Showing questions tagged: Show all questions
  • Solved
  • Archived

Opening attachments to emails

Since the latest version of Firefox I cannot simply open attachments to Yahoo emails. I have to waste time to download and save the attachments before I can view them. … (read more)

Since the latest version of Firefox I cannot simply open attachments to Yahoo emails. I have to waste time to download and save the attachments before I can view them. How can this be fixed? Or, how can I download a previous version of Firefox and not have any updates?

Asked by inwest 6 months ago

Answered by AliceWyman 6 months ago

  • Solved
  • Archived

Download pop up box

Since the last Firefox update every time I download something a window pops up and shows me the file name of what I just downloaded and says 'completed'. I don't need to… (read more)

Since the last Firefox update every time I download something a window pops up and shows me the file name of what I just downloaded and says 'completed'. I don't need to see this and I have to stop, clear and close the box. I want to stop from seeing this box. How do I stop it?

Asked by letterboxmechanic 6 months ago

Answered by FredMcD 6 months ago

  • Solved
  • Archived

Open PDF attachment

I want to just open a PDF attachment and not have it download. FIrefox would contstantly reset a setting to where it saved it and I would change it back to open with Ado… (read more)

I want to just open a PDF attachment and not have it download. FIrefox would contstantly reset a setting to where it saved it and I would change it back to open with Adobe. Now I just noticed even though the settings have not changed it is saving the attachment in addition to opening it. It is very annoying. I do not want to save the attachment, I just want to view it. I do not see any other setting to check or change.

Asked by gdfish78 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved
  • Archived

after saving a file the "download list of files" pops up - where do i turn this off?

I browse web, I see an image to save. prior to today (03-09-2022) I click save as and it saved file to my downloads folder. but today, I click save as and instantly the l… (read more)

I browse web, I see an image to save. prior to today (03-09-2022) I click save as and it saved file to my downloads folder. but today, I click save as and instantly the list of files I saved pops up on right side. below the list of files it shows "show all downloads"

this window is easily accessible by left clicking clicking the download icon. i do not want this box popping up on each file/image saved. or rather, why is it doing it suddenly?

running 2 addons: TinEye - reverse image search Video DownLoadHelper

both of these I have zero issues with and have been running them both circa firefox 45? or older

Asked by Kaaz 6 months ago

Answered by cor-el 6 months ago

  • Solved
  • Archived

Downloads now pop up over browsing window - how to disable?

Since the latest update of Firefox, I now notice that each time I download anything the downloads icon in the toolbar expands the download history and remains in front of… (read more)

Since the latest update of Firefox, I now notice that each time I download anything the downloads icon in the toolbar expands the download history and remains in front of the browsing window until I click out of it. This behavior is reminiscent of the Chrome browser opening a pop-up bar every time I download anything which had to be manually closed — a regular irritant. I can see where some may prefer to have the pop ups, but I don't appreciate it becoming the default. Is there any way to disable this behavior so that it downloads in the background as it used to?

Asked by wynden 6 months ago

Answered by TyDraniu 6 months ago

  • Solved
  • Archived

How do I turn of the download notification banner that pops up whenever I download anything and doesn't go away on it's own?’ for ‘Firefox

Thank you for your help. Lately, within the last 60 days, when ever I download something a notification banner listing my downloads appears at the top of the screen. The … (read more)

Thank you for your help.

Lately, within the last 60 days, when ever I download something a notification banner listing my downloads appears at the top of the screen. The banner DOES NOT go away on it's own. I have to click on the page somewhere to get rid of it.

My question is: how do I turn this off?

I did not turn it on or even want such a banner. I used to only see this banner when I right clicked on the download icon, what changed?

Thank you for your help.

Asked by lee369 6 months ago

Answered by alterthreadtitler 6 months ago

  • Solved
  • Archived

Downloads Setting

Hi! I am a businessman from Greytown, South Africa and need help with my Firefox Downloads setting. I have my Downloads set to "Always ask you where to save files." Up un… (read more)

Hi!

I am a businessman from Greytown, South Africa and need help with my Firefox Downloads setting.

I have my Downloads set to "Always ask you where to save files." Up until this morning, this brought up a Downloads dialogue that, among other things, gave me the option to either open an attachment or save it to a folder of my choice.

However, as of this morning, this setting no long works. Firefox automatically saves clicked attachments to my Downloads folder. I have checked the Downloads setting and can confirm that it is set correctly to "Always ask you where to save files." I am using Firefox Version 98.0 (64-Bit). Can anyone help? I'd really be grateful as automatic downloads is going to cause me a lot of headaches.

