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Firefox saving to /run/user/1000/docs

This morning there was an Ubuntu software update and afterwards Firefox wouldn't work, it just opened and hung without ever connecting to a website. So I uninstalled, pur… (read more)

This morning there was an Ubuntu software update and afterwards Firefox wouldn't work, it just opened and hung without ever connecting to a website. So I uninstalled, purged and reinstalled from Ubuntu Software and everything seemed ok. However, whenever I now try to save something, for instance images, the save to directory will default to /run/user/1000/docs even though I have my downloads folder selected in settings. I can change to the directory I want to save to and it will save there, but when I next save something it will again want to go to the /run/user/1000/docs folder. Further, I find that a copy of anything I save has also been saved into that folder, creating a new sub-directory to do so. I tried clear data in settings but that didn't delete those files and they are protected in file manager so I can't delete them myself. This will fill my hard drive pretty quickly as well as being really annoying having to change the save directory every time. What can I do to rectify this? I've now got version 96.0 (64 bit) installed.

Asked by paulhurford 1 year ago

Answered by jonzn4SUSE 1 year ago

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can't access the Microsoft Office website

After I log in to the Office and try to enter Word online (https://www.office.com/launch/word?auth=1) , I am constantly redirected to the home page , (https://www.office… (read more)

After I log in to the Office and try to enter Word online (https://www.office.com/launch/word?auth=1) , I am constantly redirected to the home page , (https://www.office.com/?trysignin=0). I already deleted cookies and add-ons, reinstalled firefox

Asked by danil_mazur 1 year ago

Answered by danil_mazur 12 months ago

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Bookmark Font Size

I am trying to increase the size of the font of our bookmarks on our MacBook Air laptop as they are hard to read on the smaller screen. I tried "zoom" and increasing font… (read more)

I am trying to increase the size of the font of our bookmarks on our MacBook Air laptop as they are hard to read on the smaller screen. I tried "zoom" and increasing font size in settings but that did not affect the bookmarks sidebar; only the primary web pages. I tried an add-on but could not get it to work. I did a few online searches and it appears to be a common issue but I could not find a solution so I thought I'd ask a question. Thanks for any advice that you can provide.

Asked by Dgriesbach 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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how to disable tab search

With a large number of open tabs, an arrow appears to quickly switch between tabs, is it possible to disable it somehow? I would like all open tabs to fit on one line. … (read more)

With a large number of open tabs, an arrow appears to quickly switch between tabs, is it possible to disable it somehow? I would like all open tabs to fit on one line.

Asked by mursielago34 11 months ago

Answered by cor-el 11 months ago

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blocked 3rd party cookies

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura reco… (read more)

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura recordings are posted on Canvas. I get the following message: It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

I copied the Kaltura web address 670542.kaf.kaltura.com that I can see in Chrome and pasted it into a Chrome browser and it goes to my recordings in Canvas when I use Chrome. The same site doesn't work in Firefox. How do I unblock Kaltura third party sessions? Thank you.

Bob McKnight U of Utah Instructor

Asked by robert.mcknight 1 year ago

Answered by Dee 1 year ago

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Using Google with Firefox is a new problem

I recently deleted all cookies & site data & now whenever I search for something using Google I get the following message (below) where I also have to fill out a … (read more)

I recently deleted all cookies & site data & now whenever I search for something using Google I get the following message (below) where I also have to fill out a Captcha in order to proceed. This only happens with Firefox. On the same computer I have Microsoft Edge which has no problem with Google search. What's the problem with Firefox? Will give up this browser if this continues.


Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot.

IP address: 192.145.114.55 Time: 2022-01-17T22:20:00Z URL: https://www.google.com/search?client=firefox

Asked by rvhjjh 1 year ago

Answered by FredMcD 1 year ago

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Close Tab button on left

Obviously people have asked this before, but those threads all seem to be closed now. The idea that a browser would not want to have a consistent UI with every other part… (read more)

Obviously people have asked this before, but those threads all seem to be closed now. The idea that a browser would not want to have a consistent UI with every other part of the operating system is absolutely nuts, so why is it not easier (or even automatic?!) to place the 'close tab' button on the left when running on a Mac operating system?

I have tried the solutions recommended here – https://support.mozilla.org/en-US/questions/1253751 – but without any success. Maybe someone could help me understand what I am doing wrong? Better yet, maybe Mozilla could remove the need for such workarounds and implement what ought to be a standard feature?

