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Bugzilla status

I submitted a bug last to Bugzilla last Sep. that seems not yet to be assigned to anyone, and a bug two days ago that wasn't acknowledged. Is the Bugzilla site working? … (read more)

I submitted a bug last to Bugzilla last Sep. that seems not yet to be assigned to anyone, and a bug two days ago that wasn't acknowledged. Is the Bugzilla site working? Should I be doing something else to report the bug?

Solved 11 255

Viewing details of a bug

When I go to see a firefox bug such as the following, https://www.mozilla.org/en-US/security/advisories/mfsa2026-10/ There appears to be more details in https://bugzilla.… (read more)

When I go to see a firefox bug such as the following, https://www.mozilla.org/en-US/security/advisories/mfsa2026-10/

There appears to be more details in https://bugzilla.mozilla.org/show_bug.cgi?id=2014390 located at the bottom. When I try to view the details it asks me to log in. I do not see any reason I should have to log in to view the issue as I only intend to view the bug. Why does it require a login ?

Solved Archived 8 150

Requested a refund for Mozilla VPN and then sent a follow-up email to cancel the request

I sent an email a few days ago asking for a refund and a few hours later changed my mind, I couldn't cancel the ticket (as far as I know) so I sent a follow up email to d… (read more)

I sent an email a few days ago asking for a refund and a few hours later changed my mind, I couldn't cancel the ticket (as far as I know) so I sent a follow up email to disregard the first email because I thought it would just be more hassle and I think the VPN works fine anyway. Today I get an email saying my subscription had been cancelled! which I could understand is my fault for being indecisive in the first place and the last email I sent might not of been read in time, but the email that I had received also didn't state I would get a refund and seemed like an email I would get if I had cancelled my subscription myself stating "We’ve cancelled your Mozilla VPN subscription. Your final payment of US$59.88 was paid on 14/07/2026" Should I still expect to get a refund or was there an error with my request?

Solved 2 50

Are donations to the Mozilla Foundation via the in-Firefox donation drive used to fund Firefox development

When I opened Firefox[^1] today I was greeted with a "Donate to Mozilla Foundation" page open, with the message: "You power Firefox. Now donate to make good tech the defa… (read more)

When I opened Firefox[^1] today I was greeted with a "Donate to Mozilla Foundation" page open, with the message:

"You power Firefox. Now donate to make good tech the default.

Mozilla Foundation — the non-profit behind Firefox — is building a future where technology serves people, not power.

Your donation to Mozilla Foundation keeps the internet open, private, and built for people. Donate today to make good on the promise of the internet."

Does this message mean that Donations to the Mozilla Foundation now fund Firefox development? As I understand it, previously donations were not allowed to be used by the Mozilla Corporation, which actually develops Firefox. I'd love to donate to fund Firefox development, as I feel it is a critically important open source project.

[^1]: 145.0.2 from the Mozilla Debian repository.

Solved Archived 1 515

Firefox forum asking question is too hard to find

Internet searches for Firefox support/forums shows https://www.mozilla.org/en-US/about/forums/ and https://www.mozilla.org/en-US/about/governance/policies/participation/ … (read more)

Internet searches for Firefox support/forums shows https://www.mozilla.org/en-US/about/forums/ and https://www.mozilla.org/en-US/about/governance/policies/participation/

Searching around these links is too difficult to find where to post any questions, which happens to be on this link https://support.mozilla.org/en-US/questions/

Please make UX friendlier.

Solved Archived 1 180