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Credit Card Auto-Fill

Hi there, Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear … (read more)

Hi there,

Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear in Privacy Settings (it is not there – no need to request a check please:)?

Spent 2 hours on Mozilla support/community etc. No answers – including 'make a new profile'...(& why - won' that affect history etc)?

Would be very grateful for any help please?

With thanks,

Alex

Asked by amreuben 4 months ago

Answered by amreuben 4 months ago

  • Solved

Google docs paste keyboard shortcut doesn't work

I am on Firefox v122.0 Google docs paste functionality doesn't work when using Cmd + v. This is happening only for Google docs. Same doc works perfectly fine on Chrome. I… (read more)

I am on Firefox v122.0 Google docs paste functionality doesn't work when using Cmd + v. This is happening only for Google docs. Same doc works perfectly fine on Chrome. I also tried running Firefox in troubleshoot mode with same results. Should I just give up on trying to make Firefox work with Google products.

Asked by Jithin 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Lost everything, all bookmarks, history and tabs

I restarted my computer today and downloaded a new version of Firefox. When I started it up again everything was gone... all Tabs, history, and bookmarks. This is a sad l… (read more)

I restarted my computer today and downloaded a new version of Firefox. When I started it up again everything was gone... all Tabs, history, and bookmarks. This is a sad loss as I have been organizing my life with Firefox for over 10 years. Is there any going back and getting my firefox restored?

Asked by Shoshana.Aal 4 months ago

Answered by Paul 4 months ago

  • Solved

PopUp Video Window displaying with Block PopUp windows enabled

When I go to website nypost.com, and select a random article that has a video display at the top of that page, a pop up of a smaller video window appears in the lower rig… (read more)

When I go to website nypost.com, and select a random article that has a video display at the top of that page, a pop up of a smaller video window appears in the lower right corner of the screen.

For example,

Go to nypost.com Select an article with a video such as https://nypost.com/2024/01/30/metro/phony-uber-driver-charged-with-ripping-off-nyc-bar-patrons-in-cellphone-scheme/

There is a pop window of a smaller video screen that shows in the lower right corner

Autoplay is disabled

Is there a specific setting to stop this functionality of the pop up video window to appear? Is the block pop up window functionality in the same category of this description supplied above?

Thank you.

Asked by LionUser2024 4 months ago

Answered by zeroknight 4 months ago

  • Solved

Youtube low FPS when put to fullscreen.

I am having an issue where youtube videos played at higher quality stutter when put to fullscreen. Up till about 720p60 works fine, at 1080p60 and above the framerate bec… (read more)

I am having an issue where youtube videos played at higher quality stutter when put to fullscreen. Up till about 720p60 works fine, at 1080p60 and above the framerate becomes unstable.

Things I have tried: - I have tried going into media.media-capabilities.enabled and changing it from false to true - I have set network.buffer.cache.size to 262144 - I have disabled all my plugins - I have tried changing my user agent to windows/chrome

My current setup: Firefox 122.0, Macbook pro Sonoma 14.1, Apple M1 Pro chip

Curiously, if I make a new firefox profile and play a video there, there is no stutter. Does anyone have ideas on how I can fix my current profile?

Asked by markus.maomao.ang 4 months ago

Answered by zeroknight 4 months ago

  • Solved

Firefox closes out of nowhere and no longer allows you to open it

I have been using Firefox for many years and I have never had problems, until now, out of nowhere Firefox closes and the little window opens that the report is being sent… (read more)

I have been using Firefox for many years and I have never had problems, until now, out of nowhere Firefox closes and the little window opens that the report is being sent to Firefox, but I can no longer restart or open Firefox, until I reset the computer, This can happen one, two, three and even four times a day, making it very uncomfortable to reset the computer.

I have already tried many ways to solve the problem, from completely uninstalling Firefox and reinstalling it, I use very few extensions, I already disabled WebGL and also disabled hardware acceleration, nothing has worked, when Firefox closes, I cannot open Firefox Developer either and That browser was not even open at the time of the failure with Firefox.

System 3.4 GHz Intel Core i5 de cuatro núcleos NVIDIA GeForce GTX 775M 2 GB 8 GB 1600 MHz DDR3 macOS Ventura 13.6.3