Asked by Kit Marsden 1 year ago

Answered by cor-el 1 year ago

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Embedded google calendar not showing

Not sure where this fits in so I started here. I have been running firefox for a very long time. For my home page, I am using Protopage. I have my google calendar as one … (read more)

Not sure where this fits in so I started here. I have been running firefox for a very long time. For my home page, I am using Protopage. I have my google calendar as one of the widgets on the page. I have it set up correctly. It was showing up yesterday. Now today it is not showing. I am getting this error:

Firefox Can’t Open This Page

To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

I have not made any changes to Protopage or Firefox.

Got any ideas what has changed? What I need to fix to get it working again?

Bob

Asked by davet354tfd 1 year ago

Answered by davet354tfd 1 year ago

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unable to visit http site

Hello, I'm not sure if I chose the right topic above. I'm trying to visit a site which is still using http. But Firefox is automatically redirecting to https, where of c… (read more)

Hello, I'm not sure if I chose the right topic above.

I'm trying to visit a site which is still using http. But Firefox is automatically redirecting to https, where of course it cannot resolve the site.

In settings, I have it set for "Don’t enable HTTPS-Only Mode". But still, Ff is redirecting.

I don't know. Maybe I should set for https only, and then enter an exception??

I have searched for a solution, but for every solution I find, when I look up how to do it, it says, before you try this, try that first. After about 5 rounds of that, I got too confused and gave up.

Oh, I also cleared the cache, but no help.

I've enabled all the extra info below. But let me know if you need any other specific info. Do you need the address of the website?

Thank you very much.

Asked by brynn2 10 months ago

Answered by brynn2 10 months ago

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Firefox will not play Netflix, Hulu or Disney. Edge does. You recently updated my Firefox to 96.0 64 bit

Firefox will not play Netflix, Hulu or Disney. Edge does. You recently updated my Firefox to 96.0 64 bit. Netflix gives this error Secure Connection Failed An error occur… (read more)

Firefox will not play Netflix, Hulu or Disney. Edge does. You recently updated my Firefox to 96.0 64 bit. Netflix gives this error

Secure Connection Failed

An error occurred during a connection to www.netflix.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by bach9112 1 year ago

Answered by Amelia 1 year ago

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Restoring add-ons, extensions, settings, etc from Old Firefox Data

Firefox would not finishing loading so I (stupidly) clicked "refresh firefox" not realizing it would loose add-ons, extensions, etc. It created an Old Firefox Data folder… (read more)

Firefox would not finishing loading so I (stupidly) clicked "refresh firefox" not realizing it would loose add-ons, extensions, etc. It created an Old Firefox Data folder if that can somehow get it back to as it was instead of having to figure what add-ons I had & reinstall everything, etc. My Bookmarks still appear but I need the add-ons back!

Asked by WTM_W7 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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google sign in every time although firefox is default browser. why is this happening

firefox is my default browser but every time i want to open a website or my gmail i have to sign in to google first . always get a message from google stating that cookie… (read more)

firefox is my default browser but every time i want to open a website or my gmail i have to sign in to google first . always get a message from google stating that cookies are disabled on firefox browser and i must reverse this and make google my default browser . what then is the point of firefox if i have to do this every time i may as well stay with google chrome . how do i solve this so that i can log on to gmail and autotrader with firefox .

Asked by julianmoore035 1 year ago

Answered by FredMcD 1 year ago

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Set up custom default search URL

I'd like to use the Startpage search as my default search in Firefox, instead of Google. And I mean the keyword-less search. I know what a search keyword is and I use sev… (read more)

I'd like to use the Startpage search as my default search in Firefox, instead of Google. And I mean the keyword-less search. I know what a search keyword is and I use several for special search engines (map, Wikipedia, dictionaries, parcel tracking, etc.). But the default search must work without any keywords.

And I want to use the custom settings they provide as URL parameters. I've tried with the cookie option but the cookie expires even after regular use. So the custom URL is the only working solution. Startpage support recommended me doing that.

I know that I can install the Startpage search to Firefox and it worked. But I can't combine it with the custom settings. So I uninstalled the extension, deleted the search engine and went to my custom startpage.com URL. Right-clicking the URL bar allowed me to add the search engine from there. But it also doesn't have my settings.

