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Firefox can't load some websites but other browsers can in Windows 10 (version 20H2)

Dear Community, I have problem with my Firefox version 86.0 (64-bit). I have Windows 10 20H2 64-bit operating system. Firefox can't load some websites. For example I can… (read more)

Dear Community,

I have problem with my Firefox version 86.0 (64-bit). I have Windows 10 20H2 64-bit operating system. Firefox can't load some websites. For example I can load https://allegro.pl/ but I have problem sometimes with this website: https://allegro.pl/myaccount/newpayments_incoming.php

If you go there and use F5 key on keyboard (refresh website) sometimes this can't load. On other browser I don't have this issue. This very frustrated me because I can't work. On Windows 10 1909 on older machine (another computer) I don't have this issue with my firefox (this sam 86.0 version). So this is probably problem only with Windows 10 20H2.


Steps to reproduce:

1) Open new tab and go here: https://allegro.pl/myaccount/newpayments_incoming.php 2) Log in to your account for Allegro website (without account you can't load website) 3) When website loads normally you must refresh this website (F5 key on keyboard) few times (you must be patient, sometimes this can take some time) 4) When website can't load or it's load partly you can see that this stops loading when it try connect to analytics.google.com so I think that it is very strange behavior.

On other browsers on Windows 10 20H2 version this website works without issue. Only with Firefox I have a problem. On Windows 10 1909 version on another machine I can't notice this issue. Also on Ubuntu I don't have any problems with this website with firefox.

Can you fix it? I can't work on my computer with Windows 10 20H2 system. I musted to switch to another browsers (Google Chrome, Microsoft Edge). I contacted with owner of the website but this is not the first problem with Firefox on Windows 10 20H2 so you should fix it. I remember that I had some similar problems on another websites but I don't remember what was address for these websites.

Actual results:

Sometimes I can't load this website on Windows 10 20H2 64-bit: https://allegro.pl/myaccount/newpayments_incoming.php

When website can't load or it's load in a part you can see in the bottom of the browser that this stops when it try connect to analytics.google.com so it is very strange behavior.

This can be not problem only with this website.

Expected results:

I should load this website always: https://allegro.pl/myaccount/newpayments_incoming.php


I hope that you can fix it.

Asked by Peter 1 year ago

Answered by Peter 1 year ago

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Cant open any google site in Firefox

Hi Since yesterday 2-Feb-21, i cant open any Google sites (Search engine, Photos, Drive, mails etc)! I have no idea how this happened. showing below message once i enter … (read more)

Hi Since yesterday 2-Feb-21, i cant open any Google sites (Search engine, Photos, Drive, mails etc)! I have no idea how this happened. showing below message once i enter Google.com

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Someone could be trying to impersonate the site and you should not continue.

Websites prove their identity via certificates. Firefox does not trust www.google.com because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates.

Error code: SEC_ERROR_UNKNOWN_ISSUER

View Certificate

Asked by Mamun 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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etsy.com will not load for the last two days. only i firefox.

firefox won't load any pages of etsy.com for approximately the last two days. although the site's logo appears on the browser tab, the browser window itself is a blank w… (read more)

firefox won't load any pages of etsy.com for approximately the last two days.

although the site's logo appears on the browser tab, the browser window itself is a blank white page, no error message, no spinning wheel, and the full webpage address showing in the address bar.

help.etsy.com loads fine, although in reality, that directs to a zendesk domain.

etsy.com loads fine on other browsers and isn't showing outages on down detector, etc.

i have cleared the cache, cookies, etc., closed and reopened the browser, made sure i'm using the latest version, ran a malware scan, made sure there are no permissions, rules, add ons, apps, or other things that are interfering with the site loading.

i have not changed any of my firefox settings in the last year, besides automatic updates. antivirus also up to date and i don't appear to have any malware.

any ideas?

(also providing this info to etsy.com, in case the issue is 100% on their end.)

thanks in advance for any insights.