Regards....

Asked by Suren Maharaj 6 months ago

Answered by cor-el 6 months ago

  • Solved
  • Archived

Firefox on Windows 11 - Open File with Adobe is not keeping the file in temp

I just switched to Windows 11 and Firefox have a strange behaviour. Maybe also just firefox updates the behaviour like removing back action when clicking backspace some t… (read more)

I just switched to Windows 11 and Firefox have a strange behaviour. Maybe also just firefox updates the behaviour like removing back action when clicking backspace some time ago. When a download of a PDF starts it is configured that it will ask me what to do. So in general I use open with Adobe PDF Viewer. This also works. But the file is anyway in my Download-Folder. I was used that it will be saved in the temp folder %USERPROFILE%\AppData\Local\Temp and then also deleted after a while. If I want a file saved for a longer time I save it explicitly to a location I want to have it.

Any idea what is wrong in the Windows 11 or Firefox (currently 98.0.1)

Thanks a lot!

Asked by malchowmartin 6 months ago

Answered by Terry 6 months ago

  • Solved
  • Archived

changes to file download locations in version 98

Re: Changes to how file downloads are handled in Firefox version 98: Personally I don't consider this an enhancement. Since I upgraded to v98, every file I open online, e… (read more)

Re: Changes to how file downloads are handled in Firefox version 98: Personally I don't consider this an enhancement. Since I upgraded to v98, every file I open online, even if I'm not saving it, is saving a copy of itself onto my desktop. (To be precise, D:\OneDrive\Desktop). And I look at up to 20 files per day, so this is getting pretty annoying.

My regular downloads directory still exists, and that should be where temporary copies of files are being stored prior to my closing or saving them (right?). But it's empty.

Note that under Settings > General > Downloads, the default is set to Always Ask rather than one specific directory. However I believe that is for the "permanent" version of the files, not the temporary version.

How do I get Firefox to revert back to the pre-98 defaults for the temporary versions of files? I was hoping this change was a mistake but I see that 98.01 did not fix it and from the article referenced above, it looks like changes were made deliberately. And the desktop is clearly not a place where temporary files should be being placed.

Thanks.

Asked by Brent 6 months ago

Answered by Terry 6 months ago

  • Solved
  • Archived

Promp to open/save file is missing since last update

Hey Mozilla! I'm a big fan of your product, and I use it on my Windows 10x64 PC and my Note10+ Android 12 smartphone. Since your last update, there is a problem (on the P… (read more)

Hey Mozilla!

I'm a big fan of your product, and I use it on my Windows 10x64 PC and my Note10+ Android 12 smartphone.

Since your last update, there is a problem (on the PC mozillla browser): when a click a link to download a file, automaticly is open a new window that OPEN the file. Before the last update, when I was click-ing the link, I remember that the browser was open a small window and promt me to OPEN or to SAVE the file. Now, that function is missing. (I have checked different web sites, including whatsapp for desktop, the problem is persisting).

I haven't changed any settings, the box is checked for "Always ask you where to save files".

Thank you!

Best regards, Bogdan

Asked by broasca.bogdan 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved
  • Archived

Open file types

Does anyone else have an issue opening documents? All of a sudden Firefox no longer allows me to open certain files. When I go to the settings, the only applications that… (read more)

Does anyone else have an issue opening documents? All of a sudden Firefox no longer allows me to open certain files. When I go to the settings, the only applications that I have options for are PDF, AV1F, XML, SVG and WebP Image. I seem to have lost the ability to selection "open", "save" or "always ask" for all other documents such as Word, Excel, etc. Screenshot included.

This seems to have happened out of nowhere.

Asked by ray.smith 6 months ago

Answered by FredMcD 6 months ago

  • Solved
  • Archived

Can't open WAV or XLS files in Firefox

When I click on a WAV file or try to open an Excel attachment, I only get the download window. I went to settings and tried to change the default program to open them, bu… (read more)

When I click on a WAV file or try to open an Excel attachment, I only get the download window. I went to settings and tried to change the default program to open them, but I don't have WAV or Excel in my list and when I try to search for it, nothing comes up. What am I doing wrong? It was all fine before the update from Tuesday, 3/8/22. After that update I had to go in and change all the programs back to the ones I had set up for pdfs, word docs, mail, jpegs, etc, so it clearly reset everything back to Firefox defaults, but why are those file types missing from my list and not coming up in the search window so that I can assign a program to open them?

