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Can I get access to my addons having deleted my Firefox Account?

I am the author of a few small addons on the Addons website, (namely Styling) and I didn't think that I would lose access to these by deleting my Firefox account. I have … (read more)

I am the author of a few small addons on the Addons website, (namely Styling) and I didn't think that I would lose access to these by deleting my Firefox account. I have regretted my decision to delete my account, because I have put a lot of time and effort developing these addons, and I can't login anymore with my deleted account :(

The addons are still on the Addons website, so is there some hope that I can reclaim my addons with a new account, or log in to the Addons website through some other method?

(More info: I deleted my account 5-10 days ago)

And if this isn't the right place to ask this, where can I ask?

Asked by Magm 6 months ago

Answered by McCoy 6 months ago

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Forgot the Sync Key of an account

Hi, I have set up a Firefox Sync account lately. Yesterday, I backed up my laptop but forgot to back up the sync. Now, I can't set up the Firefox Sync service anymore, as… (read more)

Hi,

I have set up a Firefox Sync account lately. Yesterday, I backed up my laptop but forgot to back up the sync. Now, I can't set up the Firefox Sync service anymore, as my email address has already registered but don't have a sync key to access.

I would like to know how to reset the sync key.

Thanks :D

Asked by exklamationmark 10 years ago

Answered by TonyE 10 years ago

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Your instructions to set up Firefox Sync are faulty.

I clicked on the menu button and all there is below "Developer" is my email address (JMARKSCHWARTZ at GMAIL dot COM). There is no "Sign in to Sync". Your "Note" says tha… (read more)

I clicked on the menu button and all there is below "Developer" is my email address (JMARKSCHWARTZ at GMAIL dot COM). There is no "Sign in to Sync". Your "Note" says that "If you don't see a Sync section in the menu, you are signed in to the old version of Sync." Then there is a link entitled "How to update to the new Firefox Sync." I clicked this link and found a statement to upgrade to the latest version of Firefox. Well, I already have the latest version of Firefox, 33.0.1 on my Windows 8.1, 64-bit laptop. So what gives? Will you PLEASE let me know how I can sync all of my bookmarks and home page to my new Surface Pro 3. I've already downloaded and installed the same version of Firefox on the Surface Pro 3. Thank you.

Asked by Mark In Lincoln 5 years ago

Answered by the-edmeister 5 years ago

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Firefox won't read my password file

I don't know why - possibly after a firefox update to 49.0.2? But Firefox on Windows 10 is no longer saving or using my saved passwords. When I try to display saved login… (read more)

I don't know why - possibly after a firefox update to 49.0.2? But Firefox on Windows 10 is no longer saving or using my saved passwords. When I try to display saved logins, there are none showing. However, I do have intact key3.db and logins.json files, and I can see in logins.json that there are lots of logins stored in there. So I'm sure the data are there, but just not being read.

Uninstalling and reinstalling didn't help. Refresh didn't help. Synch seems to connect, but doesn't help. Isn't there some command to force the browser to read the saved logins file?

Asked by sdsteve 4 years ago

Answered by sdsteve 3 years ago

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How can the 5 minute timeout on sync verification code be increased to 10 minutes in view of delay receiving code by email?

Due to problems with upgrading my Ubuntu to 18.04, I've been forced to use a LIVE DVD for the last 8 months instead of a properly installed Ubuntu. This LIVE DVD crashe… (read more)

Due to problems with upgrading my Ubuntu to 18.04, I've been forced to use a LIVE DVD for the last 8 months instead of a properly installed Ubuntu. This LIVE DVD crashes or drops out from time to time so each time this happens I have to re-sync the Firefox it brings up. This re-sync requires a verification code to be sent by email, but because that email has to go through my Google filtering process, it usually takes longer than the code's 5 minute validity before I receive it. When I do finally get it and enter the received code back in Firefox, I'm told the code is invalid or expired. This is because 5 minutes validity is just too short a time for my setup. If it were 10 minutes, that would allow me to go into Gmail -> Settings -> Accounts & Import -> Check email from other accounts -> and then order Gmail to perform a special immediate mailcheck on my selected account. As a slow elderly old codger myself, I find it too hard to do all this within 5 minutes. Why can't we make it 10 mins?

Asked by advt 1 year ago

Answered by advt 1 year ago

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Sync Moile with PC

Hello, I always have Sync turned on, on my Laptop (PC) and my iPhone. When I reinstalled Firefox, everything was synced except my bookmarks. I have all my bookmarks on my… (read more)

Hello, I always have Sync turned on, on my Laptop (PC) and my iPhone. When I reinstalled Firefox, everything was synced except my bookmarks. I have all my bookmarks on my iPhone. How do I get my bookmarks back on my Laptop? Can I somehow export my bookmarks on my iPhone, which has Firefox mobile, and email them to myself on my Laptop? I would really appreciate it very much if anyone could assist me this this issue. Thank you.

Asked by David 1 year ago

Answered by David 1 year ago

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Firefox sync not syncing. Getting errors in logs

Wiped my windows last night and after reinstalling windows and installing firefox, none of my bookmarks, history and addons are syncing. 1573234725723 Sync.LogManager DE… (read more)

Wiped my windows last night and after reinstalling windows and installing firefox, none of my bookmarks, history and addons are syncing.

