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Add-on Icons have not shown up on toolbar on last 2 updates.

Any clue why the add-ons like Adblocker and frankly all the others no longer show on the toolbar? Makes them useless when the icons are missing. Anyone have the answer? I… (read more)

Any clue why the add-ons like Adblocker and frankly all the others no longer show on the toolbar? Makes them useless when the icons are missing. Anyone have the answer? I've refreshed. I've re-installed. I've stood on my head - nothing seems to help!

Asked by Gary Watson 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox saves file when "Open with" is selected.

Hello! I used to be able to open a file (with a program) without it being saved. Ever since 98.0, the "open" option saves the file regardless. I even had to find a work a… (read more)

Hello!

I used to be able to open a file (with a program) without it being saved. Ever since 98.0, the "open" option saves the file regardless. I even had to find a work around to get the "What should Firefox do with this file?" prompt.

Is this no longer possible?

Thanks.

Asked by zed 3 months ago

Answered by AliceWyman 3 months ago

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Where have my logins gone?

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cl… (read more)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I am now faced with the arduous task of resetting many many login credential. Poor advice from Mozilla.

Asked by jon.pearce26 1 year ago

Answered by cor-el 1 year ago

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firefox showing playing media next to windows volume meter

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys.… (read more)

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys. spotify used to do this when i used to use it and it was a pain to disable it. how do i disable it in firefox

Asked by muskratwaltz 1 year ago

Answered by TyDraniu 1 year ago

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Why have my STG backup files started to appear on my desktop?

I have noticed a new folder has appeared on my desktop - out of the blue - labelled "STG-backups-FF-81.0.1" If I delete it, it is simply replaced by another one at some p… (read more)

I have noticed a new folder has appeared on my desktop - out of the blue - labelled "STG-backups-FF-81.0.1" If I delete it, it is simply replaced by another one at some point, later on. I assume this folder is created by Firefox and the back-up file information is saved in it automatically. Surely the folder should be in a different location? Has anyone any ideas on where this is supposed to be, and how to get Firefox to revert to saving the files in it in the correct place?

Asked by Onebrow 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (read more)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Asked by Anan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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All of a sudden, I cant print my emails from my gmail account.

Using Firefox and accessing my gmail account. A notice comes up saying "A pop up blocker may be preventing the application from printing the page. If you have a popup blo… (read more)

Using Firefox and accessing my gmail account. A notice comes up saying "A pop up blocker may be preventing the application from printing the page. If you have a popup blocker, try disabling it to open the window". I have no idea how to find what this pop up blocker is so I can disable it.

Asked by marie on firefox 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Memory Use Very High With 1 Tab Open

While playing one of those free poker games there seems to be excessive RAM memory usage. Nothing else running which can account for it. Also, it shows several Firefox pr… (read more)

While playing one of those free poker games there seems to be excessive RAM memory usage. Nothing else running which can account for it. Also, it shows several Firefox processes while, again, there's only one tab open.

The reason I noticed is that the game which usually runs smoothly began to be choppy/jerky, so I opened Task Manager to have a look. Note: Didn't investigate internet connection speed.

Why is Firefox using so much memory and slowing things down?

Asked by andrewbaggins 1 year ago

Answered by andrewbaggins 1 year ago

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Hide Firefox's toolbar in full screen Mac OS

I cannot get Firefox to go completely into full screen on Mac OS Catalina. When going full screen it will hide the Mac system menu bar at the top, but it will not hide th… (read more)

I cannot get Firefox to go completely into full screen on Mac OS Catalina. When going full screen it will hide the Mac system menu bar at the top, but it will not hide the Firefox address bar. I've researched a bit and found some suggestions about settings in about:config pertaining to full screen access, and I've exhausted all of those suggestions. Is this a known issue on Mac with Firefox?

