been using ff to login to vg for a couple years. ~2 weeks ago it quit working-i click login & nothing happens, the login page remains unchanged. login works with chrome & opera no problem.

Asked by dblazen84 11 months ago

Answered by cor-el 11 months ago

  • Solved
  • Archived

Hmm. We’re having trouble finding that site.

I saw a post on this where they were instructed to go to safe mode and Viola! it works. That is fine, but it does not fix the problem. My Firefox browser opens all links… (read more)

I saw a post on this where they were instructed to go to safe mode and Viola! it works. That is fine, but it does not fix the problem.

My Firefox browser opens all links except what appears to be links from ads or forwarding links from a site to where something is being sold.

Whenever I click on one of these I get the, "Hmm. We’re having trouble finding that site." They open fine on Edge. Is there a setting on Firefox that is blocking these?

Asked by SJMaye 1 year ago

Answered by SJMaye 1 year ago

  • Solved
  • Archived

Error: Access Denied. You don't have permission to access

I can't access https://www.barnesandnoble.com/ without getting the following error message: Access Denied. You don't have permission to access "http://www.barnesandnoble.… (read more)

I can't access https://www.barnesandnoble.com/ without getting the following error message:

Access Denied. You don't have permission to access "http://www.barnesandnoble.com/" on this server.

I've tried to clear the history/cache and also turned off vpn.

It just happened, it was working a few moments ago.

Any help is much appreciated!

Jojo

Asked by joken674 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Erreur Netflix F7121-1331

I got since yesterday error F7121-1331 when I try to stream any movie on Netflix. Netflix support said it's related to firefox. They said to uptodate firefox but I have… (read more)

I got since yesterday error F7121-1331 when I try to stream any movie on Netflix.

Netflix support said it's related to firefox. They said to uptodate firefox but I have already latest version (86.0).

Only other solution according to them, is to use an other naviguator. And, well, it works with Chrome, so it seems really related to firefox.


https://help.netflix.com/fr/node/100151?accordionCategory=mac_computer

Thanks.

Asked by pierrejossart 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Graphics/pictures not displaying

As of a couple days ago, graphics/photos do not show on most pages. I have followed instructions, cleared cache, etc... which helps the first time in, but not retained, … (read more)

As of a couple days ago, graphics/photos do not show on most pages. I have followed instructions, cleared cache, etc... which helps the first time in, but not retained, so need to do this EVERY time. Why?

Asked by bennowak 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Can't connect to router in firefox

Hi! Can't connect to my router panel in 192.168.1.1, probably due to bad cache. But there is no cache for 192.168.1.1 in firefox "data manager", but I sure it exist. I do… (read more)

Hi! Can't connect to my router panel in 192.168.1.1, probably due to bad cache. But there is no cache for 192.168.1.1 in firefox "data manager", but I sure it exist. I don't want to clear all cache and data. Incognito mode without addons doesn't work. I can establish connection in other browsers, includes another firefox browser. How could I clear cache for 192.168.1.1, if firefox show there is none?

Asked by mordat1 2 years ago

Answered by mordat1 2 years ago

  • Solved
  • Archived

Images will not load

I have Firefox 96.0.1. As of this morning, images will no longer load on any websites. The only thing that has changed since yesterday is that I followed some advice fr… (read more)

I have Firefox 96.0.1. As of this morning, images will no longer load on any websites. The only thing that has changed since yesterday is that I followed some advice from the Washington Post on how to prevent scam emails. I have spent nearly two hours searching for and following advice to restore images on Firefox, but nothing has worked. I need more direct assistance!

Asked by womanfield 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

New "403 Forbidden" webpage now blocking an everyday used website

My wife and I are both suddenly blocked from opening a fav website: https://www.freedomconsciousness.com/ We now get a 403 Forbidden webpage (generated by Wordfence) inst… (read more)

My wife and I are both suddenly blocked from opening a fav website: https://www.freedomconsciousness.com/

We now get a 403 Forbidden webpage (generated by Wordfence) instead.

Ditto when using the utube webpage, then in the About tab, trying to reach the website that way.

Trying the Mozilla technique of clicking on the lock icon ... I get both a secure connection message and a not-secure-connected message. Nothing I try after that affects anything. What to do???

Cheers Jaykay

Asked by Jaykay 1 year ago

Answered by Jaykay 1 year ago

  • Solved
  • Archived

Google "before you continue" won't go away when I click 'I agree'.

Like many users, I find Google's 'before you continue' pop-up annoying. Because I automatically delete cookies on browser exit, it keeps popping up as it doesn't remember… (read more)

Like many users, I find Google's 'before you continue' pop-up annoying. Because I automatically delete cookies on browser exit, it keeps popping up as it doesn't remember my settings. I have installed Google Consent Dialog Remover, and it has been working well... until now.

I just did a search for a place, and tried to click on the map to go to Google Maps. The dialog intruded, despite the add-on. But worse than that, when I clicked 'I agree', nothing happened! I cannot get to the maps page at all. I've tried disabling enhanced protection -- no change. I've tried disabling various add-ons -- no change. I've tried restarting FF in safe mode, but the same problem persists.

I can't figure out how this is happening or what to do about it. Any suggestions?

Thank you!

Asked by BC 1 year ago

Answered by BC 1 year ago

  • Solved
  • Archived

websites working on Chrome but not on Firefox

Hello everybody, There are more and more websites that have functions that no longer work with Firefox and force me to use Chromium instead. Do you if there is any chance… (read more)

Hello everybody,

There are more and more websites that have functions that no longer work with Firefox and force me to use Chromium instead. Do you if there is any chance that an upcoming release will put everything right?

