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I now have "old firefox data" files on my desktop. I appear to have lost all of my data on the browser after an update. How do I restore the files?

Something happened to the Firefox browser (Windows 10) that caused a file named "old firefox data" to appear on my desktop. My passwords, bookmarks and other data have di… (read more)

Something happened to the Firefox browser (Windows 10) that caused a file named "old firefox data" to appear on my desktop. My passwords, bookmarks and other data have disappeared in the browser. How do I restore them?

Asked by t.hankinson 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Clipboard access

I need to access clipboard via clipboard.readtext() But I am unable to do so in mozilla Please help as this is blocking my work. My mozilla version is 85.0.2

Asked by 91kunalc 1 year ago

Answered by AJ 1 year ago

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Firefox update on 16.04 LTS

My current FF version is 88.0 [64 bit]. Websites are flagging FF 88.0 as outdated. There is a 88.01 version shown as available. Latest available FF version is 93.0 Firef… (read more)

My current FF version is 88.0 [64 bit]. Websites are flagging FF 88.0 as outdated. There is a 88.01 version shown as available. Latest available FF version is 93.0

Firefox Releases

Updating using the Help > About function does not show any available updates. Can someone please explain what is going on? Thanks.

Asked by jehurd 1 year ago

Answered by cor-el 1 year ago

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specific date in History

Hi, I would like the history from a specific date: 22/08/2020 (AEST). I can see the "most recent history" but there is no date attached. Could I please have a time sta… (read more)

Hi,

I would like the history from a specific date: 22/08/2020 (AEST).

I can see the "most recent history" but there is no date attached.

Could I please have a time stamped list all the websites that I visited on the 22nd to the 23rd of August, 2020?

Kind regards, Kade

Asked by encinoman1 1 year ago

Answered by FredMcD 1 year ago

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Firefox browser (88.0.1) - Warning: Potential Security Risk Ahead

When receiving the following messages when accessing a specific URL. Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not cont… (read more)

When receiving the following messages when accessing a specific URL.

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to xyz. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Then clicking on the Advanced... button at the bottom of the popup window.

And then clicking on the Accept the Risk and Continue button.

My question is does Firefox make any changes to Internet Options or anywhere else, including within Firefox to change configurations of any type when the Accept the Risk and Continue button is clicked on?

Thank you!

Asked by TRC 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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moz-extension:// desktop shortcut

I would like to be able to open my browser extension directly from the desktop instead of clicking through a multitude of menus. But attempting to open it: The protocol "… (read more)

I would like to be able to open my browser extension directly from the desktop instead of clicking through a multitude of menus. But attempting to open it: The protocol "moz-extension" does not have a registered program.

How do i assign Firefox to open "moz-extension" files?

Asked by bradyharkonen 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Japanese characters are not appearing. (SOLVED)

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it w… (read more)

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it would install the characters but didn't work and rolled back to english. I need to read japanese texts in webpages.... I also checked text decoding from settings > more > text decoding. Unicode is selected and I cannot change to anything else, it is unselectible. What should I do to be able to use the browser properly?

Asked by Bond 1 year ago

Answered by Bond 1 year ago

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Firefox address bar under remote control. No solution found in community or on web yet.

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many pe… (read more)

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many people seem to be having. There are a few answers, but almost all of them use very technical terms that are way above my head and not defined. None of them provide a sequence of steps to fix the problem that a browser novice might be able to follow. Surely there must be a way to fix this or to explain to frustrated users why it is there and not removable. None of my other Firefox browsers have this on other machines.

Is there a series of steps to solve the problem? That would be so helpful especially without undefined terms. Thanks so much. This type of answer will help so many frustrated users (me included of course) :)

Asked by photonic 2 years ago

Answered by cor-el 2 years ago

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Keep me logged in

When logging in to cmx.weightwatchers.com, I enter my username and password and click keep me logged in. Each time I go to their website, it still asks for my username an… (read more)

When logging in to cmx.weightwatchers.com, I enter my username and password and click keep me logged in. Each time I go to their website, it still asks for my username and password. All other websites that I request to keep me logged in works fine, but this one doesn't. What can I do to correct it so that I don't have to enter all the information to get logged into that account?

Asked by slbutman 1 year ago

Answered by FredMcD 1 year ago

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access to michaels crafts store denied

Why am I denied access to Michaels craft store. this is the message I receive. You don't have permission to access "http://www.michaels.com/?" on this server. Referenc… (read more)

Why am I denied access to Michaels craft store. this is the message I receive. You don't have permission to access "http://www.michaels.com/?" on this server.

Reference #18.beeb7068.1641080631.1ce8b9b5

Asked by juice4u 1 year ago

Answered by Chris Ilias 1 year ago

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How to get Firefox to generate a new password for a new login when manually creating it?

I store all of my passwords in Firefox's "Logins & Passwords" feature. Even for things that are not online in any way. Whenever I need to create a new login & p… (read more)

I store all of my passwords in Firefox's "Logins & Passwords" feature. Even for things that are not online in any way. Whenever I need to create a new login & password record for something online, Firefox will automatically generate a password and give me the option to fill that into the new password and confirm new password fields. For anything that's not online I open Firefox and click the "Create New Login" button and fill in the details. I then go to a site online that generates passwords for me and fill that into the password field for the new entry.

Is there a way to get Firefox to offer a newly generated password at this point?

Asked by david.brinovec 1 year ago

Answered by jonzn4SUSE 1 year ago

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Firefox Font Issues DIsplay

Hi Guys, For a couple of weeks now, and since the last update (102.0.1 64-bit), my Firefox displays odd characters in some pages and in all emails. This issue doesn't h… (read more)

Hi Guys,

For a couple of weeks now, and since the last update (102.0.1 64-bit), my Firefox displays odd characters in some pages and in all emails.