Firefox: 121.0

This is what appears in the error message

AdapterDeviceID: 0x0412 AdapterVendorID: 0x8086 Add-ons: %7B806d871e-a45a-4d26-8686-65fb36a5b399%7D:3.1,newtaboverride%40agenedia.com:15.1.1,langpack-es-MX%40firefox.mozilla.org:121.0.20231211.174248,es-ve%40dictionaries.addons.mozilla.org:1.1.18.2webext,uBlock0%40raymondhill.net:1.54.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:121.0.0,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4,amazondotcom%40search.mozilla.org:1.7,mercadolibre%40search.mozilla.org:1.1 AvailablePhysicalMemory: 2027139072 AvailableSwapMemory: 1071644672 BackgroundTaskMode: 0 BuildID: 20231211174248 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1703917709 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GpuSandboxLevel: 0 HeadlessMode: 0 InstallTime: 1703870048 LastStartupWasCrash: 1 MacAvailableMemorySysctl: 71 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1703917708 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1100-W0010000-T010) WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 31977472 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 17 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1703917708 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20231211174248","version":"121.0","vendor":"Mozilla","displayVersion":"121.0","platformVersion":"121.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"22.6.0","locale":"es-419"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"TargetFrameRate":60,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0412","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true},{"description":null,"vendorID":"0x10de","deviceID":"0x119d","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":null}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":1}],"features":{"compositor":"none","hwCompositing":{"status":"disabled:FEATURE_FAILURE_COMP_PREF"},"gpuProcess":{"status":"unused"},"webrender":{"status":"unavailable-no-hw-compositing"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":"iMac14,2","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"es-MX","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"app.shield.optoutstudies.enabled":false,"browser.formfill.enable":false,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"extensions.formautofill.addresses.enabled":false,"extensions.formautofill.creditCards.enabled":false,"layers.acceleration.disabled":true,"media.gmp-gmpopenh264.lastInstallStart":1703870080,"media.gmp-gmpopenh264.lastDownload":1703870081,"media.gmp-gmpopenh264.lastUpdate":1703870081,"media.gmp-widevinecdm.lastInstallStart":1703870080,"media.gmp-widevinecdm.lastDownload":1703870082,"media.gmp-widevinecdm.lastUpdate":1703870082,"media.gmp-manager.lastCheck":1703871110,"media.gmp-manager.lastEmptyCheck":1703871110,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"signon.management.page.breach-alerts.enabled":false,"signon.autofillForms":false,"signon.generation.enabled":false,"signon.rememberSignons":false,"signon.firefoxRelay.feature":"disabled","widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Throttleable: 1 TotalPhysicalMemory: 8589934592 UptimeTS: 1.09276904 Vendor: Mozilla Version: 121.0 useragent_locale: es-MX

Este informe también contiene información sobre el estado de la aplicación cuando se cerró.

Asked by Marcus 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Access to my banking site td.com no longer works with latest version

I can no longer access my online banking at td.com - the server returns the following message: "Bad Request - Your browser sent a request that this server could not under… (read more)

I can no longer access my online banking at td.com - the server returns the following message: "Bad Request - Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

The online banking works normally with Safari. Please help me fix this quickly.

Thank you.

Asked by brian321 5 months ago

Answered by brian321 5 months ago

  • Solved

Gmail inbox no longer displaying action icons following 121.0.1 FF udate

Up until this last update, in Gmail inbox, each message could be moused over top and action icons would show up. This no longer happens and I don't know why. It was very … (read more)

Up until this last update, in Gmail inbox, each message could be moused over top and action icons would show up. This no longer happens and I don't know why. It was very convenient not to have to open the message to take action on it and then return to the inbox. Now if I click the checkbox on the left side of the message those icons appear, but I never had to do this before??? I have not made any changes to the settings on my 1 year old Macbook Pro or Firefox configuration...

Asked by Danno 5 months ago

Answered by cor-el 5 months ago

  • Solved

New Tab: no cursor in the address bar

I frequently open new tabs by right-clicking the current tab and choosing "New Tab" from the context menu. Naturally, I want to start typing a URL or search term. But th… (read more)

I frequently open new tabs by right-clicking the current tab and choosing "New Tab" from the context menu. Naturally, I want to start typing a URL or search term.

But the focus/cursor/caret is nowhere and typing does nothing. I have to click on the address bar, and then I can type.

I'm not using New Tab Override and I have Firefox's new tab set to a blank page.

I tried disabling all my add-ons, but I still had the problem.

I tried setting new tab to the Firefox home page and for a short while I got a cursor in the address bar. But the problem returned after a few hours

Any clues on what might be wrong? Firefox version 120.0.1 (64-bit) on MacOS Ventura 13.5.1. Thanks!

(A similar problem is described here: https://support.mozilla.org/en-US/questions/1420220 -- but in my case this is not a container tab.)

Asked by jeremy76 5 months ago

Answered by jeremy76 5 months ago

  • Solved

Firefox remembers data previously entered into a form

I have noticed that my browser saves certain data that was filled into forms on websites such as contact info, or 2FA codes. Of course, the all options for Logins and Pas… (read more)

I have noticed that my browser saves certain data that was filled into forms on websites such as contact info, or 2FA codes. Of course, the all options for Logins and Passwords as well as Forms and Autofill are turned off. So I wonder, what causes this behavior? I would maybe think these are some cookies, but after clearing them and deleting all site data this still happens. For 2FA codes this is harmless. but I'm concerned Firefox may do this for passwords too. Anyway, why would I need to save info of TOTP?

Note: Example is for SimpleLogin.