Thank you in advance Virginie

Asked by Virginie 1 year ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Solved
  • Archived

How do I disable rich audio presence that Firefox now does with Windows 10?

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume.… (read more)

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume. Now, when I'm watching a video or playing audio, this happens. And, it doesn't even get it right most of the time! Like for example, it does this instead! That's not even the page I'm on!

Is there any way for me to get rid of this? Thanks

Asked by sheepy404 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Firefox Access Denied

Does anyone know why I have been getting this error for the last week? I am using version 91.0 (64-bit) on a Windows 10 laptop. Access Denied You don't have permission t… (read more)

Does anyone know why I have been getting this error for the last week? I am using version 91.0 (64-bit) on a Windows 10 laptop.

Access Denied You don't have permission to access "http://www.foxnews.com/" on this server.

Reference #18.502b3417.1629124723.73b45be4

Asked by mfcykowski 1 year ago

Answered by Shashank Shekhar 1 year ago

  • Solved
  • Archived

Firefox is not showing the correct page source

I am using Firefox and have noticed that when I do a view page source I do not see the current page, but a cached copy. To view the page source I first have to go to opti… (read more)

I am using Firefox and have noticed that when I do a view page source I do not see the current page, but a cached copy. To view the page source I first have to go to options and delete data.

Here is how to reproduce. 1. Go to a website showing changing data 2. Right click and select view page source 3. Examine the page source to see that it shows an older copy of the data, not the current data 4. Go to options and search on the term 'cache' 5. Delete the cached data 6. Go back to view page source and try again 7. Now the page source is the current data seen in Firefox

Asked by coatsbob 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Cloudflare loop "checking your browser before accessing"

This issue is with me for some time now I guess 6 to 12 months, I have circumvented it by simply using other browsers that don't have the issue, it is only in Firefox. I … (read more)

This issue is with me for some time now I guess 6 to 12 months, I have circumvented it by simply using other browsers that don't have the issue, it is only in Firefox.

I have noticed that it seems to be a reoccurring issue for many people reading through help topics.

At the moment I am using: Mozilla Ubuntu Firefox 91.0

 Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:91.0) Gecko/20100101 Firefox/91.0

Starting Firefox in "Safe mode/Troubleshooting mode" through the "Application menu" -> "Help" -> "Troubleshoot Mode", doesn't fix the problem.

... "Did you check the date/time and time zone on your computer?" (As suggested in an older topic)

Automatic synchronization with an Internet time server, is set to "ON"
My "Time Zone" is set manually set to the correct "Time Zone"

Since the issue is only in Firefox and not in Chrome, Chromium or Opera, there is something that Firefox is doing that Cloudflare doesn't like or visa versa....

I have noticed in other posts that the blame is simply shifted to Cloudflare, but why do other browsers then not have this problem ?

Opening the no longer existing website (from another help topic here about the same issue), that is still known by Cloudflare, shows the problem if you got it too -> http://animedao.com/

See my uploaded screenshot to see it is only in Firefox.

Asked by allemaal_onzin 1 year ago

Answered by allemaal_onzin 1 year ago

  • Solved
  • Archived

ESPN.com website keeps redirecting to it's foreign sites

Hello, I have the site espn.com bookmarked and for the last month or so it has been opening it's various foreign sites instead of the united states version when I click o… (read more)

Hello,

I have the site espn.com bookmarked and for the last month or so it has been opening it's various foreign sites instead of the united states version when I click on the bookmark tab. It will switch to the UK and Mexico sites randomly when I click on the tab. The address is saved as the US version (espn.com) when this happens so I can't figure out why it's doing it. It doesn't matter if I use a vpn that says I'm in the US or just my regular internet provider in the US, the site keeps changing what country it chooses to open with. I noticed that every time I click the tab it will cycle between the various different sites for each country even though as I said before, the bookmark is set for espn.com. It makes no sense as none of my other bookmarks do this and it doesn't do it when I use Safari's browser. Is there anything on my end I can do to get this to stop or is it coming from espn.com's end? Thank you for your time and help. :)

Asked by mtnrydr 9 months ago

Answered by FredMcD 9 months ago

  • Solved
  • Archived

Firefox no longer works with Amazon Prime video

Firefox was just updated to version 91.0.2 (64 bit), and now the l;inks on Amazon Prime video no longer work. Many of the links take me to my Watchlist. I tried accessing… (read more)

Firefox was just updated to version 91.0.2 (64 bit), and now the l;inks on Amazon Prime video no longer work. Many of the links take me to my Watchlist. I tried accessing the site using Chrome and Edge - no problems with those browsers. Firefox was working with Amazon last night, so this is something that happened with the recent update.

Asked by darweb2 1 year ago

Answered by darweb2 1 year ago

  • Solved
  • Archived

Paypal will not load

When choosing Paypal as payment option on website, the Paypal login page loads. But after entering my login info I just get a continuous circle. Message at bottom is "wai… (read more)

When choosing Paypal as payment option on website, the Paypal login page loads. But after entering my login info I just get a continuous circle. Message at bottom is "waiting for c.paypal.com" then nothing happens. Going in again I sometimes get the verification pictures to prove I am not a robot, but then the same thing occurs. I have cleared cache and data, refreshed Firefox, re-entered Paypal login details, checked Firefox is latest version, disabled AntiVirus, checked tracking protection is standard, turned off AdBlocking extension for that page but nothing works. Using Opera browser Paypal opens immediately. So what's the issue here Mozilla? Any fix?

Asked by Richard 12 months ago

Answered by Richard 12 months ago