Asked by schoolboi1980 2 years ago

Answered by cor-el 2 years ago

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FF shows: Updates deactivated by system administrator (Just now FF84.01)

Hello, since some time Firefox does't download updates. On HELP/ABOUT there is the installed version and below Updates Deactivated by your system administrator ... . I d… (read more)

Hello, since some time Firefox does't download updates. On HELP/ABOUT there is the installed version and below Updates Deactivated by your system administrator ... . I don't have a system administratot, it's a netbook. Sometimes before FF would download updates for installation. Now now more. Updates are only available by dowloading and reinstallations. After reading some help articles, I tried to get rid of registry entries, no success. I tried to cleanly uninstall FF, clearing the registry and reinstalling. The problem remains. Mind you, this has been created by FF itself. Any ideas how to get rid of this nuisance? Many thanks for a reply.

Andy

Asked by andy.tschumi 1 year ago

Answered by cor-el 1 year ago

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Firefox 77 opens to newtab page instead of homepage

When opening firefox it opens to newtab instead of my homepage which is Yahoo. If I click on the home button it will go to my homepage but I shouldn't have to do that eve… (read more)

When opening firefox it opens to newtab instead of my homepage which is Yahoo. If I click on the home button it will go to my homepage but I shouldn't have to do that every time. I have cleared the cache and it will work once or twice only then back to the newtab page.

Asked by densyl93 2 years ago

Answered by densyl93 2 years ago

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When trying to pay for anything with PayPal within Firefox, I can log into PayPal but then the payment page never loads. Other browsers work just fine.

No matter which website PayPal is used on, as long as I try to pay from Firefox, PayPal will not load the payment screen. Other browsers perform the sane transaction just… (read more)

No matter which website PayPal is used on, as long as I try to pay from Firefox, PayPal will not load the payment screen. Other browsers perform the sane transaction just fine. I have tried clearing cookies and cache. Also, I have tried the security icon in the address bar. Why is this happening?

Asked by James Scott Gilchrist 1 year ago

Answered by FredMcD 1 year ago

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Logins and passwords all missing.

I am in Windows 7, 64-bit. All of a sudden all of my Firefox logins and passwords are missing. I read several threads about this, which told me to check the "Old Fire… (read more)

I am in Windows 7, 64-bit. All of a sudden all of my Firefox logins and passwords are missing. I read several threads about this, which told me to check the "Old Firefox Data" folder on my desktop for the logins.json file. However, the only information in that folder is from 2018, two full years ago. Where did my logins and passwords from yesterday go?

Also, I just updated to version 80.0.1, hoping to get my passwords and logins back, but they are sill missing. The problem just occurred today, before I updated from version 79-something.

Thank you for any help you can give. This is extremely upsetting.

Asked by Virginian11 1 year ago

Answered by Virginian11 1 year ago

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Link to .docx files no more opened by MS Word

Hello, we have a CVS repository which can be browsed using viewvc. In this repository there are some .docx files which are MS Word documents. Until about one week ago, cl… (read more)

Hello, we have a CVS repository which can be browsed using viewvc. In this repository there are some .docx files which are MS Word documents. Until about one week ago, clicking on such a link brought up a dialog asking what Firefox should do with this file. One of the options is to open it with Word (see image 'ChooseWord').

But now this is no longer possible. I believe it vanished in the course of the automatic Firefox updates. Now the dialog looks like in the attached image 'NoWord'.

How can I restore the old behaviour?

Thanks, gernot

Asked by gkerschb 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Importing old firefox data

I have a folder on my desk top that reads "Old Firefox Data". This popped up when a newer version was installed. How can this be imported back into my newer 80.+ version?… (read more)

I have a folder on my desk top that reads "Old Firefox Data". This popped up when a newer version was installed. How can this be imported back into my newer 80.+ version? I have lost most history, bookmars, etc.

Asked by Garrysch 1 year ago

Answered by cor-el 1 year ago

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I can't log into any Google accounts after Firefox update to 89.0

Firefox did an update to their 89.0 version and now I can't log into any Google accounts (or any emails at all) using the Firefox browser. The reset button on my browser… (read more)

Firefox did an update to their 89.0 version and now I can't log into any Google accounts (or any emails at all) using the Firefox browser. The reset button on my browser will quickly flicker once and nothing else happens. When I use other browsers, I am able to get into my Google accounts and other email systems that are not Firefox/gmail.

Asked by derekjmccoy8125 1 year ago

Answered by derekjmccoy8125 1 year ago