Asked by firefoxfan 1 year ago

Answered by firefoxfan 1 year ago

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All http sites are redirecting to https and display "potential security risk ahead" error

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential … (read more)

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential Security Risk Ahead" error. I could not know how to fix this error. This is happening all of a sudden. I could not find a way to fix this error.

Asked by vpp.nagaraju1234 2 years ago

Answered by vpp.nagaraju1234 2 years ago

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Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is Fe… (read more)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

Asked by kemcnabb 5 months ago

Answered by kemcnabb 5 months ago

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Walmart Site Not Working Firefox 96.0.2 64-bit

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for pro… (read more)

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for products but when you try to add a product to the cart nothing happens. You also can't actually go to the cart. Last time I used Walmart was a few weeks ago and everything worked fine!

Asked by brw111 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Youtube loading delayed, skipping video delayed load

I have searched for this problem, and only come across outdated information about Youtube's intentional changes to slowdown Edge and Firefox in 2019. This is not that. Wh… (read more)

I have searched for this problem, and only come across outdated information about Youtube's intentional changes to slowdown Edge and Firefox in 2019. This is not that.

When I load a new youtube video, the video will buffer as normal, and then buffering stops. Then there is a delay of about 10 seconds. You can see from my screenshot that the buffer is filled just fine, and playback begins about 10 seconds later. This also happens if I skip ahead/back or to any position in the video. This firefox install is on a new install of Windows 11, with a new xps 13. The previous xps 13 with windows 11 didn't have this problem, and I don't have this problem on my desktop setup with windows 10.

I use a few addons: decentraleyes, ublock, duckduckgo and I have privacy protections set to strict. I have tried a few troubleshooting steps and the problem persists. Things I have tried:

  • safe-mode
  • fresh install
  • installed additional codecs
  • used user-agent workarounds to show as a chromium based browser
  • turned off hardware acceleration

The problem doesn't happen on chrome, but it does happen on Edge, which is strange. Because of this, I'm wondering if there is something going on with codecs. In the firefox screenshot posted, the codec used is vp09, same with Edge. But in Chrome the codec is av01.

Asked by dwarren 9 months ago

Answered by dwarren 8 months ago

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Web page not loading

Hi, binance margin page won't load on firefox, all other pages are fine but that one just goes to blank white screen when I click on it, any ideas on how to fix please? I… (read more)

Hi, binance margin page won't load on firefox, all other pages are fine but that one just goes to blank white screen when I click on it, any ideas on how to fix please? I have cleared cache/cookies and tried private window

Asked by garynagra 11 months ago

Answered by garynagra 11 months ago

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Can't open web links on some sites, unless I right-click and "open in new tab"

I've started having a strange issue with both Firefox for Windows and Android. On some news websites, and sports websites, I can no longer open articles just by clicking … (read more)

I've started having a strange issue with both Firefox for Windows and Android. On some news websites, and sports websites, I can no longer open articles just by clicking on them, but right-clicking works. If this sounds strange - it is!

The issue is exactly as it sounds like. I can hower the mouse over the title of an article and Firefox will recognize that it's a link, showing me the path at the very bottom left of the browser. But when I click it, it simply won't do anything. My mouse works fine before you ask. It's only when I right-click the same article and choose "open in new tab" that the article opens. This is happening on some major sites as well, like the BBC.

At first I thought this was Windows-specific, but I have also had the same issues with my Firefox for Android. And again, long-pressing on the article and selecting open in new tab will open the link, but not normal tapping.

I have restared Firefox in Troubleshooting mode to disable any addons but the problems persist.

Anyone else having the same issue or is there a known solution?

Asked by nucnik 1 year ago

Answered by tss612tss 1 year ago

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"View Image Info" missing

I was recently automatically upgraded to a new version of Firefox (87.0). Now when I right-click on an image "View Image Info" is no longer available. How do I get it bac… (read more)

I was recently automatically upgraded to a new version of Firefox (87.0). Now when I right-click on an image "View Image Info" is no longer available. How do I get it back? I'm a webmaster, and this feature is very important to me. Thanks.