I couldn't find the search URL in about:config. Where is it stored? I need to change whatever Firefox thinks is Startpage's search URL to include my settings.

Changing the settings is critical because by default they open clicked results in a new tab which I cannot stand. I have enough open tabs, and there's still the back button.

Asked by ygoe 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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background color

I just went to use the Firefox browser and easily noticed a different color to the background. I don't like the dark gray that the browser seems to have defaulted to. T… (read more)

I just went to use the Firefox browser and easily noticed a different color to the background. I don't like the dark gray that the browser seems to have defaulted to. This happened around noon on Jan 11 2022. How do I change back to the previous color?

Asked by russcupan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Permanently turn off enhanced tracking protection for a website

I would like to permanently turn off enhanced tracking protection for https://www.powerlanguage.co.uk/wordle/ so that I can track my stats. I can turn this off for a sess… (read more)

I would like to permanently turn off enhanced tracking protection for https://www.powerlanguage.co.uk/wordle/ so that I can track my stats. I can turn this off for a session via the shield icon but I am unable to find a way to save this setting. Manage Exceptions in Enhanced Tracking Protection in Settings does not allow me to add any site as an exception.

Asked by sallypfb 1 year ago

Answered by cor-el 1 year ago

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Firefox using too much memory

Hi, Firefox brings my computer to halt after a few minutes of usage. The only thing I did after opening the browser is go to support page and the FirefoxCP WebExtensions… (read more)

Hi, Firefox brings my computer to halt after a few minutes of usage. The only thing I did after opening the browser is go to support page and the FirefoxCP WebExtensions process memory usage went over 20 GB of memory.

I have tried restarting my MacBook a few times as well as restarting firefox, but nothing has helped. I’ve the latest version of FireFox installed, and using a MacBook Pro with 16GB of memory.

I haven't made any changes nor added anything new lately. I think it may have started after the last update.

Thank you for your time and support!

Al

Asked by abmail100 1 year ago

Answered by TyDraniu 1 year ago

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firefox keeps blocking 3rd party cookies their settings do not work

A website I use to move money - getting message telling me cookies is blocking 3rd party cookies. and I need to enable 3rd party cookies. I go to settings in firefox and … (read more)

A website I use to move money - getting message telling me cookies is blocking 3rd party cookies. and I need to enable 3rd party cookies. I go to settings in firefox and for the information to set settings to enable cookies 3rd party they do not work. They tell me to check and uncheck boxes that I do not even have for setttings. I never had this problem before until Jan. of 2022. I have to use a different browser to get to the website and complete my task. There is something in the Firefox browser or they made changes/updates. Need step by step instructions. NEED TO TALK TO SOMEONE.

Asked by marschall3 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Dark Mode and a theme?

Before Firefox updated last night, I was able to use a dark mode and a theme on new tabs and the settings/addons page. Now I'm only able to use one or the other? Is this … (read more)

Before Firefox updated last night, I was able to use a dark mode and a theme on new tabs and the settings/addons page. Now I'm only able to use one or the other? Is this a glitch or just how it is now?

Asked by Chen 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Bookmark menu only shows Recent Bookmarks.

I have a bunch of bookmarks across multiple folders in my Library. Some in the Bookmarks Toolbar, most in the Bookmarks menu. I noticed a while ago that when I click the … (read more)

I have a bunch of bookmarks across multiple folders in my Library. Some in the Bookmarks Toolbar, most in the Bookmarks menu.

I noticed a while ago that when I click the Library button and go to "Bookmarks" I only see the Recently Added Bookmarks, without my folder structure.

I thought that maybe this is because the Recently Added list overflows and my actual bookmarks structure isn't displayed so I created userChrome.css file and disabled Recently Added Bookmarks completely.

Now whenever I click the Library button -> Bookmarks I only see the options to manage bookmarks or toggle the bookmarks toolbar.

The bookmarks are there - I can search for them, I can access them through the Bookmark Manager/Library (the external window thingy) and can see them in the "Bookmarks Menu" folder on the Sidebar, but they just don't show up in the Bookmark Menu accessed through the Library button.

I looked around here on did some Google searches but couldn't find a similar issue.

Any help would be greatly appreciated.

Asked by Alaknár 12 months ago

Answered by jscher2000 - Support Volunteer 12 months ago