This issue doesn't happen in safari or Chrome.

I've cleared all cookies, and browsing data multiple times and re-installed Firefox and the issue comes back every time.

See attached a couple of samples

Asked by skyjoker 1 year ago

Answered by skyjoker 1 year ago

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On-screen keyboard doesn't open with tablet mode deactivated

On my convertible laptop (Windows 10 20H2) the on-screen keyboard doesn't open when clicking a text field with the keyboard flipped back and the tablet mode deactivated. … (read more)

On my convertible laptop (Windows 10 20H2) the on-screen keyboard doesn't open when clicking a text field with the keyboard flipped back and the tablet mode deactivated. In all other browsers I've tested the on-screen keyboard opens normally. Is there any workaround or plan to change this behaivour?

Asked by leonlg 1 year ago

Answered by leonlg 1 year ago

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Scrolling with the mouse wheel doesn't work.

Hi! I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs. If I switch to Safe Mode, the scrolling wheel works. But if I switch b… (read more)

Hi!

I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs.

If I switch to Safe Mode, the scrolling wheel works. But if I switch back to normal mode, the wheel does not work again.

I tried to switch off and switch on "Use autoscrolling" and "Use smooth scrolling" settings, but it didn't help.

Unfortunately, "Refresh Firefox…" and reinstalling browser completely did not help.

I am at a loss, please help.

Asked by izmai1 7 months ago

Answered by TyDraniu 7 months ago

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08/13/22 = Missing Firefox icon on taskbar

I haven't used this laptop (Win10) in a few days, but FFox just updated to 103.0.2 and the icon in the taskbar is no longer there. It's a "blank page" looking thing. Wow.… (read more)

I haven't used this laptop (Win10) in a few days, but FFox just updated to 103.0.2 and the icon in the taskbar is no longer there. It's a "blank page" looking thing. Wow. After years of having FFox in my taskbar, I'm surprised by how disorienting this is. LOL.

I unpinned from the taskbar, and the icon appeared for a half second before it went away. Re-pinned, and the blank page icon is back. Creating a shortcut for the desktop works just fine, but I'm used to the taskbar.

Obviously, I can deal with this, but I thought y'all should know that this broke in the last update. At least, for me, it did.

Thanks,

 -- Lucy

Asked by xyz10 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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How to change the background color and text color of the URL search bar?

I recently installed a theme that I really like, but the search bar by default is a blinding white color and it contrasts heavily with the dark blue colors in the theme I… (read more)

I recently installed a theme that I really like, but the search bar by default is a blinding white color and it contrasts heavily with the dark blue colors in the theme I picked.

Is there a way for me to edit the background color and text color of the search bar to be a different color? I've tried looking at different solutions and most of them make reference to userchrome or something else I have absolutely no idea how to work. Can someone explain to me, in the most simple and hard to get wrong terms as humanly possible, how to change the background and text color in the search bar? Is this something I edit the theme itself for? How do I do that?

Thanks in advance. Attached image shows the part of the browser I'm talking about if it somehow wasn't clear enough. I'd like to turn the white color into, say, dark blue or gray, and change the text color to a light blue or white.

Asked by rrettqt34xc4tv35qby 1 year ago

Answered by rrettqt34xc4tv35qby 1 year ago

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Firefox is not asking where to save downloads.

I am having the identical problem as this person was. https://support.mozilla.org/hsb/questions/1370443 I'm using Windows 11, Firefox 106.0.3. I have already selected… (read more)

I am having the identical problem as this person was.

https://support.mozilla.org/hsb/questions/1370443

I'm using Windows 11, Firefox 106.0.3. I have already selected "always ask." I do not see any way I can change the thing that says "Downloads." I see that there is a suggested fix, and I also see that an apparently knowledgeable person has advised against using that fix.

This is very basic browser functionality, and being unable to save to particular folders adversely affects my productivity. Is this issue being dealt with? What problems can I expect to occur in the future if I make the suggested fix?

Thanks in advance.

Asked by Oh Good Grief! 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Firefox DPI scaling

Is there any way (as in Thunderbird, via layouts.css.devPixelsperPx) to enlarge everything on a given monitor/display/colorDepth setting? Or an approach using userChrome.… (read more)

Is there any way (as in Thunderbird, via layouts.css.devPixelsperPx) to enlarge everything on a given monitor/display/colorDepth setting? Or an approach using userChrome.css that impacts everything, not just displayed text in the browser. Yes, this is a "tired old eyes" (excessive nanoseconds spent looking at bigger and bigger displays with higher and higher resolution) type question. My setup is multiple boot OS including Windows 11, Ubuntu, Manjaro, Arch. In each Firefox is the default browser, but Chrome and Edge seem to have more fine-grained controls for managing the chrome display than Mozilla. Using the latest 64-bit Firefox (100.02) if that's helpful.

Asked by mondalealex 1 year ago

Answered by cor-el 1 year ago

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Firefox version 102 removed Edit and Resend Request (Console Tools) - and broke "Resend"

Using Firefox version 102: Open console tools and navigate to Network tab Right click on a POST request "Edit and Resend" is no longer an option? There is still the rese… (read more)

Using Firefox version 102:

Open console tools and navigate to Network tab Right click on a POST request "Edit and Resend" is no longer an option? There is still the resend option Clicking resend allows you to edit the request, but unfortunately the "Content-Length" attribute is not automatically updated like it was with edit and resend, so all requests fail after being edited. This is because the Content-Length header indicates the size of the message body, in bytes, sent to the recipient. When you add or removes bytes in a JSON request for example, it doesn't get updated. The attribute can also not be manually set. How can I use version 102 to edit and resend requests the same way I used to?

Thank you.

Asked by programming_all_night 1 year ago

Answered by TyDraniu 1 year ago