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Google Docs Download Fail (since last Firefox update)

When trying to download my files from Google Docs I get the following errors: "The page isn’t redirecting properly" "An error occurred during a connection to doc-0k-38-do… (read more)

When trying to download my files from Google Docs I get the following errors:

"The page isn’t redirecting properly" "An error occurred during a connection to doc-0k-38-docs.googleusercontent.com".

This only happens in Firefox. IE and Chrome download files just fine.

I have done the following with no change in this symptom: - Cleared Data (cookies and cache) - Set Enhanced Tracking Protection to OFF - Changed Browser Privacy to Custom with all options unchecked - Unchecked "Block pop-up windows" - Added Permission Exclusions for Pop-ups and Cookies - Run Firefox in Safe Mode

None of the steps above either together or alone changed the error message.

Any ideas would be greatly appreciated!

Asked by dp.pare 4 months ago

Answered by cor-el 4 months ago

  • Solved

Can't download any file from Google Drive: The page isn’t redirecting properly - Clearing cookies / refreshing Firefox / reinstalling does NOT work.

Everything works on other device, but on this clean install of a Windows machine, I can't get to download any file from Google Drive. I've reinstalled Firefox, downgraded… (read more)

Everything works on other device, but on this clean install of a Windows machine, I can't get to download any file from Google Drive. I've reinstalled Firefox, downgraded the version, deleted cookies multiple times, disabled all extensions, went into incognito, nothing works!

The page isn’t redirecting properly

An error occurred during a connection to doc-0g-70-docs.googleusercontent.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

From network tab, FF is constantly doing these two requests:

Request URL:https://doc-0g-70-docs.googleusercontent.com/docs/securesc/xxx Request Method:GET Remote Address:[2a00:1450:400e:808::2001]:443 Status Code: 302 Version:HTTP/2

Request URL:https://docs.google.com/u/0/nonceSigner?nonce=6hl1trmj27fmu&continue=https://doc-0g-70-docs.googleusercontent.com/docs/securesc/xxx Request Method:GET Remote Address:[2a00:1450:400e:809::200e]:443 Status Code: 302 Version:HTTP/2

Help me!

Asked by laurensdc 4 months ago

Answered by laurensdc 4 months ago