Asked by Kamil 5 months ago

Answered by cor-el 5 months ago

  • Solved

Assistance with Password Management Requested

I am seeking help in arranging for FireFox to prefill login forms on websites. For most sites it already works. There is on site where I have been unable to get the log… (read more)

Asked by carla 5 months ago

Answered by carla 5 months ago

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  • Archived

Firefox History Set to "Always Use Private Browsing Mode" but "Recently Closed Tabs" Still Appear in History

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Rec… (read more)

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Recently Closed Tabs' shows a history of the websites I've visited. How do I disable this feature?

Asked by Nat 10 months ago

Answered by zeroknight 10 months ago

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  • Archived

Norad Santa Tracker doesn't display properly in Firefox.

Hi. The annual NORAD Santa Tracker website does not function properly under Firefox. While there are no issues with the 3D rendering itself, the 3D map is squished vertic… (read more)

Hi. The annual NORAD Santa Tracker website does not function properly under Firefox. While there are no issues with the 3D rendering itself, the 3D map is squished vertically toward the left side of the page. It appears to be defaulting to a mobile browser view. The only extension I have installed is uBlock Origin, and I turned it off for the NORAD Santa website, and the display issue persists.

Opening the site under Safari shows the Santa tracker taking up the entire browser window as it should do.

I'm currently on Mac OS Sonoma using the latest version of Firefox 121.0

Asked by wb8979 6 months ago

Answered by zeroknight 6 months ago

  • Solved
  • Archived

scam add-on?

I went to a normal retail website, and got this page that appeared to be from Firefox, telling me to download an add-on for security. I declined. but now when I try to go… (read more)

I went to a normal retail website, and got this page that appeared to be from Firefox, telling me to download an add-on for security. I declined. but now when I try to go to that website, I get re-directed to some strange websites. How do I fix this?

Asked by knit2utah 6 months ago

Answered by knit2utah 5 months ago

  • Solved

[video can't be player because this file is corrupt][mp4 h264 yuv420p]

Open this url https://openfde.com/intro.mp4 and firefox shows "video can't be player because this file is corrupt". Web Console logs: ``` Media resource https://openfde.… (read more)

Open this url https://openfde.com/intro.mp4 and firefox shows "video can't be player because this file is corrupt".

Web Console logs: ``` Media resource https://openfde.com/intro.mp4 could not be decoded. intro.mp4

Media resource https://openfde.com/intro.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: void mozilla::AppleVTDecoder::OnDecodeError(OSStatus): OnDecodeError:ffffcd9a intro.mp4 ```

`ffmpeg -i` with this video file: ``` Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/path/to/intro.mp4':

 Metadata:
   major_brand     : isom
   minor_version   : 512
   compatible_brands: isomiso2avc1mp41
   encoder         : Lavf58.76.100
 Duration: 00:01:51.77, start: 0.000000, bitrate: 3243 kb/s
 Stream #0:0[0x1](eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p(progressive), 4096x2304 [SAR 1:1 DAR 16:9], 3109 kb/s, 25 fps, 25 tbr, 12800 tbn (default)
   Metadata:
     handler_name    : ?Mainconcept Video Media Handler
     vendor_id       : [0][0][0][0]
 Stream #0:1[0x2](eng): Audio: mp3 (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s (default)
   Metadata:
     handler_name    : #Mainconcept MP4 Sound Media Handler
     vendor_id       : [0][0][0][0]

```

Chrome is fine.

Asked by kilireg 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Comcast email

Trying to access my email account at Comcast, but recently (last few months) when signing in I get a blank page with the following message: Firefox prevented this page f… (read more)

Trying to access my email account at Comcast, but recently (last few months) when signing in I get a blank page with the following message:

Firefox prevented this page from automatically redirecting to another page.

Followed by a link that says" Allow"

How can I correct this without having to "allow" each time?

thank you.

Doug

Asked by Douglas Konen 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Changing url in the same tab

Hello, currently using 120.0.1 (64-bit) for macos and would like to know how to change behavior: When i'm trying to modify url in tab i'm currently working on and press e… (read more)

Hello, currently using 120.0.1 (64-bit) for macos and would like to know how to change behavior: When i'm trying to modify url in tab i'm currently working on and press enter/return it opens modified url in new tab for some reason. But when i hold option it opens it in current tab, is there any way to make it as default behavior? Thank you very much👍

Asked by Vladimir Rumyantsev 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Lost all Passwords on Mac After Synchronization

I synchronized my Mac and iphone Firefox password accounts so I can share passwords between devices. I just realized I've lost all the passwords on my Mac. The only passw… (read more)

I synchronized my Mac and iphone Firefox password accounts so I can share passwords between devices. I just realized I've lost all the passwords on my Mac. The only passwords I see are the ones stored on my iphone

Is there a solution to retrieving the passwords on my Mac?

Thanks

Asked by Dan 5 months ago

Answered by Dan 5 months ago