Firefox Support Forum

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tried the http3 fix (as indicated via e.g. https://support.mozilla.org/en-US/questions/1364124), but without any success.

Hi there,

I cleared my cache after it told me it had stored a gazillion GB in data - but the big number was still there after clearing the cache. Needless to say my harddrive isn't even as big as the GB number shown, so there must be a gremlin in there somewhere? Thought you'd want to know. I'm using the latest Firefox on Mac OS 10.15.7

I have two PDFs that I designed and uploaded to our website, but the headline in both displays with clipped characters in Firefox. Different fonts were used in both and the issue is the same. I even tried adding more tracking then re-uploading, the issue persists.

I checked in other browsers and the text displays as intended. The attached screenshots show the issue in Firefox, compared to how it should look (viewed in Chrome).

It's only this one line of text that is affected and I don't know why.

Hi,

I cannot find a way to turn off/disable the "AutoFill" setting... it keeps on revealing my email addresses before I've typed them out.

I'm not a fan of these security breeches. Firefox is giving the wrong info online about disabling this feature because each time I try to disable in preferences/privacy... there is no "dropdown menu" whatsoever.

Any help on this matter will be most appreciated.

I had an issue where when I tried to open firefox I received an error that said ""A copy of Firefox is already open. Only one copy of Firefox can be open at a time". After looking at some other support articles I came across this article that appeared to fix the issue after entering a command in terminal https://support.mozilla.org/bm/questions/1254772, and I guess I deleted the wrong version because after being able to reopen my browser I had none of my saved bookmarks, extensions, history, or any other account info.

Is there any way I can recover my lost browser info or am I just completely SOL?

I am using the most recent version of Firefox on a MacBook Pro Late 2013 using Mac OS Sierra, and am getting ready to export my bookmarks so that I can do a clean install. I have wasted hours on this to no avail. I export...and when I look for the file it is nowhere to be found. I tried exporting it to several disks and it simply does not disappear. This has never been a problem before, and it is discouraging me from returning to Firefox. How absolutely devilishly frustrating. Can anyone help? Thank you!

Starting today Firefox won't load any pages. Refresh did not help. Safe mode did not help. Cleared cache did not help. No problem with other browsers. When I close nonresponsive tab and reopen, I get "Gah! Your tab has crashed" message. But there are no recent crash reports in log. Firefox and antiviral software have been up-to-date for weeks without problem before this issue started. No recent software updates before this problem appeared. Full computer viral/malware scan turned up nothing. I'm not a techie, and I don't know what to do to fix this. Working on Mac OS. Can anyone help? Thank you!

Looks like this question was asked twice before with no response:

https://support.mozilla.org/en-US/questions/1354750

https://support.mozilla.org/en-US/questions/1331182

I frequently paste text into the address bar to copy it and paste somewhere else. This is very useful for a variety of reasons (e.g. speed, strips text of formatting) but for some reason a recent Firefox update makes it so if you paste text into the address bar and then copy it, you will actually have copied the current page's URL - not the intended copy.

How do we reverse this unexpected and undesirable behavior?

Hi,

I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the new version of the browser doesn't have that option unfortunately. I can see only Import from Other Platforms options, but not import from file or similar.

I have .csv file, but no option of how to import in into my browser.

I would appreciate help on this one. Thank you in advance.

Sasha

Why am I denied access to Michaels craft store. this is the message I receive. You don't have permission to access "http://www.michaels.com/?" on this server.

Reference #18.beeb7068.1641080631.1ce8b9b5

OK, this is a little funny. It used to be, if I wanted to open a website, I just clicked on the URL, and Firefox would open with it. Now (and I'm using 95.0.2 on iMac Big Sur), when I click on the the URL NOTHING HAPPENS if a Firefox window isn't already open. That is, you have to have a Firefox window already open in order for the website to appear. For example, in the Bookmark library, if a Firefox window isn't already open, clicking on a website there won't open it. You need to right click it and select OPEN. Now, Firefox is selected already as the default browser for the system.

How do I fix this? I mean, how do I get it back the way it used to be?

