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Speed dial

I just had to disable my speed dial FVsomething and Eversync because I found out that it was spyware! Firefox tried to tell me this and disabled it but I put it back, and… (read more)

I just had to disable my speed dial FVsomething and Eversync because I found out that it was spyware! Firefox tried to tell me this and disabled it but I put it back, and then my husband checked it out and found out about the spyware on it. I'm bereft. I've used that speed dial for years and it's been such a big help for me. I had over 100 dial all set up.

So my question is, what speed dial can I use in Firefox? Everything I checked out isn't monitored so what do I do?

Help!

Asked by joyce.greer2 1 year ago

Answered by cor-el 1 year ago

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MAIL ICON

The icon for MAIL is no longer available at the right end of the search bar - should be to left of the history/bookmarks/pocket list icon. Please help me restore this. … (read more)

The icon for MAIL is no longer available at the right end of the search bar - should be to left of the history/bookmarks/pocket list icon. Please help me restore this. I use it to place news headlines etc. into e-mail for sending!!!!

Asked by maggiem14 2 years ago

Answered by cor-el 2 years ago

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open support ticket for firefox browser

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the ca… (read more)

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the cart back to our local Ariba Application, users receive a "Token Expired" error. When they click the button to return to the Ariba application, there are no items in the requisition.

We experienced the same issue when Chrome released version 80 in February of 2020. We have been recommending Firefox as the preferred browser but now it has the same problem.

Can you provide some way for users to run an older version of Firefox? Version 95.0.2 Works great. I have not upgraded to 96 yet due to this issue. However, many campus users have already installed 96.0.1.

Currently in our environment, only Inernet Explorer or EDGE running in IE mode work with our Ariba Application. Should we advise our campus users stop using Firefox now?

Asked by morriv 1 year ago

Answered by morriv 1 year ago

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where is "email link"?

I just upgraded to the new release. There used to be a button with three dots toward the right side of the search/address bar. I used it to email a link to the current pa… (read more)

I just upgraded to the new release. There used to be a button with three dots toward the right side of the search/address bar. I used it to email a link to the current page. Two clicks and I'm editing the email. I don't see the button in this new release. How do I email a link to the current page? Ideally in one or two clicks.

Asked by jordanwouk 1 year ago

Answered by Paul 1 year ago

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Downloading Audio Books from Audible

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 … (read more)

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 works, but is messy. I`m informed by Audible Support that the fault lies with Mozzilla.! Regards, Tony Jackson

Asked by Samsung tab 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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In Shaw webmail, incoming email complete except for body of email (completely empty). In Shaw Webmail Inbox, after Subject (in bold) first few words of the body of email are light gray--as usual. In Safari, Shaw webmail works OK.

What can I do to continue using Firefox to access my Shaw webmail? Using Firefox (but not Safari) seems to blank out only the body of emails (Incoming & Sent) when … (read more)

What can I do to continue using Firefox to access my Shaw webmail? Using Firefox (but not Safari) seems to blank out only the body of emails (Incoming & Sent) when I save a Draft into the Draft folder and retrieve it, the body of the email is there. But when I send the draft to myself, the body of the email becomes empty EVEN THOUGH, IN THE INBOX, THE FIRST LINES OF THE BODY APPEAR IN LIGHT GRAY AFTER THE SUBJECT '(WHICH IS IN BLACK).

SUGGESTIONS?? (I like Firefox and want to use it. In fact, I contribute modestly to Mozilla. HELP!

Asked by fredbass 1 year ago

Answered by FredMcD 1 year ago

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The possibility of moving icons of those extensions will be a huge improvement.

The possibility of moving icons of those extensions will be a huge improvement. Please send through to the right department. If those functions still aren't available jet… (read more)

The possibility of moving icons of those extensions will be a huge improvement.

Please send through to the right department. If those functions still aren't available jet.

Thanks a lot, See the attachment for the example image.

Asked by Van Lieren 1 year ago

Answered by cor-el 1 year ago

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Firefox 9 - 12 not loading any websites or webpages. Versions lower then the ones I just said work perfectly.

Ok, this might be REAAAAALLY weird that i'm talking about a firefox version that was released in 2012. But i really need it on this windows 2000 VM. The problem is firefo… (read more)

Ok, this might be REAAAAALLY weird that i'm talking about a firefox version that was released in 2012. But i really need it on this windows 2000 VM. The problem is firefox 9 - 12 is not loading any websites or webpages. It crashes instantly upon opening them. Versions lower then firefox 9 - 12 work flawlessly. Probably nobody will answer this but it is really important for my VM.

Asked by Owen 1 year ago

Answered by cor-el 1 year ago

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tabs missing with new update

My firefox installed a new update, 89, and now my tabs are missing, except that the active tab is floating down at the center bottom of the screen. i can still navigate w… (read more)

My firefox installed a new update, 89, and now my tabs are missing, except that the active tab is floating down at the center bottom of the screen. i can still navigate with keyboard shortcuts, but i don't know how many i have open, what they are, and personally DO NOT like navigating with shortcuts if i don't have to.

why is it necessary to keep messing with tabs? weren't they just fine below the address bar back in the day? How is ruining the user experience worth whatever was even trying to be done here?

image is how my firefox looks right now

Asked by luckytrefoil 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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firefox is showing a 404 error on my new wordpress site homepage while everything is fine on Chrome

I already tried deleting the cache and restarting firefox with addons disabled. So i don't know what's going on. I worried and I'm confused. I was in the process of editi… (read more)

I already tried deleting the cache and restarting firefox with addons disabled. So i don't know what's going on. I worried and I'm confused. I was in the process of editing and it just suddenly stopped responding and started giving a 404 error. Now I'm editing it on chrome Website https://helplinemedical.com

Asked by Shahid.umair32 1 year ago

Answered by Terry 1 year ago

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Two-factor authentication does not work with the Yubico Authenticator Android app for generating 6 digital temporary codes for login.

