Firefox Support Forum

Firefox crashes at startup even in safe mode. I think there was firefox update after first crash and it did not start after that. Developers version works fine.

Latest reports:

https://crash-stats.mozilla.org/report/index/a52eaf96-db47-4308-be5a-e7bc60210722 https://crash-stats.mozilla.org/report/index/72b10ba5-f8d8-4de9-a162-04c3a0210722 https://crash-stats.mozilla.org/report/index/432e5478-e1ec-4be7-a198-4c1de0210722 https://crash-stats.mozilla.org/report/index/0519137b-eb3e-4521-83a9-35b8a0210722

Does anyone know any way to force Firefux [Ver 89.0.2 64bit] to stop the repetitious and constantly annoying pop-up that flashes on open, restart, or randomly appears, reminding me to once again update the apparently flawed software. I just updated yesterday!!!! Can I not trust that the programmers know what they're doing and that the system can actually work as expected without the intrusive proof that they screwed up again?! This is the worst business decision to make these things interfere with my workload. Every firefuxn day there's a new update alert!!! It makes me not trust this browser...

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

My PC crashed and when I try to open firefox I get this error

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 732, Column 15:

             <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>
^"
I saw this answer https://support.mozilla.org/en-US/questions/1303747 but I don't understand anything from it, English is not my first language. Will I lose my bookmarks and extensions? Do I delete the folders in program files or run the uninstaller? When running the installer there is an option to "restore default settings, remove extensions etc", should it be on or off?
I deleted the folder, ran the installer again and set the option to restore default settings off, and still can't open firefox. Can someone explain in simple terms?

Hi,

I had been using this addon: [https://addons.mozilla.org/en-US/fire.../video-speed-control/] and I had no problems with it, until today when I went to increase the speed of a video I was watching, and it wouldn't work no matter what. Clicking to increase the video speed doesn't make the video go faster, as it should.

I uninstalled it and installed many other video speed controller addons, one by one, but none of them work at all either!

The video speed control had been working perfectly well up until now, and I hadn't modified any settings or anything else, that might cause it to stop working.

So how can I get this video speed control addon: [|https://addons.mozilla.org/en-US/firefox/addon/video-speed-control/] to work for me again? Help! I don't want to switch web browsers.

Thank you very much for your time and help, I really appreciate it!

I've been using site https://mail.aol.com/webmail-std/en-us/suite for years to log in to AOL email for years and now, with Firefox v90, it takes over 2 minutes to load. It takes only a couple seconds with the Edge browser. I've tried troubleshooting mode, a refresh and a complete re-installation without any improvement. This never happened in previous versions of Firefox.

Any help is appreciated, Gary S.

In some SSL enabled websites I see "411 Length Required" error. When I change browser everything works great. It seems, that only Firefox has this issue. Additional text showed in error page:

Length Required A request of the requested method POST requires a valid Content-length.

How to fix this issue? Any ideas?

Hello Community, Upon updating Firefox today, some sites are cutting off the majority of the page and printing in the top-left corner. I've tried the following and none have helped:

Close and reopen Firefox Refresh Firefox Uninstall and reinstall Firefox Restart my computer Print from the system dialog Print from the Firefox dialog Cleared all add-ons Print from a different computer with a different FF account Print to a different printer Print to PDF

I've attached the PDF (after converting to JPG as required by this page) which was printed through Firefox which shows the issue. The same page prints normally in Edge and Chrome. I printed the same page yesterday without issue and when I did the test from another computer with a different FF account, it printed normally, the browser updated and had the problem so it's definitely something with the most recent FF update.

This may seem minor in scope since it only effects certain sites but it's a huge problem for me as I print quite a few pages from this site daily for order processing. Thank you to anyone who can help!

Derek

In Firefox 90.0.1 (64bit) Windows 10, the text in certain web pages, include the main news page of bbc.com has become completely invisible (no width but they are there).

I have disabled all extensions but the problem is still there. I have also tried turning off graphics acceleration but the problem still persisted.

However, if I start Firefox in Safe Mode then the problem goes away. How should I pin point the cause of the issue?

Dear Community, after one of recent Firefox updates I experience an issue with text display on certain pages. Some text is not visible because it is white on white background. The text is there, I can highlight it. I am using latest Firefox release as suggested by auto update. This white on white issue is regardless of selected Theme, even in dark theme it is white on white. Please have a look at the attached screenshots.

I get black flashing box's while having two different windows of firefox up upon moving my mouse the box's appaeare more frequently and get worse, I've disabled ALL add-on's and themes including hardware accelerations as per other threads with the same issue however mine persists, however when I enable safemode the problem stops. I've disabled all Add-on's and themes and even done the firefox restart view the File Menu and done a clean re-install on my Graphics Cards and it still persists. Any help would be appreciated.

I am trying to disable the default el-GR dictionary of Firefox I try through setting without luck. Also I try to find here C:\Users\%USER5\AppData\Roaming\Mozilla\Firefox\Profiles\goiedpyu.default-release\extensions but isn't there any other dictionary except that I installed manually from firefox add-ons.

I would like to disable it because sometimes (especially after updated) firefox swap to default

Ubuntu 21.04 latest firefox 90. Firefox crashes randomly or each by clicking right mouse button in Bookmarks Menu button any folder/url. Also bookmarks are not visible via the Bookmarks Menu button. about:crashes is Empty

I have firefox running and I can see that. But I am unable to do any task. It is only showing the startup page and noting more. Whenever I am right-clicking on it, some options are showing. But I am unable to click on them. I am clicking on a new tab, and the tab is open, I can see that there is a new tab. But it is not giving me options. The address Bar also looks like unresponsive. Please check the snapshots for more details.

I am having problems when printing SVG files. They use symbols defines as <defs>

     <symbol id="E050-0000001930888939" viewBox="0 0 1000 1000" overflow="inherit"/>

</defs>

And included with <g id="clef-0000000126308208" class="clef">

      <use xlink:href="#E050-0000001930888939" x="90" y="2109" height="720px" width="720px" />

</g>

Example SVG file

It shows perfectly well on the screen and prints properly with other browsers (Chrome, Safari). With Firefox, it shows properly on the screen but not when printing.

I have been using Firefox forever but in the last few days I get a notification from Malwarebytes that they blocked a Trojan malware named "boxclone.com". It appears constantly when I use Firefox. I switched to Chrome and it stopped showing. I'd like to make Firefox my default browser again but I want to know what to do about this pop-up from MB. Thank you

I often use shortcuts on youtube like f to fullscreen, k to pause, ; to slow, : to speed up but since recently any button (unless I'm in a text window) is opening the find option and it's driving me crazy cause I can't find it anywhere in the options or a fix to the problem! I cannot use shortcuts for youtube anymore and its really annoying

I have just set up my Word Press blog with a new domain name (ldreynolds.com) Firefox won't load it because of various negative security reasons. There is NOTHING WRONG with my site and I want my friends who use Firefox (including myself) to visit my site unhindered. What's up?