I'm having problems opening saved (archived) Facebook pages. The problem is the page opens without formatting or layout, just text and images.

I've had this problem before when I was using Firefox 68. The solution was to roll back a security patch by doing the following as proposed by jscher2000:

You can roll back the patch as follows if you want to see what difference it makes:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste uniq and pause while the list is filtered

(3) Double-click the privacy.file_unique_origin preference to switch the value from true to false

That had worked until recently. I checked "privacy.file_unique_origin" and its still has a value of 'false' but the webpages are not opening properly, even ones I saved over the last few years.

What can I do?

Fix this bug ASAP - I can't get to any new sites on FF 98.0.1 since it updated yesterday! Need to go to the link I clicked in an email in a new tab. URGENT! On a MacBook Pro. Has worked fine for years, til this update yesterday.

• • Please reply to [email removed from public] The email I had to log in under no longer exists! Help! **

/edit: moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have macOS.

I cannot allow permission for a certain website and there is no allow or deny when I put in website feel like something is blocking it. I want to allow https://interviews.indeed.com/interviews/test/

I have attached my screen shot.

Greetings,

I just updated to Firefox 78.15.Oesr and now am unable to reorder my open windows. As a student, I may have several projects open at a given time, and like to have the project I am currently working on, next to the open Firefox window, for quick navigation between the browser and project. This option seems to have been disabled with the update. It is enough of a deal breaker that I may pursue reverting to the previous version of Firefox.

Also, the inability to delete bookmarks, and to close the bookmark window after selecting "show all bookmarks," remains a persistent frustration that I am surprised has not been addressed. With so many browser options available, these subtle annoyances are enough to prompt me to again shop around for alternatives, after being a Firefox devotee for over 10 years.

Thank you for your help, Josh Baker

One of the latest FF updates broke my workflow. (https://xkcd.com/1172/) I'm using the browser in full-screen mode all the time (13" doesn't provide that much of vertical space), and now it shots down every time I tap ESC — which, as you may imagine, I do a lot. Don't like being that guy, but this _really_ breaks the flow. Could you tell, is it 1) intentional change; 2) and configurable behavior. What can I do to revert this particular thing?

I cant access YouTube from Firefox on Mac book Pro and Mac book Air. I have cleared cache and cookies. I can access YouTube on Chrome on both he computers. Should I stop using Firefox?

I use Firefox (94.0.2) on a Macbook Pro (using MacOS 11.6.1) and went to log in to Twitter this evening and had a strange result. I only occasionally view Twitter using my laptop and I use my email address and a password to log in. When I clicked in the field that reads "Phone, user name or email" I expected to see the Firefox autofill to show my email address, but instead it shows the name "Farha Hussain" (see screenshot image).

I checked my Firefox preferences for Saved Logins and I have my email address and password for Twitter saved there, but no mention of Farha Hussain (my name is Keith). I tried other websites to see if I could recreate the issue and couldn't. I visited the Twitter login form using Chrome and Safari and neither suggested Farha Hussain as a user name, so I think that this is something specific to Firefox on the Twitter website.

To make this an even more unusual situation, the only "Farha Hussain" that I know is a doctor in my city who I have been meaning to contact to see if she is accepting patients, but haven't yet done so. Her name is in my Mac Calendar and that's the only place I can think of on my computer (not in contacts or anywhere else). How this would be connected to a Twitter login is beyond my understanding.

Let me know if you would like additional information or screenshots.

I changed my account password last week and it worked properly for several days. Today, however, I had to use my previous password. When I went to the Change Password dialog, however the new password is showing up as "current".

I am highly distractable by screen movements of any kind, and prefer that nothing on my screen moves unless I ask it to--no autoplay or running ribbons of text or even slideshows with pictures slipping past each other unless I specifically click to make something move. But none of the adjustments I've found in about:config have stopped the snowflakes that drift down across the screen on

https://cutetropolis.com

during December. I'd like to stop them in my viewing but not be the killjoy that demands they be taken down for everyone, because lots of people actually like them.

Any suggestions on what setting to tweak for this?

FF beta channel, up to date