Asked by jfwelsh 6 months ago

Answered by Terry 6 months ago

  • Solved
  • Archived

no one liked this before, why do you keep doing it

"And now, every time you start a download, Firefox will automatically bring up the Downloads panel by default. This means you’ll experience minimal interruptions and easi… (read more)

"And now, every time you start a download, Firefox will automatically bring up the Downloads panel by default. This means you’ll experience minimal interruptions and easily find your downloaded files. Plus, to avoid having to close it several times, the panel won't show if there are multiple downloads in progress."


in all actuality, this is not a minimal interruption, this is a massive interruption. if i want to see my download ill open the download toolbar button! how do you stop this annoying popup? do i have to go back to an older version? is there an option to turn this off? there are tons of articles all the way back to 2011 on how to turn this off, but they dont apply to the newest version.

Asked by jamesvawter 6 months ago

Answered by TyDraniu 6 months ago

  • Solved
  • Archived

Firefox 98.0 automatically downloads every attachment

Hello Mozilla Support! I just installed Firefox 98.0 this morning. I was very surprised to discover that I can no longer view an attachment in Firefox or open an attachme… (read more)

Hello Mozilla Support!

I just installed Firefox 98.0 this morning. I was very surprised to discover that I can no longer view an attachment in Firefox or open an attachment without also downloading it.

If you can, please ask the developers to reinstate the Download Attachment options to "Open with Firefox" and "Open with [select the program]" without automatically downloading every attachment.

Thank you!

-Steve

Steve Friedman

Asked by sfriedman88 6 months ago

Answered by AliceWyman 6 months ago

  • Solved
  • Archived

Disable download window

Hello, Since last Firefox update, the download window popup is displayed everytime I download something (red box in the screenshot). I tried looking in the settings but t… (read more)

Hello,

Since last Firefox update, the download window popup is displayed everytime I download something (red box in the screenshot).

I tried looking in the settings but there is only two lines for where to download or to ask me at each download.

In the personnalization menu there is only the option to display or not the download icon (blue box in the screenshot), and I want the icon to always be seen like I used to.

Tried to look into about:config but I don't know which setting to set on true/false.

I would appreciate some help to not have the red box popup appear when I download. Thank you.

Asked by pj34wow 6 months ago

Answered by cor-el 6 months ago

  • Solved
  • Archived

Dialogue to "open" or "save" downloads no longer appearing

Hi, Up until very recently, I've been able to download files without issue. Every time it'd ask "do you want to open or save?". It's no longer doing that, and instead sav… (read more)

Hi,

Up until very recently, I've been able to download files without issue. Every time it'd ask "do you want to open or save?". It's no longer doing that, and instead saves them by default. How do I revert this back to asking what I want to do?

Asked by All Seeing Eyes 6 months ago

Answered by All Seeing Eyes 5 months ago

  • Solved
  • Locked
  • Archived

Download window pops up every time I download something

Hi Everyone, Hope someone can help. Whenever I download something, there is a window that pops up with all downloads. How can I stop this as it is quite annoying? … (read more)

Hi Everyone,

Hope someone can help. Whenever I download something, there is a window that pops up with all downloads. How can I stop this as it is quite annoying?

Asked by Hardus 6 months ago

Answered by AliceWyman 6 months ago

  • Solved
  • Locked
  • Archived

After the new installment of Firefox (98 64bit/Win 11) Downloads list popup every time I download a file

Hi, Since the yesterday installment of Firefox, the Download list popup every time I download a file. I tried to toggle about:config->browser.download.panel.shown->… (read more)

Hi,

Since the yesterday installment of Firefox, the Download list popup every time I download a file. I tried to toggle about:config->browser.download.panel.shown->false but every time I download a file in toggle back to true & the list pop up

It's very annoying. Any suggestion please?

Asked by geulim3 6 months ago

Answered by geulim3 6 months ago

  • Solved
  • Archived

Download notification box pops up & stays up covering part of my screen

I download a lot of pictures. Until today (after an update) the download notification only showed when I clicked on it. Now it pops up when I download something & cov… (read more)

I download a lot of pictures. Until today (after an update) the download notification only showed when I clicked on it. Now it pops up when I download something & covers part of my screen. I have to click somewhere to get rid of it. I don't need to see what is downloading.

Asked by prism91455 6 months ago

Answered by cor-el 6 months ago