Hello. I wanted to secure my Firefox account and add two factor authentication. But two-factor authentication does not work with the Yubico Authenticator Android app for … (read more)

Hello. I wanted to secure my Firefox account and add two factor authentication.

But two-factor authentication does not work with the Yubico Authenticator Android app for generating the 6 digital temporary codes for logging in that I use.

When I add a firefox account to my Yubico Authenticator application for Android and generate a 6-digit code, when I want to add it and confirm it on the firefox settings page - it does not work and the code entered is unrecognizable. This is why I am unable to finish adding two factor authentication.

Can you check it and update and support the Yubico Authenticator application from Android?

Regards.

Asked by RemixPL1994 3 months ago

Answered by cor-el 2 months ago

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Is Firefox Lockwise secure?

Hi. I just like to know whether Firefox Lockwise is secure if I am to store all my usernames & passwords in it? Waiting for your reply asap, thanks. Cool Regards, Pal… (read more)

Hi. I just like to know whether Firefox Lockwise is secure if I am to store all my usernames & passwords in it?

Waiting for your reply asap, thanks.

Cool Regards, Pallas

Asked by PALLAS 1 year ago

Answered by Balázs Meskó 1 year ago

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Consistent "Trouble find that site" Errors on Windows 11

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having tro… (read more)

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having trouble finding that site." error message.

For example, when visiting, say Verizon.com, the tab will display the aforementioned error to which I press Try Again and the website loads correctly every-time. No hiccups on the refresh.

I've tried the following:

  1. I've performed a completely clean uninstall of Firefox and then reinstall
  2. Cleared all browser history/cache
  3. Removed all extensions
  4. Disabled IPv6, HTTPS Over DNS, No Proxy
  5. Ran through Firefox's troubleshooting
  6. Used Firefox Troubleshooting Mode in the Browser
  7. Tested that the problem does not happen while using Edge

I've never had a single problem on Windows 10 with Firefox. Curious if others are experiencing the same issues and if there are any fixes. Nothing else on the PC has changed.

  • Windows 11 21H2 2200.348
  • Network driver is the latest Win11 edition
  • Firefox 95

Asked by Justin 1 year ago

Answered by Justin 1 year ago

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[Important] [Malware] Fake Update Popups (I ACCIDENTALLY CLICKED ON ONE)

Please help. I was trying to download a file from MediaFire, and a popup appeared. I tried to close it, but another one opened up. They were all trying to install an exte… (read more)

Please help. I was trying to download a file from MediaFire, and a popup appeared. I tried to close it, but another one opened up. They were all trying to install an extension and saying "update Firefox" I accidentally clicked on one. It didn't do anything, but panicking, I Alt + F4'd a bunch of times and when I saw that they kept reopening, I shut off the computer. I came back, and I have no new programs, extensions or suspicious looking processes. As I'm writing this, Windows Defender is running a full scan.

Am I infected?

Asked by jiheme9189 1 year ago

Answered by Rodney 1 year ago

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Hate update 89 -> how rollback with all settings/history to 88 ? Or change the look of 89 that it will look like 88

Hello, today I was surprised with a update ver.88 -> 89. It completely changed the look. Few weeks back it was similar with Thunderbird. I hate this look. I want old … (read more)

Hello, today I was surprised with a update ver.88 -> 89. It completely changed the look. Few weeks back it was similar with Thunderbird.

I hate this look. I want old look back - how to do this. I tried rollback to 88, but it ask to create new profile - after copying all content of profile it dose not work...

Is there a way to change look of 89 to look exactly like 88 ?

why why why .. again ..

Asked by a.h.porebski 1 year ago

Answered by George 1 year ago

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I cannot import my bookmarks from an HTML file

After Firefox updated my bookmarks are all screwed up. I can see very few and the icon on the top right is not there any longer. I can see them backed up on a HTML file i… (read more)

After Firefox updated my bookmarks are all screwed up. I can see very few and the icon on the top right is not there any longer. I can see them backed up on a HTML file in my desktop but I can't import them back. What's going on?

Asked by stefaniaraccagni 1 year ago

Answered by RedKnight 1 year ago

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Lockwise: Passwords do not appear on new PC after Sync

I have reinstalled my home computer and reinstalled Firefox, logged in and synced. My passwords from my work browser's Lockwise have not appeared or synced. Please advise… (read more)

I have reinstalled my home computer and reinstalled Firefox, logged in and synced. My passwords from my work browser's Lockwise have not appeared or synced. Please advise. Thank you.

I know patience is thin. Feel free to cut to the chase. I did try to self serve and only found export then import options. Are my expectations for sync incorrect?

Happy New Year.

Asked by pcendeavorsny 1 year ago

Answered by pcendeavorsny 1 year ago

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AA.com login is broken with Firefox

I cannot log into aa.com (American Airlines) with Firefox but Chrome works fine. Error message that their site is down for maintenance but it is up and working just fine … (read more)

I cannot log into aa.com (American Airlines) with Firefox but Chrome works fine. Error message that their site is down for maintenance but it is up and working just fine with other browsers.

I have cleared cache, cookies, history, etc. HTTPS always is not enabled. Firefox is at the latest version. I have restarted the browser.

Any thoughts?

Asked by josephdgreen 1 year ago

Answered by josephdgreen 1 year ago