1573234725723 Sync.LogManager DEBUG Flushing file log 1573234725724 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1573234725739 Sync.LogManager DEBUG Log cleanup threshold time: 1572370725739 1573234725743 Sync.LogManager DEBUG Done deleting files. 1573234738871 FirefoxAccounts INFO Polling device commands. 1573234738871 Sync.Service DEBUG User-Agent: Firefox/70.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.72.0.20191030021342.desktop 1573234738871 Sync.Service INFO Starting sync at 2019-11-08 17:38:58 in browser session PU39WdOcpfXG 1573234738871 Sync.Service DEBUG In sync: should login. 1573234738871 Sync.Service INFO User logged in successfully - verifying login. 1573234738872 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1573234738872 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => success.status_ok 1573234738872 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234738872 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1573234738874 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=0 1573234739084 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/device/commands?index=0 200 1573234739084 Hawk DEBUG (Response) /account/device/commands?index=0: code: 200 - Status text: OK 1573234739085 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -84 1573234739419 Sync.Resource DEBUG GET fail 503 https://sync-663-us-west-2.sync.services.mozilla.com/1.5/105687281/info/collections 1573234739419 Sync.Resource WARN GET request to https://sync-663-us-west-2.sync.services.mozilla.com/1.5/105687281/info/collections failed with status 503 1573234739420 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.server 1573234739420 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234739420 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1573234739421 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1573234739421 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234739421 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1573234739422 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1573238339422 1573234739423 Sync.ErrorHandler ERROR Sync encountered a login error 1573234739423 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1573234739425 Sync.SyncScheduler DEBUG Next sync in 3742910.1557205166 ms. (why=schedule) 1573234739428 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:984:15) JS Stack trace: onNotify@service.js:984:15 1573234739428 Sync.Service DEBUG Not syncing: login returned false.

Asked by mannysjohal 11 months ago

Answered by cor-el 11 months ago

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Sync won't synchronize my bookmarks.

In July, I first installed Sync on my PC (Windows 7), my smartphone and my tablet (both Android 4.2.2). It worked perfectly, with all bookmarks, history and tabs synchro… (read more)

In July, I first installed Sync on my PC (Windows 7), my smartphone and my tablet (both Android 4.2.2). It worked perfectly, with all bookmarks, history and tabs synchronized, and proved useful during holidays as I was only left with my Android devices.

I haven't been using Firefox much with my Android devices lately, but yesterday, when I checked their bookmarks, I realized they were out of sync with my PC's bookmarks.

I have been through all the tips offered on this site (unlinking, updating, re-linking...), with limited success : the history of the various devices in synchronized, but NOT the bookmarks.

I tried to create a new account with a new email address, but I am still waiting to receive the email for verification (although the email address works fine). Therefore I have deleted my 'old' account and re-created a new one, with the same email address.

Any clue as to how to synchronize the bookmarks?

Asked by xpd64 5 years ago

Answered by xpd64 5 years ago

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Can't disable sync, can't determine whether it's old or new, etc.

I want to disable Sync. The various instructions for doing so refer to unchecking a box which doesn't exist and resetting an about:config entry which also doesn't exist. … (read more)

I want to disable Sync. The various instructions for doing so refer to unchecking a box which doesn't exist and resetting an about:config entry which also doesn't exist. I can't figure out whether I have an older or new version, my logon no longer works, and don't think I ever set up a Firefox account, but again, can't find out.

Asked by AndrewA 5 years ago

Answered by the-edmeister 5 years ago

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I have tried Syncing with the new firefox Sync and I keep getting an error "Unkown Error"

I Keeping getting this issue even restarting my computer, logging in and out of my profile and reinstalling the latest version of Firefox. I upgraded to the new profile y… (read more)

I Keeping getting this issue even restarting my computer, logging in and out of my profile and reinstalling the latest version of Firefox. I upgraded to the new profile yesterday and that's when the problem started.

Please Help

Asked by macshanemike 5 years ago

Answered by philipp 5 years ago

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Unable to use HTTPS after reinstalling firefox

Hi, Firefox wasn't playing any videos on the bbc website so I uninstalled and reinstalled it and now I'm not able to sign into my account to sync my settings. Also its no… (read more)

Hi,

Firefox wasn't playing any videos on the bbc website so I uninstalled and reinstalled it and now I'm not able to sign into my account to sync my settings. Also its no displaying the Mozilla pages correctly I just get text versions of the pages. I get the following error message when trying to sign in

"The owner of accounts.firefox.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate."

I am using windows 10 insider preview build 14271.rs1_release.160218-2310 and the latest version of firefox. I have also tried the latest beta and the developers edition all with the same error. I also get a message telling me I'm not connected to the internet which clearly I am as I'm using edge to post this here.

Asked by Gh0sty 4 years ago

Answered by guigs 4 years ago

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I have two types of Firefox settings on one pc. Which one is leading?