Asked by bhartford 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox 56.0.2

I recently migrated all of my files and applications from a 2013 macbook retina pro that had FF 56.0.2 to a 2020 macbook retina pro. The application transferred over with… (read more)

I recently migrated all of my files and applications from a 2013 macbook retina pro that had FF 56.0.2 to a 2020 macbook retina pro. The application transferred over with no problems with one exception. I have a blog on livejournal.com and now cannot post or reply to comments on the blog. FF just hangs and freezes. I can't even quit the page unless I quit FF totally and then restart. I can still access livejournal from Safari w/no problems. I checked my extensions (only have two) and disabled hardware acceleration but nothing has helped. Does anyone have any suggestion? I'm not crazy about safari and would like to continue to use FF. Thanks so much for any help!

Asked by cparinello 1 year ago

Answered by jonzn4SUSE 1 year ago

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Malwarebytes website

I have been trying to get on the Malwarebytes website, but I keep getting; Your connection is not secure The owner of links.malwarebytes.com has configured their website … (read more)

I have been trying to get on the Malwarebytes website, but I keep getting;

Your connection is not secure

The owner of links.malwarebytes.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

links.malwarebytes.com uses an invalid security certificate. The certificate is only valid for the following names: *.fortinet.com, fortinet.com Error code: SSL_ERROR_BAD_CERT_DOMAIN


This happens with all of my web browsers. Is it safe to allow Fortinet ?

Asked by FredMcD 5 months ago

Answered by FredMcD 5 months ago

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Cannot access one of my online bank accounts using Firefox.

Starting today, I cannot access my online bank account at Wells Fargo using Firefox (yesterday, I could). I can access this account using another browser and I can still … (read more)

Starting today, I cannot access my online bank account at Wells Fargo using Firefox (yesterday, I could). I can access this account using another browser and I can still access another online bank account using Firefox. I tried clearing the cookies cache, but no joy there. TIA for any help on this matter.

Asked by Jon 6 months ago

Answered by jonzn4SUSE 6 months ago

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Browser is not supported by Discord web application

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regar… (read more)

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regarding how to enable microphone did not help, since there is always no access request from discord.com detected in "Preferences" -> "Privacy & Security" -> "Permissions".

I am using the latest version of Firefox (94.0.1) on Windows 7 SP 1 and Windows 10 20H2. In Discord Support knowledge base the app is claimed to support Firefox version 80+.

Asked by MySha_61 10 months ago

Answered by MySha_61 5 months ago

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Upgraded from Firefox 88 to 89.0.2 on Mac OS 11.4 and found some websites displaying blank pages

Upgraded from Firefox 88 to 89.0.2 on Mac OS and found some websites displaying blank pages. https://docs.github.com/en/get-started/getting-started-with-git/caching-your-… (read more)

Upgraded from Firefox 88 to 89.0.2 on Mac OS and found some websites displaying blank pages.

https://docs.github.com/en/get-started/getting-started-with-git/caching-your-github-credentials-in-git Displays a white page. Other Github pages are fine.

https://app.pluralsight.com/player?name=f83ca95c-74e2-4a1d-8742-62b34ec47906&mode=live&clip=0&course=code-school-git-real&author=gregg-pollack Displays a dark grey page.

Both these websites were working fine in Firefox 88.

Any help much appreciated.

Asked by Dean Edridge 1 year ago

Answered by Dean Edridge 1 year ago

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How the firefox search works.

Firefox recently changed the way their searches work. When you click on a website, it only appears on the right half of the screen. Is there any way to change it back the… (read more)

Firefox recently changed the way their searches work. When you click on a website, it only appears on the right half of the screen. Is there any way to change it back the way it was?

Asked by harris.skeptic 1 year ago

Answered by harris.skeptic 1 year ago