I made a Firefox account a while ago. I use Firefox in my user account as well as when I work in the Admin account. I think I have noticed before that these two Firefoxes… (read more)

I made a Firefox account a while ago. I use Firefox in my user account as well as when I work in the Admin account. I think I have noticed before that these two Firefoxes were automatically synchronized now and then. But since I had to deal with a problem in the Admin account (continuously opening download windows) and reset Firefox there, the Hans- the user- Firefox differs from the Admin Firefox. That does not matter much in itself, but what if ever I change computer or something? Which version will be leading then, and decide on what kind of Firefox will be installed?

Asked by hans.jacobs 3 years ago

Answered by hans.jacobs 3 years ago

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I use 1 PC with FireFox, Why do I need Sync ?

Hello, I did the Menu... Help...About Firefox Again and Lost All My Bookmarks...! Now I keep getting a Notification to Reconnect to Sync...! I have One Laptop using Firef… (read more)

Hello, I did the Menu... Help...About Firefox Again and Lost All My Bookmarks...! Now I keep getting a Notification to Reconnect to Sync...! I have One Laptop using Firefox, why do I need Sync...?!?

Asked by gw1110 2 years ago

Answered by jscher2000 2 years ago

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I want to add a second user to my sync for work puposes only, but without a second Account

I'm currently using firefox sync for everything, but I wanted to set up an instance for workpurposes only, but still using my regular account. Is there a feature that all… (read more)

I'm currently using firefox sync for everything, but I wanted to set up an instance for workpurposes only, but still using my regular account. Is there a feature that allows this, or is it possible to implement that?

Asked by mir.auch 10 months ago

Answered by mir.auch 10 months ago

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I can't get the sync to work or accept a generated sync key

I have gotten a new computer to replace a new one that was defective & have been trying to sync the new new one & I can't get it to sync. I generate a 9 digit co… (read more)

I have gotten a new computer to replace a new one that was defective & have been trying to sync the new new one & I can't get it to sync.

I generate a 9 digit code from the defective one to enter it into the new computer but then it asks for a sync recovery code which I never was asked for before when I synced. I said I lost it & I generated a new one. When I put the code in that was generated from the other computer it doesn't accept it & says it's not valid. I've even tried saying I lost the computer & let it generate a new code & it won't accept that.

I unsynched the defective computer & it still won't work.

I'm getting very frustrated because I can't access my add on's, etc.

I can't even find a phone number to call & get help from anyone. VERY FRUSTRATED!!!!

I need to get this resolved fast because I have to return this computer!!!!

HELP!

Asked by nedraspyro 7 years ago

Answered by cor-el 6 years ago

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Firefox 32 and 34 not syncing even in a clean install

I have been using Firefox Sync since it was an extension called Weave and it has worked perfectly until now. I was using Firefox Aurora on Ubuntu 14.04 but I had to unins… (read more)

I have been using Firefox Sync since it was an extension called Weave and it has worked perfectly until now.

I was using Firefox Aurora on Ubuntu 14.04 but I had to uninstall Ubuntu completely from my computer and install Windows 7. The point is that on Windows I tried with Firefox Aurora (34) and Release (32) to recover my bookmarks and none of them is syncing. Everything looks to work fine, even I can see a message saying "Firefox will begin syncing momentarily" after logging in with my account but that never happens. It says it's correctly synced but I never get the bookmarks/history from my old Ubuntu.

I have more devices connected to my account but only can access one them right now, it is my Android phone where I have Firefox Beta (33). There everything works fine, I have my bookmarks as they were in my Ubuntu.

Any idea what's going on? Let me know if you need any other information.

Asked by Albert 6 years ago

Answered by rfkelly 6 years ago

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Can sync be paused?

The only way to pause sync is through Options\Preferences, then signing out of sync. By then, the damage is done. Users should be able to pause sync by easier access, as … (read more)

The only way to pause sync is through Options\Preferences, then signing out of sync. By then, the damage is done. Users should be able to pause sync by easier access, as well as set the cycle of syncing at the user\'s discretion.

Asked by ineuw 2 years ago

Answered by the-edmeister 2 years ago

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All passwords on desktop disappeared available on android but will not sync

Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and … (read more)

Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and on Android it confirms sync has happened but the passwords will still not show on the desktop browser. Only new passwords now entered are being recorded.

I have never had this problem ever and have done nothing today that would cause this to happen

I have the most recent FF 66 and up to date Windows 10

Any suggestions welcome please.

Asked by adrian29630 1 year ago

Answered by FredMcD 1 year ago

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new steps to sync

With 68.0, I see that in order to manually sync, I now have to hit the three-bar menu button at upper right, THEN select my account, THEN do Sync Now. The second step use… (read more)

With 68.0, I see that in order to manually sync, I now have to hit the three-bar menu button at upper right, THEN select my account, THEN do Sync Now. The second step used to not be required. Minor inconvenience. Why was this done?

Also, to what extent is sync automatic? How do I set it up to be automatic. If it is automatic, when exactly is it done? Is it done continuously, or just when I exit FF?

Asked by danll 1 year ago

Answered by cor-el 1 year ago